Radisson Hotel Grand Rapids Riverfront

Hotels
•
Radisson Americas
6 (928 reviews)
270 Ann Street Northwest , Grand Rapids , us
+1 616-317-6874

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Dirty rooms
No breakfast
Amenities lacking

Categories

Cleanliness
4.64
Several reviews mentioned dirty towels, stained laundry, and a dirty pool.
Service
8.61
Numerous reviews praised the friendly and helpful staff.
Location
7.65
The location was convenient and favored by multiple guests.
Room Quality
6.6
Mixed feedback; some found the rooms comfortable while others noted issues.
Amenities
5.63
Lack of breakfast and issues with elevators and showers.
Value for Money
5.59
Guests felt the price did not match the quality and cleanliness provided.
Food and Beverage
3.64
No breakfast available and restaurant closed.
Overall Experience
5.61
Overall mixed feelings; some light positive feedback but many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Luxurious Accommodations
Experience the comfort of our guest rooms featuring modern amenities like a 42-inch flat-screen TV, microwave, and refrigerator. Upgrade to a room with a sofa bed or river views for a truly unforgettable stay.

Convenient Location
Situated just minutes away from downtown Grand Rapids and popular attractions like Comstock Riverside Park, De Vos Place, and The Van Andel Arena, our hotel offers the perfect blend of serenity and accessibility.

Business and Leisure Facilities
Whether you're here for work or relaxation, take advantage of our business center for all your professional needs. And after a long day, unwind with our guest laundry services. Book your stay at the Radisson Hotel Grand Rapids Riverfront for a remarkable experience.

Important information:

Please be advised the property does not accept cash deposit. All guests must have a valid credit card upon arrival.

Please note, guests who check-in early will be charged a nonrefundable fee. Please contact the hotel directly for more details using the contact information on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

6
Based on 928 reviews
Cleanliness: 4.64
Service: 8.61
Location: 7.65
Room Quality: 6.6
Amenities: 5.63
Value for Money: 5.59
Food and Beverage: 3.64
Overall Experience: 5.61
S
Skylar • couple • us
7
2026-08-14 • via Nuitee
T
Theodore Humlinski • solo_traveller • us
10
Pros:

Convenient location near the on ramp to the interstate but not a busy intersection.
Room was nicely appointed with all conveniences you might need.
Definitely worth my money.

Cons:

Elevator was slow.
Ice machines were on different floors
The restaurant was closed for remodeling so no real breakfast.

2026-08-10 • via Nuitee
M
mcdonald • couple • us
4
Pros:

Ok

Cons:

My shower was linking and I went told the front desk and no one did anything about it.

2026-08-06 • via Nuitee
J
Janice • couple • us
9
We had a room next to the elevator and it was really quiet. We thought we would hear every person coming or going and th
Pros:

Friendly staff, easy on and off the highway, great room prices, clean hotel room.

Cons:

Elevator was really slow.
ATM was empty
Restaurant was closed to renovation.

2026-08-04 • via Nuitee
K
Kimberly • extended_group • us
3
Very disappointed will not go again
Pros:

When we arrived we had no hand soap in the room, no shower curtain or towels. When we called the front desk they made us go get them and put the shower curtain up. No iron in room had to go to front desk for that as well. Got back upstairs only to find out it did not work. The free breakfast consisted of milk, water, tea, frozen donuts

Cons:

Everything!

2026-08-03 • via Nuitee
B
Bret Brewer • solo_traveller • us
9
Pros:

I liked everything the location is nice because it's just off the first gr exit when coming from the north. The staffnis really nice. The place was clean and the beds where comfortable.

Cons:

No breakfast...they have a separate restaurant that was down but serving minimal continental breakfast...tell me why there's a microwave but they don't serve anything you could microwave? And the coffee was brown water. But I didn't book the hotel to have breakfast.

2026-08-02 • via Nuitee
C
Carmelo • couple • us
5
I think that when a room gets booked. The room should be checked and prepared for when the gust arri
Cons:

When you walk into the room, you get this humid smell it turned out to be the shower curtain that was very dirty. I think that’s where the smell was coming from.i think the room should have been checked and prepared for when guess arrived. When i got in the room it was hot and had a humid smell.

2026-07-24 • via Nuitee
C
Carla • solo_traveller • us
10
2026-07-20 • via Nuitee
S
Summer • family_with_children • us
3
Pros:

Location

Cons:

Dirty

2026-07-19 • via Nuitee
E
Eric • family_with_children • us
4
Not worth the price
Pros:

Your restaurant was closed

Cons:

Bathroom was gross

2026-07-19 • via Nuitee
W
Wengert • solo_traveller • us
10
2026-07-18 • via Nuitee
D
Derrick • couple • us
1
I tried to cancel my booking but your dumb website doesn’t work
Pros:

Nothing

Cons:

It was dirty and had shit on the top of the toilet seat

2026-07-17 • via Nuitee
S
Stidham • solo_traveller • us
1
Stolen funds by the establishment at the radisson in grand rapids
Pros:

Arrived at faciltiy...desk clerk said we had no reservation..couldnt find us in system..
Had to drive 45 miles to grand haven to but another room...the next day my credit card was charged 139 for a stay at the radisson hotel which we did not stay at...we were lied to and stolen from

The desk clerk said the phone number on our reservation wasnt the raddisons number..we stood at the desk and dialed the number which rang at the d3sk with our name on the caller i.d....your standard of stealing money from custers will be reported to the better business bureau..

Very unnaceptable

Cons:

Eead in box...what I likedAnother

2026-07-17 • via Nuitee
C
CARLOS • extended_group • us
6
stay there because all other places were full.
Pros:

appearance is good but need more personnel to clean the outside.
garbage outside the building (main entrance) was overflow giving a bad aspect x

Cons:

check in is too late... 4 pm is to much waiting
rooms need to be upgraded

2026-07-12 • via Nuitee
S
sandra • couple • us
2
Pay the extra money to stay somewhere else downtown!
Pros:

Good location.

Cons:

The restaurant/bar and pool were closed. The person making the coffee didn’t know how to do it so the first batch was watery and even in ran out, she had no refill made so there was no coffee when I got down there. Also there was no milk for the cereal and the little muffins didn’t cut it so we didn’t eat there.

2026-07-12 • via Nuitee
K
kat9 • couple • ca
5
2026-05-11 • via Nuitee
R
Robert • couple • us
3
Sad
Pros:

Not much

Cons:

The hotel was dirty, only one ice machine for the whole building. No coffee service until morning. No breakfast the restaurant was shut for maintenance. No one working. Etc. yuck

2026-05-11 • via Nuitee
E
Evan • couple • us
1
2026-05-11 • via Nuitee
S
Schoorl • solo_traveller • nl
4
2026-05-10 • via Nuitee
D
David • solo_traveller • us
1
2026-05-10 • via Nuitee