Hampton Inn Martinsburg

Hotels
•
Hampton Inn
8.7 (412 reviews)
975 Foxcroft Avenue , Martinsburg , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Great, convenient location
Clean rooms and comfortable beds
Good/above-average breakfast
Easy check-in
Pool available
Pet friendly (for some guests)
Close to dining and highway access
Cons:
Occasional cleanliness problems (leftover food, greyed towels, clogged drain)
Extra pet fee ($50) and pet-related issues
Small rooms or smaller-than-expected room size
Fridge could be colder / small fridge
Occasional HVAC/temperature control issues
Front desk staffing problems or lack of assistance
Staff entering occupied room (privacy/safety concern)
Parking constraints mentioned

Categories

Cleanliness
7.9
Mixed signals: many guests praised clean rooms and bathrooms, but there are several notable cleanliness issues (greyed towels, leftover food in a cabinet, clogged tub) that lowered this score.
Service
9.2
Generally excellent and friendly staff frequently mentioned (welcoming receptionists, helpful/exceptional staff), with a few service lapses (front desk understaffed, staff entering an occupied room) that slightly reduce the score.
Location
9.9
Consistently praised for convenience and proximity to highways and local destinations; multiple comments calling location excellent or very convenient justify a high score.
Room Quality
8.2
Rooms are described as comfortable with good beds and clean bathrooms, but issues like warm rooms, small/fridge not cold, clogged drains, and occasionally smaller-than-expected rooms lower this rating.
Amenities
8.3
Amenities noted include a good pool and breakfast offerings; pet-friendly policy is a plus for some, but pet-related problems and limited fridge size temper the score.
Value for Money
8.1
Most guests felt the stay was worthwhile, but complaints about an extra $50 pet fee and occasional cleanliness issues reduce perceived value slightly.
Food and Beverage
8.5
Breakfast is frequently described as good or above average, though some guests find the options repetitive and have minor dislikes (e.g., smoked sausages), resulting in a generally positive but not perfect score.
Overall Experience
9.5
Overall feedback is strongly positive: many guests enjoyed their stay, felt safe, and would return or recommend the hotel, producing a high overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:34

Property Description

Convenient Location near Martinsburg Mall:
Located within walking distance of Martinsburg Mall, Hampton Inn offers comfortable rooms with free Wi-Fi and cable TV, making it the ideal choice for shopping enthusiasts.

Relaxing Amenities:
Unwind by taking a dip in the outdoor pool or staying active in the fitness room. The well-decorated air-conditioned rooms feature essential amenities like a work desk, microwave, and refrigerator, ensuring a pleasant stay for every guest.

Exceptional Services:
Start your day with a delicious hot breakfast buffet and take advantage of the 24/7 reception, fax/printing services, and laundry facilities. With the Eastern WV Regional Airport just 5 miles away, Hampton Inn Martinsburg is your gateway to convenience and comfort.

Book your stay at Hampton Inn Martinsburg now for a delightful and stress-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, all rooms are 100% nonsmoking.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 412 reviews
Cleanliness: 7.9
Service: 9.2
Location: 9.9
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8.1
Food and Beverage: 8.5
Overall Experience: 9.5
K
Kelli • solo_traveller • as
2
They put me knowingly in a harmful environment and situations
Pros:

Nothing

Cons:

I was gang stalked by staff and guests

2026-08-15 • via Nuitee
M
Mary • solo_traveller • us
5
2026-08-08 • via Nuitee
M
Mary • family_with_children • us
10
clean, comfortable, great pool and breakfast!
Pros:

staff was EXCELLENT! professional and polite! Nice breakfast!

Cons:

NA

2026-08-08 • via Nuitee
S
Susy • couple • us
10
Convienent location, comfortable rooms and beds.
Pros:

Theresa was welcoming and friendly, coffee was made regularly.

Cons:

N/A

2026-08-05 • via Nuitee
M
Maegan • family_with_children • us
4
It was an okay stay.
Pros:

The availability of Queen size beds.

Cons:

We stayed only two nights. The room had a refrigerator. It was warm inside. The drain in the tub was clogged when we used it for the first time. Parts of the "white" towels were greyed and looked like dirty.

2026-07-18 • via Nuitee
K
Kyle • couple • us
10
2026-07-18 • via Nuitee
C
Christine • solo_traveller • us
1
bad
Pros:

pool was ok

Cons:

no one to help at front desk

2026-07-16 • via Nuitee
T
Thomas • extended_group • us
10
Enjoyable exceeded expectations
Pros:

Room amenities

Cons:

Nothing

2026-07-10 • via Nuitee
M
Mary • solo_traveller • us
9
2026-07-10 • via Nuitee
D
Deneen • couple • us
10
Pros:

We had to leave out early so missed breakfast

2026-07-06 • via Nuitee
A
Alfredo • solo_traveller • us
10
Pros:

Overall it was very good.
Friendly staff and clean.

2026-06-30 • via Nuitee
J
John • couple • us
6
Will consider a different motel chain in the future
Pros:

Receptionist working front desk

Cons:

Parking
Breakfast / No coffee

2026-06-29 • via Nuitee
L
Lorraine • solo_traveller • us
10
2026-06-29 • via Nuitee
D
Diana • couple • us
10
Very pleasant and relaxing
Pros:

Breakfast was good great location

Cons:

Nothing

2026-06-22 • via Nuitee
E
Eugene • couple • us
10
Good time had by both of us.
Pros:

70th Birthday Party, and a 2026 graduate celebration. Also family living in Martinsburg visit.

Cons:

My wife and I are not picky people, everything was okay.

2026-06-22 • via Nuitee
K
Ken • family_with_children • us
5
Pros:

Staff friendly

Cons:

Was awaken at 4am when hotel staff opened my door thinking room was not occupied let front staff know during checkout and they were aware of worker entering my room causing me to not sleep after 4am

2026-06-15 • via Nuitee
J
Judith • family_with_children • us
10
Very pleased
Pros:

Breakfast was good location was excellent

2026-06-15 • via Nuitee
P
Penny • solo_traveller • us
9
2026-06-04 • via Nuitee
J
Jorge • solo_traveller • us
8
2026-06-03 • via Nuitee
A
Ann • couple • us
10
2026-06-03 • via Nuitee