Sheraton Minneapolis Downtown Convention Center

Hotels
Marriott
8 (29 reviews)
1313 Nicollet Mall, Minneapolis, Minnesota, 55403 , Minneapolis , US

Pets allowed

Facilities

Meeting rooms
Front entrance ramp
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Convenient location
Friendly staff
Cons:
High parking fees
Room type issues
Limited amenities

Categories

Cleanliness
7.58
Several guests mentioned clean rooms and cleanliness was generally regarded positively.
Service
9.05
Many reviews highlighted outstanding service, particularly from the front desk staff.
Location
8.59
Convenient location with easy access to dining and entertainment options.
Room Quality
7.54
Some guests expressed dissatisfaction with room assignments not matching their bookings.
Amenities
7.07
Limited amenities such as no ice machines and subpar pool area.
Value for Money
8.03
Mixed feelings due to high parking fees and some room-related disappointments.
Food and Beverage
7.58
Breakfast options nearby received praise but on-site food options are minimal.
Overall Experience
8.55
Despite some concerns, the positive elements outweighed the negatives leading to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:07

Property Description

Discover the perfect blend of comfort and convenience at Sheraton Minneapolis Downtown Convention Center, where your ideal getaway awaits.

Relax and Unwind: Dive into our inviting indoor pool or cozy up by the lobby fireplace. Unwind with complimentary wireless internet access or take advantage of our dedicated concierge services to enhance your stay.

Savor Culinary Delights: Experience dining at its best at North 45, where you can enjoy a satisfying meal and refreshing drinks at our bar/lounge. Start your day right with a delicious cooked-to-order breakfast available daily.

Business and Events: Whether you’re planning a conference or a special event, our hotel features over 20,500 square feet of versatile meeting space and a fully equipped 24-hour business center to meet your every need.

Don't miss out on the opportunity to explore Minneapolis. Book your stay today!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8
Based on 29 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.55
A
Alexander
10
Pros:

Great energy

2025-10-13 via Nuitee
I
Irene
10
Pros:

Okay

2025-10-12 via Nuitee
J
Joel
2
Pros:

Why a 1 star? I stayed in two rooms. Hotel asserted I had separate bookings and billed me for booking that they stated was not utilized. As I result I had to pay double for my stay. I would be reticent to book at this hotel due to billing practices.

2025-10-08 via Nuitee
M
Melissa
10
Pros:

Clean and quiet room

2025-10-03 via Nuitee
K
Kathleen
10
Pros:

I loved the front desk staff

2025-10-03 via Nuitee
G
Geurys
10
Pros:

Clean place with courteous staff

2025-10-02 via Nuitee
T
Tyler
10
Pros:

Great place

2025-09-30 via Nuitee
R
Randy family
10
Pros:

Front staff were outstanding. The room was good, parking garage was convenient.

2025-09-28 via Nuitee
M
Michael
8
Pros:

Nice room but it costs

2025-09-28 via Nuitee
N
Nicole friends
6
Pros:

I was frustrated because I booked a king room and they gave us a double queen. I asked them to switch it and was told “rooms booked on Expedia are not guaranteed room type”

2025-09-23 via Nuitee
C
Carolanne
6
Pros:

New property so a lot of things to work out. Staff tried, but they cannot fix things like no ice machines (pipes only?!?), phones do not work and handset does not charge

2025-09-23 via Nuitee
K
Kirsten
8
Pros:

Parking was $42 per 24 hr period while I was there. This may be higher or lower depending on when you go, but that was a little misleading on the listing. Just a warning to others. Excellent breakfast spot next door.
The soaps were all overly scented. So bring your own bar soap and shampoo if you are sensitive to such things. But at least the shampoo vs conditioner vs shower gel is clearly marked inside the shower for those who use glasses.

2025-09-22 via Nuitee
C
Corey
8
Pros:

Only issue was cable channels were not working during stay.

2025-09-22 via Nuitee
N
Nancy
10
Pros:

Great service everywhere

2025-09-22 via Nuitee
A
Angel
10
Pros:

Loved it

2025-09-22 via Nuitee
L
Leo
4
Pros:

Room was not what I wanted but too late to change I did not want a handicap room

2025-09-22 via Nuitee
R
Rachel partner
4
Pros:

I booked a room with a king bed and was given a room with two full beds

2025-09-21 via Nuitee
R
RYAN
8
Nice spot to stay downtown.
Pros:

The hotel had some technical issues providing guests with keys upon check in. This slowed the check in significantly, but the staff was friendly and helpful.
Room was immaculate.

2025-09-21 via Nuitee
S
stephen family
8
Pros:

Check in was slow due to only one person at the counter. My wife asked for directions to the restroom when we arrived. It was not conveniently located in the lobby and it was locked. You had to have a room key to access it and we were still waiting for our check in.

2025-09-20 via Nuitee
A
Annette partner
10
Pros:

Very nice rooms, front desk people were friendly and very helpful from check in to check out!

2025-09-16 via Nuitee