Ramada by Wyndham Reno Hotel & Casino

Hotels
•
Ramada
5.6 (2831 reviews)
1000 East 6th Street , Reno , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Dirty rooms
Unsafe location
Uncomfortable accommodations

Categories

Cleanliness
3.31
Numerous complaints about dirty rooms and unsanitary conditions.
Service
7.78
Staff were very nice, but issues with the reception staff and overall service quality were noted.
Location
5.32
Numerous mentions of unsafe surroundings including homelessness and disturbances outside.
Room Quality
4.27
Comments indicate uncomfortable beds, old furniture, and issues with room features.
Amenities
6.3
Limited amenities mentioned, such as no microwave or fridge, and issues with the internet.
Value for Money
6.26
Price discrepancies and additional fees resulted in unfavorable reviews regarding value.
Food and Beverage
6.81
Some guests enjoyed the breakfast options, but issues with availability were noted.
Overall Experience
4.78
General sentiment indicates dissatisfaction and many reviewers do not plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:12

Property Description

Central Location and Casino
Located in the heart of Central Reno, Ramada by Wyndham Reno Hotel and Casino offers an exciting stay with its on-site casino featuring 168 slot machines. Guests can enjoy the thrill of gaming just steps away from their rooms.

Dining Options
Indulge in a variety of culinary experiences with two on-site restaurants. From traditional fare at Diamond Diner to classic American cuisine at J.T. Ashley's, there's something to satisfy every palate without having to leave the hotel.

Entertainment and Nearby Attractions
Experience entertainment at its best with a large casino area offering table games and a sports book. Additionally, the hotel's proximity to the University of Nevada-Reno and the National Bowling Stadium makes it a convenient choice for travelers looking to explore the local attractions.

Book your stay at Ramada by Wyndham Reno Hotel and Casino for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.6
Based on 2831 reviews
Cleanliness: 3.31
Service: 7.78
Location: 5.32
Room Quality: 4.27
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 6.81
Overall Experience: 4.78
G
Guide58862192837 • Friends getaway
8
Quiet hotel. Creepy casino.
Pros:

The hotel was quiet and clean. However the front desk person when we arrived was a little gruff. When my friend and I were having an issue with one of our cards and then needed to use a different card she said " you all need to figure it out". Which I thought was rude. The casino is an abomination. Bikers, ruffians, and low lifes abound. Every time I went into the casino, everyone turned around to look at me like I was in their place. I just didn't engage in any conversations. Also the first night I went in, a prostitute solicited me.

2026-06-06 • via Tripadvisor
I
Irma • family_with_children • us
8
It was good and staff was great
2026-06-06 • via Nuitee
B
Briseus • solo_traveller • us
9
Pros:

Front desk was nice and when I asked for something, I had fast answer.

Cons:

N/A

2026-06-06 • via Nuitee
A
Agustin • extended_group • us
8
2026-06-05 • via Nuitee
L
Lisa • couple • us
3
The disrepair of the property is an upper management issue. Apparently, they’ve given up on the building, but they have
Pros:

The staff were so friendly and helpful. Sheets were clean. Water pressure was great.

Cons:

The room was in need of carpet repair, bathroom counter repair, TV was dusty, and it smelled bad.

2026-06-05 • via Nuitee
E
Eric • couple • us
10
2026-06-05 • via Nuitee
C
C9600FPcathys • Business
2
Horrible Place to stay, spend a little more and go somewhere else
Pros:

We were working a festival and worked from 7:30am till 9:00Pm everyday that we were there. The first night we realized that the door did not lock, when we went down the next morning, I advised the desk clerk to ask maintenance to check the lock, I also stated that the hot water would go in and out and we wound up taking cold showers. She said she would advise maintenance. When we came back, after 10pm, nothing had changed. So the next morning I advised again, the desk clerk said she would call me with an update, never got the call. When we got back to the hotel. it still was not fixed. Advised the next morning, and was told they would ask maintenance again. Came back and still nothing, So at this point we are taking cold showers and sleeping in a room that does not actually lock, just has the little bar you slide.
Keep in mind, that every night, I would fear that my car was going to be broken into as this hotel is in the slums. there are homeless people everywhere, inside and out. People living in the parking lot in their cars. Security doing nothing sitting at the security stand. Our last 2 nights, we had people screaming in the halls, kids running up and down the halls at 3 am in the morning. When I called the desk, they said they would send the security person to verify, her exact words.

I have never stayed in a hotel this bad, and I will never stay at this line of hotels ever again, because when we requested to have some kind of compensation back, we were lied to, then told that we were offered a refund when we were never told we could check out and get all of our money back to go somewhere else, and then when we called to talk to the manager, she ignored us for 3 days.
If I had known how rundown, homeless issues, and possibly read the reviews, I would never have booked here, but I banked on the Ramada name and reputation. Which I must have remembered wrong. I have stayed at the Ramada before but will never AGAIN . Your manager is rude and needs to go to customer Service training. Her name was Mina Villalobos. No customer service skills and she lies to customers.
The Parking lot and hallways of this hotel smell like urine and there is garbage everywhere

2026-06-03 • via Tripadvisor
G
George • couple • us
9
2026-06-03 • via Nuitee
N
Nakeyma • family_with_children • us
10
2026-06-02 • via Nuitee
A
Alma • couple • us
1
This is the worst hotel i have ever stayed at. It smells horrible. It is located on a ghetto area i did not feel safe he
Pros:

I did not like anything about this hotel.

Cons:

This is the worst hotel i have ever stayed at. It smells horrible. It is located on a ghetto area i did not feel safe here. There was homeless people outside. Everything there was not clean starting from the entrance to the hallways, rooms, elevators, hallways. Everything there is outdated and old. When i walked in my room it looked like it was never cleaned there were hairs and urine on the seat of the toilet and hairs on the shower. We booked there for two nights but we ended up loosing our money for one day because we could not stand being there one more day instead we decided to book another day and night in a different hotel. So please do your self a favor and don’t book here.

2026-06-02 • via Nuitee
W
Will • couple • us
3
2026-06-01 • via Nuitee
J
José • couple • us
7
2026-06-01 • via Nuitee
C
Crysthell • couple • us
9
2026-05-30 • via Nuitee
T
Trip09147391324 • Solo travel
10
Good stay at Ramada
Pros:

Customer service was good room was big and roomy

2026-05-29 • via Tripadvisor
T
Tom • couple • us
3
DO NOT STAY HERE
Pros:

Room was clean

Cons:

Drug deals happening on property , homeless people hanging around all times of day and night asking for money. Trash all over parking lot. Security guards asleep in hotel lobby All the time

2026-05-28 • via Nuitee
A
Ann • solo_traveller • us
6
Convenient
Pros:

The inhouse casino and restraunt

Cons:

The smell of cigarettes and the room was not clean there was a leftover dirty sock and hair in the tub

2026-05-27 • via Nuitee
M
Michael • family_with_children • us
1
Horrible. Will never go back.
Pros:

Nothing

Cons:

Filthy, rude desk staff, we had to buy pillows and a comforter at Walmart when we arrived because they were out and didn’t have any for the second bed which is a fold out couch. Ridiculous!!!

2026-05-26 • via Nuitee
A
Alejandro • solo_traveller • us
1
Bad service for the price paid
Pros:

Nothing

Cons:

The rooms smelled bad, the bathroom was dirty, the sheets are dirty.

2026-05-26 • via Nuitee
R
roger • solo_traveller • us
5
2026-05-26 • via Nuitee
A
Arreola • family_with_children • us
7
2026-05-26 • via Nuitee