Spark By Hilton Akron Fairlawn

Hotels
Spark by Hilton
7 (215 reviews)
4073 Medina Rd , Montrose , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff service
Convenient location
Cons:
Hotel under construction
Poor cleanliness

Categories

Cleanliness
5.75
Multiple reviews highlighted dirtiness, stains, and poor maintenance.
Service
10
Every employee we interacted with was excellent, demonstrating good service despite the circumstances.
Location
10
Location was convenient, close to the highway and dining options.
Room Quality
6.75
Reviews described rooms as run down with issues like loose faucets and uncomfortable conditions.
Amenities
5.25
The pool was filled in with concrete and there were no breakfast options available.
Value for Money
6.75
Guests felt the hotel was not worth the amount paid considering the issues faced.
Food and Beverage
3.75
No food and beverage services were available during the stay.
Overall Experience
7.75
Overall experience was heavily tainted by the condition of the hotel amid renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 15:50

Property Description

Convenient Location and Amenities
Located off Interstate 77, the Holiday Inn Akron-West offers an outdoor pool and 2 on-site restaurants. Each room features free Wi-Fi, cable TV, and tea/coffee-making facilities.

Dining Options
Enjoy casual American fare at The Montrose Bar & Grill for breakfast and dinner, or indulge in upscale steakhouse cuisine at The Hyde Park Grille for dinner.

Fitness and Business Facilities
Stay active at the fitness centre, take advantage of the business centre, and make use of the laundry facilities during your stay.

Book your stay at the Holiday Inn Akron-West for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any room including breakfast, the rate includes a coupon redeemable for breakfast in the hotel restaurant. There is a limit of USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 215 reviews
Cleanliness: 5.75
Service: 10
Location: 10
Room Quality: 6.75
Amenities: 5.25
Value for Money: 6.75
Food and Beverage: 3.75
Overall Experience: 7.75
B
Bryan family_with_children us
1
2025-10-29 via Nuitee
J
Jennifer couple us
1
Worrse place I stayed ever in 48years of my life. I need a free place in place of this issue cause n
Pros:

Not a dam thing, the whole hotel was under construction and this website nor there page said a word about it. The paint on the walls was coming off, the curtains had wholes in it, they said they had belcanys he'll no the did one step out the door say good bye to your life straight down fall and the windows was nasty as hell, dusty everywhere, stains on the bed rugs are loose I fall three times, the elevators made me fell like I was in a jail house or mental ward cause they had paint all over them rug loose and padded walls. I wish I could get my money back or the web site give me a good room some place nice fir the cost I had to pay for this junkie hell whole. I reckoned mend noone to stay here ever. O and they took there pool out filled it in with concrete and don't have no breakfast bar or restaurant here either now. I'm 48 years old I have stayed alot if places but here I would so he'll no don't do it ever. I want my money back have pictures to prove my case to.

Cons:

All of it terrible place to stay I want my money back. Not a dam thing, the whole hotel was under construction and this website nor there page said a word about it. Place made me frell like i was in prison on the elvators or menral ward. The paint on the walls was coming off, the curtains had wholes in it, they said they had belcanys he'll no the did one step out the door say good bye to your life straight down fall and the windows was nasty as hell, dusty everywhere, stains on the bed rugs are loose I fall three times, the elevators made me fell like I was in a jail house or mental ward cause they had paint all over them rug loose and padded walls. I wish I could get my money back or the web site give me a good room some place nice fir the cost I had to pay for this junkie hell whole. I reckoned mend noone to stay here ever. O and they took there pool out filled it in with concrete and don't have no breakfast bar or restaurant here either now. I'm 48 years old I have stayed alot if places but here I would so he'll no don't do it ever. I want my money back have pictures to prove my case to.

2025-10-24 via Nuitee
solo_traveller us
2
Glad it was only a quick overnight.
Pros:

The location was convenient to the highway and to dining options.

Cons:

The hotel was about to undergo renovations. When we arrived, we were told the jackhammers "probably would not start before 8:00." The blackout curtains in the room were so threadbare that I used pants hangers to close the gaps. We absolutely would have chosen another hotel, if we had been made aware of this situation.
When Holiday in sent me a disingenuous survey about our stay, I gave the same report. The response was that they would let their staff know so that they could improve. (The two staff members we encountered were clearly trying to do their best with a hopeless situation, so I hope they have told corporate to stuff it.)

2025-10-19 via Nuitee
J
Jose Darryl
2
Pros:

This place was under construction and should be shut down as i felt the guests were the inconvenience not the construction going on. It went on well into evening hours

2025-09-28 via Nuitee
D
DAVID family
6
Pros:

Property was under construction and dirty.
The faucet was lose and the lamo stands were dirty
Very loud and unsettling

2025-09-24 via Nuitee
J
James
2
Find a room anywhere else.
Pros:

Every employee we interacted with was excellent, but that’s where the positives end. The room was run down, fairly clean minus the fish hook my husband almost stepped on. The hot and cold water would change on its own. The rest of the hotel is absolutely terrible. Nothing on here told us the hotel was under a poorly managed renovation.

2025-09-21 via Nuitee
T
Thomas
2
Pros:

It was under construction. The pool area was being removed. Dust in the air from sanding plaster. Paint smell. Not worth 1/2 of what I paid.

2025-09-21 via Nuitee
A
Anthony solo_traveller us
7
2025-09-18 via Nuitee
R
Robert couple us
3
Our stay was not a pleasant one; motel should be closed for complete renovation.
Pros:

Friendly staff, OK price

Cons:

A 1970’s relic undergoing needed refurbishing, which I didn’t know when I booked. Cracked sink, dirty windows, sticky door handle. Construction workers entered our locked room twice while my wife was dressing.

2025-09-14 via Nuitee
L
Lori partner
4
Pros:

The property was fairly run down and lots of areas were in need of maintenance. My room had not been vacuumed when I arrived in the room. I found hair and a nail clipping on the carpet. Staff was friendly but I was very disappointed with the overall condition of the hotel and room.

2025-09-10 via Nuitee
C
Carissa
4
Pros:

Didn’t know I was staying at a rest stop motel. Hotel is under renovation which wasn’t advertised upon booking. It looks abandoned from the outside. The rooms need help, and not up to par to rent out to folks paying rent the kind of money they’re asking for. Will not be staying here in the near future.

2025-09-07 via Nuitee
A
Anne
6
Pros:

The lobby of the hotel was nice and clean, but the elevator and surrounding areas were very dirty and needed vacuumed. The elevator was super sketchy and I ended up walking down 4 flights of stairs.The room itself was very clean and was as advertised.

2025-09-02 via Nuitee
W
Wes_Wes575 family_with_children us
10
2025-09-01 via Nuitee
H
Heather friends
2
Pros:

I have pictures of the property and the breakfast we were served

2025-08-26 via Nuitee
J
Jan
10
Family Reunion
Pros:

We were in town for a family reunion at Sand Run Metro Park. We stayed at the Holiday Inn. We were warmly greeted by the desk clerk. Our room was clean with a nice large shower. The bed was very comfortable and overall we had a very nice stay with no compliants.

2025-08-25 via Nuitee
W
William
4
Pros:

The shower is in poor condition including some mold. The room windows need replacement as it was difficult to see out of them. The building as a whole is showing it's age. The staff was good, friendly and helpful. We don't travel very much but we would probalby not stay at this HI again.

2025-08-18 via Nuitee
R
Ronald partner
6
Pros:

I wasn’t comfortable in the bed but my husband was. I was disappointed that the hair dryer didn’t work. Moldings were coming away from the wall. The elevator was rickety.

2025-08-10 via Nuitee
K
Kristen couple us
3
My last time. It is not the same place anymore.
Pros:

Location

Cons:

I have stayed here over the years, but this will be my last time. Lots of water damage in the hallways, hotel is rundown and not taken care of. Room was musty, and mildew smelling.

2025-08-02 via Nuitee
B
Barry
6
Shabby but quiet
Pros:

The staff was friendly. No problem, there. And compared to a newer hotel I stayed in a week earlier, this older property was blessedly quiet. I couldn't hear a thing once I was in my room. That was nice. But this property had definitely seen better days. The hallways, particularly on the second floor, were shabby -- peeling and in need of apparent repair. The carpet in the elevators was stained and worn. There was also trash in the shrubs that surrounded the parking lot. In my room's bathroom, the shower drain was super slow and the shower knob felt like it would fall off in my hand. Overall, the place just had the vibe of been worn out and in need of a good facelift. The impression was not good at all. I expected more from a Holiday Inn

2025-07-25 via Nuitee
C
Charles family_with_children
8
Pros:

Great time

2025-07-24 via Nuitee