Holiday Inn Virginia Beach - Norfolk by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (1070 reviews)
5655 Greenwich Road , Virginia Beach , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Fantastic service from Ben and Tomeka
Great location and food quality
Cons:
Cleanliness issues in the bathroom
Some service delays noted

Categories

Cleanliness
6.55
The bathroom shower was moldy and dirty, as mentioned in the reviews.
Service
8.55
Many positive comments about staff, especially Ben and Tomeka, indicating high service levels.
Location
8.05
Good location cited in multiple reviews, but not overwhelmingly positive.
Room Quality
8.05
Generally good quality rooms were highlighted, although one review noted issues.
Amenities
7.55
General positive remarks about facilities but no specific mentions of amenities.
Value for Money
8.05
The overall stay was seen as valuable but with some complaints.
Food and Beverage
8.05
Positive reviews on food quality and service, especially at the bar.
Overall Experience
7.55
Overall experience was good but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:20

Property Description

Stylish Restaurant, Lounge, and Bar
This Holiday Inn hotel boasts a stylish restaurant, lounge, and bar, offering guests a delightful dining and relaxation experience during their stay.

Modern Amenities and Facilities
Guest rooms at Holiday Inn Virginia Beach - Norfolk are designed with a contemporary style and equipped with modern amenities such as free WiFi, 37’’ flat-screen TVs, and Keurig coffee-makers, ensuring a comfortable and convenient stay for all visitors.

Fitness Center and Outdoor Pool
Stay active during your visit by utilizing the hotel's fitness center with treadmills, stationary bicycles, and free weights. After a workout, unwind by taking a refreshing swim in the seasonal outdoor pool, perfect for relaxation and rejuvenation.

Plan your stay at Holiday Inn Virginia Beach - Norfolk to enjoy these fantastic amenities and more for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Breakfast included rate is only for 2 guests, additional guests will have applicable charges for breakfast.

Please note, guests must be at least 21 years of age in order to check in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1070 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 7.55
S
Sisasenkosi solo_traveller us
7
Stay was good.
Pros:

Clean

2026-07-04 via Nuitee
L
Lenay family_with_children us
10
Overall a great stay however guests should not be allowed to congregate/be loud in the main lobby because the rooms
Pros:

The front desk staff were outstanding. Professionalism at its best!

Cons:

There was a group of football children visiting, and were allowed to be running around in the main lobby which is connected to the rooms upstairs which were VERY loud at 9:45-10:15 PM.

2026-07-03 via Nuitee
T
tucker solo_traveller us
9
2026-07-03 via Nuitee
A
Adaire couple us
10
2026-07-02 via Nuitee
V
Vereault solo_traveller us
10
2026-07-01 via Nuitee
E
Edgar couple us
8
2026-06-29 via Nuitee
N
Ninotshka family_with_children us
9
2026-06-27 via Nuitee
T
TKeyah couple us
7
2026-06-26 via Nuitee
C
cliffmO6143TJ Friends getaway
10
Virginia Beach.
Pros:

Friendly,gorgeous, a plus for Holiday Inn Virginia Beach.

2026-06-24 via Tripadvisor
P
P2435LMtjs Business
10
Richirich
Pros:

I had a very nice experience good food and Tameka was awesome she has very great service I’ll be sure to come back as long as I’m here she is the absolute best

2026-06-24 via Tripadvisor
N
Nomad778741 Family
10
Friendly and prompt service. Love the atmosphere of the bar.
Pros:

Great customer service at the bar.

2026-06-24 via Tripadvisor
S
shawnjD7049QH Business
10
Ms. Tomeka
Pros:

I have to say every time I’m here Ms. Tomeka always make sure I’m have great experience always with a smile on her face. Always hot food and great service!!!

2026-06-24 via Tripadvisor
I
Ivan family_with_children us
10
2026-06-24 via Nuitee
M
Mobile13653363363 Business
10
ULOOKN
Pros:

Angelica and Amber provided excellent customer service. Check-in was quick and efficient, and they both made sure I had everything I needed throughout my stay.

Their professionalism, friendliness, and attention to detail deserve recognition, as they exemplify outstanding customer service.

2026-06-22 via Tripadvisor
D
Dias family_with_children us
9
Really enjoyed our stay at this hotel. The room was clean, spacious, and very comfortable
Pros:

The staff was very welcoming and helpful. One thing we especially appreciated was that they were able to find us a cup of hot water in the middle of the night.

Overall, a very pleasant stay, and we would definitely consider staying here again.

Cons:

The only negative aspect was the cost, but that seems to be the case for most hotels in the area during the summer season.

2026-06-22 via Nuitee
F
F9468EMlukec Friends getaway
10
Tomika is the best
Pros:

Tomika was fantastic, best bartender I’ve had in all my years of boozing.

2026-06-21 via Tripadvisor
C
chrisrE9265QR Business
10
Great service as I walked in and great help from Amber at the front desk!
Pros:

Amber was great! I was able to check in earlier than anticipated and she really helped me out!

2026-06-21 via Tripadvisor
Z
zions991 Family
10
Great Experience
Pros:

I have no complaints, from when we checked in Amber at the front desk was great and the room was great and the hotel was in a helpful location really close to everywhere we needed to be.

2026-06-21 via Tripadvisor
S
S6202IKtonyd Solo travel Queensbury, New York
10
A great place!
Pros:

Ivanna when above and beyond to make sure everything went perfect on my stay. I highly recommend this hotel.

2026-06-21 via Tripadvisor
N
nathanbJ315FC Couples
10
Extra ordinary
Pros:

Very nice and clean ampspace will return when possible with family and friends and recommend to others.

2026-06-20 via Tripadvisor