Holiday Inn Portsmouth by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (485 reviews)
300 Woodbury Avenue , Portsmouth , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Comfortable rooms
Cons:
Noisy rooms
Breakfast options limited
Overpriced for some amenities

Categories

Cleanliness
8.08
Most reviews indicate the hotel is clean, but some guests noted issues with cleanliness in specific areas.
Service
8.55
Several reviews praised the friendly and helpful staff, reflecting a positive experience.
Location
8.59
Guests appreciated the hotel's convenient location, making it easy to access local attractions.
Room Quality
8.04
Rooms were described as comfortable, though some guests experienced issues with noise and temperature control.
Amenities
8.37
The hotel offers various amenities, but some guests expressed dissatisfaction with specific offerings like breakfast.
Value for Money
7.83
While some guests felt the pricing was fair for the quality, others reported feeling it was slightly overpriced.
Food and Beverage
7.58
Several reviews noted subpar breakfast options and slow restaurant service, leading to lower satisfaction.
Overall Experience
8.55
Despite some negative aspects, guests generally reported a positive overall experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 10:27

Property Description

Convenient Location and Amenities
Located just 3 miles from Portsmouth International Airport at Pease, the Holiday Inn Portsmouth offers a convenient stay with an indoor pool and an on-site restaurant. The University of New Hampshire is also just a short 15-minute drive away, making it an ideal choice for travelers.

Comfortable Accommodations
Each guest room at the Holiday Inn Portsmouth is equipped with cable TV, free Wi-Fi, and an en suite bathroom. The rooms are tastefully decorated in bright colours, providing a comfortable and inviting atmosphere for guests to relax in.

Dining and Recreation Options
Guests can enjoy a variety of dining options at Table 21, which offers Italian, American, and seafood dishes in a casual setting. Additionally, the hotel features a 24-hour fitness center and a business centre for guests' convenience. With Wallis Sands State Beach just 7 miles away and Water Country Water Park a short 5-minute drive, there are plenty of recreational activities to explore during your stay at the Holiday Inn Portsmouth.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests must be 21 years or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 485 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 8.04
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 7.58
Overall Experience: 8.55
J
John couple us
7
2026-06-26 via Nuitee
B
Brian solo_traveller us
8
Really nice desk staff. It’s the people you see right away that make your first impression and they were great!
Pros:

Right off of 95 yet quiet. Room had been recently updated and it was spotless. Came in very late at night and the gentleman behind the front desk sensed our fatigue and was quick to check us in. Very pleasant host! In the morning the new staff was at desk and he was also a friendly genuinely happy guy. Bed was super comfortable and we slept soundly. Would be back again if in the area.

Cons:

We see that there is remodeling going on and understand ifs tough to keep common areas in the lobby clean. Elevator had some broken tiles on the floor and protective blankets on the walls. Assuming elevator will be spruced up after construction completed.

2026-06-26 via Nuitee
B
Bernard couple us
8
2026-06-25 via Nuitee
L
Latoya couple us
8
2026-06-22 via Nuitee
D
David couple us
9
Great option if you're looking for a place in Portsmouth.
Pros:

Room was clean, well decorated and comfortable. Breakfast was excellent - much better than I would expect for this class of hotel. Staff was efficient. Walkable to downtown restaurants, etc.

Cons:

Bathroom was a bit too small. Two people can't be there at the same time. Would have preferred the bedroom to be a little smaller and the bathroom a little larger.

2026-06-19 via Nuitee
J
jenny couple gb
8
Pros:

Good spacious room with good facilities.

Cons:

Breakfast was a bit shambolic, the only waitress appeared to be overwhelmed.

2026-06-19 via Nuitee
S
Stephane solo_traveller fr
1
Nul
Pros:

Rien

Cons:

Réservation faite avec petit déjeuner compris sur booking => pas de petit déjeuner compris finalement. L'hôtel dit que c'est une erreur de booking et aucun retour de booking suite à réclamation. 45 minutes pour avoir le premier petit déjeuner à payer en plus.
Impossible d'obtenir une facture nécessaire pour me faire rembourser par ma société. L'hôtel dit qu'il ne peut pas car paiement fait par booking et booking dit que seul L'hôtel peut fournir une facture !
Honteux
Hôtel et booking à eviter pour leur incompétence et l'absence de réponse aux réclamations.

2026-06-16 via Nuitee
F
Fred couple gb
8
Pros:

Spot on for stopping over.

2026-06-14 via Nuitee
S
Stranzinger solo_traveller ch
7
2026-06-13 via Nuitee
K
Kassandra solo_traveller gb
8
2026-06-07 via Nuitee
N
Naiyarath couple us
5
The picture in the advertisement is not the same as we see
Pros:

Parking area

Cons:

The coupon for 2 persons for breakfast but you can get only 1 glass for juice. The second glass you have to pay. You also have to pay separately for coffee and tea plus taxes. The elevator was so old and slow. When we checked out on Monday June 01, at around 10.00am the electricity in the elevator was out so we have to walk down by stairs from the third floor without notice. When I asked the reception he said we have a maintenance just like that.

2026-06-03 via Nuitee
D
Darren Celso couple us
6
Disappointing
Cons:

Taking a shower the tub filled up with 3 inches of water. No free breakfast

2026-05-30 via Nuitee
B
brenda solo_traveller us
10
Pros:

Dru was the best!

Cons:

Nothing

2026-05-27 via Nuitee
S
Susan solo_traveller us
10
Pros:

Hotel was clean and staff was friendly.

Cons:

The elevator smelled weird.

2026-05-26 via Nuitee
P
Palatial solo_traveller us
3
Cons:

Won't return till they higher a better staff. Late night front desk employee was an extremely rude woman. Hotel is not a 3-star hotel anymore & shouldn't be charging full price during the renovations because its a mess in there.

2026-05-25 via Nuitee
K
Kailyn extended_group us
7
2026-05-24 via Nuitee
A
Alicia solo_traveller us
7
Very nice
Pros:

Great location renovated facility very clean

Cons:

Bathroom was small and doorknob on backwards but it was very clean

2026-05-22 via Nuitee
P
Paula couple us
10
2026-05-19 via Nuitee
R
Ricardo solo_traveller us
3
Disappointed.
Pros:

Price and location.

Cons:

My wife and I had a late checkout (1pm). At about 9am, the cleaning crew arrived. They parked their carts in front of our door and proceeded to talk out loud. I opened the door and looked at them thinking that maybe they would start doing their job and move to the end of the aisle. But no, they looked at me and continued to talk up a storm! I got dressed and went downstairs to talk to the manager. I told him that we had a late checkout and he confirmed it. At that point, my wife showed up and told me that the cleaning lady told her that she did not know that we had a late checkout! We went back to the room, and they proceeded to keep chatting. My wife and I washed up, got dressed, and we were out of there by 12pm. Very disappointed! No apologies from anyone. Miss communication with the night shift and the cleaning crew on the day shift.

2026-05-18 via Nuitee
C
Catherine couple us
8
Mostly good. Would probably stay again.
Pros:

Location and breakfast. Quiet for such a busy area.

Cons:

1 desk staff person. Spoke quickly and hard to understand. We did not have our room cleaned after the 1st night and he didnt want to give us water for coffee the next morning unless we paid for it!

2026-05-14 via Nuitee