Holiday Inn Virginia Beach - Norfolk by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (891 reviews)
5655 Greenwich Road , Virginia Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Fantastic service from Ben and Tomeka
Great location and food quality
Cons:
Cleanliness issues in the bathroom
Some service delays noted

Categories

Cleanliness
6.55
The bathroom shower was moldy and dirty, as mentioned in the reviews.
Service
8.55
Many positive comments about staff, especially Ben and Tomeka, indicating high service levels.
Location
8.05
Good location cited in multiple reviews, but not overwhelmingly positive.
Room Quality
8.05
Generally good quality rooms were highlighted, although one review noted issues.
Amenities
7.55
General positive remarks about facilities but no specific mentions of amenities.
Value for Money
8.05
The overall stay was seen as valuable but with some complaints.
Food and Beverage
8.05
Positive reviews on food quality and service, especially at the bar.
Overall Experience
7.55
Overall experience was good but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:20

Property Description

Stylish Restaurant, Lounge, and Bar
This Holiday Inn hotel boasts a stylish restaurant, lounge, and bar, offering guests a delightful dining and relaxation experience during their stay.

Modern Amenities and Facilities
Guest rooms at Holiday Inn Virginia Beach - Norfolk are designed with a contemporary style and equipped with modern amenities such as free WiFi, 37’’ flat-screen TVs, and Keurig coffee-makers, ensuring a comfortable and convenient stay for all visitors.

Fitness Center and Outdoor Pool
Stay active during your visit by utilizing the hotel's fitness center with treadmills, stationary bicycles, and free weights. After a workout, unwind by taking a refreshing swim in the seasonal outdoor pool, perfect for relaxation and rejuvenation.

Plan your stay at Holiday Inn Virginia Beach - Norfolk to enjoy these fantastic amenities and more for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Breakfast included rate is only for 2 guests, additional guests will have applicable charges for breakfast.

Please note, guests must be at least 21 years of age in order to check in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 891 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 7.55
V
V765IThopeh Business
10
Tomeka is just a treasure!
Pros:

The accommodations were excellent—comfortable, clean, and exactly what I needed. Most importantly, I can’t praise Tomeka enough. I had a late lunch at the bar and she makes an awesome Washington Apple! Add a shot of peach schnapps and it’s golden.

Tomeka was friendly, engaging, and attentive the entire time. She has that rare ability to make guests feel genuinely welcome the moment they sit down. Her service was quick, professional, and she clearly takes pride in what she does. Conversations with her were easy and enjoyable, and she made the whole experience feel relaxed and personal rather than just transactional.

If you stop by, I highly recommend sitting at the bar and letting Tomeka take care of you—you’ll be in great hands!

2026-03-07 via Tripadvisor
S
stephenwU8467KM Friends getaway
10
Great Weekend Getaway
Pros:

Went for a weekend with friends. Great service. Rooms were clean and spacious. Bartender, Tomeka, was super friendly and made a great old fashioned!

2026-03-07 via Tripadvisor
M
maddyb863 Friends getaway
10
The Amazing Heather
Pros:

Heather was absolutely amazing, her speed, hospitality, and energy were overall perfection. And that makeup girlfriendddddd, yes maam!

2026-03-06 via Tripadvisor
L
larrydK9746XB Family
10
Anitra and Nicole are the best.
Pros:

Really enjoyed this hotel. Anitra and Nicole were very helpful and hospitable. Definitely recommend.

2026-03-06 via Tripadvisor
J
joshuamJ4784CF Solo travel
10
Great all around service
Pros:

My experience was very good Ms. Nicole and Ms. Anitra was very helpful and respectful with helping me receive my new keys. Their customer service was also excellent I love having them at the front desk because they are always so helpful all around.

2026-03-05 via Tripadvisor
M
marcusjG2186XG Solo travel
10
My visit a recap
Pros:

Hanging at the bar. Cool atmosphere Tomeka!!!!!!! was delightful a joy to chat with and superb customer service.

2026-03-04 via Tripadvisor
R
robertpJ8884OI Family
10
Front desk
Pros:

Very helpful and courteous made it easy for us to get our room and offered to help us in any way that she could Angelica was very pleasant to talk to

2026-03-04 via Tripadvisor
B
brendeno215 Business Cincinnati, Ohio
10
Tomeka was very kind and fun. Had a great suggestion on the salad dressing and it worked out great!
Pros:

Food was good! Beer was great on tap.

2026-03-02 via Tripadvisor
D
delmarj2026 Family
10
Early check in
Pros:

Amazing. Very accommodating

2026-03-02 via Tripadvisor
R
r0nchelleb Friends getaway
10
Amazing!
Pros:

I absolutely love my experience with Anitra she was kind, sweet, loving,and very humble alongside Mrs. Nicole who was sweet and very helpful!

2026-03-02 via Tripadvisor
P
parrishd2026 Business
10
Great service
Pros:

Tameka gave amazing services!! Very friendly and great energy!

2026-03-01 via Tripadvisor
M
mikewY3072IK Business
10
Holiday Inn bar top notch.
Pros:

Tomeka was absolutely amazing! Attentive, knowledgeable, and made our evening special. Highly recommended!"

2026-03-01 via Tripadvisor
H
H8604DEbrentw Business Augusta, Georgia
8
Overall above average stay.
Pros:

The room and overall facility met my expectations. The food at the banquet I attended was good and customer service throughout the facility was great. I only had one problem and Anitra at the front desk help to resolve my issue. I would stay here again if in the area.

2026-03-01 via Tripadvisor
T
Taggart family_with_children us
9
2026-03-01 via Nuitee
2
20kristenz Solo travel
10
Kristen
Pros:

Was here on Monday and Tomeka was fabulous. 10/10. Great drinks, great conversation and just all around great experience. Give her a raise!

2026-02-27 via Tripadvisor
D
D2247QFscottm Couples
10
Had a blast at the bar
Pros:

Great experience at the bar with Tomeka

2026-02-27 via Tripadvisor
1
125maddier Business
6
Great staff: Angelica
Pros:

The holiday staff are great! I am not sure if my last review went through… but if it didn’t that’s okay. I’d like to say everyone here has helped me out in so many ways. Angelica, the front desk clerk, helped me set up my account to receive points and has always greeted me with kindness when I asked her questions! Everyone should have an Angelica on staff! It’s in her name, she is an angel!

2026-02-27 via Tripadvisor
K
Kali solo_traveller us
10
Pros:

The staff were very accommodating and helpful

Cons:

I had to switch rooms due to a leak

2026-02-26 via Nuitee
T
trippyq2026 Business
10
Comfortable
Pros:

Amazing hotel the setting is beautiful

2026-02-24 via Tripadvisor
T
T1929MMjamest Couples
10
I live this bar
Pros:

Tomeka was an amazing bartender, had a great time while I unwind from a frustrating day of work. Was there to let me just complain and listen to me rant. Sometimes that's all a person needs is someone to listen. Thanks, Tomeka

2026-02-23 via Tripadvisor