Best Western Mill River Manor

Hotels
Best Western
8 (674 reviews)
173 Sunrise Highway , Rockville Centre , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Convenient location
Cons:
Cleanliness issues including bed bugs
Limited breakfast options

Categories

Cleanliness
7.25
Clean room mentioned positively, but issues like leaking toilets and bed bugs negatively impacted the score.
Service
9.25
Many reviews praised the staff, especially Linda, for being friendly and accommodating.
Location
9.25
Location received positive feedback for being convenient and enjoyable to walk around.
Room Quality
8.25
Rooms described as comfortable and well-appointed, though some noted noise issues.
Amenities
7.25
Basic amenities provided, but there were complaints about breakfast options and plastic cutlery.
Value for Money
8.25
Some found it expensive for a basic hotel, but cleanliness and location justified the cost.
Food and Beverage
6.25
Mixed reviews on breakfast quality and offerings, with some finding it lacking.
Overall Experience
8.25
Overall positive experience highlighted by staff but marred by specific issues like cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:34

Property Description

Convenient Long Island Location
Located just 34 km from Manhattan in Rockville Centre, the Best Western Mill River Manor offers free WiFi and parking for guests.

Comfortable Rooms and Amenities
Each room features a cable TV, tea/coffee maker, and air conditioning. En suite bathrooms come with a bath or shower, along with convenient extras like pay-per-view channels and ironing facilities.

Fantastic Facilities
Guests can take advantage of the 24-hour front desk, seasonal outdoor pool, and fitness center. Start your day with a complimentary breakfast at the on-site steakhouse, Tredwells.

Book your stay at the Best Western Mill River Manor for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 674 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
T
Tana couple us
10
Pros:

Great place to stay, will be back!

2026-07-24 via Nuitee
G
Gary solo_traveller us
8
Pros:

Rooms very clean and up to date. Parking was free. Staff were friendly.Breskfast buffet was very good.

Cons:

For a 3 star price could have been lower. Pool should have been fixed. Have a feeling it has not been fixed in quite a while.

2026-07-24 via Nuitee
T
Tana couple us
10
Excellent ❤️❤️
Pros:

Great staff and place to stay❤️❤️❤️

Cons:

It was great!

2026-07-21 via Nuitee
A
Aleksandr couple us
4
Best of the worst
Pros:

Great service and polite staff. Clean rooms.

Cons:

Neighbors are people who seem like they clearly can’t afford to stay at these hotels yet appear to be living there. Pool was closed

2026-07-21 via Nuitee
T
Thorsten family_with_children de
7
2026-07-21 via Nuitee
L
Lucia solo_traveller gb
8
Pros:

Clean, comfortable, friendly staff, convenient

Cons:

A bit noisy in the morning with trollies being pushed along the walkways

2026-07-21 via Nuitee
P
Paul couple us
3
2026-07-13 via Nuitee
N
Nienke solo_traveller nl
5
Gedateerd maar zeer schoon , geen zwembad, goede locatie
Pros:

Schoon. Geweldige locatie, centraal en directe railroad naar manhattan

Cons:

Het zwembad staat al 2 jaar leeg. Heel slecht dat er nog mee wordt geadverteerd.

2026-07-13 via Nuitee
J
John solo_traveller us
10
2026-07-07 via Nuitee
J
John solo_traveller us
4
2026-07-07 via Nuitee
D
Daniellwaringsr Family Rockville Centre, Long Island, New York
10
Best western is the BEST
Pros:

So sorry I’m only allowed to rate you a 5 instead of a 10 cause this is the most outstanding hotel from staff to elevator to room, I never once had a bad experience always looking forward to coming back

2026-07-02 via Tripadvisor
R
Rony couple us
7
Excellent
Pros:

The service provided such as: free parking, cleanest breakfast and the staff was friendly.

Cons:

I like everything there, wish more hotels in NY could offer the same service you provided.

2026-07-01 via Nuitee
O
Omar extended_group us
2
One night crash
Pros:

Clean enough. Good breakfast. Nice staff.

Cons:

Smells like humidity, weed and cigarettes. All at once.

2026-06-28 via Nuitee
A
Arvai1223 Solo travel Rockville Centre, Long Island, New York
10
This place is excellent everybody that works there is very nice but if you want the best deals that they could give go over and
Pros:

Everybody there was great especially Linda go see her she'll give you the best way that she could possibly give you

2026-06-23 via Tripadvisor
A
Andre solo_traveller us
8
2026-06-14 via Nuitee
S
SHAVEZ family_with_children pk
7
2026-06-12 via Nuitee
K
Kevin solo_traveller us
5
2026-06-11 via Nuitee
H
Hope solo_traveller us
1
Very disappointed.
Pros:

The convenience to the surrounding restaurants and shoppes.

Cons:

They advertise they have a pool, but it was not opened. There was nowhere to sit to read a book or chat with family and friends. There was a gate around 3/4 of the premises which prevented you from entering and exiting except through one point. I felt like I was one locked up in prison. The mattress were uncomfortable woke up with a backache. I ended up leaving a day early it was so bad.

2026-06-11 via Nuitee
J
Jean couple fr
7
Très cher pour un produi qui n’était pas à la hauteur
Pros:

Chambre spacieuse et grande

Cons:

La proximité de la route très passante jour et nuit donc le bruit ..

Le petit déjeuner avec uniquement des produits très bas de gamme !!!!

2026-05-27 via Nuitee
G
Gopaul couple us
9
2026-05-24 via Nuitee