Delta Hotels by Marriott Kalamazoo Conference Center

Hotels
•
Delta
7.5 (254 reviews)
2747 South 11th Street , Kalamazoo , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Affordable rates (mentioned)
Friendly/helpful staff
Comfortable bed and room furnishings
Some kid-friendly activities/options
Cons:
Pool water very cold
Hot tub out of service
Requested sofa bed not provided (guests slept on floor)
No breakfast for the price
Room TV not working for some guests
Receipt not received via email as promised
Door/key-card access issues leading to long walks with luggage

Categories

Cleanliness
9
Multiple reviewers explicitly called the property 'clean' and noted comfortable, tidy rooms.
Service
9.8
Staff described as helpful and friendly in several reviews, though there were service failures (missing emailed receipt, staff did not resolve the missing sofa bed issue). Overall leans positive due to helpful frontline staff.
Location
7.5
Standard quality for this hotel tier (location not mentioned in the reviews).
Room Quality
6.5
Mixed: comfortable bed, firm couch and desk praised, but issues reported — requested sofa bed not provided, some guests slept on the floor, and at least one room had a non-working TV.
Amenities
6.2
Problems with amenities noted: pool water described as very cold, hot tub out of service, and the in-room TV not working for some guests.
Value for Money
6
Mixed signals: some callers said 'affordable' but others complained 'no breakfast for the price,' indicating value is somewhat below expectations.
Food and Beverage
6
Direct complaint that there was 'no breakfast for the price' — limited/negative commentary on F&B.
Overall Experience
9
Generally positive overall: several 'good stay' comments and praise for helpful staff and comfortable rooms, tempered by amenity and service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:52

Property Description

Modern Rooms with Amenities - Each room at Delta Hotels by Marriott Kalamazoo Conference Center is equipped with a 32-inch flat-screen TV, a coffee maker, a work desk, and an iron, ensuring a comfortable stay for every guest.

Recreational Facilities - Guests can unwind and have fun at the hotel's arcade area featuring table tennis and billiards. Additionally, there is a whirlpool to relax in, a fitness room to stay active, and a business center for any work needs.

Convenient Location and Shuttle Service - Situated just off I-94 with a free shuttle to and from Kalamazoo-Battle Creek International Airport, Delta Hotels by Marriott Kalamazoo Conference Center offers easy access for travelers. Downtown Kalamazoo and the Gilmore Car Museum are also within reach for exploration.

Book your stay at Delta Hotels by Marriott Kalamazoo Conference Center for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AZO

Location

Guest Reviews

7.5
Based on 254 reviews
Cleanliness: 9
Service: 9.8
Location: 7.5
Room Quality: 6.5
Amenities: 6.2
Value for Money: 6
Food and Beverage: 6
Overall Experience: 9
A
Ayanna • couple • us
8
2026-08-04 • via Nuitee
F
Fuller • solo_traveller • us
10
Pros:

clean affordable friendly

2026-08-03 • via Nuitee
F
Fuller • solo_traveller • us
10
2026-07-18 • via Nuitee
W
wendellz • solo_traveller • us
10
2026-07-15 • via Nuitee
T
Theresa • couple • us
9
2026-07-14 • via Nuitee
K
Karen • couple • us
5
2026-07-13 • via Nuitee
C
Curt • solo_traveller • us
9
Cons:

What is irritating is I was told my receipt was emailed but I have never received it. Delta Hotels seem to be able to send me all kinds of propaganda but can't send me a receipt.

2026-06-28 • via Nuitee
K
Kris • couple • us
10
2026-06-16 • via Nuitee
E
Eric • solo_traveller • us
8
2026-05-10 • via Nuitee
M
Monica • couple • us
1
The hot tub was out of service. I ordered a room executive suite with a king bed and a sofa bed because it was 2 adults
Cons:

The hot tub was out of service. I ordered a room executive suite with a king bed and a sofa bed because it was 2 adults and 2 kids and they didn’t give us a sofa bed and some had to sleep on the floor. They didn’t do anything to fix it or reimburse it. Also no breakfast for the price.

2026-05-05 • via Nuitee
A
Anne • solo_traveller • ca
9
Good stay.
Pros:

Comfortable room and bed. We like the firm couch and footstool and little desk!

Cons:

It was a shame the doors (the key card system) did not work at the stairs and entrance closer to our room. It was a long walk down the corrider with bags.

The pool water was really cold!

2026-04-25 • via Nuitee
Y
Yockey • solo_traveller • us
10
Pros:

How. Help full staff was and. The. Pool

2026-04-21 • via Nuitee
K
Kim • couple • us
5
Pros:

That they had stuff for kids to SOMEWHAT DO

Cons:

The pool was SO SI COLD!!
The hot tub did NOT WORK.
The TV in the room didn't work either

2026-03-17 • via Nuitee
R
Renee • couple • us
1
2026-03-06 • via Nuitee
P
Piotrowski • couple • us
7
2026-01-04 • via Nuitee
D
Dawn • family_with_children • us
10
We definitely would recommend
Pros:

Very clean modern hotel. Beautiful pool/whirlpool. Staff friendly, helpful.
Beds comfortable. Shower and products provided in shower, nice!

Cons:

Breakfast in restaurant very slow. But food good!

2025-11-16 • via Nuitee
T
Timothy • couple • us
6
Pros:

The bed was comfortable. The food in the restaurant was good for the price.

Cons:

The bathroom was not very clean when we checked in. Also the pool was closed.

2025-10-21 • via Nuitee
M
Mike • partner
2
Pros:

I came with my boyfriend. Desk clerk made sure to say "you know theres only one bed, right?" As a gay couple it seemed kind of rude.

2025-10-04 • via Nuitee
C
Chase
10
Pros:

Everything was great. Cool comfortable room, very accommodating.

2025-10-04 • via Nuitee
K
Karlee
4
Pros:

The hotel’s condition didn’t live up to the photos. The TV didn’t work, we attempted to call the front desk, but the phone didn’t work. Maintenance man’s was unable to fix either, but was apologetic.

2025-09-21 • via Nuitee