Hotel Indigo Rochester - Mayo Clinic Area by IHG

Hotels
•
Hotel Indigo
8.4 (494 reviews)
220 South Broadway , Rochester , US
+1 507-252-8200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Inconsistent customer service

Categories

Cleanliness
8.43
The rooms are reported as clean and well maintained.
Service
8.6
Multiple reviews highlight the friendly and accommodating service from staff, particularly Anne and Ashley.
Location
8.94
The hotel's location is praised for its proximity to the Mayo Clinic and easy access via skywalks.
Room Quality
8.29
Guests mention comfort level and spaciousness of rooms, with minor issues addressed promptly by staff.
Amenities
8.12
Basic amenities were available, and certain restaurants and charging ports were appreciated.
Value for Money
8.18
The hotel is viewed as a good value for those visiting the Mayo Clinic.
Food and Beverage
8.33
Food options are described positively, especially in terms of quality and service in the dining area.
Overall Experience
8.3
Overall, guests had a positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:06

Property Description

Conveniently Connected to Mayo Clinic
Located in downtown Rochester, Hotel Indigo Rochester - Mayo Clinic Area offers seamless access to the Mayo Clinic through an indoor skyway system. Enjoy the convenience of reaching your appointments easily while staying in modern comfort.

Modern Amenities and Comfort
Each room features a 32-inch flat-screen TV, a spacious work desk with an ergonomic chair, a refrigerator, and a coffee maker. In-room dining services are also available for a relaxing meal in the comfort of your room.

Fitness and Business Facilities
Stay active at the on-site fitness center or unwind with a drink at the hotel lounge. For business travelers, take advantage of the business center for any work needs during your stay.

Experience comfort, convenience, and modern amenities at Hotel Indigo Rochester - Mayo Clinic Area. Book your stay now for a seamless Mayo Clinic visit.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RST

Location

Guest Reviews

8.4
Based on 494 reviews
Cleanliness: 8.43
Service: 8.6
Location: 8.94
Room Quality: 8.29
Amenities: 8.12
Value for Money: 8.18
Food and Beverage: 8.33
Overall Experience: 8.3
S
Sullivan • couple • us
9
Only there one night. Met expectations
Pros:

Parking was a little complicated.

2026-10-27 • via Nuitee
L
Laurie • couple • us
9
Pros:

It was close to the Mayo

Cons:

No coffee shop in the hotel and their free coffee was just ok

2026-10-25 • via Nuitee
J
J DANIEL • solo_traveller • us
10
2026-10-20 • via Nuitee
M
Mary • couple • us
6
It was good for non handicapped people
Pros:

Not much

Cons:

We were put on the third floor, but the access to the parking was on the second floor, so we had to go outside and walk around to get to the parking garage, and I was handicapped, so it was too much walking for me. Plus the woman at the front desk was not very friendly. Plus we had to walk inside then up a lot of steps to even check in.

2026-10-13 • via Nuitee
F
Frauke • couple • us
7
Great location but beware of potential hidden costs if you don’t pay on Booking.com.
Pros:

The location is great. It is easy to get around the Mayo Clinic from the hotel using the Skywalk and the Subway.

Cons:

I was surprised at the cost. Yes I did add parking for two days, but I don’t understand why I had to pay $90 more than the price given by Booking.com when I booked. It would have been better to prepay through Booking.com.

2026-10-11 • via Nuitee
T
Thomas • extended_group • us
10
2026-10-11 • via Nuitee
M
Michelle • solo_traveller • au
10
Great place
Pros:

Great room and location.

Cons:

No room service.

2026-10-11 • via Nuitee
K
krystal • couple • us
10
2026-10-07 • via Nuitee
C
Carla • couple • us
10
Pros:

great location, close to mayo clinic

2026-09-09 • via Nuitee
S
Sandra • extended_group • pe
10
Muy cómodo
Pros:

Muy bueno

Cons:

Todo bien

2026-08-29 • via Nuitee
J
Juan Pablo • solo_traveller • co
1
Bed bugs. Stay away
Pros:

Location 10/10

Cons:

I came back with bed bugs!!! Still can't believe it.

2026-08-28 • via Nuitee
S
Schiller • couple • us
9
Pros:

Staff was very helpful and friendly. Breakfast and dinner meals excellent.

Cons:

Had to leave a day early, and would have liked a credit or refund.

2026-08-27 • via Nuitee
H
Heidi • couple • us
9
2026-08-26 • via Nuitee
C
Charles • family_with_children • us
8
2026-08-25 • via Nuitee
H
Heidi • couple • us
9
2026-08-23 • via Nuitee
B
Beth • couple • us
8
2026-08-22 • via Nuitee
D
DeAnn • couple • us
7
Property was fine but staff was hard to understand at check in and weren’t very helpful
2026-08-12 • via Nuitee
P
paul • extended_group • us
10
2026-08-09 • via Nuitee
B
Bradley • solo_traveller • us
6
Cons:

Toothpick on the floor under the phone when we got in the room, and smashed 2 spiders

2026-08-07 • via Nuitee
B
Brenda • family_with_children • us
9
2026-08-03 • via Nuitee