Wingate by Wyndham Kansas City

Our bathroom had mold inside the bathroom sink. The molding along the bottom when you walk in was all coming off.. the ceiling tiles in the bathroom were missing.. the vent in the bathroom were filthy .. and more! I have pictures! Our first room we moved from because the outlet in the bathroom didn’t work so they moved us to a smaller room in a corner and we ended with this room!

I liked the pool table that the location was by a gas station and a few restaurants.

Very nice looking place with a close distance to World's of Fun. The breakfast was not bad for a hotel breakfast.

Location

Todo

The location and price. We got extra towels when we asked for them.

Pool

Well I didn’t read reviews before hand. I don’t think it’s as bad as some saying to STAY AWAY. It’s a 2-3 star hotel and that’s what it is. We were in town for a World Cup game. It was priced high but that’s what happens with big events. It is conveniently located and we got to the Power and Light area of KC quickly. We chose this hotel vs another because the pool looked fun. Well the pool had a “closed by Missouri Dept of Public health” sign on it. There is quite a few areas under construction. The game room was filled with construction equipment. But we were not using that anyways. Just a foot note.
We were on first floor parking lot side. Which is very close to the room so curtains pulled the whole time. But I can’t comment on the elevator because we never used it. The room itself was clean. The toilet required 2 flushes with each use. Not very powerful. Shower had good pressure and hot water. Soap/shampoo/conditioner provided smelled great! The room was humid and the air was ok but didn’t work great. It wasn’t hot in the room per se but we couldn’t make it colder either. Beds were comfortable and we slept well the 2 nights we stayed. Room had a good size mini fridge too. We did discover behind our dresser there was a (empty?) box of condoms and two (empty?) 5 hour Engert drinks. Ay e not as cleanly as my initial impression. Luckily we noticed that on way out when I was looking for misplaced item. We felt safe and secure. Front desk staff was kind. There is a pantry there of sorts which was great because I was in desperate need to Tylenol. Overall just a mid hotel, but I wasn’t expecting the Ritz.

Left after about an hour as we kept finding issues with cleanliness after check in. Was told needed to inform them within 20 minutes. Told them of multiple issues we kept finding. Asked questions and was told now you’re just stacking issues. Was charged $54 dollars because we didn’t meet the cancellation agreement as expected. Tried to call management multiple times to address the unmet expectation of clean room. Hung up on multiple times, finally told to call at a specific time and did and to no surprise no answer. Long story short pick anywhere else.

Very poor experience, from rooms to breakfast it was a big disappointment overall, let alone for $500/night. Lack of cleanliness and maintenance are obvious, not having A/C that properly works in the summer was terrible.