Holiday Inn Shreveport Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
6.7 (811 reviews)
102 Lake Street , Shreveport , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Decent breakfast
Cons:
Unclean rooms
Rude service
Outdated facilities

Categories

Cleanliness
4.84
Multiple guests mentioned unclean rooms and poor maintenance.
Service
7.81
Some staff were friendly but there were significant complaints about rudeness.
Location
7.35
Convenient location but mentioned as a rough part of town.
Room Quality
5.8
Rooms are outdated, with complaints about small bathrooms and broken fixtures.
Amenities
6.83
Basic amenities provided, but no breakfast buffet at low occupancy.
Value for Money
6.79
Inconsistent experiences regarding value received for price paid.
Food and Beverage
7.84
Breakfast was rated decent.
Overall Experience
6.31
Overall mixed experiences, with multiple guests expressing strong dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:43

Property Description

Modern Amenities
Enjoy complimentary WiFi and unwind with a satellite TV, microwave, refrigerator, and coffee machine in each room at Holiday Inn Downtown Shreveport.

Leisure Facilities
Stay active at the fitness centre or relax with a swim in the outdoor pool. Free parking and a 24-hour reception ensure convenience throughout your stay.

Prime Location
Located just 10 minutes from Shreveport Regional Airport and a short walk from Sci-Port: Louisiana's Science Center, our hotel offers the perfect blend of comfort and accessibility.

Book your stay at Holiday Inn Downtown Shreveport today to experience the ideal combination of convenience and leisure during your trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.7
Based on 811 reviews
Cleanliness: 4.84
Service: 7.81
Location: 7.35
Room Quality: 5.8
Amenities: 6.83
Value for Money: 6.79
Food and Beverage: 7.84
Overall Experience: 6.31
T
Trisha • couple • us
4
2026-04-13 • via Nuitee
T
Temeka • couple • us
8
Good stay
Pros:

Location

2026-04-13 • via Nuitee
A
Angela • family_with_children • us
8
2026-04-05 • via Nuitee
J
Jalynn • couple • us
10
2026-04-04 • via Nuitee
J
Jorge • solo_traveller • us
7
2026-04-02 • via Nuitee
A
Alex • couple • us
10
It was close to where everything was
Pros:

It had a small gym that was highly functional and restaurant onsite

Cons:

My refrigerator need defrosting bad so bad that I couldn’t put anything in the top part

2026-03-30 • via Nuitee
A
Amanda • solo_traveller • us
2
2026-03-30 • via Nuitee
K
Keya W. • extended_group • us
7
Pros:

The food was great....good flavor!!

Cons:

The bathrooms needed work on the 1st room we were given & it seemed to be a little small to accommodate 4 ppl although it was a double bed room.

2026-03-30 • via Nuitee
C
Christy • couple • us
7
Pros:

Location

Cons:

The noise level early in the morning

2026-03-29 • via Nuitee
R
Richard • couple • us
3
Downtown might not be the place to be.
Pros:

The restaurant food was good

Cons:

Sleep was interrupted in the very middle of what could have been 6 hours of sleep, by an unruly person. Apparently there is no security as this person was going down the hallways banging, not knocking, on doors. Mine particularly-room 106. Someone I assume to be the desk clerk was trying to get him to leave but to no avail. I calmed my co-guest only to have the incident repeated within 15 minutes. Eventually the police arrived which caused another disturbance and even though they were supposedly in control we were disturbed two more times with at least 5-10 minutes between each disturbance. Needless to say, the 3 hours of sleep we had gotten turned out to be what we faced the day with as neither of us were able to return to sleeping.

2026-03-26 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-03-25 • via Nuitee
K
kim • couple • us
8
I would stay here again
Pros:

Good for our needs

Cons:

By the train tracks

2026-03-25 • via Nuitee
A
Anthony • family_with_children • us
10
2026-03-23 • via Nuitee
M
Marshall • family_with_children • us
5
Pros:

Nice staff helpful

Cons:

Old dirty rooms. Bathroom smelled like a dead rat. Disgusted my entire stay because of the smell.

2026-03-22 • via Nuitee
L
Laronda • couple • us
3
Good location to go to the convention center, but not a great day
Pros:

A good location

Cons:

The first room they put me in the TV wasn’t working nor the phone the second room they put me in the shower wasn’t working. I had to go back to the front and get them to ask for a maintenance man.

2026-03-19 • via Nuitee
L
Lori • couple • us
10
2026-03-19 • via Nuitee
S
Shaniyha • solo_traveller • us
10
Pros:

The room was cozy

2026-03-15 • via Nuitee
K
Katreesia • couple • us
7
Pros:

It was nice

2026-03-14 • via Nuitee
J
Jennifer • family_with_children • us
7
2026-03-13 • via Nuitee
S
SueRhonda • couple • us
10
It was convenient and comfortable for the night, would recommend for the location and price.
Pros:

Location and friendly staff

Cons:

Rooms was nice but could have been a little bit cleaner

2026-03-12 • via Nuitee