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Convenient Location
Situated just off Interstate 680, Sheraton Omaha is a short drive from popular attractions like Omaha’s Henry Doorly Zoo and The Knolls Golf Course.
Modern Amenities
Enjoy a comfortable stay with free Wi-Fi, flat-screen TVs, and iPod docking stations in every room. Take advantage of the 24-hour business center and unwind in the indoor pool.
Nearby Attractions
Explore Omaha's top destinations with ease - the hotel is a quick drive to Omaha Children’s Museum and a short distance from Strategic Air and Space Museum.
Experience comfort and convenience at Sheraton Omaha. Book now for an unforgettable stay!
Please note that the minimum age check-in age at this property is 21 years of age.
Please note that 1 dog less than 40 lbs. is allowed in rooms at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
I didn’t eat breakfast, they serve it to early
No breakfast you have to be up and eating before 9 am
Not much
The pool closed no hot water
Close to town Intersections
First the attendant said all my credit cards do not work saying he had a problem with the machine. I had to pay cash but later charged anyway.
normal hotel stay
It was a good location, only positive thing about it
There was NO hot water, or even warm water and no one seems to have a solution or discount to rectify the problem. We had 7 people in our groups between 2 rooms and couldn’t properly shower. I paid for a hotel, not a cabin! The whole place is humid inside. We had to switch rooms because the first room smelled like cigarettes. Breakfast is unimpressive.
This hotel was close the mall and other attractions.
Also, the manager made an attempt to correct some of the problems.
The worst thing was no running water in the hotel. The next was the filthy, smelly floors. The other bad thing was that I was initially put in very dirty room with no hot water. Finally, the front desk staff was rude and unprofessional. Also, I didn't receive the refund amount that I was promised.
Affordable.
They served same food everyday. No variation. Please improve.
Pool
No hot water & dirty sheets
Absolutely Nothing
We had no hot water and we would call and they said 20 more minutes, 40 minutes pass no hot water still. We call again and they say give us 30 more minutes. This just kept going on and on, to the point where the front desk hung up on us over the phone. We would go talk in person too and then the manager finally told us we can get a room in 20 minutes that had hot water. An hour goes by and we called the front desk and they said we could wait another 30 minutes. Well we never got hot water. Before even arriving to the hotel we were never told before hand that there was no hot water. Hotel was very dirty and smelt like straight weed. Breakfast was horrible, very small area to get food, basically stepping on other people’s feet just to grab a plate. Will never again book here. It was horrible and we have 4 kids under the age of 6 and they even knew it was bad!
No hot water, dirty, broken AC unit, stains on sheets and shower curtain. Very outdated.
Nice room. Decent breakfast
Room wasn't ready at checkin. 5pm not 3. Indoor pool didn't open til 9am. Normally not a problem but their workout room is next to the pool. I wanted to use workout room early morning. No access because pool was closed
Cleanliness
Checking in was held up due to their system not processing $50 deposit correctly
Decent location
Room was not clean. Used Qtips under sink. Fitness center was terrible. Missing dumbbells broken cable machine broken treadmills. Breakfast was a joke! Lobby smelled like mildew.
All the tables were dirty and the breakfast area was FILTHY as well as out of most of the food items were gone with 45 minutes still left in the breakfast time window!
The mgmt is horrible and rude and liars!!!! Especially AJ who said he was the mgr of which I’m not even sure if that’s true! I didn’t take my phone with me to breakfast so I don’t have any pictures of the breakfast situation.
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