Jazz Hotel Penang

Hotels
8.4 (3986 reviews)
1, Jalan Seri Tg Pinang, Seri Tanjung Pinang, Tanjung Tokong, , George Town , MY
+60 4-818 0393

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Spacious rooms with bathtubs
Helpful and caring staff (assisted during illness)
Convenient, accessible location
Good value for money
Nice swimming pool and relaxing atmosphere
Cons:
Breakfast: limited variety and some poor taste (nasi lemak, soggy rice)
Air-conditioning issues (not cold enough or malfunctioning)
Bathtub water pressure/temperature low; occasional missing bathbomb
No in-room dryer and limited TV streaming (no YouTube/Netflix)
Strong entrance fragrance and towel texture complaints
Parking can be inconvenient or limited

Categories

Cleanliness
8.8
Rooms are repeatedly described as clean and comfortable; minor issues noted (towel texture, strong entrance fragrance) but overall cleanliness is good.
Service
9.4
Staff praised multiple times for helpful, attentive service (including arranging doctor, food and transport during illness); generally warm and efficient.
Location
9
Location frequently mentioned as convenient and accessible to food and attractions; considered a strong point.
Room Quality
8
Rooms described as spacious and comfortable with bathtubs; some issues with air-conditioning, bathtub water pressure/temperature and occasional missing amenities (bathbomb).
Amenities
7.6
Good pool and bathtub offerings mentioned, but shortcomings include no in-room dryer, limited TV streaming (no YouTube/Netflix), variable aircon performance and missing advertised items.
Value for Money
9
Multiple guests highlight affordable, good-value experience (explicit 'MURAH, MEWAH DAN SELESA'); overall perceived as worth the price.
Food and Beverage
6.6
Mixed to negative feedback about breakfast variety and taste (limited choices, bland nasi lemak, watery rice); some guests enjoyed breakfast but notable criticism lowers this score.
Overall Experience
8.8
Overall stays are described as pleasant and enjoyable with strong service, comfortable rooms and good location; a few amenity and F&B issues temper a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Luxurious Amenities

The Jazz Hotel Penang offers a range of luxurious amenities including a fitness centre, indoor pool, and concierge services.

Modern Comforts

Each air-conditioned room is equipped with a flat-screen TV, minibar, and private bathroom with a bidet for the ultimate comfort of guests.

Convenient Location

Situated near Tanjung Tokong Beach and just a short distance from popular attractions like Straits Quay and Penang Botanic Gardens, Jazz Hotel Penang provides an ideal base for exploring the city.

Book your stay at Jazz Hotel Penang now to experience unparalleled luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 3986 reviews
Cleanliness: 8.8
Service: 9.4
Location: 9
Room Quality: 8
Amenities: 7.6
Value for Money: 9
Food and Beverage: 6.6
Overall Experience: 8.8
M
Mohsin • couple • my
10
The location very calm and clean surroundings.
2026-10-30 • via Nuitee
N
Nick • solo_traveller • my
8
2026-10-30 • via Nuitee
N
Nur • couple • my
10
2026-10-30 • via Nuitee
C
Carys • family_with_children • my
9
2026-10-30 • via Nuitee
N
NOOR FARAH AIN • couple • my
10
2026-10-28 • via Nuitee
M
Maizatul • couple • my
10
2026-10-28 • via Nuitee
N
NAOMI • couple • jp
7
料金もお手頃でよかった
Pros:

ロケーションとスタッフの対応、部屋の清潔さ

Cons:

エントランスの芳香剤のにおいが強すぎる、タオルの手触り、トイレットペーパーの交換、

2026-10-28 • via Nuitee
N
Nuttanutt • couple • th
7
Pros:

ไม่ได้ทาน

Cons:

ไม่มี

2026-10-27 • via Nuitee
M
Musliman • solo_traveller • my
10
Pros:

Big room clean and big baht tub best experience and stay

Cons:

Mine got no bathbomb

2026-10-25 • via Nuitee
C
Christopher • family_with_children • gb
8
2026-10-24 • via Nuitee
A
AL • family_with_children • my
10
Pros:

Everything was amazing, nice and lovely

Cons:

I wish they had YouTube/Netflix on the TV! I mean since it’s called Jazz Hotel, I thought I could’ve opened YouTube and had a little karaoke session or whatever in my room ahahaha. But it’s totally fine, it doesn’t really matter 😂🤣

2026-10-23 • via Nuitee
M
Muhd Fadzil • extended_group • my
10
Great stay
Pros:

Very clean, nice & spacious room

Cons:

NA

2026-10-22 • via Nuitee
M
Mee Kee • family_with_children • my
7
2026-10-22 • via Nuitee
A
ahmad ruzaini • couple • my
10
Great stay.. will repeat soon
Pros:

Great

Cons:

Nothing

2026-10-22 • via Nuitee
A
AHMAD HISSHAM • family_with_children • my
10
2026-10-22 • via Nuitee
B
Ben • family_with_children • my
9
2026-10-21 • via Nuitee
M
Mohamad • couple • my
5
Pros:

all good just aircond

Cons:

aircond just not cold enough already adjust to 10 celsius

2026-10-21 • via Nuitee
A
Aina • couple • my
10
2026-10-21 • via Nuitee
N
Nur Aliah • family_with_children • my
10
2026-10-20 • via Nuitee
N
Nur • couple • my
10
2026-10-20 • via Nuitee