Holiday Inn Binghamton-Downtown Hawley Street by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (768 reviews)
2-8 Hawley Street , Binghamton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise issues
Poor breakfast options

Categories

Cleanliness
8.09
Generally clean but mentioned issues with cleanliness in some reviews.
Service
8.56
Staff mentioned as friendly and helpful across multiple reviews.
Location
8.6
Convenient location mentioned positively in several reviews.
Room Quality
8.05
Several issues reported with room quality, including noise and temperature.
Amenities
8.08
Basic amenities are available, though some complaints about breakfast.
Value for Money
8.54
Perceived value is good, considering location and service.
Food and Beverage
7.59
Breakfast not included and food quality described as poor.
Overall Experience
8.06
Overall experiences were generally positive, with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:31

Property Description

Convenient Downtown Location
Located in the heart of Binghamton's business district, Holiday Inn Binghamton-Downtown Hawley Street offers a prime spot for both business and leisure travelers.

Dining Options and Indoor Pool
Indulge in delicious American cuisine and picturesque views of the Chenango River at Café Select Restaurant. After a day of exploring, take a relaxing dip in the hotel's indoor pool.

Comfortable Accommodations
With free Wi-Fi, cable TV, and the option for rooms with a refrigerator and microwave, each room at the hotel ensures a comfortable stay for all guests.

Ready to experience the convenience and comfort of Holiday Inn Binghamton-Downtown Hawley Street? Book your stay now and enjoy easy access to the city's attractions and amenities.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 768 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.06
R
R9981LLpatrickm Friends getaway
10
Holiday Inn Binghamton
Pros:

Andy was this phenomenal! Above and beyond after a long.

2026-04-08 via Tripadvisor
L
lisamC8528IQ Family
10
Great service
Pros:

Andy very friendly and hospitable at the front desk, and the bite bistro servers are as well

2026-04-07 via Tripadvisor
L
Leryan family_with_children us
10
Excelente en todo
Pros:

Todo en general me encantó

Cons:

No tengo quejas

2026-04-06 via Nuitee
B
B4692PPscottc Business
10
Great Stay!!
Pros:

Came in for a business trip, and had an absolutely great experience! Wonderful spacious room, very clean, comfortable bed, and everything well maintained. The Staff was always helpful, and extremely friendly! Highly recommended!!!!

2026-04-05 via Tripadvisor
W
W9799YEmelindad Solo travel
10
Great Hotel
Pros:

Wonderful location and hotel!!
Jen and Andy at the front desk extremely helpful!!!

2026-04-01 via Tripadvisor
B
Breanne couple us
10
2026-03-24 via Nuitee
M
Michael solo_traveller us
8
Overall good, convenient location ,
Pros:

N/A

Cons:

Refrigerator froze my drinks overnight

2026-03-23 via Nuitee
T
Trek756014 Solo travel
10
Andy rocks!
Pros:

Andy at the desk was amazing. He was professional and very nice!

2026-03-22 via Tripadvisor
G
G8493JOering Family
10
Outstanding Hospitality from Andy!!!
Pros:

Andy made my entire stay exceptional! From the moment I arrived, he was incredibly friendly, welcoming, and genuinely eager to help. He went above and beyond to make sure every detail of my stay was perfect, always anticipating my needs and accommodating them with ease.

His customer service was truly top-notch—professional, attentive, and kind. It’s rare to come across someone so dedicated to making guests feel comfortable and valued. Because of Andy, I will absolutely be returning to this location in the future.

5 stars all the way! ⭐⭐⭐⭐⭐

2026-03-22 via Tripadvisor
A
Alyson solo_traveller us
6
Pros:

Welcoming staff with clean rooms

Cons:

Very old hotel without outdated amenities

2026-03-15 via Nuitee
J
Jaimie family_with_children us
10
Pros:

Very inviting

Cons:

N/A

2026-03-15 via Nuitee
C
Cynthia family_with_children us
7
Pros:

Clean

Cons:

Noise from the street was awful.

2026-03-15 via Nuitee
S
Shaun solo_traveller us
8
It was a normal stay
2026-03-14 via Nuitee
J
Jeremy family_with_children us
3
Cons:

Shower water was cold only

2026-03-09 via Nuitee
S
szeezat Business
10
Exceptional service by Andy!!
Pros:

Andy is a gem!! I had an excellent experience at the holiday in on 2/26-2/27, 2026. Thanks to Andy, his professionalisms, kindness, patience and attention to details truly stood out. He went beyond to ensure my billing issue was perfect and made my stay very comfortable. Outstanding customer service like this deserves recognition. It’s hard to find good people to work for you these days.

Best regards,
Azeeza tropea

2026-03-04 via Tripadvisor
M
markgB331HD Family
10
Great service
Pros:

Exceptional service by Andy at reception. Love this hotel. Location is perfect for downtown activities

2026-02-27 via Tripadvisor
B
brandongD1882ND Family
10
Stay
Pros:

Super nice helped us out with our stay

2026-02-27 via Tripadvisor
X
X6049MTchloel Family
10
Andy and Kynesia were very welcoming and made the check in very quick and easy for us. I definitely recommend.
Pros:

Checking in at the Holiday Inn in Binghamton was really smooth and easy. The front desk staff were friendly and welcoming, which made a great first impression. They helped us quickly and answered any questions we had without making us feel rushed. The process was simple and stress-free, and we were able to get to our room right away. It definitely set a positive tone for the rest of our stay.

2026-02-27 via Tripadvisor
H
Heather couple us
10
2026-02-23 via Nuitee
T
Tracey family_with_children fi
7
Pros:

room was quiet

Cons:

lacking decor, sofa bed not very clean

2026-02-23 via Nuitee