Best Western Plus Indianapolis

Hotels
•
Best Western Plus
8 (713 reviews)
9320 Michigan Rd , Indianapolis , US
+1 317-744-9966

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean pool area
Friendly staff
Cons:
Dirty rooms
Unfriendly service

Categories

Cleanliness
5.96
Multiple reviews highlighted dirtiness and poor maintenance of rooms and bathrooms.
Service
8.93
Some positive remarks about friendly staff, but also complaints about blunt and unfriendly service.
Location
9.47
The location is decent, but concerns about surrounding areas were mentioned.
Room Quality
6.92
Guests reported issues with cleanliness and maintenance of rooms, leading to a below-average rating.
Amenities
7.95
Facilities like the pool were appreciated, yet issues with towels and broken items were noted.
Value for Money
9.41
Good value highlighted in certain reviews, but overall experiences varied significantly.
Food and Beverage
6.96
Mixed feelings about breakfast efficiency and quality.
Overall Experience
8.43
Overall mixed experiences with significant negative incidents affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:43

Property Description

Convenient Location:
Located just off Interstate 465, Best Western Plus Indianapolis North at Pyramids is only 12 miles from downtown Indianapolis, making it a perfect choice for both leisure and business travelers.

Comfortable Accommodations:
Each room is equipped with modern amenities including free WiFi, a flat-screen cable TV, microwave, and fridge, ensuring a comfortable stay for all guests.

Relaxing Amenities:
Guests can unwind by the seasonal outdoor pool, take advantage of the fitness center, and enjoy complimentary snacks and beverages served nightly, adding an extra touch of relaxation to their stay.

Experience the perfect blend of comfort and convenience at Best Western Plus Indianapolis North at Pyramids. Book now for an unforgettable stay!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

8
Based on 713 reviews
Cleanliness: 5.96
Service: 8.93
Location: 9.47
Room Quality: 6.92
Amenities: 7.95
Value for Money: 9.41
Food and Beverage: 6.96
Overall Experience: 8.43
F
Florian • solo_traveller • de
7
Pros:

Frühstück ist einfach gehalten aber es ist alles da was man benötigt.
Mein Zimmer war sauber und ordentlich. Ausreichend Parkplätze vor dem Hotel vorhanden und auch genügend Restaurants in der Umgebung.

2026-10-17 • via Nuitee
B
Brittney • couple • us
10
2026-10-15 • via Nuitee
H
Hugo • solo_traveller • us
1
2026-10-15 • via Nuitee
B
Brittney • couple • us
10
2026-10-15 • via Nuitee
L
Lori • couple • us
10
Will always choose this hotel when staying on the north side of Indy.
Pros:

Stayed there twice due to eye surgery. Very nice clean, quiet hotel.

2026-10-15 • via Nuitee
A
Angelica • family_with_children • us
7
Pros:

Bed was comfortable and air was cold. The refrigerator was also cold and the microwave worked great.

Cons:

Bathrooms quite small. Tubs need replaced and sinks are SHORT. My tv kept blacking out and the volume didnt work. Also my bridesmaid dress was too long for the closet, it's also short in there.

2026-10-15 • via Nuitee
M
Mardricius • family_with_children • us
6
2026-10-15 • via Nuitee
T
Teri • extended_group • us
5
Clean, safe, good food but really bad smell in hotel.
Pros:

It seemed safe and for the most part was clean. The breakfast was good.

Cons:

The smell was awful. We aren’t that picky but the smell was so bad when we got there. My hunch was that someone was smoking some weed but I can’t prove that. We had a hard time falling asleep with the smell though.

2026-10-12 • via Nuitee
E
E • solo_traveller • us
7
2026-10-12 • via Nuitee
B
Brian • couple • us
7
2026-10-12 • via Nuitee
N
Nathalie • family_with_children • us
8
2026-10-12 • via Nuitee
N
Nanci • couple • us
10
I called. I had to say I would be checking in late and they were very accommodating. And then when I got there a very ni
Pros:

It seemed clean and safe and easy to access

Cons:

I can’t think of anything

2026-10-09 • via Nuitee
D
Deandre • couple • us
10
2026-10-09 • via Nuitee
G
Gary • couple • us
9
2026-10-08 • via Nuitee
G
Gerald • solo_traveller • us
8
Good stopover spot.
Pros:

Good for a stopover, close to highway exit. Enjoyed the breakfast.

Cons:

Not a walkable neighborhood.

2026-10-08 • via Nuitee
D
Daisy • solo_traveller • us
10
2026-10-07 • via Nuitee
P
Paulette • solo_traveller • us
7
Pros:

It was quiet and comfortable. Staff was friendly and helpful.

2026-10-07 • via Nuitee
D
Dave • extended_group • us
8
Overall the stay was positive.
Pros:

The location was convenient for our trip.
Breakfast was good and the price was reasonable.

Cons:

The room wasn’t cleaned thoroughly.

2026-10-07 • via Nuitee
K
Kristi • solo_traveller • us
9
2026-09-17 • via Nuitee
B
Brandi • couple • us
10
2026-09-17 • via Nuitee