Embassy Suites by Hilton Detroit Troy Auburn Hills

Hotels
Embassy Suites Hotels
8.1 (487 reviews)
850 Tower Drive , Troy , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness of common areas
Good breakfast options
Helpful staff
Cons:
Dirty rooms
High extra fees
Poor housekeeping service

Categories

Cleanliness
6.43
Several reviews indicate dirty rooms, mold in showers, and unclean floors.
Service
8.9
Staff received positive mentions for helpfulness and responsiveness.
Location
8.44
Convenient location, although some reviews mentioned issues with parking.
Room Quality
7.39
A mix of experiences; some noted issues with room size and condition.
Amenities
8.92
Notable for its breakfast and bar amenities, but some facilities were limited.
Value for Money
7.88
Guests expressed concerns regarding extra charges for parking and other fees.
Food and Beverage
8.93
Consistently praised, particularly the breakfast options.
Overall Experience
7.9
Mixed feelings overall; some guests enjoyed their stay while others reported significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:58

Property Description

Luxurious All-Suite Accommodations
Indulge in spacious suites at the Embassy Suites by Hilton Detroit Troy Auburn Hills, offering a peaceful retreat just a short drive from Detroit city center. Enjoy the convenience of in-room microwaves and refrigerators for added comfort during your stay.

Convenient Shuttle Service and Proximity to Attractions
Benefit from complimentary local area shuttle service to explore nearby attractions such as the Detroit Zoo and the upscale Somerset Collection for a memorable shopping experience. With easy access to Detroit's casinos and sports venues, entertainment is just a stone's throw away.

Complimentary Breakfast and Fitness Facilities
Kick start your day with a delicious cooked-to-order breakfast before breaking a sweat at the modern fitness center. For those on the go, the on-site convenience store offers added convenience for a seamless stay experience.

Book your stay at Embassy Suites by Hilton Detroit Troy Auburn Hills now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Feb 16, 2026 until Mon, Mar 16, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 36.29
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 487 reviews
Cleanliness: 6.43
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 7.9
family_with_children us
4
2026-04-08 via Nuitee
D
Dudley couple us
10
2026-04-07 via Nuitee
L
Laquisha couple us
10
I love this hotel
Pros:

Very welcoming & clean

Cons:

There’s nothing not to like, everything and all the staff was wonderful!

2026-04-06 via Nuitee
B
Buscaino family_with_children us
8
Excellent/ friendly staff and clean rooms .
Pros:

The breakfast was good. Seating could have been better as it was tight and pretty full. It is in a good location.

Cons:

Dinner service could have been better but we understood as there was only 1 waitress on staff so we had a pizza delivered instead.

2026-04-03 via Nuitee
K
Kiara family_with_children us
10
Enjoyed my stay.
Pros:

Nice hot breakfast and the complimentary drinks was the absolute best part of my stay.

Cons:

The pool area could have been more cooler. It was was very hot and muggy.

2026-04-01 via Nuitee
A
Angelica couple us
10
2026-04-01 via Nuitee
C
Carol extended_group us
8
Fun
Pros:

Our suite

Cons:

Not applicable

2026-03-29 via Nuitee
A
Aktar extended_group gb
1
Not good service
Pros:

Not good service

Cons:

Reception staff

2026-03-26 via Nuitee
A
Anne couple us
9
WE love this hotel
Pros:

The breakfast was delicious. The staff amazing. Great food and great service. perfect way to start your day!

Cons:

The hotel was very crowded over the weekend and I think a bit more cleaning of hallways, elevators could have been done by the staff.

2026-03-20 via Nuitee
H
Harry family_with_children gb
6
Pros:

The staff at breakfast were great especially Maria and Rita

Cons:

The room cleaning service were not done well

2026-03-20 via Nuitee
M
M extended_group ca
7
Pros:

Breakfast and restaurant staff.

Cons:

Rooms need some maintenance and renovation. Cleanliness was below average.

2026-03-19 via Nuitee
S
Shea couple us
9
The breakfast was nothing short of amazing the cook was so nice he had a calming voice and demeanor which was awesome! T
Pros:

I love that it’s only one entry! Check in was easy and the staff was super friendly! The hotel was very inviting and comfortable I like that it had set ups where your guests could sit and talk and enjoy the hotel vibe! They had a lot of activity’s inside the hotel, if we didn’t have an event to attend we would have never left! They had a cook to order breakfast was nothing short of amazing! They had a cook was super friendly and he had the most calming voice 🥰 and demeanor ♥️ will def stay here every time!

Cons:

The City View is not a city View! It’s just looking out the parking lot! Paid extra for a view that everyone else can enjoy for cheap! And they didn’t have pre bagged ice in Lobby

2026-03-16 via Nuitee
T
TOMAS solo_traveller cz
8
2026-03-12 via Nuitee
J
Jessica family_with_children us
8
2026-03-11 via Nuitee
F
Fred couple us
9
Ok
Pros:

Breakfast.

Cons:

Preexisting damage in the room.

2026-03-09 via Nuitee
W
William solo_traveller us
10
2026-02-24 via Nuitee
P
Porter couple us
9
Everything was good. Love everything about this place and was great to stay there
Pros:

Good location

Cons:

Good space

2026-02-10 via Nuitee
J
Jackson family_with_children us
3
Pros:

The food was great. The bar was great. The security was wonderful.

Cons:

The rest. It was dirty and nasty. The hallway was gross. There was shit on the floor in pool. The elevator had dropped silverware that was not picked up. Food on the floor inbthe elevator. The drawers had to be wiped down before clothes could go inside it and the heated pool was not heated at all

2026-01-27 via Nuitee
A
Ashley solo_traveller it
8
2026-01-24 via Nuitee
B
Billie Ritzema family_with_children us
1
Very dirty room …entire hotel needs deep cleaning
Cons:

Mold in shower ,carpet not vacuumed in a long while with left over cupcake sprinkles all over the floor . Shower curtain had a lot of black mold along the bottom . Microwave had crumbs around it and room dusty . When we checked in there was an empty glass outside of door …hotel not even close to be full and we are put at end farthest away from elevator and closest to busy highway . 10 parking fee

2026-01-19 via Nuitee