Delta Hotels by Marriott Kalamazoo Conference Center

Hotels
Marriott
8 (168 reviews)
2747 S 11th Street, Kalamazoo, Michigan, 49009 , Kalamazoo , US

Facilities

Fitness facilities
Arcade/game room
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great restaurant/bar
Clean rooms
Cons:
Inconsistent service
Outdated facilities
Noise disturbances

Categories

Cleanliness
7
The hotel condition didn’t live up to the photos; lobby and rooms outdated and dirty.
Service
8.5
Staff interaction varied; some staff were great and helpful.
Location
8.5
Standard quality for this hotel tier.
Room Quality
7.5
Some issues with the room state and amenities mentioned.
Amenities
8
Good restaurant/bar service; pool area noted as great.
Value for Money
8
Overall great value for the price according to guest comments.
Food and Beverage
8.5
Breakfast and restaurant service received high praise.
Overall Experience
8
Mixed feelings; good moments overshadowed by mechanical and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:59

Property Description

Welcome to the Delta Hotels by Marriott Kalamazoo Conference Center, where comfort meets convenience in the heart of Kalamazoo.

Recreational Oasis
Dive into our indoor pool or unwind in the hot tub after an invigorating workout in our 24-hour fitness center. Whether you’re looking for relaxation or a lively game in our arcade room, we have it all!

Dine & Unwind
Savor culinary delights at our Lift Restaurant, complete with a bar/lounge for your evening relaxation. Room service is available so you can enjoy a meal in the comfort of your room, and don't miss our cooked-to-order breakfasts on weekends.

Business & Events Ready
Boasting state-of-the-art meeting facilities with 15 rooms, our hotel offers a 24-hour business center and dedicated support for your events. Plus, enjoy complimentary Wi-Fi to stay connected!

Experience a memorable stay at our hotel—book your getaway today!

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Transportation

    Car recommended

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8
Based on 168 reviews
Cleanliness: 7
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
E
Eric solo_traveller us
8
2026-05-10 via Nuitee
M
Monica couple us
1
The hot tub was out of service. I ordered a room executive suite with a king bed and a sofa bed because it was 2 adults
Cons:

The hot tub was out of service. I ordered a room executive suite with a king bed and a sofa bed because it was 2 adults and 2 kids and they didn’t give us a sofa bed and some had to sleep on the floor. They didn’t do anything to fix it or reimburse it. Also no breakfast for the price.

2026-05-05 via Nuitee
A
Anne solo_traveller ca
9
Good stay.
Pros:

Comfortable room and bed. We like the firm couch and footstool and little desk!

Cons:

It was a shame the doors (the key card system) did not work at the stairs and entrance closer to our room. It was a long walk down the corrider with bags.

The pool water was really cold!

2026-04-25 via Nuitee
Y
Yockey solo_traveller us
10
Pros:

How. Help full staff was and. The. Pool

2026-04-21 via Nuitee
K
Kim couple us
5
Pros:

That they had stuff for kids to SOMEWHAT DO

Cons:

The pool was SO SI COLD!!
The hot tub did NOT WORK.
The TV in the room didn't work either

2026-03-17 via Nuitee
R
Renee couple us
1
2026-03-06 via Nuitee
P
Piotrowski couple us
7
2026-01-04 via Nuitee
D
Dawn family_with_children us
10
We definitely would recommend
Pros:

Very clean modern hotel. Beautiful pool/whirlpool. Staff friendly, helpful.
Beds comfortable. Shower and products provided in shower, nice!

Cons:

Breakfast in restaurant very slow. But food good!

2025-11-16 via Nuitee
T
Timothy couple us
6
Pros:

The bed was comfortable. The food in the restaurant was good for the price.

Cons:

The bathroom was not very clean when we checked in. Also the pool was closed.

2025-10-21 via Nuitee
M
Mike partner
2
Pros:

I came with my boyfriend. Desk clerk made sure to say "you know theres only one bed, right?" As a gay couple it seemed kind of rude.

2025-10-04 via Nuitee
C
Chase
10
Pros:

Everything was great. Cool comfortable room, very accommodating.

2025-10-04 via Nuitee
K
Karlee
4
Pros:

The hotel’s condition didn’t live up to the photos. The TV didn’t work, we attempted to call the front desk, but the phone didn’t work. Maintenance man’s was unable to fix either, but was apologetic.

2025-09-21 via Nuitee
S
Susan family
4
Pros:

Restaurant/bar was great and has good service but the rest of the lobby and the rooms are out dated and dirty.

2025-09-21 via Nuitee
W
william partner
8
Pros:

It was ok.

2025-09-18 via Nuitee
M
Mercedes
8
Pros:

The pool water felt like an ice bath but everything else was nice

2025-09-17 via Nuitee
M
Mac
10
Pros:

Clean rooms
High standard
Welcoming

2025-09-02 via Nuitee
E
ETTA couple us
2
2025-08-25 via Nuitee
T
tiffany
8
Pros:

Nice and quiet

2025-08-22 via Nuitee
T
Tabetha family
4
Pros:

In a nut shell, unable to use the hot tub due to young children approx 8-10 who were in and out constantly and did not appear to be supervised. Staff who walked through and observed this did not address the issue and enforce the rules. In addition BOTH Sat AND Sunday in the early morning hours, alarms went off waking me and my family. Nit an impressive or enjoyable stay especially for the price paid.

2025-08-21 via Nuitee
G
Gillaspy couple us
10
2025-08-17 via Nuitee