Hotel Regal Pacific Santiago

Hotels
9 (3446 reviews)
Apoquindo, 5680 , Santiago , cl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Some amenities could be improved
Outdated decor in rooms

Categories

Cleanliness
9.25
Multiple reviews highlight cleanliness positively.
Service
9.25
Guests consistently mention friendly and helpful staff.
Location
9.25
Several reviews emphasize the great location near metro and other amenities.
Room Quality
8.75
Rooms are noted as comfortable; however, some mention outdated decor.
Amenities
8.25
Mixed feelings on amenities; some reviews mention the gym and jacuzzi positively, but concern over the spa quality.
Value for Money
8.75
Generally viewed as good value for the quality of stay.
Food and Beverage
9.25
Excellent breakfast received consistent praise.
Overall Experience
9.25
Overall, guests express high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:24

Property Description

Luxurious 5-Star Accommodation
Indulge in the epitome of luxury at Hotel Regal Pacific Santiago. With spacious guestrooms equipped with modern amenities, including cable TV and internet connection, your comfort is our top priority.

Diverse Dining Options
Satisfy your culinary cravings with our two restaurants offering a range of delectable dishes from local, Mediterranean, and Italian cuisines. Whether you prefer light and vegetarian meals or hearty classics, we have something to please every palate.

Wellness Centre and Relaxation
Unwind and rejuvenate at our wellness centre, complete with a whirlpool, gym, sauna, squash court, and a range of massage and beauty treatments. After a day of exploring Santiago, treat yourself to some well-deserved pampering.

Experience the height of luxury and comfort at Hotel Regal Pacific Santiago. Book your stay now for an unforgettable experience.

Important information:

IMPORTANT INFORMATION - CREDIT CARDS
A credit card will be required as guarantee upon check-in for all guests. The name on the credit card must match the guest's name.

Extra beds can only be requested for Deluxe rooms, and extra charges apply.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars (CREDIT CARD DOLLAR OR DOLLAR CASH) and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency or DEBIT CARD. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3446 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
E
Eliezer solo_traveller br
10
Pros:

Tudo muito bom, super indico, dos funcionários prestativos, instalações, restaurante, enfim podem se hospedar lá sem preocupações. Espero voltar em breve.

2026-05-09 via Nuitee
0
01Carlin family_with_children br
9
Estadia maravilhosa em família
Pros:

Café da manhã excepcional .. conforto dos quartos, ar condicionado mas principalmente o atendimento dos funcionários, todos sem exceção mto prestativos e educados com toda minha família, desde o transfer no aeroporto as 2am até os atendentes do café da manha, recepção todos os turnos, restaurante (pois utilizamos o restaurante em um dos dias), estadia excepcional

Cons:

a cama do quarto 602 parece estar com problema no colchao, parece um pouco macio demais comparado com o outro lado do mesmo colchao, isso atrapalhou um pouco o conforto

2026-05-07 via Nuitee
J
Jorge Ernesto solo_traveller pe
10
Muy buena la relación precio-calidad👍🏻
Pros:

Todo muy bien, la ubicación, la atención, el desayuno bufet muy bueno y el restaurante también, regresaré 👍🏻

2026-05-07 via Nuitee
N
Nieves couple cl
10
Excelente atención y cordialidad.
Pros:

La atención del personal y el desayuno 10/10
También destacó que nos permitieron el ingreso apenas llegamos.

Cons:

Falta mayor iluminación en la habitación.

2026-05-07 via Nuitee
D
Daniel couple cl
1
Pésima atención
Cons:

En la mañana bajé a recepción a pedir agua, me mandaron a comprar a la calle, caminé cuadras y cuadras, recorrí, y estaba todo cerrado. Me parece insólito que un hotel no disponga de algo tan básico y escencial como agua para sus huéspedes y lo manden a comprar afuera donde esta todo cerrado

2026-05-06 via Nuitee
J
Jose Miguel solo_traveller cl
9
Cons:

Falto temperatura en el jacuzzi

2026-05-06 via Nuitee
F
Francisco solo_traveller cl
10
Excelente hotel
Pros:

Buena atención buena ubicación

Cons:

Por el valor podría ser poco más equipada la habitación

2026-05-05 via Nuitee
L
lorena couple cl
9
2026-05-05 via Nuitee
H
Herrera Vergara solo_traveller cl
10
Maravilloso hotel
Pros:

Como, buena ubicación, limpio y el personal amable

Cons:

Nada

2026-05-04 via Nuitee
P
Pilar solo_traveller ar
9
Pros:

..

Cons:

...

2026-05-04 via Nuitee
J
jorge couple cl
10
Pros:

Habitaciones y comida

Cons:

Nada

2026-05-03 via Nuitee
M
Marcelo Ernesto extended_group ar
9
2026-05-02 via Nuitee
G
Giovanni solo_traveller it
10
2026-05-02 via Nuitee
G
Giovanni solo_traveller it
10
2026-05-02 via Nuitee
C
claudia couple ar
9
Excelente relación precio calidad
Pros:

Habitación cómoda
Buen desayuno
Excelente atención
Buena temperatura del agua en la piscina del sos
Parking cómodo

Cons:

El spa era pequeño

2026-05-02 via Nuitee
J
Joel couple br
8
O lobby e a entrada precisam de uma revitalização
Pros:

Muito boa , apesar do box do banheiro aberto

Cons:

Espaçosa

2026-05-02 via Nuitee
A
Alejandra solo_traveller ch
10
Comme à la maison
Pros:

Les chambres sont très confortables. le petit déjeuner est magnifique, varié et joliment présenté, le personnel aussi bien en cuisine que les serveuses est vraiment au top, professionnel, attentionné et chaleureux. Un grand merci au chef Enrique Araya et son équipe et a tout le personnel de l'hôtel et le grand sourire de Joaquin toutes les matins au petit-déjeuner.

2026-05-01 via Nuitee
M
Marcia solo_traveller cl
10
Excelente hotel, muy recomendable
Pros:

Hotel muy cómodo, excelentemente limpio, el personal muy amable y el desayuno espectacular, variado incluso con opciones sin gluten

Cons:

Todo perfecto

2026-05-01 via Nuitee
J
Javiera couple cl
10
Excelente servicio
Pros:

Muy cómodo y amplio, lo usé para vestirme el día de mi matrimonio y fue espectacular.

2026-04-30 via Nuitee
R
Roque solo_traveller py
10
2026-04-30 via Nuitee