Holiday Inn Knoxville West - Cedar Bluff Rd by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (641 reviews)
9134 Executive Park Drive , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Clean rooms
Cons:
Room issues
Uncomfortable mattresses
Overpriced breakfast
Cold pool

Categories

Cleanliness
8.59
Some concerns about dirty items and worn pet-friendly rooms.
Service
10
Staff was consistently polite and responsive, with specific praise for helpfulness.
Location
9.56
Great location, convenient access to restaurants and highways.
Room Quality
8.1
Mixed feedback with issues like uncomfortable mattresses.
Amenities
9.55
Good amenities like the pool and bar, though some improvements needed.
Value for Money
8.58
Some aspects like breakfast are considered overpriced.
Food and Beverage
8.04
Food quality noted for improvement; breakfast not worth the price.
Overall Experience
9.59
Good experience despite some issues; guests feel valued.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:37

Property Description

Family-Friendly Amenities
The Holiday Inn Knoxville West Cedar Bluff offers a range of family-friendly amenities, making it the perfect choice for your next getaway. From the inviting indoor pool to the convenient on-site restaurant, there's something for everyone to enjoy during their stay.

Convenient Facilities
Stay active and energized during your trip with access to the hotel's fitness center and children's pool. With free Wi-Fi internet available throughout the property, you can stay connected and entertained at all times. The in-room microwaves and mini-refrigerators add an extra level of convenience to your stay.

Nearby Attractions and Shuttle Service
Explore popular attractions such as the University of Tennessee and the Knoxville Convention Center, just a short drive away from the hotel. Take advantage of the complimentary local area shuttle service, allowing you to easily visit sites within a 5-mile radius without any hassle.

Ready to experience comfort and convenience at the Holiday Inn Knoxville West Cedar Bluff? Book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 641 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.1
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
A
Amber couple us
10
Comfortable, quiet, relaxing
Pros:

Friendly staff, very clean room, great breakfast!

2026-04-16 via Nuitee
A
Amber couple us
10
2026-04-16 via Nuitee
J
Jason solo_traveller us
1
Diffently not for couples.
Pros:

Bed, price

Cons:

5 million kids running around like idiots, couldn't even go to pool. Location was horrible, felt like I was in hood. And hotel needs updated bad ,it look like the 70's including the room

2026-04-15 via Nuitee
C
Carter couple us
8
2026-04-13 via Nuitee
S
Sara couple us
7
2026-04-11 via Nuitee
M
Mohamed couple us
7
2026-04-11 via Nuitee
extended_group us
1
2026-04-10 via Nuitee
C
Cathy couple ca
10
2026-03-28 via Nuitee
V
Vigo couple us
7
2026-03-19 via Nuitee
H
Heather family_with_children us
7
2026-03-19 via Nuitee
A
angela couple us
9
Amazing day great location with a lot of amenities and a great value
Pros:

All of the amenities that were on site to take advantage of

Cons:

The pool was a little cold and the hot tub was out the same temperature as the pool maybe a little bit warmer

2026-03-19 via Nuitee
D
D family_with_children us
4
2026-03-17 via Nuitee
M
mattsH2141KY Solo travel Durango, Colorado
4
Outdated and not a good value.
Pros:

Very worn old hotel in need of repair. A lot of frustrating issues at a very expensive (more than two hundred per night!) Holiday Inn. Most of the ice machines are broken, the wifi is super slow, and the keys deactivate if they are even brought near an AirPods case within seconds. I had to get new keys twice, and the desk clerk admitted that they have very "outdated" card reads at the hotel that are in need of replacement. The whole hotel needs upgrading.

2026-03-15 via Tripadvisor
J
Jessica couple us
10
The bed was so comfy and noise. Got a peaceful nights sleep.
Pros:

Location is near lots of restaurants and stores.

Cons:

N/A

2026-03-15 via Nuitee
L
Lynn couple us
8
2026-03-13 via Nuitee
J
James family_with_children us
8
2026-03-12 via Nuitee
A
Alyssa family_with_children us
10
2026-03-08 via Nuitee
E
Erin family_with_children us
10
Pros:

Pool bathroom

2026-03-05 via Nuitee
V
Valerie family_with_children us
8
2026-03-02 via Nuitee
A
ataviaj2026 Couples
8
GREAT STAY
Pros:

Everyone was very pleasant. Will definitely stay here again

2026-02-28 via Tripadvisor