Holiday Inn & Suites Chicago-Carol Stream Wheaton by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (216 reviews)
150 South Gary Avenue , Carol Stream , US
+1 630-665-3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean rooms
Comfortable beds
Convenient location
Warm pool and large hot tub
Friendly and professional staff
On-site restaurant praised for quality
Spacious rooms and modern bathrooms
Good value/reasonable price
Cons:
Breakfast not included / confusing breakfast credit
Key cards/magnetic strips failed
Insufficient outlets/charging options
Workout equipment issues and no sanitizer
Pool overcrowding and noisy/rowdy users
High restaurant prices for some items
Bad odor reported in hotel interior
Limited handicap parking proximity

Categories

Cleanliness
8.7
Multiple reviewers praised clean rooms and modern bathrooms, though one noted a bad odor in the hotel interior.
Service
8.6
Staff described as courteous, efficient and helpful in restaurant; some operational issues (key cards failing) caused inconvenience.
Location
9
Several guests said the location was perfect or convenient for their needs.
Room Quality
9.1
Rooms reported as roomy, comfortable with good beds and pleasant bathrooms; generally positive room experiences.
Amenities
7.2
Pool and hot tub were praised, but workout equipment issues, lack of sanitizer, limited outlets/charging, and unclear breakfast policy weighed down this category.
Value for Money
8.9
Headlines and comments called the hotel good value and reasonably priced, though some guests noted extra costs (breakfast, restaurant prices).
Food and Beverage
8
On-site restaurant received strong praise for quality and service, but guests complained about high menu prices and absence/charge for breakfast credits.
Overall Experience
8.5
Most stays were enjoyable with repeat-stay intent; positives (clean rooms, friendly staff, good restaurant, pool) tempered by issues with keys, breakfast policy, and occasional crowding/odor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Modern Amenities and Convenient Location
Experience comfort and convenience at the Holiday Inn Chicago-Carol Stream/Wheaton. Enjoy modern in-room amenities like coffeemakers and free wireless internet access. Situated near major interstates and Wheaton College, this hotel is perfect for both leisure and business travelers.

On-Site Restaurant and Fitness Center
Indulge in delicious meals at Alberto's Italian Restaurant, serving breakfast, lunch, and dinner. Stay active at the state-of-the-art fitness center or take a refreshing dip in the indoor swimming pool.

Nearby Attractions
Explore nearby attractions such as Cantigny War Museum, Stratford Square Mall, Oakbrook Center Mall, and Brookfield Zoo. With so much to see and do within driving distance, your stay at Holiday Inn Carol Stream/Wheaton promises to be memorable.

Book your stay now at the Holiday Inn Chicago-Carol Stream/Wheaton for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 216 reviews
Cleanliness: 8.7
Service: 8.6
Location: 9
Room Quality: 9.1
Amenities: 7.2
Value for Money: 8.9
Food and Beverage: 8
Overall Experience: 8.5
L
Lee • couple • us
9
2026-10-28 • via Nuitee
M
Monica • couple • us
5
Cons:

There were not enough outlets or means to charge phones and other devices.

2026-10-27 • via Nuitee
K
Karen • family_with_children • us
10
2026-10-25 • via Nuitee
A
Aziz • family_with_children • au
8
Good value for money
Pros:

Cleanliness

Cons:

Wish the breakfast was included

2026-10-21 • via Nuitee
I
Il Kyu • extended_group • kr
8
it was great stay.
Pros:

everything was nice and good.
I will visit again.
I recomend to every one.

Cons:

none

2026-10-14 • via Nuitee
S
Sandy • solo_traveller • us
10
2026-10-10 • via Nuitee
L
Lara • couple • us
10
2026-09-18 • via Nuitee
K
Kali • couple • us
6
Pros:

I liked the location.

Cons:

Key cards were outdated and mag strip stopped working twice which was inconvenient. Breakfast was not included which wasn’t the best

2026-09-16 • via Nuitee
J
Jose • couple • us
10
2026-09-15 • via Nuitee
M
Mark • solo_traveller • us
8
A cut above comparable hotels in the area, at a very reasonable price.
Pros:

Room was clean, roomy, and very comfortable. Staff were courteous, efficient, and professional. Really liked the clean, modern bathroom. The whole facility was pleasant and quiet, despite being quite full.

Cons:

Restaurant (Burger Theory): High prices ($8 oatmeal, $8 yogurt parfait, $4 juice). Workout room: No way to sanitize equipment. Universal machine broken; one elliptical machine needs repair.

2026-09-14 • via Nuitee
S
Suzanne • couple • us
10
Wonderful staff and comfortable room.
2026-09-14 • via Nuitee
J
Julie • couple • us
8
2026-08-20 • via Nuitee
R
Rebecca • family_with_children • us
5
2026-08-16 • via Nuitee
M
Ministries • family_with_children • us
9
2026-08-15 • via Nuitee
N
Noor • couple • us
8
2026-08-07 • via Nuitee
N
Nathan • solo_traveller • us
10
Large rooms with fantastic pool, read the fine print about breakfast
Pros:

Pool was warm and hot tub was large.

Cons:

I thought there was a breakfast buffet, instead Booking gave us a breakfast credit to the hotel restaurant. This worked out well in the end because kids eat free, so we had enough credit, but wasn’t clear when I booked.

2026-07-18 • via Nuitee
S
Shawna • couple • us
8
Pros:

The room was what we needed for a quick place to stay for the night.

Cons:

The inside of the hotel had a bad odor.

2026-07-16 • via Nuitee
K
Karthikeyan • solo_traveller • in
9
Pros:

Need to introduce some more veg item

Cons:

Nothing

2026-07-09 • via Nuitee
T
Theis • extended_group • us
8
Pros:

Nice clean and comfortable room.

Cons:

Could use some better handicap parking that is closer to accessible entrances.

2026-07-06 • via Nuitee
J
John HARKINS • solo_traveller • au
8
2026-07-03 • via Nuitee