Jazz Hotel Penang

Hotels
8.5 (3640 reviews)
Jalan Seri Tg Pinang , George Town , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
excellent service
friendly staff
spacious rooms
good atmosphere
Cons:
cleanliness issues
limited food variety
service delays

Categories

Cleanliness
8
Cleanliness was mentioned negatively such as dirty bathrobe and stains.
Service
9.5
Service was generally praised, particularly mentioning helpful staff.
Location
9
Location is convenient and accessible, with positive impressions of nearby attractions.
Room Quality
8.5
Rooms are spacious and comfortable, but some furniture is outdated.
Amenities
8
Basic amenities exist, but improvements requested for variety in food.
Value for Money
8.5
Value is decent, though food and service delays noted.
Food and Beverage
7.5
Food options were limited, and service was delayed on certain occasions.
Overall Experience
9
Overall stay was enjoyable with strengths in service and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:57

Property Description

Luxurious Amenities

The Jazz Hotel Penang offers a range of luxurious amenities including a fitness centre, indoor pool, and concierge services.

Modern Comforts

Each air-conditioned room is equipped with a flat-screen TV, minibar, and private bathroom with a bidet for the ultimate comfort of guests.

Convenient Location

Situated near Tanjung Tokong Beach and just a short distance from popular attractions like Straits Quay and Penang Botanic Gardens, Jazz Hotel Penang provides an ideal base for exploring the city.

Book your stay at Jazz Hotel Penang now to experience unparalleled luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for MYR 31.45 per person per night when using an existing bed.
    People 3 years old and over stay for MYR 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3640 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9
A
Az Zalzalah • family_with_children • my
9
5 star
Pros:

I like all the facilities in this hotel.

Cons:

Nothing

2026-03-07 • via Nuitee
V
Vijaiyananthaa • couple • my
7
Overall is satisfactory
Pros:

Clean and comfortable

Cons:

Staff needs to be more efficient as it is causing the customers more. The access card malfunctioned yet I had to go up and down 4 times just because the staff didn’t want to take the trouble.

2026-03-07 • via Nuitee
P
Patrick • solo_traveller • fr
8
2026-03-07 • via Nuitee
B
Bonhomme • couple • fr
10
Pros:

Il est vraiment bien et propre.
Peut-être qu’il est juste un peu en décalé de la ville mais parfait
Un petit centre commerciale juste devant

2026-03-05 • via Nuitee
S
SOO HON • family_with_children • my
6
Pros:

Nice facilities well designed building and room.

Cons:

Indifferent service

2026-03-05 • via Nuitee
S
Syazana • family_with_children • my
9
Good
Pros:

Room Clean

Cons:

I suggest air cond do cleaning & maintenance schedule

2026-03-05 • via Nuitee
N
Nor Nihayah • family_with_children • my
10
2026-03-05 • via Nuitee
K
keen choong • family_with_children • my
8
2026-03-05 • via Nuitee
R
razali • family_with_children • my
9
2026-03-04 • via Nuitee
M
Muhammad khairul naim • couple • my
8
2026-03-04 • via Nuitee
M
Michelle • couple • my
8
2026-03-04 • via Nuitee
N
Norazian • family_with_children • my
9
2026-03-04 • via Nuitee
H
haikal • couple • my
10
2026-03-03 • via Nuitee
S
sang chean • extended_group • my
8
Everything was good but only a slight problem with the toilet ventilation system which was very noisy
Pros:

Nice ambience and the staffs are really helpful

2026-03-03 • via Nuitee
U
UH TECK • couple • sg
9
Pros:

Nice location

Cons:

The room safe is not working.

2026-03-02 • via Nuitee
N
Neha Ram Kaur • couple • my
9
love it
Pros:

I love the view and the pool side it was very pretty and a great location towards the beach and the town

Cons:

nothing

2026-03-02 • via Nuitee
N
NURUL FARHANA • couple • my
7
Pros:

Bathtub the best.

Cons:

Pool dirty

2026-03-02 • via Nuitee
C
Chong • family_with_children • my
3
Pros:

clean

Cons:

dirty

2026-03-02 • via Nuitee
R
Raman • couple • my
7
overall is ok
Pros:

Staffs are friendly

Cons:

The rooms can be better
fix the smoke detectors

2026-03-01 • via Nuitee
Y
Yegavalli • family_with_children • my
8
Parking ticket have to verify every time . waste of time tq
Pros:

Food was good.not much tv channel need Astro for Tamil serial.

Cons:

Food Serve at the cafe slow.the parking is too high on level 6+7.should be on ground floor s

2026-03-01 • via Nuitee