Radisson Hotel Grand Rapids Riverfront

Hotels
•
Radisson Americas
6 (879 reviews)
270 Ann Street Northwest , Grand Rapids , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Dirty rooms
No breakfast
Amenities lacking

Categories

Cleanliness
4.64
Several reviews mentioned dirty towels, stained laundry, and a dirty pool.
Service
8.61
Numerous reviews praised the friendly and helpful staff.
Location
7.65
The location was convenient and favored by multiple guests.
Room Quality
6.6
Mixed feedback; some found the rooms comfortable while others noted issues.
Amenities
5.63
Lack of breakfast and issues with elevators and showers.
Value for Money
5.59
Guests felt the price did not match the quality and cleanliness provided.
Food and Beverage
3.64
No breakfast available and restaurant closed.
Overall Experience
5.61
Overall mixed feelings; some light positive feedback but many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Luxurious Accommodations
Experience the comfort of our guest rooms featuring modern amenities like a 42-inch flat-screen TV, microwave, and refrigerator. Upgrade to a room with a sofa bed or river views for a truly unforgettable stay.

Convenient Location
Situated just minutes away from downtown Grand Rapids and popular attractions like Comstock Riverside Park, De Vos Place, and The Van Andel Arena, our hotel offers the perfect blend of serenity and accessibility.

Business and Leisure Facilities
Whether you're here for work or relaxation, take advantage of our business center for all your professional needs. And after a long day, unwind with our guest laundry services. Book your stay at the Radisson Hotel Grand Rapids Riverfront for a remarkable experience.

Important information:

Please be advised the property does not accept cash deposit. All guests must have a valid credit card upon arrival.

Please note, guests who check-in early will be charged a nonrefundable fee. Please contact the hotel directly for more details using the contact information on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6
Based on 879 reviews
Cleanliness: 4.64
Service: 8.61
Location: 7.65
Room Quality: 6.6
Amenities: 5.63
Value for Money: 5.59
Food and Beverage: 3.64
Overall Experience: 5.61
N
Nicholas • family_with_children • us
6
The stay was mid. Would have been a little more acceptable if the price was lower.
Pros:

Location was good.

Cons:

Clean the room better. Crumbs on the floor and counter tops. Hair in the shower. 2 dead bugs. One on the floor in the entryway, and one on the AC unit. Requested a 2 hour early check in which was denied. I showed up 2 hours early to an empty parking lot and waited. There was no TV remote in the room. Pool was closed, elevator wasn't working.

2026-01-24 • via Nuitee
J
Jennifer • couple • us
5
Cons:

Couldn't use wifi had to hold handle down to flush toilet in room no breakfast

2026-01-20 • via Nuitee
J
John • solo_traveller • us
5
Comfortable but amenities lacking.
Pros:

No breakfast available. Polite staff. Lobby. Coffee. Location convenient.

Cons:

No breakfast available. Restaurant closed. Elevator out of order. No hot water in sink. Highway 40 yards from the windows. Toilet didn't flush,stunk.

2026-01-20 • via Nuitee
J
juan • solo_traveller • us
10
Excellent stay
Pros:

Close to where I needed to be

Cons:

Room value

2026-01-19 • via Nuitee
T
Tom • solo_traveller • us
10
Cons:

The only negative is that they didn't have breakfast like in the add.

2026-01-19 • via Nuitee
T
Taylor • extended_group • us
10
2026-01-19 • via Nuitee
R
Rachel • solo_traveller • us
2
Aweful, I would not recommend!
Pros:

No continental breakfast

Cons:

For the price the room was dirty and run down. The towels were dirt stained and had holes in them. The hotel was run down. For paying over 200.00 for the room I was really disappointed.

2026-01-19 • via Nuitee
A
Angie • couple • us
8
Excellent
Pros:

Hotel was a little outdated but it met our needs just fine.

2026-01-19 • via Nuitee
M
Mililani • extended_group • us
3
Pros:

The toilet wouldn’t flush.

Cons:

Tiolet would flush

2026-01-19 • via Nuitee
R
Robin • couple • us
7
Pros:

Staff was excellent : courteous and responsive

2026-01-19 • via Nuitee
P
Patricia • extended_group • us
2
Disappointed for sure!
Pros:

Location was very good.

Cons:

Hotel rooms and halls very dirty. Odors..Also we were unable to sleep due to guests partying in next room and hallway.. Lack of security. No restaurant and stale bagels for breakfast.. no juice or other beverage options. I travel to Grand Rapids area often and for sure would not recommend this Hotel! Paid top dollar and got a dump.

2026-01-19 • via Nuitee
B
Bass • couple • us
10
Pros:

Everything

2026-01-13 • via Nuitee
Z
Ziviski • family_with_children • us
10
Great Grand Rapids
Pros:

Mia is an excellent front desk professional and was very helpful. I have NO complaints with her ...

Cons:

Not sure about using booking dot com.

2026-01-10 • via Nuitee
B
Belbot • couple • us
10
2025-12-25 • via Nuitee
L
Latham • couple • us
8
2025-12-21 • via Nuitee
B
Belbot • solo_traveller • us
10
2025-12-20 • via Nuitee
L
Lindsay • couple • ca
8
Pros:

The room and pool area were fantastic

Cons:

It was too far to walk to the DT area

2025-11-17 • via Nuitee
G
Goble • couple • us
3
Pros:

The location is about the only thing that i can say i like

Cons:

The laundy in my room was stained, the lighting flickered making it difficult to sleep, the bathroom door hits the toilet and cannot open all the way, only one elevator is working, could not access all entry doors with my key card and had to walk to the opposite end of the property. Overall I'm not impressed and don't feel that i received the best value for my money

2025-11-16 • via Nuitee
M
monica • couple • us
3
just nasty it was all bad
Pros:

i liked the 8ft despite it being very dirty i thought that was pretty cool

Cons:

i stayed there for 7 days and 6 nights and the pool was dirty for all days no one cleaned the pool… it was mold in my room all in the shower, the shower head was low, the hallways gave motel, the towels were dirty, the pool had algae growing in the sides, bandages and dirt at the bottom of the pool, the hallway wall paper was peeling and puffed up, hotel is nothing like the pictures…it was the nastiest hotel i’ve even been to i could literally go on and on

2025-11-03 • via Nuitee
A
Abigail • family_with_children • us
5
Pros:

Comfortable

Cons:

Dirty, no breakfast as listing states

2025-10-24 • via Nuitee