Four Points by Sheraton Chicago Westchester/Oak Brook

Hotels
Four Points by Sheraton
8.2 (347 reviews)
2222 Enterprise Drive , Westchester , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Great customer service
Cons:
Unclean rooms
Limited amenities
Inadequate housekeeping

Categories

Cleanliness
7.84
Several mentions of dirty rooms and unclean toilets.
Service
9.31
Positive comments regarding professionalism and efficiency in customer service.
Location
8.85
Convenient access and proximity to visiting areas.
Room Quality
8.3
Rooms were mostly described as comfortable, though some issues with amenities.
Amenities
7.33
Limited amenities available reported, including after-hours services.
Value for Money
7.79
Guests felt prices did not align with services provided.
Food and Beverage
7.34
Various complaints regarding breakfast options not meeting expectations.
Overall Experience
8.81
Guests generally enjoyed their stay but have raised specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:05

Property Description

Convenient Location

Located just one block from the Westbrook Corporate Center in Westchester, Illinois, Four Points by Sheraton Chicago Westchester/Oak Brook offers easy access to Chicago city centre, making it an ideal choice for both business and leisure travelers.

Modern Amenities

Enjoy contemporary amenities such as a daily hot breakfast, outdoor track, and coffee and tea service in the lobby. Whether you're in a hurry or looking to relax, the hotel has you covered with its convenient services.

Nearby Attractions

Explore nearby attractions like shopping, golfing, and the Brookfield Zoo, all just minutes away from the hotel. With O'Hare International Airport also in close proximity, your stay at Four Points by Sheraton Chicago Westchester/Oak Brook is sure to be both convenient and enjoyable.

Book your stay now at Four Points by Sheraton Chicago Westchester/Oak Brook for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 347 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 7.33
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.81
J
JOHN solo_traveller us
8
Cons:

Price

2026-03-09 via Nuitee
J
John couple us
8
2026-01-21 via Nuitee
M
Melody couple us
3
Rooms very small. Bed even smaller. Never recieved my Deposit back.
2026-01-19 via Nuitee
S
Shantell couple us
1
2026-01-15 via Nuitee
M
Michael couple us
8
Good value and location
Pros:

Decent hotel and good location

Cons:

Coffee was cold

2025-12-27 via Nuitee
P
penny couple us
10
Pros:

Clean and quiet.

Cons:

I have no complaints.

2025-12-24 via Nuitee
F
Fergus B solo_traveller ie
10
2025-12-21 via Nuitee
F
Fergus B solo_traveller ie
10
Another very Enjoyable stay at the Four Points by Sheraton Westchester Illinois.
Pros:

It was very close to where I was visiting. Everything was fine. I enjoyed my visit very much as I always did. wnen I stayed at the Sheraton.

Cons:

They were out of English Breakfast tea and served me Scented tea which I detest. Breakfast and service was very good

2025-12-21 via Nuitee
D
Dustin couple us
8
2025-12-07 via Nuitee
G
Garland T couple us
10
2025-12-02 via Nuitee
E
Elisabeth couple us
8
2025-11-13 via Nuitee
E
Elizabeth partner
10
Pros:

Clean, friendly, comfortable

2025-10-10 via Nuitee
C
Chris
10
Pros:

Perfect place to stay

2025-10-10 via Nuitee
C
Chris
10
Pros:

It’s always a great stay

2025-10-10 via Nuitee
T
Timothy partner
10
Pros:

As expect plus good location

2025-10-08 via Nuitee
R
Robert
10
Pros:

Good facility

2025-10-07 via Nuitee
D
Dustin couple us
9
Good value, great location and great staff
Pros:

Easy access, clean, the room was perfect

Cons:

In the lobby, some of the furniture had some wear on them. But over all, the property was great.

2025-10-06 via Nuitee
C
charles partner
4
Pros:

the property is loated in shuch a place, that a 2025 navigation couldn't find it. it was a real pain findind the property
our bed were not made, towels were not in the bathroom,
they only have ice on some floors
i wouldn't go back but there aren't very many choices in that part of greater Chicago
reception desk is nothing i would brag about

2025-10-06 via Nuitee
M
Maher
10
Pros:

I wanted to stay in Chicago. I needed a car for transportation. Unfortunately the parking in Chicago hotels was for a high fee unless you take a room in a hotel and the suburbs of Chicago and that's what I did. The hotel was on the highway and the parking was free. There was no breakfast and that was a negative. There wasn't enough coffee in the morning for the residents. But with all honesty the hotel is clean and the rooms are well equipped. For what I paid, the hotel was worth it. If I have to do it again I will do the same thing. Rent a car , find a hotel with a free parking and enjoy my stay.

2025-10-05 via Nuitee
L
LESLIE family
10
Pros:

Very nice area, nice hotel. Very good for price.

2025-10-05 via Nuitee