Four Points by Sheraton Kansas City Airport

Hotels
•
Four Points by Sheraton
8.2 (883 reviews)
11832 Northwest Plaza Circle , Kansas City , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Convenient location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.59
Some comments about cleanliness being below expectations, including hair in the bathroom and nail clippings.
Service
9.06
Staff was described as friendly and helpful, contributing positively to the experience.
Location
8.6
Convenient location close to the airport, particularly appreciated by guests.
Room Quality
8.05
Rooms were mainly described as comfortable with a few comments on minor issues with lighting.
Amenities
7.58
Mentioned lack of microwave and fridge, but some positive comments about large bottles of toiletries.
Value for Money
8.04
Affordable options were highlighted, especially considering comfort.
Food and Beverage
8.09
Food in the restaurant received positive feedback, but also noted absence of breakfast.
Overall Experience
8.56
General sentiment leaned towards positive experiences with staff and overall comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:21

Property Description

Convenient Location near Kansas City Airport
Situated next to Kansas City International Airport, Four Points by Sheraton Kansas City Airport offers complimentary 24-hour airport shuttles and shuttles within a 5-mile radius.

Comfortable and Modern Rooms
The hotel features spacious and contemporary rooms with free Wi-Fi, tea/coffee-making facilities, a safe, and a work desk, ensuring a comfortable stay for guests.

On-Site Dining and Recreation
Guests can enjoy American cuisine at the Boulevard Grill for breakfast, lunch, and dinner. The hotel also boasts an outdoor pool and a well-equipped gym for relaxation and fitness.

Experience convenience, comfort, and great amenities at Four Points by Sheraton Kansas City Airport. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Guest Reviews

8.2
Based on 883 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
R
RoxAnne • family_with_children • us
5
2026-10-24 • via Nuitee
K
Kathy • solo_traveller • us
8
2026-10-22 • via Nuitee
M
Michele • couple • us
10
2026-10-20 • via Nuitee
R
Robert • solo_traveller • be
9
Perfectly fine
Pros:

The lady handling the breakfast was extremely nice!

Cons:

Property under some repair

2026-10-18 • via Nuitee
M
Mcneilus • extended_group • us
2
The staff was nice, no problem with them. Having to move to different broken rooms was very frustra
Cons:

The hotel was under construction witch i didnt know about when I booked the room. They could find my reservation at first finally got it figured out. Gave me a room and The toilet wouldn't flush, so they were going to have someone fix it, a hour later I asked if I could go to the room and they moved me to a different room on 4th floor. I carried all my things up there and the key disnt work and the door wouldn't close or lock. Went back down and the said my original room toilet was fixed so I was moved back to that room. The toilet flushed one time and then never worked again. I have to have instacart bring me a plunger and had to plunge it after every flush. The shower water barley came out , it was blazing hot no matter where the handle was pointing. and the tub didnt drain either.

2026-10-18 • via Nuitee
D
Dawn • family_with_children • us
8
2026-10-17 • via Nuitee
M
Michele • couple • us
9
2026-10-13 • via Nuitee
J
James • solo_traveller • us
9
2026-10-08 • via Nuitee
L
Laura • solo_traveller • us
4
The hotel is currently undergoing construction. While the rooms are comfortable and the staff was very friendly, mine wa
Pros:

The bed was very comfortable. The hotel provides free airport shuttle 24/7.

Cons:

The room was infested with ants.

2026-10-07 • via Nuitee
G
Green • solo_traveller • us
8
2026-09-13 • via Nuitee
J
Jennifer • couple • us
8
2026-09-04 • via Nuitee
P
Pamela • solo_traveller • de
8
2026-09-03 • via Nuitee
P
Pamela • solo_traveller • de
8
2026-09-03 • via Nuitee
R
Rudiel • couple • us
8
Not bad for the price, they were remodeling but the rooms where clean and comfortable
2026-08-29 • via Nuitee
C
Crystal • solo_traveller • us
7
Met my expectations
2026-08-24 • via Nuitee
C
Colleen • couple • us
9
It was a great stay when our flight to New York was cancelled. The restaurant was great too.
Pros:

It was clean, comfortable and close to the airport.

Cons:

Everything was good.

2026-08-24 • via Nuitee
M
Mario • couple • pe
8
2026-08-17 • via Nuitee
K
karenfC3683EM • Couples
10
Stay here
Pros:

Very nice clean, comfortable hotel. The pictures of Kansas City are so cool to look at! Everyone was super helpful . Will definitely stay here again!

2026-08-16 • via Tripadvisor
P
Philip • solo_traveller • nl
8
Pros:

The hotel seems to be one of the better airport hotels. The staff is super-friendly, and there is a free shuttle. The pool looked decent, even though I wasn't able to use it. The fixtures in the room were solid and ceramic. There is a great BBQ restaurant nearby.

Cons:

The hotel is in a sort of weird neighborhood consisting almost only of airport hotels. There is a feeling like everything is under renovation and slightly provisional.

2026-08-14 • via Nuitee
J
Juan Rosendo • solo_traveller • us
10
Cons:

La entrada a la piscina debería ser otra para adultos las escaleras esas no ayudan pero si está muy limpia

2026-08-10 • via Nuitee