Wyndham Omaha Hotel - West Dodge

Hotels
Wyndham Hotels & Resorts
8 (1654 reviews)
655 North 108th Avenue , Omaha , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean bedding
Inexpensive stay
Accommodating staff
Cons:
Dirty rooms
Unfriendly service at times
Safety concerns

Categories

Cleanliness
5.89
Multiple reviews indicate that the hotel was dirty, with filthy rooms and poor housekeeping.
Service
8.36
Some reviews mentioned accommodating staff, despite issues with management's response to complaints.
Location
8.9
Standard quality for this hotel tier.
Room Quality
7.35
Reviews highlighted outdated furnishings and cleanliness issues.
Amenities
8.88
Minimal mentions, considered standard for an inexpensive hotel.
Value for Money
7.84
Inexpensive but reflected in the quality as noted in reviews.
Food and Beverage
8.89
Breakfast received positive remarks from several guests.
Overall Experience
7.86
Mixed feelings with significant negative experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:48

Property Description

Convenient Location
Situated just off Interstate 680, Sheraton Omaha is a short drive from popular attractions like Omaha’s Henry Doorly Zoo and The Knolls Golf Course.

Modern Amenities
Enjoy a comfortable stay with free Wi-Fi, flat-screen TVs, and iPod docking stations in every room. Take advantage of the 24-hour business center and unwind in the indoor pool.

Nearby Attractions
Explore Omaha's top destinations with ease - the hotel is a quick drive to Omaha Children’s Museum and a short distance from Strategic Air and Space Museum.

Experience comfort and convenience at Sheraton Omaha. Book now for an unforgettable stay!

Important information:

Please note that the minimum age check-in age at this property is 21 years of age.

Please note that 1 dog less than 40 lbs. is allowed in rooms at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1654 reviews
Cleanliness: 5.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
J
James solo_traveller us
1
Awful , I want my money back for the two nights I didn’t stay and already paid for
Pros:

I didn’t like the property at all , checked out two days early because my work relocated me and then can’t get anyone on the phone from customer service

Cons:

Exterior doors didn’t lock, had to unplug refrigerator or microwave to plug in coffee pot, bath towels were the size of hand towels , no effort from the staff to even attempt to clean the room . No attempt to refund my two nights after I checked out

2026-04-18 via Nuitee
K
Kya solo_traveller us
4
Wouldn’t recommend
Pros:

Price wasn’t too bad

Cons:

How bad it smelled. Upon 1st room check-in could tell room wasn’t cleaned right or someone was in room. Tv was still on…fresh ice in bucket and trash was still in trash can. Also it smelled horrible on 2nd floor. Ended up getting another room on 1st floor but they had construction and kept getting lost and confused on how to exit or get back to room. It was really a mess there! I will not be back.

2026-04-18 via Nuitee
D
Domantas couple us
10
Perfect
Pros:

We was on the road trip, we need only stop for 1 night, it was perfect price perfect location.

Cons:

None

2026-04-18 via Nuitee
P
Prescott solo_traveller us
7
Pros:

Bed

Cons:

Pay

2026-04-16 via Nuitee
P
Prescott solo_traveller us
6
Pros:

Breakfast

Cons:

Price

2026-04-16 via Nuitee
P
Prescott solo_traveller us
5
Pros:

Location

Cons:

Lady is rude at front desk

2026-04-16 via Nuitee
S
Stephanie family_with_children us
10
They were very friendly and the rooms were very clean!
Pros:

They were very nice and the rooms were very beautiful!!

Cons:

I had no complaints

2026-04-16 via Nuitee
L
LORENA AN solo_traveller us
9
2026-04-15 via Nuitee
solo_traveller us
5
2026-04-14 via Nuitee
R
Riawna solo_traveller us
1
Cons:

They didn't have the room, I booked so I was offered another room. I don't know if they even looked at, or cleaned this room because there was no toilet seat, the tub was dirty, and some things were broken in the room. When I reported the toilet seat to the front desk, all that was said was "we don't have a toilet seat to give". It was the worst experience I ever had at a hotel.

2026-04-14 via Nuitee
K
Kelsea solo_traveller us
1
Not good at all
Pros:

The location

Cons:

It was confusing navigating and trying to find the room, there were roaches and I didn’t even stay for 2 hours and they refused to give me a refund.

2026-04-14 via Nuitee
C
Curtland solo_traveller us
8
Cons:

Pool was closed

2026-04-13 via Nuitee
D
Dirocennia family_with_children us
4
Probably won’t go back!
Pros:

The price and location.

Cons:

Room was dirty. Stuff under the bed, used soap in the shower, fleas flying around, mold in the shower, stains in the floor. Pool not working! Staff yelled at my son then apologized the next day. Wanted my money back but .decided to just walk away from a bad experience l.

2026-04-13 via Nuitee
J
Jorge solo_traveller us
7
2026-04-13 via Nuitee
K
Karen family_with_children us
3
Pros:

Great location. Looks nice.

Cons:

Entire hotel was COLD. Staff said temps set by mgt. No wifi. No vending. Overall a crappy night.

2026-04-13 via Nuitee
J
Jack solo_traveller us
3
2026-04-13 via Nuitee
K
KayWaters13 solo_traveller us
2
Pros:

Didn't have bed bugs and the bed was cloud soft.

Cons:

Wall by AC unit was damaged, first floor smelt of sewage, first floor rooms could only be accessed by exterior entrance which blocked main elevators from being used by other guests so we had to use the service elevators which where missing light panels, hallways smelt way over sprayed with freshener, pool was down and hotel was under construction without any warning or notice.

2026-04-13 via Nuitee
V
Victoria solo_traveller us
1
Cons:

This place was horrible. I'm still waiting for my refund, and the hotel refuses to respond. The woman who was working the front desk hung up on me when I asked her to check the status of my refund. We checked in and were there no longer than 5 minutes before we checked out. The hotel has homeless people and people fighting in the parking lot, the rotating door had a very loud squeek everytime it moved, we waited in line to check in for over 30 minutes when there was only 2 people in front of me, the room was on the 5th floor all the way at the end with only one working elevator. The entire hotel had a very strong odor of weed and ammonia. Once we got into the room the carpet was horribly stained with what looked like blood, not vacuumed at all, the surfaces of the tables were sticky and gross, the bathroom had no towels, the toilet paper had hair on it as well as the bathtub was full of hair and there was mold where the caulking was on the tub.
Do not waste your money staying here!

2026-04-13 via Nuitee
J
Jordan family_with_children us
1
Worst hotel in the Midwest.
Pros:

This was the single worst hotel I've ever stayed in, and I've stayed in a lot of hotels. It smelled like dirty laundry in the room. All the time I played nice and did not tell management. Because when I met the owner, the owner or the head manager smelt worse than all the rooms combined literally smelled like a dirty diaper deposit. I am not exaggerating. I would imagine someone who works in hospitality and customer service to take better care of their hygiene. But that was not the case. And also, the hygiene status of the rooms was discussing their communication is. Terrible they do not make things clear about the booking the. Reservation? And the continental breakfast was a huge why they submitted photos that were not accurate of the room or of the amenities easily a one star review.If I could give zero star stars, I would

Cons:

It was overall terrible management. Doesn't have a clue how to conduct customer service. They're extremely rude. They don't care about clients, get them in, get them out, mentality horribly, understaffed it's very clear that the rooms are not being cleaned. Properly, or if at all, when somebody checks out my room actually had a lot of trash already in it. When I checked in, but being a nice Midwestern person, I didn't say anything right away and just dealt with it. Do you not stay here ever? They may even have bug mightes. I don't know if they had bug mightes or bedbugs, but and it would be a possibility, i'm going to shower and heavily clean myself falling that stay absolutely disgusting

2026-04-10 via Nuitee
S
Savage solo_traveller us
1
Pros:

I didnt like it

Cons:

Everything

2026-04-09 via Nuitee