Best Western Mill River Manor

Hotels
•
Best Western
8 (638 reviews)
173 Sunrise Highway , Rockville Centre , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Convenient location
Cons:
Cleanliness issues including bed bugs
Limited breakfast options

Categories

Cleanliness
7.25
Clean room mentioned positively, but issues like leaking toilets and bed bugs negatively impacted the score.
Service
9.25
Many reviews praised the staff, especially Linda, for being friendly and accommodating.
Location
9.25
Location received positive feedback for being convenient and enjoyable to walk around.
Room Quality
8.25
Rooms described as comfortable and well-appointed, though some noted noise issues.
Amenities
7.25
Basic amenities provided, but there were complaints about breakfast options and plastic cutlery.
Value for Money
8.25
Some found it expensive for a basic hotel, but cleanliness and location justified the cost.
Food and Beverage
6.25
Mixed reviews on breakfast quality and offerings, with some finding it lacking.
Overall Experience
8.25
Overall positive experience highlighted by staff but marred by specific issues like cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:34

Property Description

Convenient Long Island Location
Located just 34 km from Manhattan in Rockville Centre, the Best Western Mill River Manor offers free WiFi and parking for guests.

Comfortable Rooms and Amenities
Each room features a cable TV, tea/coffee maker, and air conditioning. En suite bathrooms come with a bath or shower, along with convenient extras like pay-per-view channels and ironing facilities.

Fantastic Facilities
Guests can take advantage of the 24-hour front desk, seasonal outdoor pool, and fitness center. Start your day with a complimentary breakfast at the on-site steakhouse, Tredwells.

Book your stay at the Best Western Mill River Manor for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 638 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
P
prudiem2019 • Solo travel
10
Look no more this hotel will not disappoint location, shops, restaurants, supermarket, cleanliness and service an A+!
Pros:

This Best Western location is amazing not too far from the airport, train station very nearby easy Travel. Restaurants and pubs walking distance. Supermarket and liquor store across the street. Rooms are very clean, service is amazing. I frequent this hotel Linda at the front desk is so sweet and very helpful along with the entire staff. It's reasonable and it has a really good breakfast fresh and changes everyday.

2026-03-16 • via Tripadvisor
L
Lenea • couple • us
5
2026-03-06 • via Nuitee
E
Ernestine • couple • us
10
2026-02-27 • via Nuitee
S
Stephen • family_with_children • us
10
2026-02-12 • via Nuitee
M
Marta • family_with_children • es
8
2026-02-10 • via Nuitee
A
Alket • family_with_children • al
4
Pros:

Rien

Cons:

Tout

2026-01-30 • via Nuitee
A
Alaina • couple • us
9
2026-01-23 • via Nuitee
R
Ronald • couple • us
10
all good
2026-01-20 • via Nuitee
S
Suganya • family_with_children • in
9
Nice stay with a tasty breakfast
Pros:

Breakfast was excellent, everything needed to satisfy for both adults and the kids

Cons:

Is a bit far from the main attractions but that is not their fault

2026-01-19 • via Nuitee
T
Tony • extended_group • us
10
My stay was good without no inconveniences
Pros:

Breakfast, location

Cons:

The room is a bit small but it was ok

2026-01-19 • via Nuitee
S
Steven • family_with_children • us
7
Pros:

Location, price, staff was friendly, free breakfast and free parking.

Cons:

The room was a little small for 4 people and the air was always humid.

2026-01-19 • via Nuitee
M
Marites • family_with_children • ca
10
Pros:

Clean good breakfast the place very convenient close train restaurants and groceries very recommend to stay on

2026-01-19 • via Nuitee
A
ANA MARIA • family_with_children • ec
9
2026-01-19 • via Nuitee
M
Matthew • family_with_children • us
5
Not worth the value for what we got.
Pros:

Location was good. Staff was very nice.

Cons:

Room was small. Beds were uncomfortable. Pool was closed, one reason we chose this location, no notification of it being closed.

2026-01-19 • via Nuitee
R
Rosario • family_with_children • pr
9
2026-01-19 • via Nuitee
J
Jillian • solo_traveller • us
5
It was decent but could be improved.
Pros:

Free buffet

Cons:

No pool, no silverware

2026-01-19 • via Nuitee
P
Phil • solo_traveller • us
7
The staff makes this hotel inviting.
Pros:

The staff was knowledgeable, friendly and helpful. Although a bit sparse, the room was clean and adequately appointed.

Cons:

I am not a fan of hotels with rooms that open to the outside and that is the case at this property. Clearly, nothing can be done about that at this point.

2026-01-19 • via Nuitee
K
Kenneth • extended_group • us
8
The manager and staff were excellent.
2026-01-19 • via Nuitee
A
Arvai1223 • Solo travel • Rockville Centre, Long Island, New York
10
Best hotel in the world
Pros:

When you come here go see the lady at the front desk named Linda she's excellent she'll give you the best rate that she can possibly give you very pleasant and manager sunnie she's another excellent person so go see them to enjoy seeing you

2026-01-17 • via Tripadvisor
3
323prudencem • Family
10
I only stay at this hotel, anything you need is nearby and Linda at the front desk is so helpful and welcoming!
Pros:

This hotel location is close to the train, city. shopping ,restaurants and grocery stores! The rooms are clean the service is amazing Linda at the front desk is always a pleasure to deal with anything you need she's on it. The breakfast is really good and they alternate each day so you have a selection! I frequent this hotel and am always very satisfied!

2026-01-15 • via Tripadvisor