Kingston Regency Inn

Hotels
7.6 (748 reviews)
503 Washington Avenue , Kingston , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Courteous staff
Convenient location
Cons:
Broken amenities
Dirty rooms
Poor customer service

Categories

Cleanliness
6.6
Several mentions of dirty rooms and bugs.
Service
8.6
Mixed experiences, some found staff courteous; issues with check-in service noted.
Location
9.1
Convenient location mentioned positively.
Room Quality
7.6
Reports of broken appliances and needs for maintenance.
Amenities
7.1
Disappointment with inaccurate listings; no pool and high breakfast cost.
Value for Money
7.1
Overall value questioned due to amenities not meeting expectations.
Food and Beverage
6.6
Bad breakfast quality and lack of options led to disappointment.
Overall Experience
8.1
Guests appreciated cleanliness but expressed disappointment in expectations versus reality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:06

Property Description

Indulge in Luxury at Best Western Plus Kingston Hotel and Conference Center

Relaxation at Your Fingertips
Unwind in our indoor swimming pool, dine at the First Capitol Bistro and Bar, and enjoy free WiFi access throughout your stay. Each room is equipped with modern amenities for your comfort.

Stay Active and Energized
Take advantage of our fitness center to stay in shape during your visit.

Explore and Discover
Conveniently located near the Rondout Waterfront District and the Historic Stockade District, our hotel offers easy access to shopping, dining, and art galleries. Book your stay now and experience the best of Kingston.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SWF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 748 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 8.1
L
Laura • couple • de
1
Not again.
Pros:

The pool area looked nice and the arcade. Probably newly renovated. The rest would have needed the update much more.

Cons:

Almost everything. At arrival we thought at first its looking kind of ok, but the rooms…no words for that. Dirty, old, very worn down, my husband even had old pee stains at his bed under the sheets. I couldn’t shower in the bathroom because it was just horrible. So we can definitely not recommend it.

2026-10-22 • via Nuitee
T
Timothy • family_with_children • us
4
2026-10-20 • via Nuitee
J
Joseph • couple • us
10
2026-10-20 • via Nuitee
R
Riffle • family_with_children • us
9
Nice place to stay
Pros:

The room was comfortable, nice and clean. The gentleman at the lobby desk was super friendly and helpful.

Cons:

The ice machine was too far away from our room. There should have been one on our floor. We asked all week to get closet doors put back on, but was never done and was not even offered a discount on the room for that inconvenience. Everytime we opened the door to the room, it would hit those doors and keep us from being able to open the door wide when we needed to.

2026-10-19 • via Nuitee
E
Esther • family_with_children • us
9
2026-10-19 • via Nuitee
K
Katherine • solo_traveller • us
4
Pros:

Convenient location; very clean; quiet

Cons:

For the price I expected a TV with more than 6 channels, a toilet that flushed properly and a confusing layout

2026-10-19 • via Nuitee
K
Karen • couple • us
1
Will never stay at this place again. Way too expensive for a very out dated hotel and broken heater.
Pros:

Location

Cons:

The heater in the room was broken so no heat. I told the management and they had a repair guy come in who said yes it wasn’t working and couldn’t get it to work and when we asked if we could move to another room they said they didn’t have another room and brought us some blankets. It was below freezing.

2026-10-18 • via Nuitee
K
Kerry • family_with_children • us
5
The front desk staff was very nice and helpful!
Pros:

Breakfast was a cold continental and there was no juice or water.

Cons:

The restaurant didn’t appear open for dinner the night before so we had to order food to the hotel. We also had a room for 4 but not enough pillows and towels for 4 people.

2026-10-16 • via Nuitee
P
Paulo • couple • us
5
2026-10-15 • via Nuitee
A
ANTHONY • couple • us
5
OK
Pros:

Clean and comfortable

Cons:

Over priced
Parking lot too small

2026-10-15 • via Nuitee
L
Laura • family_with_children • us
1
Suciedad y mal servicio
Cons:

El desayuno cierra 30 minutos antes de la hora prevista, arrasado y sin reposición una hora antes. No limpian las habitaciones, no dejan toallas. Si las pides te dicen que las recojas en la recepción. Un desastre de servicio. Habitaciones sucias y huelen fatal. Baños viejos

2026-10-14 • via Nuitee
H
hadasmiller • family_with_children • il
5
Pros:

חדרים נוחים

Cons:

סגרו את ארוחת הבוקר חצי שעה לפני הזמן. הצוות לא הציע כרטיסים לארוחת הבוקר אלא רק אחרי שביקשתי במפורש. המפתחות לחדר לא עבדו לפעמים.

2026-10-14 • via Nuitee
O
O'Keef • family_with_children • us
8
Pros:

Excellent staff. Very clean.

Cons:

Building is old and shows it, needs renovation. Breakfast buffet was all cold food, nothing hot. All of the pastries and cereals tasted old or stale. Mattress was old and sagged in the middle.

2026-10-14 • via Nuitee
L
LeRoy • family_with_children • us
5
2026-10-13 • via Nuitee
A
Ariel • family_with_children • us
4
Pros:

The front desk staff are terrible, general manager is nice but WOW.

The pool is cold. The rooms smell.

2026-10-13 • via Nuitee
G
Grace • couple • us
4
Very low budget place to stay
Pros:

low budget hotel. Accommodates for workers. Continental breakfast was nothing but coffee and hard pastries and toast

Cons:

room smelled like smoke. Moved to a nicer room, no phone in room but not a problem

2026-10-13 • via Nuitee
T
Torres • couple • us
5
2026-10-12 • via Nuitee
A
Allen • couple • us
9
Pleasant
Pros:

The facility is clean and accessible. Nearby is the historic Four Corners. Plenty of free parking.

Cons:

A little confusion caused by the name on building Venue is not the Kingston Inn. There is a sign on main road.

2026-10-10 • via Nuitee
S
Susan Huttman • solo_traveller • us
7
Decent and Disappointing.
Pros:

Staff at check ln

Cons:

The continental breakfast was bad. Out of most items. We were there about 7:30am and it is open until 10. No cereal bowls and practically no cereal. Juice machine out of order. No yogurt or boiled eggs for a tad of protein. No fresh fruit either. Coffee was marginal. Hostess was not welcoming..Just blah.

The breakfast in my opinion could be improved. We thought it was a bonus that we could eat before leaving and be good until afternoon. Needless to say, we were disappointed.

It was a decent price for the area and we did appreciate that. The room was fine.

2026-10-09 • via Nuitee
O
Olga • extended_group • us
6
2026-10-08 • via Nuitee