Best Western Plus New Ulm

Hotels
•
Best Western Plus
7.9 (200 reviews)
2101 S Broadway Street , New Ulm , US
+1 507-359-2941

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean and well-kept rooms
Pool, hot tub and fitness center
On-site restaurant and bar
Convenient location
Free breakfast (for some guests)
Cons:
High price / poor value for money
Facilities dated / needs updating
Breakfast inconsistent / no decaf
Occasional maintenance issues (slow sink)
Pool area humidity causing discomfort

Categories

Cleanliness
8.5
Multiple guests described the hotel as clean and well kept despite visible age in some areas; housekeeping and toiletries (pump soap/lotion) received positive mention.
Service
9
Consistently praised: staff described as polite, helpful and friendly; bartender and on-site staff received specific positive mentions.
Location
8
Guests noted a good, convenient location (close to family/college); some felt price did not fully match the market for the location.
Room Quality
7.2
Rooms are generally nice but facilities show age and could use updating; occasional maintenance issues reported (slow sink) and humidity near pool affected comfort for at least one guest.
Amenities
8.5
Amenities (pool, hot tub, fitness center, on-site restaurant/bar, free breakfast) were highlighted as strong features, though the pool area humidity was noted as a drawback.
Value for Money
6
Multiple guests commented the room price was high for the market and for what is offered; several described the hotel as expensive for a single-night stay.
Food and Beverage
7
Mixed feedback: the restaurant received praise for good food at reasonable prices, while breakfast quality was inconsistent (some found it great, others not appetizing); lack of decaf coffee noted.
Overall Experience
9
Overall positive sentiment: many guests said they would stay again and described the stay as wonderful or great despite dated aspects; staff and amenities drove repeat intent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Enjoy a refreshing dip in the indoor pool or savor delicious meals at the on-site restaurant and bar, ensuring a delightful stay.

Modern Amenities for a Seamless Experience
From free Wi-Fi to a well-equipped fitness center, our hotel provides everything you need for work or leisure. The arcade-style game room adds a fun touch to your stay.

Delight in Culinary Delights
Treat your taste buds to a variety of American cuisine options at the Green Mill Restaurant and Bar, complemented by local beer selections.

Experience the perfect blend of comfort and convenience at Best Western Plus New Ulm. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ULM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 200 reviews
Cleanliness: 8.5
Service: 9
Location: 8
Room Quality: 7.2
Amenities: 8.5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 9
K
Kraemer • family_with_children • us
1
2026-10-26 • via Nuitee
D
Daydream288142 • Family
10
Will stay again!
Pros:

We had a wonderful stay. We were in town to move our daughter into college. The pool area right outside our room was great for us exhausted parents who could sit right by our own room and watch our youngest swim. The restaurant had good food at very reasonable prices; we ate there 2 nights. All the staff were polite and helpful. Although the hotel is older and you can see its age in some areas, it is still clean and well kept up. We will definitely be staying there whenever we visit our daughter at school.

2026-08-25 • via Tripadvisor
H
Harold • solo_traveller • us
8
Expensive for a single persons just overnight stay.
Pros:

everything was ok.

Cons:

No decafe coffee at the breakfast bar only two different regular coffees and hot water. hot water tasted like it was in a coffee pot that wasn't cleaned.

2026-08-11 • via Nuitee
B
Beth • couple • us
10
2026-08-10 • via Nuitee
S
Stan • couple • us
6
Pros:

Friendly staff, good location.

Cons:

Breakfast not appetizing. Price for room high for location.

2026-08-10 • via Nuitee
N
N4323NMbarbb • Solo travel
10
good value
Pros:

clean and quiet with restaurant and free breakfast. also pool and fitness center

2026-08-07 • via Tripadvisor
H
Heather • solo_traveller • us
10
2026-08-04 • via Nuitee
T
Tara • solo_traveller • us
10
2026-07-25 • via Nuitee
L
Liney • couple • us
8
2026-07-22 • via Nuitee
K
Kimberly • solo_traveller • us
10
Pros:

Clean, friendly staff. Will stay again

Cons:

Its was hot outside but the pool area was so humid that one of us became ill from the heat.

2026-07-21 • via Nuitee
V
Vernon • extended_group • us
9
Pros:

Nice staff 👍

2026-07-18 • via Nuitee
D
DARYL • family_with_children • us
9
2026-07-09 • via Nuitee
D
DARLENE • family_with_children • us
8
Pros:

The breakfast was great

Cons:

Water in bathroom sink ran quite slowly.

2026-06-30 • via Nuitee
B
Brian • extended_group • us
10
Great place
Pros:

Hot tub was great, room was nice, Bar and Bartender that night were top notch

Cons:

nothing

2026-06-29 • via Nuitee
R
Rebecca • family_with_children • us
8
2026-06-19 • via Nuitee
H
Hawley • solo_traveller • us
9
2026-06-17 • via Nuitee
J
Jessica • family_with_children • us
8
Great!
Pros:

Pool area

Cons:

Needs updating, but great staff and location!

2026-06-16 • via Nuitee
H
Hawley • solo_traveller • us
9
2026-06-14 • via Nuitee
C
Carol • extended_group • us
8
2026-06-05 • via Nuitee
M
MHS1978 • family_with_children • us
7
Nice Stay - High Price for Market
Pros:

Hotel has a decent workout room but could use more than one treadmill. Nice pool area and it is convenient to have a restaurant and bar connected to it. Facilities are a little dated, but clean.

Cons:

Mainly, the price. I paid over $180 with taxes for one night. That is not competitive with other hotels in the area. I would not have stayed here except for the fact that family was staying here.

2026-05-27 • via Nuitee