Holiday Inn Saratoga Springs by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (839 reviews)
232 Broadway , Saratoga Springs , US
+1 518-584-4550

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Amenities
Cons:
High prices
Room quality issues
Food quality inconsistencies

Categories

Cleanliness
8.38
Both myself & my husband were impressed with the cleanliness of this establishment.
Service
8.85
The entire staff were extremely courteous, warm & friendly and very sweet & accommodating.
Location
8.89
Excellent location, close to downtown and many eateries and boutiques.
Room Quality
7.64
Rooms could use paint/refresh and bed very firm.
Amenities
8.67
Good amenities including on-site restaurant and multiple pools.
Value for Money
7.63
Price was exorbitant and no complimentary breakfast, which affected value.
Food and Beverage
7.18
Breakfast options varied, but dinner food was noted as extremely salty.
Overall Experience
8.35
A generally pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Location and Surroundings
Nestled in the heart of historic downtown Saratoga Springs, just a stone's throw away from the renowned Saratoga Race Course, the Holiday Inn offers a prime location for exploring the city's charm and attractions.

Comfortable Accommodations
Step into rooms adorned with elegant dark wood furniture, equipped with modern amenities like a microwave, refrigerator, flat-screen TV, and coffee maker. Enjoy a cozy stay with all the essentials at your fingertips.

Relaxation and Dining Options
Indulge in ultimate relaxation with access to both indoor and outdoor pools, along with a convenient fitness center. Treat your taste buds at Bookmakers Casual Eatery and Lounge, offering delicious meals and a charming patio dining experience.

Ready to experience the best of Saratoga Springs? Book your stay at Holiday Inn today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room Including breakfast: The rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

8.2
Based on 839 reviews
Cleanliness: 8.38
Service: 8.85
Location: 8.89
Room Quality: 7.64
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 7.18
Overall Experience: 8.35
R
Richard • solo_traveller • us
8
Pros:

Location was perfect and the staff were super friendly and helpful

2026-09-10 • via Nuitee
A
Anna • extended_group • ca
10
Absolutely would stay here again. Location is perfect. Close to concert venue
Pros:

The front desk staff was extremely friendly. Offered us a choice of rooms and floors. Provided information on a free shuttle for a concert we were going to. Extremely surprised to be offered this and very thankful. The breakfast was amazing. Plenty to choose from including a fresh made omelette station, fresh baked good, fruit, cereal, waffles, eggs, bacon, sausage , etc. The pillows and beds in the room was very comfortable.

2026-09-07 • via Nuitee
R
Regina • solo_traveller • us
8
2026-09-05 • via Nuitee
J
Johana • couple • ve
10
Muy bien
Pros:

Todo chevre

Cons:

No incluyen el
Desayuno

2026-09-03 • via Nuitee
N
Natale • solo_traveller • us
10
2026-08-28 • via Nuitee
C
Cheryl • solo_traveller • us
10
Pros:

Everything you need is right there. Great location, shuttle service & restaurant.

Cons:

N/A

2026-08-25 • via Nuitee
J
jose • solo_traveller • pt
5
2026-08-24 • via Nuitee
F
francis • extended_group • us
8
2026-08-22 • via Nuitee
D
David • couple • us
10
2026-08-22 • via Nuitee
L
Leathem • solo_traveller • us
8
Pros:

Staff were helpful and friendly. Room was clean and comfortable. Location for SPAC was good. Breakfast (not included) was adequate, though pricey for what was offered. Diner in the restaurant was unremarkable. Better to eat elsewhere and for less money.

2026-08-20 • via Nuitee
J
John • couple • us
9
We’ll be back!
Pros:

Well maintained, close to all in Saratoga Springs. Shuttle available to race track. Good parking.

2026-08-20 • via Nuitee
K
Karen • couple • us
7
2026-08-18 • via Nuitee
T
Thompson • family_with_children • us
9
2026-08-17 • via Nuitee
D
Donna • family_with_children • ca
10
Wonderful all around.
Pros:

Everything…room excellent. Shuttle fantastic. Breakfast great. Staff friendly and helpful.

Cons:

Bathroom needs updating. Bath not secure.

2026-08-16 • via Nuitee
S
Stephanie • couple • us
8
Holiday is fantastic choice for a short stay when going to the races
Pros:

The shuttle and restaurant/bar on site were the deciding factor to stay at Holiday Inn.

Cons:

Room was close to the elevator and hall, which made it was a little loud in am. However, the room was super clean and large,

2026-08-15 • via Nuitee
A
Anthony • couple • us
6
Good location, bar, restaurant and price but a bad bathroom
Pros:

We did not eat

Cons:

Bathroom was old and run down. It needs an update asap

2026-08-15 • via Nuitee
P
Patti • couple • us
7
fair
Pros:

Location was great.

Cons:

Housekeeping could step it up.
Same glasses sat outside 2 rooms for well over 24 hours. Same bottle cap in elevator for over 24 hours. the light switch had the switch and a 1970’s dial for a heat lamp that doesn’t work.

2026-08-11 • via Nuitee
M
Marilena Miriam • couple • ca
9
2026-08-05 • via Nuitee
A
angela • couple • us
10
2026-08-03 • via Nuitee
A
Alexandre • couple • ca
8
2026-08-03 • via Nuitee