Holiday Inn Saratoga Springs by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (826 reviews)
232 Broadway , Saratoga Springs , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Amenities
Cons:
High prices
Room quality issues
Food quality inconsistencies

Categories

Cleanliness
8.38
Both myself & my husband were impressed with the cleanliness of this establishment.
Service
8.85
The entire staff were extremely courteous, warm & friendly and very sweet & accommodating.
Location
8.89
Excellent location, close to downtown and many eateries and boutiques.
Room Quality
7.64
Rooms could use paint/refresh and bed very firm.
Amenities
8.67
Good amenities including on-site restaurant and multiple pools.
Value for Money
7.63
Price was exorbitant and no complimentary breakfast, which affected value.
Food and Beverage
7.18
Breakfast options varied, but dinner food was noted as extremely salty.
Overall Experience
8.35
A generally pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Location and Surroundings
Nestled in the heart of historic downtown Saratoga Springs, just a stone's throw away from the renowned Saratoga Race Course, the Holiday Inn offers a prime location for exploring the city's charm and attractions.

Comfortable Accommodations
Step into rooms adorned with elegant dark wood furniture, equipped with modern amenities like a microwave, refrigerator, flat-screen TV, and coffee maker. Enjoy a cozy stay with all the essentials at your fingertips.

Relaxation and Dining Options
Indulge in ultimate relaxation with access to both indoor and outdoor pools, along with a convenient fitness center. Treat your taste buds at Bookmakers Casual Eatery and Lounge, offering delicious meals and a charming patio dining experience.

Ready to experience the best of Saratoga Springs? Book your stay at Holiday Inn today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room Including breakfast: The rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

8.2
Based on 826 reviews
Cleanliness: 8.38
Service: 8.85
Location: 8.89
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 7.18
Overall Experience: 8.35
M
Marilena Miriam couple ca
9
2026-08-05 via Nuitee
A
angela couple us
10
2026-08-03 via Nuitee
A
Alexandre couple ca
8
2026-08-03 via Nuitee
L
Lian couple us
4
Must modernize the rooms and elevators
Pros:

Desk attendent was ‘indifferent’. Also offered no support w lugggage. Finally - when asked for restaurant review he pushed the hotel restaurant

2026-08-02 via Nuitee
M
McMichael couple us
9
2026-08-02 via Nuitee
G
Go47986563980 Friends getaway Quincy, Massachusetts
10
Visiting Saratoga for the races
Pros:

The Holiday Inn Saratoga Springs is in the perfect location for your visit. It is minutes from the downtown and ten minutes form the race track, both are walkable, but the hotel does offer a shuttle to area locations. Breakfast on site was very good.

The staff at the front desk were very helpful and accommodating during our stay. We owe a big shout out to the front office supervisor Amy who helped to make our stay effortless.

I highly recommend this location for a stay.

2026-07-25 via Tripadvisor
D
Doug couple us
8
Just fine
Pros:

Location

Cons:

Dining room

2026-07-24 via Nuitee
K
Kristen extended_group us
9
2026-07-24 via Nuitee
D
Debra couple us
9
2026-07-23 via Nuitee
J
JASON couple gr
7
2026-07-15 via Nuitee
D
Dorward couple us
7
Overall, it was a very pleasant stay.
Pros:

Breakfast was just all right, but I think very expensive would’ve wished for two options the full breakfast buffet, and a late breakfast. The rooms were surprisingly renovated, and the bed comfortable. The entire hotel had been renovated except for the exterior which had peeling paint, but the pool was clean and so were the facilities in the rooms.

Cons:

It was very warm in the room, even though we tried to put the temperature down to 67°. It remained at 72 and the microwave after you put something in and used it locked. You had to unplug it to release the door to open it to get out your item. Also, we were not told when we first checked in that there was a shuttle that would take us to the local racetrack or into town or within a 5 mile radius. We did not find out until the second day there.

2026-07-14 via Nuitee
A
Anthony couple us
10
2026-07-14 via Nuitee
N
Noreen solo_traveller us
10
2026-07-10 via Nuitee
M
Maria solo_traveller us
10
2026-07-05 via Nuitee
W
Wolfgang couple de
9
Pros:

Super Shuttle Service

2026-07-03 via Nuitee
D
dangJ8973DD Business
10
Business trip
Pros:

Manager Amy was kind and professional was extremely helpful

Staff was polite rooms were clean

2026-06-27 via Tripadvisor
J
Jacob couple us
10
2026-06-24 via Nuitee
A
Angel Rachelle solo_traveller us
10
The most enjoyable stay I have had at a Holiday Inn in a very long time!
Pros:

I was exhausted by the time I reached the hotel. As I am traveling overseas, I had oversized luggage which I couldn't maneuver alone. I receptionists at the front desk couldn't have been nicer. The put my luggage in storage (which other hotels refused to do), reserved a shuttle for my next day appointment so I wouldn't have to order a taxi. This was all done for an overwhelmed, not very pleasant traveler (ME)! I then calmed down and went into the restaurant for dinner. The bartender/waitress couldn't have been nicer and the meal was delicious. This visit gave me faith in humanity once again.

Cons:

Nothing! Everything was excellent.

2026-06-23 via Nuitee
E
Emma extended_group us
10
2026-06-21 via Nuitee
S
Sophie couple ch
8
Hôtel pratique pour visiter Saratoga
Pros:

L’emplacement est parfait à côté de la ville avec les restaurants et les boutiques et d’un grand parc. Il y a 2 piscines une intérieure et l’autre extérieure c’est pratique et la chambre était grande avec des lits confortables

Cons:

L’hôtel est un peu vieillot et mériterait une rénovation. On entend tout à travers la ventilation de la salle de bain et ce n’est pas très propre dans les couloirs : une assiette sale est restée par terre toute la journée et des papiers et saletés n’ont jamais été nettoyé dans un endroit par terre vers la réception

2026-06-21 via Nuitee