Wingate by Wyndham Troy

Hotels
•
Wingate by Wyndham
7 (916 reviews)
2537 Rochester Ct , Troy , US
+1 248-689-7500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly, welcoming lobby/front-desk staff
Convenient location for many guests
In-room amenities: microwave and refrigerator
Some rooms updated (new carpet) and a few with balconies
Hot tub rooms well-liked
Good price/value for some guests
Cons:
Poor cleanliness: dirty carpets, spiderwebs, insects (roach), and reports of rats
Outdated or false-advertised rooms; many need remodeling
Hallways and elevator in bad condition; maintenance concerns
Breakfast/service inconsistent or underwhelming
Plumbing issues: leaks, standing water in Jacuzzi
Noise from nearby freeways for some rooms
Misleading room photos/amenity descriptions

Categories

Cleanliness
3.5
Multiple reviews report dirty carpets, spiderwebs, strong oily/musty smells, visible insects (roach, caterpillar) in bathrooms and reports of rats — overall clearly poor cleanliness and pest control.
Service
8.5
Mixed but several positive notes about welcoming, friendly and efficient lobby staff; however some guests reported lack of room service and poor responses for maintenance — overall staff at front desk was a consistent positive.
Location
8.5
Location cited as convenient/appropriate for guests' needs and a hidden gem for some rooms; minor negatives include freeway noise for some rooms but generally a strong point.
Room Quality
4
Many reports of outdated, poorly maintained or false-advertised rooms (only some rooms updated), dark rooms, windows that don't fully close, and needs remodeling; a few rooms had new carpet or small balconies but overall quality is low.
Amenities
8
Guests noted useful in-room amenities (microwave, refrigerator), hot tub rooms praised, and updated-room features in some cases; occasional failures (standing water in Jacuzzi, leaking shower) reduced the score but amenities are generally present and appreciated.
Value for Money
8.5
At least one guest called it an 'excellent price' and multiple stays suggest decent value given amenities and location despite maintenance/cleanliness issues — perceived value leans positive.
Food and Beverage
7
Breakfast described as looking nice by some but also 'left a lot to be desired' and 'better breakfast' requested — acceptable but unremarkable.
Overall Experience
8
Overall sentiment is strongly mixed — several very negative experiences (cleanliness, pests, maintenance) but also multiple positive stays praising staff, comfort and price; overall experience leans positive for some guests despite serious issues for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Situated in downtown Troy just off Interstate 75, Wingate by Wyndham Troy offers easy access to major corporations and popular attractions, including the Palace of Auburn Hills and the Detroit Zoo.

Modern Amenities
Enjoy complimentary high-speed Internet, a seasonal outdoor pool, and a free hot breakfast during your stay. The rooms are equipped with essential amenities like refrigerators and hair dryers, with the option to upgrade to rooms with additional features such as microwaves and hot tubs.

Added Convenience
With laundry facilities on-site and proximity to airports, businesses, and entertainment venues, Wingate by Wyndham Troy ensures a comfortable and convenient stay for all guests.

Book your stay now at Wingate by Wyndham Troy for a seamless blend of comfort and convenience during your visit to Troy.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

7
Based on 916 reviews
Cleanliness: 3.5
Service: 8.5
Location: 8.5
Room Quality: 4
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
A
Aaron • solo_traveller • us
6
2026-10-30 • via Nuitee
I
Ivan • family_with_children • il
1
Старый грязный вонючий отель с насекомыми
Pros:

В начале все было ок, меня встретил дружелюбный хостес и холл выглядел нормально, месторасположения было подходящим для моих целей

Cons:

Во первых лифт был страшным,
Когда поднялись на этаж там был всюду ужасный запах какого то машинного масла в перемешку со старым ковром который к слову был тоже грязным. В номере очень темно, свет тусклый. Окна не закрываются до конца, сквозняк очень сильный. В ванной из света только зеркало… по углам была паутина и вишенкой на торте стали пара насекомых которых я обнаружил в ванной. Очевидно это был маленький таракан и какая то гусеница

2026-10-29 • via Nuitee
F
Farouk • couple • us
1
2026-10-27 • via Nuitee
P
Peggy • couple • us
8
2026-10-27 • via Nuitee
K
Ken • solo_traveller • us
9
Quiet, Convenient for us
Pros:

Quiet, location , microwave, refrigerator

Cons:

Better breakfast

2026-10-26 • via Nuitee
C
Chante • family_with_children • us
10
Hidden gem
Pros:

Roon 302 had a small balcony
New carpet

Cons:

Needs bigger floor mats when getting out tub_shower

2026-10-25 • via Nuitee
K
Kaira • solo_traveller • us
10
2026-10-22 • via Nuitee
M
Mayra • couple • us
10
2026-10-21 • via Nuitee
M
Mayra • couple • us
10
2026-10-21 • via Nuitee
E
Ethan • couple • us
1
Gross and a complete let down
Pros:

Only good thing was the lobby staff for the short time I talked to them

Cons:

Disgusting hotel rooms that were out of date and not cleaned. Rome service did not show in the whole 3 nights I stayed even once. The hallways were disgusting and reeked of weed the whole stay. The elevator seemed like it wanted to collapse the whole time and had no inspection placards. The breakfast left a lot to be desired and the hotel rooms were just about false advertised due to the fact that the only pictures listed were the updated rooms which ours was not.

2026-10-21 • via Nuitee
D
David Hazel • family_with_children • us
8
2026-10-17 • via Nuitee
D
David Hazel • solo_traveller • us
8
2026-10-13 • via Nuitee
D
David Hazel • solo_traveller • us
8
2026-10-13 • via Nuitee
J
James • solo_traveller • us
7
Good stay at excellent price.
Pros:

Breakfast looked nice, but had no time to partake.
Staff was welcoming and efficient.
Room had all the amenities needed.

Cons:

Facility located near freeways, so there was outside noise, but I slept soundly. Also small leak from dripping shower.

2026-10-11 • via Nuitee
R
RAHNETRA • solo_traveller • us
1
I walked in and walked right back out.
Pros:

I checked in and took the elevator to my room. Once I walked off the elevator I knew I didn’t want to stay at this hotel. Hallway carpet was nasty, needs to be shampooed, the room was dirty and it looks like a prostitution hotel.

Cons:

Needs to be remodeled. Needs a new cleaning service. Needs different bedding.

2026-10-08 • via Nuitee
M
Mekyah • extended_group • us
10
2026-10-07 • via Nuitee
E
EBONIE • family_with_children • us
1
This was the most awful experience of my life.
Pros:

This was my worst experience ever. The water wasn't working in my bathroom so I couldn't take a shower and then in the Jacuzzi tub, it was standing water in there.\n And I reported it to the g, m, and he told me that\n He is surprised that I got a refund because we was reported for our music but I am so sad that our experience was this way , because it was a surprise for my significant other birthday in their time to total disaster , and I feel I should have been refunding my money back

Cons:

And in the back , we were back there chilling on the bench , and we kept seeing rats running all around in the parking lot

2026-09-16 • via Nuitee
E
Emillie • couple • us
10
2026-09-14 • via Nuitee
C
Charles • couple • us
5
2026-09-14 • via Nuitee
S
Sai • solo_traveller • us
6
2026-09-14 • via Nuitee