Holiday Inn Virginia Beach - Norfolk by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (891 reviews)
5655 Greenwich Road , Virginia Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Fantastic service from Ben and Tomeka
Great location and food quality
Cons:
Cleanliness issues in the bathroom
Some service delays noted

Categories

Cleanliness
6.55
The bathroom shower was moldy and dirty, as mentioned in the reviews.
Service
8.55
Many positive comments about staff, especially Ben and Tomeka, indicating high service levels.
Location
8.05
Good location cited in multiple reviews, but not overwhelmingly positive.
Room Quality
8.05
Generally good quality rooms were highlighted, although one review noted issues.
Amenities
7.55
General positive remarks about facilities but no specific mentions of amenities.
Value for Money
8.05
The overall stay was seen as valuable but with some complaints.
Food and Beverage
8.05
Positive reviews on food quality and service, especially at the bar.
Overall Experience
7.55
Overall experience was good but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:20

Property Description

Stylish Restaurant, Lounge, and Bar
This Holiday Inn hotel boasts a stylish restaurant, lounge, and bar, offering guests a delightful dining and relaxation experience during their stay.

Modern Amenities and Facilities
Guest rooms at Holiday Inn Virginia Beach - Norfolk are designed with a contemporary style and equipped with modern amenities such as free WiFi, 37’’ flat-screen TVs, and Keurig coffee-makers, ensuring a comfortable and convenient stay for all visitors.

Fitness Center and Outdoor Pool
Stay active during your visit by utilizing the hotel's fitness center with treadmills, stationary bicycles, and free weights. After a workout, unwind by taking a refreshing swim in the seasonal outdoor pool, perfect for relaxation and rejuvenation.

Plan your stay at Holiday Inn Virginia Beach - Norfolk to enjoy these fantastic amenities and more for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Breakfast included rate is only for 2 guests, additional guests will have applicable charges for breakfast.

Please note, guests must be at least 21 years of age in order to check in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 891 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 7.55
B
BillyC964 Business Munster, Indiana
10
Excellent
Pros:

Heather, and Chef Sharon do an excellent job. I really enjoyed the service and the food

2026-02-12 via Tripadvisor
D
drewhX3727MF Business
10
Great Service
Pros:

Great service very friendly. Food was great. Enjoyed my experience at the bat and especially from Tomeca. Would highly recommend the bar.

2026-02-08 via Tripadvisor
9
959ronniew Business Columbia, South Carolina
10
Best
Pros:

Enjoyable experience with the group the at the front desk and the bartender she very interesting to have a conversation with

2026-02-08 via Tripadvisor
O
oscarsZ9599GT Business
10
Amazing
Pros:

Very welcoming and its atmosphere is very soothing, they also have great food. I love the breakfast there also its good.

2026-02-06 via Tripadvisor
T
timfM388FG Business
10
Wonderful
Pros:

I loved the room and great service. Anitra the receptionist is an outstanding person.

2026-02-06 via Tripadvisor
J
justinmK5735EB Solo travel
10
Great stay
Pros:

I had a wonderful stay, and a big part of that was thanks to Anitra. She was incredibly friendly, professional, and always willing to help with a smile. From the moment I arrived, she made me feel welcome and taken care of. Her attention to detail and genuine kindness really stood out and made my stay even more enjoyable. My room key didn’t work two times in a row and I had a real bad day, but Anitra’s enthusiasm and professionalism helped me stay calm and I am thankful. This is exactly the kind of service that makes guests want to come back. Thank you!

2026-02-06 via Tripadvisor
B
B1598BHaustinm Business
10
Customer service
Pros:

I really enjoyed my time during my stay n whenever there was a problem ms.Anitra would provide a 10/10 service and highly recommend her

2026-02-05 via Tripadvisor
G
geraldlS4500YY Couples
10
Creativity at its finest!
Pros:

Very special moment in time for me and my spouse! We come every week for roughly 2-5 days( depending on mood). Exclusive events in the area , rooms nice and spacious w/great view!

2026-02-03 via Tripadvisor
J
jaic599 Solo travel
10
Awesome service Anitra and Nicole.
Pros:

I had a great time and had two employees I must give a special thanks to Anitra and Nicole for above and beyond service. I really liked the whole experience.

2026-02-03 via Tripadvisor
F
F609DLjayc Business
10
Nice Hotel
Pros:

Nice Hotel and great service at the bar with Tomeka, she was very attentive and nice to talk to. Hot water in the shower was good as well.

2026-02-01 via Tripadvisor
R
raekwonw2026 Business
8
Laid back
Pros:

Taylor and Hannah were very helpful and polite! Room service was decent and helpful. The bar tenders were nice and welcoming.

2026-01-29 via Tripadvisor
J
jacobyr2026 Business
10
Amazing!!!
Pros:

Anitra is so sweet and kind, she always puts a smile on my face, makes me feel at home always willing to help, she deserves a raise

2026-01-28 via Tripadvisor
T
terrionc2026 Friends getaway
10
My visit at the hotel
Pros:

My trip to holiday in today I had help from Tomeka and Keon have very good customer service skills and on any day I will love to experience that experience again

2026-01-24 via Tripadvisor
3
397deshawns Family
10
My time at holiday Inn was amazing
Pros:

The experience was so wonderful Tomeka and Keyon was very polite and friendly the service was amazing and food and the drinks was outstanding i will definitely be back

2026-01-24 via Tripadvisor
8
891sherrief Family
10
Great hotel
Pros:

Ivanna checked us , She was so pleasant , Very kind . The room was nice and clean .
Really enjoyed our stay

2026-01-24 via Tripadvisor
Z
Z946DRsamanthaf Business
10
Extended Stay
Pros:

Been here for 5 months with no complaints. Taylor at the front desk is my favorite! She is always super helpful and friendly.

2026-01-24 via Tripadvisor
8
836farahj Business
10
Welcoming me back.
Pros:

I had just arrived at Holiday Inn and met Angelica who went above and beyond to accommodate my stay. I can’t thank her enough for her hospitality, kindness, and welcoming me back. She was outstanding, attention to detail, and exceeded all my expectations.

2026-01-22 via Tripadvisor
C
chrisdT1820SH Business
10
Wonderful
Pros:

Angelica was awesome very nice and professional every employee should be just like her please give her phrase for a job well done

2026-01-21 via Tripadvisor
P
P5407OYfrankr Business
10
Fantastic
Pros:

The only reason I come here is because Angelica is amazing the service is impeccable and the hotel cleanliness is 10 out of 10

2026-01-20 via Tripadvisor
J
jannab731 Solo travel
10
I felt so spoiled!
Pros:

My experience was absolutely delightful. The staff was very supportive answering all my pre-visit questions and I had plenty, especially Mina who made sure I got an accessible room and a upgrade, too. I felt so spoiled! I'm sure that all other hotel stays will pale in comparison to my stay last weekend. Thank you again Miss Mina for being so helpful and supportive.

2026-01-19 via Tripadvisor