Ramada by Wyndham Reno Hotel & Casino

Hotels
Ramada
5.6 (2631 reviews)
1000 East 6th Street , Reno , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Dirty rooms
Unsafe location
Uncomfortable accommodations

Categories

Cleanliness
3.31
Numerous complaints about dirty rooms and unsanitary conditions.
Service
7.78
Staff were very nice, but issues with the reception staff and overall service quality were noted.
Location
5.32
Numerous mentions of unsafe surroundings including homelessness and disturbances outside.
Room Quality
4.27
Comments indicate uncomfortable beds, old furniture, and issues with room features.
Amenities
6.3
Limited amenities mentioned, such as no microwave or fridge, and issues with the internet.
Value for Money
6.26
Price discrepancies and additional fees resulted in unfavorable reviews regarding value.
Food and Beverage
6.81
Some guests enjoyed the breakfast options, but issues with availability were noted.
Overall Experience
4.78
General sentiment indicates dissatisfaction and many reviewers do not plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:12

Property Description

Central Location and Casino
Located in the heart of Central Reno, Ramada by Wyndham Reno Hotel and Casino offers an exciting stay with its on-site casino featuring 168 slot machines. Guests can enjoy the thrill of gaming just steps away from their rooms.

Dining Options
Indulge in a variety of culinary experiences with two on-site restaurants. From traditional fare at Diamond Diner to classic American cuisine at J.T. Ashley's, there's something to satisfy every palate without having to leave the hotel.

Entertainment and Nearby Attractions
Experience entertainment at its best with a large casino area offering table games and a sports book. Additionally, the hotel's proximity to the University of Nevada-Reno and the National Bowling Stadium makes it a convenient choice for travelers looking to explore the local attractions.

Book your stay at Ramada by Wyndham Reno Hotel and Casino for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.6
Based on 2631 reviews
Cleanliness: 3.31
Service: 7.78
Location: 5.32
Room Quality: 4.27
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 6.81
Overall Experience: 4.78
J
Jose luis family_with_children us
8
Pros:

I like everything, I was great

Cons:

The homeless people around the facility.

2026-02-10 via Nuitee
J
Jovan solo_traveller us
1
Pésimo hotel para lo que ofrecen está caro
Pros:

Que tiene casino y juegos para niños en recepción

Cons:

Las camas demasiado pequeñas el cuarto no tenía refrigerador ni microondas la luz del baño no funciona se apagaba fuimos a recepción como 5 veces a decir nunca la arreglaron el internet nunca funcionó me dieron un número de teléfono para que llamará que lo areglaran nunca contestaron la habitación los de la limpieza nunca llegaron ni a dejarnos tuallas limpias pésimos hotel

2026-02-10 via Nuitee
K
Karen solo_traveller us
1
I will not recommend this place!
Pros:

Disgusting , not safe, checked out immediately, garbage outside, homeless begging, we were watched in the parking lot, I will never go back!

Cons:

I did not like anything!!

2026-02-09 via Nuitee
E
Esmeralda family_with_children us
5
2026-01-31 via Nuitee
J
Jaquelin solo_traveller us
10
Pros:

Friendly staff

2026-01-31 via Nuitee
A
Aaron couple us
1
2026-01-30 via Nuitee
T
TiFFANy family_with_children us
10
2026-01-29 via Nuitee
C
Colin family_with_children us
2
Cons:

The entire floor smelled like dog piss

2026-01-28 via Nuitee
R
Ricardo family_with_children us
6
2026-01-27 via Nuitee
B
Beth couple us
1
Would never recommend.
Pros:

No resort fee

Cons:

What a disappointment! Just barely clean. They would only change your sheets/towels every 3 days BY APPOINTMENT ONLY! Advertised as having bar/restaurant - both have been closed for some time. Homeless all around the property

2026-01-27 via Nuitee
O
Osmar solo_traveller us
6
2026-01-25 via Nuitee
O
Osmar solo_traveller us
6
2026-01-25 via Nuitee
N
Nestor couple us
1
Pesadilla en el Ramada by booking.com
Pros:

Salir de ahi!

Cons:

Mal trato al cliente en front desk, sangre, semen y quien sabe que mas en la habitacion. Lugar muy peligroso, personas de la calle por todos lados, olor a cigarro fuertisimo, edificio totalmente sin lucez por fuera, muy oscuro! Etc.
Mentiras de booking respecto a los pagos, ponen opcion pagar cash en el lugar, y resulta que igual te piden tu tarjeta y te realizan el cobro "diciendo" que te reembolsaran una vez pagando en el lugar y resulta que el lugar no acepta pagos en cash! Llamamos a ustedes inmediatamente ese dia, esperamos 40min minimo, dos veces, las dos veces nos contenta una mujer y en las dos veces segun ella, habia "mala senal" no escucha bien, llamenos en otro momento etc etc. Fue muy frustrante!. Mala senal??? Si estabamos en lugar centrico! (Reno NV)...😤😠😡

2026-01-22 via Nuitee
G
gina couple us
6
Price , was good , location good , room fine
Pros:

Checking in was smooth, breakfast was less than lack luster!

Cons:

Casino

2026-01-20 via Nuitee
J
Jasmine couple us
1
I would never stay here again
Cons:

I requested my room be clean & get new towels i was ther 4 nights it never got done the staff is extremely rude

2026-01-20 via Nuitee
M
Maria couple us
1
2026-01-20 via Nuitee
T
Taras extended_group us
1
2026-01-20 via Nuitee
J
Jose family_with_children us
10
Pros:

The clean rooms were nice and smoke free

Cons:

No food to purchase on the grounds had to order out

2026-01-20 via Nuitee
J
joseph extended_group us
1
Not great, would never book again nor recommend
2026-01-20 via Nuitee
R
Reyes solo_traveller us
8
2026-01-20 via Nuitee