DoubleTree by Hilton Holland

Hotels
•
Doubletree by Hilton
7.2 (423 reviews)
650 East 24th Street , Holland , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Decent breakfast options
Cons:
Dirty towels
Construction inconvenience

Categories

Cleanliness
6.6
Reviews mention 'dirty towels' and general uncleanliness in the room, impacting the score.
Service
8.56
Staff were described as kind and helpful, with specific praise for one front desk employee.
Location
7.61
Location was not heavily criticized, but the construction creates some inconvenience.
Room Quality
6.56
Rooms were described as tiny, with negative remarks about furniture and need for improvements.
Amenities
6.59
Latent disappointments due to closed bar/restaurant and malfunctioning gym equipment.
Value for Money
7.05
Guests felt the cost did not match the value considering the closed amenities and additional charges.
Food and Beverage
8.09
Breakfast received positive feedback as a highlight, although prices for other food were criticized.
Overall Experience
6.57
Overall experience impacted by several issues but some positives like breakfast and staff help.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:23

Property Description

Luxurious Amenities
Indulge in the comfort of air-conditioned rooms with free Wi-Fi, iPod docking stations, and a microwave. Relax in the indoor pool or hot tub, and enjoy a delicious meal at the on-site restaurant.

Convenient Location
Situated just 2 miles from downtown Holland and Hope College, Doubletree Hotel Holland offers easy access to local attractions like Holland State Park and Lake Michigan beaches. Explore Dutch Village and Windmill Island nearby.

Leisure and Business Facilities
Stay active in the gym, play table tennis, or unwind in Coaster’s Lounge. Take advantage of the business center, free parking, and gift shop. Book now for a delightful stay at Doubletree Hotel Holland.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 423 reviews
Cleanliness: 6.6
Service: 8.56
Location: 7.61
Room Quality: 6.56
Amenities: 6.59
Value for Money: 7.05
Food and Beverage: 8.09
Overall Experience: 6.57
S
Suyng • couple • us
3
Pros:

-

Cons:

Very old and smells

2026-03-30 • via Nuitee
5
531elya • Family • Athens, Georgia
2
Old, smelly and rude staff - not what I’d expect from a Hilton property
Pros:

From the moment we walked in to the hotel, there was a strong musty smell. I understand that there are ongoing renovations but the smell was just so pungent. It’s not a welcoming sign. I then went to check in and requested, if possible, 2 connecting rooms, as I was traveling with kids. The front desk lady proceeds to tell me that “she has just been there for 2 weeks and doesn’t know how to do that”. Puzzled, I ask her to at least tell me the room numbers to know if they are even close to each other. She says “hang on” and starts getting the keys ready without telling me the room numbers. I ask her again to tell me the room numbers, and she finally does, tells me they are “close enough” and that they are fully booked so that’s that. We went to our rooms, which were close to each other, and walk in to find another incredibly pungent smell of chlorine. I then realize that the smell is coming from the pool right outside, we have a balcony facing the indoor pool. After some time in the room, I realize the strong smell is making my head and throat hurt so I ask if we could change rooms to a non balcony one, as I had no idea having a balcony would come with this strong smell inside the room. I’m again told that they are fully booked and that I should have known about the smell since I have a balcony room. It was so condescending. I then told the front desk person that having a balcony facing a pool shouldn’t necessarily mean this incredibly strong smell inside the room. I ended up trying to sleep with a facemask and woke up with a headache. It was the most disappointing and awful stay I’ve had at a DoubleTree hotel. Definitely not the service or quality I’ve grown accustomed to expect from a DoubleTree hotel. I filed a complaint about the staff service and the awful experience inside my room and never heard back from anyone. AVOID THIS PLACE

2026-03-29 • via Tripadvisor
M
Mary • couple • us
10
Pros:

The bed was extremely comfortable I wanted to take it home!

Cons:

Not clear for where to enter for check in

2026-03-24 • via Nuitee
C
Chris • solo_traveller • us
9
Really great please once the rehab is done.
Pros:

The staff

Cons:

Transaction issues

2026-01-20 • via Nuitee
A
Anne • family_with_children • us
7
The hotel seemed to be heading in a good direction.
Pros:

We liked adjoining rooms. 115-117 We were able to be closer with family.

Cons:

Tiny rooms!! It would have been nice to know hotel was under construction. The entrance was a little confusing. As a mom, I moved the $3 water bottles in the room to the area near the coffee which was out of view of my kids so they wouldn’t be tempted to drink them. We brought our own water bottles. We did not drink the $3 waters, but I got charged for them. I was very careful about additional expenses and I got charged anyway. That was a bummer. Overall, the breakfast was a highlight. Excellent food and it was included in our price!

2026-01-20 • via Nuitee
B
Bridgette • extended_group • us
7
Cons:

Construction was everywhere

2026-01-19 • via Nuitee
L
Luz • family_with_children • us
6
Pros:

The pool. Just wish it had longer hours. Atleast til 11.

Cons:

The room was good, but we needed to have several things taken care of before we settled in.
Broken make up mirror s in each room and sheets where stained once I removed the comforter. Some of the floor in the bathroom was dirty. Carpet looked as if it was not vacuumed.

2026-01-19 • via Nuitee
Z
Zach • couple • us
9
Pros:

I thought there was a continental breakfast in the mornings but there wasn’t.

2026-01-19 • via Nuitee
R
Robert • couple • us
8
Nice hotel, well run.
Pros:

Helpful staff. Nice place.

Cons:

Location a bit out of the way. Exercise room wasn't much. Price a bit steep.

2026-01-19 • via Nuitee
T
Tara • family_with_children • us
8
It was well priced and decent but would have been beneficial to have breakfast included or a voucher
Pros:

Great pool and hot tub.

Cons:

Pool was cold and there was a very dusty smell in the hallways. There also was a big stain in the shower.

2026-01-19 • via Nuitee
G
George • couple • us
9
Pros:

Room was great.

Cons:

Parking lot lights were not working. Totally dark. Unsafe condition.

2026-01-19 • via Nuitee
A
Angela • solo_traveller • us
9
2025-12-20 • via Nuitee
H
Hurst • family_with_children • us
8
It was a nice stay, staff was so kind and helpful!
Pros:

Breakfast was decent. Not anything special but they had options and it fed us.

Cons:

It wasn't bad at all just no pizzazz, no wow. Even the food my Mid.

2025-11-18 • via Nuitee
S
Stacey • solo_traveller • us
10
Pros:

Comfortable and clean. It was a nice area. Housekeeping showed up everyday with fresh towels and cleaned. Easy check in and out.

Cons:

Room has a desk chair which was great but needs a regular chair for relaxing.

2025-11-13 • via Nuitee
E
Elaine • extended_group • us
7
2025-10-21 • via Nuitee
E
Eleanor Jo • family_with_children • us
3
2025-10-19 • via Nuitee
T
Tineke • extended_group • nl
6
Pros:

Goede bedden, kamer op zich goed

Cons:

Vieze handdoeken, werkzaamheden buiten waardoor raam afgeplakt en werkmensen al vroeg voor raam stonden .
Geen koffie aanwezig, douchegel leeg

2025-10-18 • via Nuitee
N
Nayeli • couple • us
9
The building itself is cool, the rooms were comfortable, but I was not impressed by breakfast prices for the food being
Pros:

The layout of the pool and rooms.

Cons:

The breakfast is not free and it’s overpriced.

2025-10-15 • via Nuitee
M
Matthew • solo_traveller • us
1
Terrible experience, never got as far as a room.
Pros:

Worst experience I have ever had dealing with a hotel. I'd rather sleep on the sidewalk.

Cons:

Nothing

2025-10-11 • via Nuitee
A
Avery
10
Pros:

Great place to stay

2025-10-07 • via Nuitee