Holiday Inn Saratoga Springs by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (684 reviews)
232 Broadway , Saratoga Springs , US
+1 518-584-4550

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (close to venues and attractions)
Friendly, helpful staff and front desk
Shuttle service and on-site restaurant/bar
Generally clean and comfortable rooms (many mentions)
Good parking
Cons:
Rooms and bathrooms are dated and need updating
Breakfast is inconsistent and often considered overpriced
Housekeeping/maintenance lapses (left items, odors, small repairs needed)
Some rooms are small or located near noisy areas
Unsecured Wi-Fi reported by one guest

Categories

Cleanliness
7.6
Many guests report rooms are clean and well maintained, but there are recurring housekeeping lapses (glasses left outside, bottle cap in elevator), occasional food odors in rooms, and some bathroom maintenance/cleanliness concerns.
Service
9.4
Staff and front desk repeatedly described as extremely friendly and helpful; shuttle service praised and concierge/helpful recommendations noted. One report of an indifferent desk attendant but overall service is a strong positive.
Location
9.4
Location is frequently called excellent/perfect for Saratoga Springs and close to venues; many reviews highlight convenience and proximity to attractions.
Room Quality
7
Mixed feedback: some rooms described as clean and comfortable with good beds, others noted dated decor (old carpet), small rooms, noisy placement near elevators, and bathrooms needing updates.
Amenities
8.8
Shuttle service, on-site restaurant/bar, parking, and breakfast options (including an omelette station in some stays) are valued by guests; amenities are a decisive positive for many.
Value for Money
7.6
Perceived value is mixed—some find the property good value, but multiple guests feel the breakfast and some food options are overpriced for the quality, lowering overall value perception.
Food and Beverage
7.4
Highly mixed impressions: several guests loved the breakfast (fresh omelettes, variety), while others report poor quality (rubbery sausage, lukewarm eggs) or overpriced buffet; inconsistency across visits.
Overall Experience
8.4
Overall positive stays with many guests saying they'd return—strong location and service are highlights, tempered by dated rooms, occasional housekeeping/maintenance issues, and mixed food/value experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Location and Surroundings
Nestled in the heart of historic downtown Saratoga Springs, just a stone's throw away from the renowned Saratoga Race Course, the Holiday Inn offers a prime location for exploring the city's charm and attractions.

Comfortable Accommodations
Step into rooms adorned with elegant dark wood furniture, equipped with modern amenities like a microwave, refrigerator, flat-screen TV, and coffee maker. Enjoy a cozy stay with all the essentials at your fingertips.

Relaxation and Dining Options
Indulge in ultimate relaxation with access to both indoor and outdoor pools, along with a convenient fitness center. Treat your taste buds at Bookmakers Casual Eatery and Lounge, offering delicious meals and a charming patio dining experience.

Ready to experience the best of Saratoga Springs? Book your stay at Holiday Inn today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room Including breakfast: The rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

8.2
Based on 684 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.4
Room Quality: 7
Amenities: 8.8
Value for Money: 7.6
Food and Beverage: 7.4
Overall Experience: 8.4
J
James • couple • us
9
Fun
Pros:

Nice stay

Cons:

nothing

2026-10-21 • via Nuitee
A
Ann • couple • us
6
We had a problem with no hot water .
Pros:

Breakfast was good.

Cons:

The internet was not protected. I did not need the password to connect and was told that’s how it is. Very unsafe.

2026-10-14 • via Nuitee
H
Holly • couple • us
8
I loved Saratoga Springs.
Pros:

Excellent location The room was clean. A decent breakfast. Room was quiet.

Cons:

Bed and pillow could have been better. My first floor room smelled of food from a nearby gathering even hours later.

2026-10-10 • via Nuitee
J
Julianne • couple • us
8
Pros:

Property was clean spacious and welcoming

Cons:

Breakfast was not free and was expensive for what it was ($18/pp for what was a self serve slightly elevated continental breakfast)

2026-10-10 • via Nuitee
T
Theodore • solo_traveller • us
8
2026-10-10 • via Nuitee
E
Ellen • couple • us
10
It was great and thank you
2026-09-17 • via Nuitee
R
Richard • couple • us
7
Stay and location were great facilities are nice. Just the rooms need an upgrade.
Pros:

Location and staff were great

Cons:

The rooms were dated. Old carpet from the 1980’s

2026-09-16 • via Nuitee
L
Lori • couple • us
6
Pros:

The breakfast is horrible
This is the second time staying at a Holiday Inn and eating the breakfast. Nothing natural about the eggs! Sausage is rubber and gross. Hash brown potatoes deflated when you put your fork in it!
Breakfast started at 7. We were there at 7:30 and it was not hot. Slightly warm… gross. For $18 a person I can definitely get better. Won’t eat the breakfast again.

2026-09-13 • via Nuitee
M
Mary Kay • extended_group • us
9
Great location very well run with a lovely staff.
Pros:

Very well, kept excellent location. Lovely park behind the building.

Cons:

Nothing I could note.

2026-09-13 • via Nuitee
A
Amy • family_with_children • us
7
Pros:

Great location

Cons:

Very small room

2026-09-13 • via Nuitee
R
Richard • solo_traveller • us
8
Pros:

Location was perfect and the staff were super friendly and helpful

2026-09-10 • via Nuitee
A
Anna • extended_group • ca
10
Absolutely would stay here again. Location is perfect. Close to concert venue
Pros:

The front desk staff was extremely friendly. Offered us a choice of rooms and floors. Provided information on a free shuttle for a concert we were going to. Extremely surprised to be offered this and very thankful. The breakfast was amazing. Plenty to choose from including a fresh made omelette station, fresh baked good, fruit, cereal, waffles, eggs, bacon, sausage , etc. The pillows and beds in the room was very comfortable.

2026-09-07 • via Nuitee
R
Regina • solo_traveller • us
8
2026-09-05 • via Nuitee
J
Johana • couple • ve
10
Muy bien
Pros:

Todo chevre

Cons:

No incluyen el
Desayuno

2026-09-03 • via Nuitee
N
Natale • solo_traveller • us
10
2026-08-28 • via Nuitee
C
Cheryl • solo_traveller • us
10
Pros:

Everything you need is right there. Great location, shuttle service & restaurant.

Cons:

N/A

2026-08-25 • via Nuitee
J
jose • solo_traveller • pt
5
2026-08-24 • via Nuitee
D
David • couple • us
10
2026-08-22 • via Nuitee
F
francis • extended_group • us
8
2026-08-22 • via Nuitee
J
John • couple • us
9
We’ll be back!
Pros:

Well maintained, close to all in Saratoga Springs. Shuttle available to race track. Good parking.

2026-08-20 • via Nuitee