Crowne Plaza Hotel Hickory by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (620 reviews)
1385 Lenoir Rhyne Boulevard Southeast , Hickory , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Good Food
Cons:
Cleanliness Issues
Inconvenient Amenities
Value Concerns

Categories

Cleanliness
7.64
Multiple reviews mention cleanliness positively, but there are concerns about room conditions.
Service
8.61
Staff received multiple positive mentions for being accommodating and friendly.
Location
8.65
Location frequently mentioned as a positive aspect, convenient for access.
Room Quality
7.6
Concerns about certain rooms and issues reported with hot water.
Amenities
7.13
Vending machine issues and bar hours noted as downsides to the experience.
Value for Money
7.59
Some value concerns were raised given the high price point and conditions.
Food and Beverage
8.64
Food received positive comments for quality and reasonable pricing.
Overall Experience
8.11
General impressions were mixed, with notable positives and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:20

Property Description

Convenient Location and Complimentary Shuttle Services

Located just a 9-minute drive from downtown Hickory, North Carolina, the hotel offers easy access to Hickory Art Museum and other local attractions. Enjoy the convenience of free shuttle services within a 5-mile radius, making exploration a breeze.

Dining Options and Leisure Facilities

Indulge in American cuisine at Piedmont Park Restaurant or unwind with dinner selections at Round Wheels Lounge. Guests can also take advantage of the state-of-the-art fitness centre, full-service business centre, and complimentary access to leisure facilities.

Comfortable Rooms and Modern Amenities

Relax in rooms featuring flat-screen cable TV, free WiFi, and a coffee machine. Each warmly decorated room includes a seating area and work desk, ensuring a comfortable stay for both leisure and business travelers.

Book your stay at Crowne Plaza Hotel Hickory for a seamless blend of convenience and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 620 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.11
T
Tag • solo_traveller • us
2
Smelly haunted swinger hotel trapped in the 1980s
Pros:

I'd like it if they decided to sell or renovate the facility.

Cons:

"Smelly, haunted 1980s swinger hotel/porn set" is an apt description. The reviews on google are insane: "complained about bed bugs and they put me in a new room with a man squatting and grunting outside my window." Just wow. The whole place is just creepy, old, smelly, stained carpet, noisy. Sketchy people outside, desk manager in pajamas with a neck tattoo. I could go on but I won't.

2026-04-14 • via Nuitee
S
Sanford • solo_traveller • us
8
I would stay again.
Pros:

Good location

Cons:

Loud.

2026-04-10 • via Nuitee
W
Wanda • couple • us
8
My stay was comfortable but asthetics of the room could be improved o
Pros:

The location was great

Cons:

The furniture could be updated

2026-04-09 • via Nuitee
L
Lamb • family_with_children • us
2
2026-04-07 • via Nuitee
R
Rachel • family_with_children • us
9
2026-04-02 • via Nuitee
L
Linda • couple • us
7
It was just OK
Pros:

Closeness to what we needed

Cons:

Needs updating

2026-03-24 • via Nuitee
D
David • family_with_children • us
6
Pros:

Pool

Cons:

The noise loud dogs, and high traffic with late night traffic and noise..

2026-03-23 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-03-21 • via Nuitee
T
Tasha • family_with_children • us
10
very beautiful hotel
Pros:

everything it was perfect

Cons:

we had no issues

2026-03-18 • via Nuitee
C
Carol • couple • us
10
2026-03-17 • via Nuitee
J
Jeremy • family_with_children • us
8
2026-03-16 • via Nuitee
B
Brandon • family_with_children • us
8
2026-03-13 • via Nuitee
K
Kirstin • couple • us
6
Worked for our needs
Pros:

Room was clean and bed was comfortable

Cons:

Very dated hotel. Bar hours were different in the hotel then what was posted online

2026-03-09 • via Nuitee
R
Ronald • solo_traveller • us
7
2026-03-07 • via Nuitee
S
Steven • solo_traveller • us
2
Pros:

Nothing

Cons:

The room didn't have cable tv it was analog but had a card of the channels that stated there was cable. You could hear everything that was going on outside. and most of the staff was rude.

2026-02-23 • via Nuitee
T
Timothy • family_with_children • us
6
Pros:

The pool

Cons:

Breakfast, cost, and too much traffic

2026-02-11 • via Nuitee
G
Grant • couple • us
4
Cons:

I never got an bill that I needed to submit for expenses

2026-02-11 • via Nuitee
N
Nelson • solo_traveller • us
10
Refreshing
Pros:

Enjoyed everything. I will staa again when I come to the area

Cons:

Na

2026-02-10 • via Nuitee
B
Barbara • family_with_children • us
10
2026-01-26 • via Nuitee
L
Leslie • couple • us
1
If you stay, request an inside room, it MAY be quieter
Pros:

The staff and facilities were very nice

Cons:

We had an outside facing room and it sounded like we were at a Grand Prix speedway. The noise never let up and we got absolutely no sleep.

2026-01-23 • via Nuitee