Crown, Droitwich by Marston's Inns

Hotels
Marston's Inns
8 (1237 reviews)
Worcester Road , Droitwich , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Facilities for disabled guests
Non-smoking throughout
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Poor cleanliness
Meal quality issues

Categories

Cleanliness
7.14
Bathroom wasn't cleaned very well and there were issues with mould.
Service
9.11
The staff were described as brilliant, friendly, and helpful throughout various reviews.
Location
8.65
The location was considered just right for the visitors' needs and convenient for travel.
Room Quality
7.6
Comfort noted, but concerns about room preparation and security issues were highlighted.
Amenities
8.13
Facilities were generally satisfactory with some positive mentions.
Value for Money
8.09
Experience suggested good value but there were critiques on meal quality.
Food and Beverage
7.14
Meals were criticized for poor presentation and value, although breakfast quality varied.
Overall Experience
8.11
Overall satisfaction was noted, with a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:18

Property Description

Welcome to The Crown by Marstons Inns, a hidden gem in Droitwich!

Luxurious Rooms and Amenities: Each room features a flat-screen TV, a cozy seating area, and a modern en suite bathroom. Enjoy the convenience of a hairdryer and tea/coffee facilities in every room.

Delightful Dining Experience: Indulge in a variety of pub classics and special dishes at our on-site restaurant and bar. Take advantage of our 2-for-1 main meal offer and savor a delicious breakfast each morning.

Convenient Location: Situated just a minute's drive from the M5 motorway, our inn offers easy access to explore the historic city of Worcester and the vibrant city of Birmingham within a short drive. Book now and experience the charm of The Crown by Marstons Inns!

Important information:

Please note that any damage caused to the rooms will be charged. In severe cases you will be contacted by the property with regards to the damage caused. A breakdown of the charges can be provided.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1237 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
L
Laura solo_traveller gb
1
2026-05-14 via Nuitee
M
Margaret extended_group gb
7
Happy lovely staff was satisfactory for the occasion.
Pros:

It’s was ok but think it good do with a little referb.

Cons:

Needs tidy up bit of damp spell in hallway to bedrooms.

2026-05-11 via Nuitee
I
Ian couple gb
8
Would stay again
Pros:

Staff welcome and helpfulness. Good cooked breakfast. Comfortable room

2026-05-11 via Nuitee
M
Marie couple gb
7
Very good
2026-05-09 via Nuitee
P
paul couple gb
9
Everything was good but highlight was the breakfast
Pros:

Bed comfortable breakfast good

2026-05-08 via Nuitee
J
Jay couple gb
10
2026-05-06 via Nuitee
M
Martyn couple gb
8
Very pleasant
Pros:

The staff were friendly, polite and very helpful. Room was fine although certain fittings needed replacing. Had a cooked breakfast and an evening meal each were very good.

Cons:

Nothing in particular

2026-05-05 via Nuitee
B
Beckingham family_with_children gb
8
Pros:

Friendly staff, quiet place to stay. Freshly cooked breakfast.

2026-05-05 via Nuitee
G
glasgow solo_traveller gb
10
Happy Chappy
Pros:

I have stayed here a few times and I have always had a pleasant stay. The staff are very welcoming and helpful. The food is good and reasonably priced and the facilities in the room are very good. It is a nice clean welcoming place to stay.

Cons:

There is nothing to not like.

2026-05-04 via Nuitee
D
Denzil couple gb
4
Hotel smelt musty,bar was poorly stocked for drinks considering it was the start of the bank holiday
Pros:

Poor breakfast

Cons:

The cooked breakfast wasn't very warm, the orange juice was watered down squash, there was food on the floor from the previous evening whilst we were eating breakfast.

2026-05-03 via Nuitee
J
Jim solo_traveller gb
8
2026-05-02 via Nuitee
K
Karen solo_traveller gb
8
Overall, a good option for my needs, pleasant, clean and tidy
Pros:

Very pleasant staff.
Lovely spacious room, with nice big window.
Decent enough breakfast (it was very quiet, only one other table so food was cooked fresh, nice and hot)
Good (looked like newly renovated) bathrooms, clean and tidy.
Everything you needed was there. mirrors, storage, tea n coffee etc
Suited my needs for the one night perfectly, and would not hesitate to stay again.

Cons:

I was given a room I was really not happy with! I'd booked a double but this was a twin, but worst of all, it had no windows! just a skylite above each bed which was letting in bugs onto the bed. Did not fancy sleeping under that, and having spent all day at work in a windowless room it was the last thing I needed!
However, on having asked to swap, both girls on duty could not have been more helpful, and immediately found me a more suitable option, with a double bed that I had actually booked. And a lovely big window!
Could just do with adding to the welcome sheet, time of breakfast.
Oh and I did mean to mention the soap dispense was broken and could fall on someone! minor issue but I should have addressed it at the time.

2026-04-29 via Nuitee
H
Hape1962 solo_traveller de
7
Pros:

It was our fourth stay at the Crown. Everything was Ok. Nice garden. Good Drinks.

Cons:

Water pressure still weak.

2026-04-27 via Nuitee
M
Mike solo_traveller gb
8
Pros:

Good pub great location for me

Cons:

Mixed up with payment being taken twice

2026-04-26 via Nuitee
M
Mike Whalley solo_traveller gb
10
Review
Pros:

Warm greeting. Nothing too much trouble.
Comfy room

2026-04-26 via Nuitee
S
Sven solo_traveller de
10
Pros:

Kleines Sauberes Hotel mit netten Personal und guten Essen

2026-04-25 via Nuitee
A
Adam solo_traveller gb
5
2026-04-24 via Nuitee
D
Danny extended_group gb
7
Pros:

Friendly, helpful staff. Comfortable room, Well located with plenty of parking.

Cons:

Slightly disappointed there were no cask ales on the bar. All 3 were out

2026-04-24 via Nuitee
A
Adam solo_traveller gb
10
Great value
Pros:

Great value
Great food

Cons:

Asked for a double got twin room instead
No biggie everything else was spot on

Would stay again

2026-04-22 via Nuitee
N
Nick extended_group gb
9
As expected from Marston’s - perfectly adequate for me
Pros:

Typical Marston’s, nothing special, nothing terrible.
I use them a lot.

2026-04-21 via Nuitee