Radisson Hotel Grand Rapids Riverfront

Hotels
•
Radisson Americas
6 (913 reviews)
270 Ann Street Northwest , Grand Rapids , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Dirty rooms
No breakfast
Amenities lacking

Categories

Cleanliness
4.64
Several reviews mentioned dirty towels, stained laundry, and a dirty pool.
Service
8.61
Numerous reviews praised the friendly and helpful staff.
Location
7.65
The location was convenient and favored by multiple guests.
Room Quality
6.6
Mixed feedback; some found the rooms comfortable while others noted issues.
Amenities
5.63
Lack of breakfast and issues with elevators and showers.
Value for Money
5.59
Guests felt the price did not match the quality and cleanliness provided.
Food and Beverage
3.64
No breakfast available and restaurant closed.
Overall Experience
5.61
Overall mixed feelings; some light positive feedback but many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:43

Property Description

Luxurious Accommodations
Experience the comfort of our guest rooms featuring modern amenities like a 42-inch flat-screen TV, microwave, and refrigerator. Upgrade to a room with a sofa bed or river views for a truly unforgettable stay.

Convenient Location
Situated just minutes away from downtown Grand Rapids and popular attractions like Comstock Riverside Park, De Vos Place, and The Van Andel Arena, our hotel offers the perfect blend of serenity and accessibility.

Business and Leisure Facilities
Whether you're here for work or relaxation, take advantage of our business center for all your professional needs. And after a long day, unwind with our guest laundry services. Book your stay at the Radisson Hotel Grand Rapids Riverfront for a remarkable experience.

Important information:

Please be advised the property does not accept cash deposit. All guests must have a valid credit card upon arrival.

Please note, guests who check-in early will be charged a nonrefundable fee. Please contact the hotel directly for more details using the contact information on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6
Based on 913 reviews
Cleanliness: 4.64
Service: 8.61
Location: 7.65
Room Quality: 6.6
Amenities: 5.63
Value for Money: 5.59
Food and Beverage: 3.64
Overall Experience: 5.61
B
Brandy • solo_traveller • us
1
Please save ur money! U would be better off sleeping in your car.
Pros:

It was close to the hospital that we had multiple appointments at

Cons:

The filth was out of hand. The fridge wasn't cleaned out. There was Food all over the floor. Stained bedding and floor of something red. The toilet seat was busted. It literally came out from under u when we sat down on it. The furniture was so gross i wouldnt have sat in it for anything. Trash outside everywhere over flowing for 2 strait days and all over the property. Their restaurant was shut down due to health concerns. And the free water and coffee they did have had green growth on the inside of the water container as it was a clear container. ABSOLUTELY GROSS!! NEVER AGAIN!!!!!

2026-05-08 • via Nuitee
D
Dinh Xuan • couple • jp
4
2026-05-08 • via Nuitee
J
Jeffrey • solo_traveller • us
1
Never again!!!!
Pros:

The toilet was clean !!!

Cons:

Quality was terrible this building is very bad shape and not well maintained I would never recommend this place to anybody

2026-05-05 • via Nuitee
R
Rebecca • extended_group • us
3
Disappointing. I will not be back.
Pros:

The room was dusty and dirty, the front lobby smelled like cigarettes when we walked in and the riverfront view was not worth paying extra for we couldn’t really even see it because of the building in front of our view. All we could see was the dirty roof. In addition, when I booked I was told the room was $275 I see on my card that I was charged 313.34 but I was never given any receipt or explanation of charges to know why I was charged more. I assume it was tax and fees but I have no idea. The front desk just told me I am charged through booking.com and that I need to find out from them.

Cons:

Could have been cleaner and the staff could have been more friendly upon arrival. I felt like I was bothering them.

2026-05-04 • via Nuitee
L
Leake • couple • us
10
2026-05-03 • via Nuitee
P
Princess • couple • us
8
2026-05-02 • via Nuitee
K
Katy • solo_traveller • us
2
Pros:

Nothing.

Cons:

Everything. Blankets and sheets were stained bathroom wasn't clean and you could tell it was ran down.

2026-04-30 • via Nuitee
T
Tom • couple • us
5
It's ok...best deal on riverfront
Pros:

Comfortable bed

Cons:

Dirty windows, pool roof leaked in the rain, bathroom door hits the toilet, ice machine broken, old dirty hotel

2026-04-29 • via Nuitee
A
Alejandra • couple • us
4
I did not enjoy my stay, the rooms were dirty, the beds stained, and staff was hard to find
Pros:

The location as it was close to downtown

Cons:

It was dirty, no breakfast even though it was advertised and staff was no where to be found

2026-04-28 • via Nuitee
R
Refael • solo_traveller • us
1
Pros:

Nothing

Cons:

They stole my Galaxy headphones 🎧

2026-04-25 • via Nuitee
• solo_traveller • us
1
2026-04-25 • via Nuitee
• family_with_children • us
7
2026-04-24 • via Nuitee
B
Baker • family_with_children • us
1
2026-04-24 • via Nuitee
M
Michelle • solo_traveller • us
3
Disappointed
Pros:

The price was ok.

Cons:

There was somebody hanging around at the entrance with a bike, possibly homeless. There was no breakfast. The rooms were old. Definitely NOT typical Radisson quality. The bathroom finishing was bad. Some sort of alarm was going off for a long time when we came back from dinner. When it finally went off, the clerk left the building and I don't know when she returned. We went to our room then. Overall, NOT Radisson quality. Very disappointed. It needs a total makeover! The light inside the entrance of our room was burned out too.

2026-04-23 • via Nuitee
C
Cyndi • couple • us
4
Pros:

There was no breakfast

Cons:

Room not clean, noise in air conditioner/heater, flashing light like camera flash

2026-04-21 • via Nuitee
L
Lakesha • couple • us
8
2026-04-20 • via Nuitee
A
Athena • solo_traveller • us
10
2026-04-19 • via Nuitee
C
Candy • couple • us
5
Was okay my credit card was charged 2 xs for visit no one seemed care said it was a text issue and it hopefully will be
Pros:

Great location close to downtown and nice view of River

Cons:

Our room was stinky. We got a new room was much better but bathroom was really run down.

2026-04-13 • via Nuitee
C
Camden • couple • us
5
Cons:

The key kept getting deactivated during our stay

2026-04-04 • via Nuitee
T
Tamara • couple • us
10
2026-03-28 • via Nuitee