AC Hotel by Marriott Atlanta Midtown

Hotels
AC Hotels by Marriott
8.9 (386 reviews)
53 14th Street NE , Atlanta , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Customer service issues
Overpricing
Noisy air conditioning

Categories

Cleanliness
9.05
Several reviews mention some cleanliness concerns, though the rooms were described as clean.
Service
8.02
Numerous complaints were made regarding customer service, notably about being overcharged and denied entry.
Location
10
The location was frequently praised as convenient and well-situated.
Room Quality
9.01
Rooms were generally comfortable, though there were mentions of noisy air conditioning.
Amenities
9.04
Amenities were positively noted, although some felt they were lacking.
Value for Money
8.5
Some guests felt the overpricing, particularly for parking, detracted from overall value.
Food and Beverage
8.05
Breakfast quality was specifically critiqued, marked as poor with limited options.
Overall Experience
9.55
Despite some negative issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:10

Property Description

Luxurious Accommodation

AC Hotel by Marriott Atlanta Midtown offers a sophisticated stay in the heart of Atlanta. With stylish rooms featuring modern amenities like flat-screen TVs and free WiFi, guests can relax in comfort. The private bathrooms are stocked with complimentary toiletries for a touch of luxury.

Top-Notch Facilities

Guests can take advantage of the outdoor swimming pool, fitness centre, and sun terrace for ultimate relaxation. The on-site restaurant and bar provide delicious dining options, while the snack bar is perfect for quick bites. The business area caters to corporate travelers, making it a versatile choice for all guests.

Convenient Location

Situated near popular attractions like High Museum of Art and Piedmont Park, AC Hotel by Marriott Atlanta Midtown offers easy access to the best of the city. Whether guests are here for business or leisure, the hotel's prime location ensures a memorable stay.

Ready to experience luxury and convenience in Atlanta? Book your stay at AC Hotel by Marriott Atlanta Midtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 386 reviews
Cleanliness: 9.05
Service: 8.02
Location: 10
Room Quality: 9.01
Amenities: 9.04
Value for Money: 8.5
Food and Beverage: 8.05
Overall Experience: 9.55
L
Latasha couple us
10
It was a one night stay but it was nice, I overly enjoyed my stay, I would highly recommend!
Pros:

The location, the price, the hotel is really nice!

Cons:

N/A

2026-08-26 via Nuitee
Z
Zakiya couple us
3
One of the worst experiences I’ve had at a hotel.
Pros:

Just that they had a pool and rooftop bar that’s it.

Cons:

I literally showed the front desk bugs that were in the room. I was not comfortable at all the people that cleaned did not do a good job at all not even in the bathroom or floor. She just moved me to another room not even a better looking room. Same everything. She offered us breakfast but we did not want it because we had breakfast spots already planned to go to. She was very rude and seemed like she did not want to be there at all.

2026-08-24 via Nuitee
R
Rachel couple nl
8
Pros:

6th Floor outdoor pool terrace and bar were good. Front desk and bar staff were great. Spacious room, good front view of city. Guest laudry/washing machine really handy. Whole food store end of block. Aircon control good.

Cons:

For 8 nights expected room to be cleaned, counter tops and floors in bathroom and bedroom, but this seemed to be skimmed by. Price of wine at the pool bar was ridiculous!

2026-08-23 via Nuitee
C
Curtis solo_traveller us
10
Just know I will definitely be back.
Pros:

Good location everything walking distance and very convenient. Literally a 3 minute walk from the hotel anything you can think of is right in the area walking distance.

Cons:

Don’t have anything bad to say I just know I really enjoyed my stay.

2026-08-23 via Nuitee
S
Sandy solo_traveller us
7
The staff there is so fun and kind. I had a great stay overall. Thank you.
Pros:

All the things that were rated on the previous page.

Cons:

At check in at 8:30 pm, we waited in line for 42 minutes. There was only one person. Finally a second came to help.
We made it to breakfast 10 min before it closed. No eggs, fruit a little depleted. And the staff was taking everything away , even the coffee. The room charge wasn’t working on two occasions. Once at rooftop bar and at breakfast. We had to run back and get a credit card.

2026-08-20 via Nuitee
R
Rebecca family_with_children us
10
Amazing
Pros:

Staff De Angelo and Alexis went above and beyond to make sure we were comfortable. When we requested feather pillows, these were provided with no hesitation. They are a big reason I will always stay here when I visit my son in college.

Cons:

N/a

2026-08-18 via Nuitee
M
Malcolm couple us
9
Near perfect
Pros:

The staff at the front counter was extremely friendly, patient and professional

Cons:

N/A

2026-08-17 via Nuitee
F
Fleming family_with_children us
6
Pros:

The hotel never transferred my deposit back to my account

Cons:

I would like my $400 back from the deposit

2026-08-16 via Nuitee
M
Mcomber couple us
10
It was comfortable and clean and easy to get around!
Pros:

The location and cleanliness. The food manager was exceptional! The front desk was slow and someone wasn’t always there.

Cons:

There was not a bell to notify the front desk we were there. It seemed vacant at times

2026-08-15 via Nuitee
A
Ashley family_with_children us
10
Great
Pros:

Love the view of the city

Cons:

Nothing

2026-08-09 via Nuitee
T
terry solo_traveller us
1
2026-08-03 via Nuitee
M
malachi couple us
9
2026-08-03 via Nuitee
N
Nakeisha couple us
10
I Loved it
Pros:

It was so comfortable and clean

Cons:

No room service

2026-08-03 via Nuitee
B
Bmbroady Friends getaway Locust Grove, Georgia
10
Wonderful Customer Service and Support
Pros:

I had a really great experience at this hotel. It was nice and the customer service was excellent. The person at the front named Larry was an excellent help and really professional. He assisted me with locating my food that was ordered through DoorDash to the wrong hotel next door. I will definitely be booking my stays here in the future when I visit the area.

2026-08-01 via Tripadvisor
M
Maps759604 Business Littleton, Colorado
8
Great stay - Deangelo is great!
Pros:

The beds are comfy, but the toilets are that square shape that are uncomfortable, and the water pressure was very low. The service was impeccable. Especially Deangelo who actually got me a cup of milk for a late night cake order when the market was sold out. Will definitely be back, the 2 callouts are minimal.

2026-07-31 via Tripadvisor
B
bobjL160GQ Family
10
Excellent Service
Pros:

It’s easy to tell when someone actually cares about guest experience versus just going through the motions, and D’Angelo clearly falls into the former category. He turned what could have been a routine hotel stay into a genuinely pleasant one.

AC Hotel Midtown Atlanta is lucky to have him — hope management sees this and gives him the recognition he deserves. Will definitely be back, in large part because of the service D’Angelo provided.

Bob James

2026-07-30 via Tripadvisor
V
vatche617 Business Portland, Oregon
10
Welcome home!
Pros:

Great hotel! Dede was super helpful at check in - helped me get a great room as well as provided great information about the property.

2026-07-29 via Tripadvisor
G
gracetX1340VN Family
10
Deedee was amazing
Pros:

Deedee was so helpful during check in and made sure I felt welcomed

2026-07-29 via Tripadvisor
J
Journey224957 Solo travel New York City, New York
10
Amazing staff great hotel
Pros:

Help me the experience was amazing
The staff members, D’Angelo and Alexis were just fantastic and made my stay perfect

2026-07-25 via Tripadvisor
2
223devanf Family
10
Great experience
Pros:

Great experience been a couple of times over the month and Deangelo greeted us and remembered who we were. Answered all of our questions we had and we definitely will be back

2026-07-25 via Tripadvisor