Quality Inn Horseheads

Hotels
•
Quality Inn
7.2 (591 reviews)
2666 Corning Road , Horseheads , US
+1 607-739-3681

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location / easy access
Pet-friendly (allows dogs)
Helpful/cheerful front desk staff
Breakfast included
Some rooms reported as clean and spacious
Cons:
Dirty rooms, bad odors and reports of bedbugs
Outdated rooms and very small bathrooms
Loud highway/parking lot noise
Malfunctioning HVAC, showers/tubs/drains and fridges
Poor value for money / overpriced
Broken amenities (ice machine) and limited breakfast options

Categories

Cleanliness
4.5
Multiple reviews report dirty rooms, foul odors, sticky surfaces and even bedbugs; a few guests noted clean rooms but overall cleanliness is poor.
Service
9.5
Several reviewers praised helpful/cheerful front desk staff and one staffer who accommodated cancellations; service appears attentive though often understaffed.
Location
9.2
Conveniently located and easy to access with an attached restaurant; frequent complaints about highway and parking lot noise reduce the score but location is otherwise favorable.
Room Quality
5
Rooms described as outdated with small bathrooms, malfunctioning HVAC, tubs that won't drain and fridges that freeze food; some mentions of roomy/clean rooms but overall quality is below standard.
Amenities
7.5
Includes pet policy and breakfast; however ice machine was reported broken, no indoor pool, and breakfast quality/availability was limited.
Value for Money
5.5
Multiple guests felt the price was high for the quality received and that the stay was not worth the money.
Food and Beverage
7.8
Attached Mexican restaurant available and breakfast is included, but several guests noted the breakfast offering was minimal or not appealing.
Overall Experience
8.6
Mixed experiences: while some guests had acceptable, convenient stays and praised staff, recurring issues with cleanliness, room maintenance and noise temper the overall impression; still considered acceptable for a stopover by several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location
Situated just off I-86 and a short distance from downtown Elmira, the Quality Inn offers easy access to local attractions and amenities.

Comfortable Accommodations
Our spacious rooms come with convenient amenities such as a microwave, refrigerator, and in-room coffee maker, ensuring a relaxing stay for all guests.

Relaxing Facilities
Take a dip in our large outdoor pool or break a sweat in the well-equipped fitness center during your stay at the Quality Inn.

Book your stay now at the Quality Inn Elmira-Horseheads for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that pets are not permitted in rooms with king beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Jun 1, 2026 until Thu, Oct 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELM

Location

Guest Reviews

7.2
Based on 591 reviews
Cleanliness: 4.5
Service: 9.5
Location: 9.2
Room Quality: 5
Amenities: 7.5
Value for Money: 5.5
Food and Beverage: 7.8
Overall Experience: 8.6
T
Toni • solo_traveller • us
10
2026-11-06 • via Nuitee
A
Alexander • couple • us
10
Maravilloso
Pros:

Excelente

Cons:

Todo estuvo excellent

2026-11-06 • via Nuitee
A
Alexander • couple • us
10
Excelente
Pros:

Son limpios y cumplen con lo solicitado,

Cons:

No tengo queja, aveces se tiene problem para entrar porque las tarjetas de ingreso molestan y toca ir constant al lovi , pero ellos manifiesta que es por acercar la tarjeta a el celular

2026-11-04 • via Nuitee
F
Franco • family_with_children • it
7
Funzionale
2026-11-02 • via Nuitee
S
Shan • family_with_children • ca
8
2026-10-26 • via Nuitee
W
Wellington • family_with_children • ca
6
2026-10-24 • via Nuitee
S
steven • couple • us
8
2026-10-23 • via Nuitee
P
Patrick • couple • be
7
Goed hotel voor een tussenstop
Pros:

Kamer is ruim en netjes. Het ontbijt is goed en verzorgd.

Cons:

Heel kleine badkamer, wel netjes

2026-10-22 • via Nuitee
J
Janice • family_with_children • us
3
Staff was doing the best she could, the facility is falling apart. Not worth the money or hassle.
Pros:

location was good for us. Staff (only one person) did her best to help us out with the issues we had. It was clear that she was struggling being the only one there.

Cons:

shower didn't work, air didn't work, room was dirty and the tables were sticky. When I asked about it I was told it was the varnish

2026-10-21 • via Nuitee
A
Ameya • family_with_children • us
5
It’s was good stay
Pros:

Price and clean rooms

2026-10-20 • via Nuitee
M
Marcelo • family_with_children • ca
8
2026-10-19 • via Nuitee
C
Curtis • family_with_children • us
8
2026-10-19 • via Nuitee
M
Martina • extended_group • sk
8
2026-10-19 • via Nuitee
C
clark • family_with_children • us
3
Very, very disappointed
Pros:

Not a whole lot. Read my dislikes.

Cons:

The room was very outdated. Hall carpet filthy. Heat/Cooling system did not work. Bathroom tub wouldn't drain, so n im bathing in standing dirty water. When I told the front desk rep how very, very disappointed in my stay, all he said was im sorry. No credit/points or anything offered. I will never stay there at that location again when I come up from Fl.

2026-10-19 • via Nuitee
L
Leslie • couple • us
5
Convenient if traveling with a pet, but expect to pay too much for an okay stay.
Pros:

The location was easy to get to and I was allowed to bring a dog inside for an additional $20 fee. Breakfast was included, but I did not try it. The front desk crew was cheerful. That's pretty much all the good.

Cons:

My room smelled like wet dog when I arrived and the smell never left. The highway noise was really loud. I thought the price was high for the quality.

2026-10-17 • via Nuitee
L
Luis Eduardo • solo_traveller • br
10
Great
Pros:

Location

Cons:

Nothing

2026-10-17 • via Nuitee
C
Charlette • solo_traveller • us
8
Pleasant
Pros:

Cleanliness

Cons:

Ice machine on 2nd floor was broken and had to go far to get ice on the lower level. And when I went to check out, I rung the bell several times and no one ever serviced me. Left the room key on the desk and had to leave w/o a receipt.

2026-10-12 • via Nuitee
S
Sr Mary • couple • us
9
fine
Pros:

suitable. second floor is not too convenient

Cons:

although the handicap bathroom had enough bars, the floor and bathtub were slippery. Frightening for a wobbly person

2026-10-12 • via Nuitee
R
Robert • couple • us
4
I would not return here on another trip.
Pros:

While the appearance was of an older hotel it wasn't off puting. It had a Mexican restaurant attached for easy dining option

Cons:

SOUND!!! Road noise was like having your window wide open next to a highway! Also people talking in the parking lot can be heard as well. You have 3 controls on the wall to figure out how to heat or cool your room. They include a thermostat, a toggle switch and and dial for the fan ??! You have a maze of hallways, then stairs to navigate to the second floor for breakfast. "Free" or not skip it, less than minimal available, not even a muffin or pastry if you wanted to skip the egg flats in the steamer. Room fridge froze all our food. No indoor pool. Really needs a gut job and start over.

2026-10-12 • via Nuitee
S
Silvia • family_with_children • cl
1
Asquerosamente decepcionante
Pros:

Solo la comprensión del personal del frontdesk a quien le pedimos cancelar la reserva, aun cuando ya habíamos hecho check inn y habíamos ingresado a las habitaciones, esto porque estaban sucias, malolientes y con chinches, ASQUEROSO!!! y accedió a cancelar la reserva sin cargos.

Cons:

El hotel era mal oliente, las habitaciones sucias, con olor a cigarro y a sucio en pasillos y habitaciones.
Las camas tenían chinches y pelos y olían muy mal y el lugar era lúgubre, realmente daba miedo y asco caminar por los pasillos. Solo tomamos esta opción para quedarnos porque era tarde y nos quedaba de camino a NY, aceptaban mascotas y estábamos cansados y además la puntuación en booking no es mala, nos guiamos por eso, realmente no entiendo esa puntuación. JAMÁS VOLVERÍA, ni aunque me pagaran por ello.

2026-10-09 • via Nuitee