Holiday Inn Cincinnati-Riverfront by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (998 reviews)
600 West Third Street , Covington , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Poor food quality

Categories

Cleanliness
6.71
Rooms were old, dirty, and not cleaned during stay.
Service
9.18
While some staff were inattentive, others provided friendly service.
Location
9.72
Perfect location close to bars and Paycor Stadium.
Room Quality
7.67
Rooms felt dingy and outdated, needing updates.
Amenities
7.7
Amenities were limited and in need of serious TLC.
Value for Money
8.66
Good value for money in a pinch, but not for a longer stay.
Food and Beverage
5.71
Food was cold and there were issues with the bar/restaurant quality.
Overall Experience
8.68
Decent experience but with several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:21

Property Description

Convenient Location and Comfortable Stay

Modern Amenities
Featuring free Wi-Fi, flat-screen TVs, and in-room coffee makers, the Holiday Inn Cincinnati-Riverfront ensures a comfortable stay for all guests.

Relaxation and Dining Options
Guests can unwind by the outdoor pool or stay active at the on-site fitness center. The Greenery restaurant offers delicious Kentucky meals and a cozy lounge area for drinks and appetizers.

Nearby Attractions
Just minutes away from major sports venues and the airport, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Cincinnati-Riverfront for a memorable and convenient experience.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note guests must present a valid ID with proof of being 21 years old or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 7 per day.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 998 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 5.71
Overall Experience: 8.68
E
Elaine • solo_traveller • us
5
Clean rooms, rude staff, bug zapper
Pros:

Beds were comfortable, room was clean, decent shower, decent breakfast. We had an issue between Booking.Com and the hotel (my fault); Booking.Com was great but their evening front desk staff was rude and unapologetic. Smokers constantly outside front door so you have to walk through it to leave the hotel. Front desk was so friendly after our booking issue that they put us in Room 130, which is literally right next to an industrial bug zapper near the outside door so all night you can hear bugs being zapped as they fly into it. Unless there was nothing else affordable in the area, this would not be top on my list. If they had a good deal on a room and I was only staying for a night or 2, it would work.

Cons:

See above.

2026-06-26 • via Nuitee
M
Michael • solo_traveller • us
9
2026-06-18 • via Nuitee
D
Derek • couple • us
5
Pros:

Location was great with plenty of food spots around it.

Cons:

The facilities were worn down, the ice machine was terrible, the A/C wasn’t that good, there was mold in the bathrooms and the bathrooms were dingy.

2026-06-16 • via Nuitee
D
Derek • couple • us
5
2026-06-16 • via Nuitee
D
dakotahj209 • Business
2
Horrible
Pros:

My flight was delayed 11 hours and this was my experience for my reservation:

Terrible customer service. The lady at the front desk working 6/11/2026 at 3:51pm was extremely rude to me.

I called last night multiple times. She said oh no you didn’t call me. Really? I have a call log for 3 separate calls to the same phone number. The first time I connected with her. The 2nd time we got disconnected and she never called back. The 3rd time she told me that I needed to reach out to the third party I booked with. I did reach out to the third party like she rudely suggested. They told me it would be modified after unsuccessfully being able to over the phone. I go to check in today and she tells me oh you were supposed to be here at 4am. I told her that I did talk on the phone with both parties and that it should’ve been changed. She responds, “that’s on you.” I will reach out to corporate and file a formal complaint against how I was treated. It’s very unfair and I had been nothing but being nice. After having dealt with a plane delayed for 11 hours. The least I thought I could expect was some sympathy. This hotel at least the lady working the front desk. Has none.

2026-06-11 • via Tripadvisor
M
Mollie • couple • us
8
2026-05-28 • via Nuitee
U
Urrieta • couple • us
10
2026-05-26 • via Nuitee
M
Monique • solo_traveller • us
10
2026-05-19 • via Nuitee
S
Susan • couple • us
1
2026-05-15 • via Nuitee
S
Susan • couple • us
4
Convenient location. Inferior accommodations
Pros:

Near the highway

Cons:

Coffee maker didn’t work. Room was dingy.

2026-05-14 • via Nuitee
P
Paula • couple • us
5
Great location, friendly staff, the place needs to be completely redone.
Pros:

The location on the Ohio river with views of the bridges and Cincinnati was very nice.

Cons:

This place is a mess. In our room, the sink didn’t drain, the desk chair was broken, there was no coffee maker, though there was coffee and all of the fixings for it, it was just a mess and needs a major overhaul.

2026-05-12 • via Nuitee
T
Terrance • extended_group • us
5
Pleasnt enough but would probably look elsewhere.
Pros:

The hotel staff was lovely.

Cons:

The property needs a lot of love. It doesn’t seem clean but it could be the dated carpeting. Bathroom was new and very nice. There was too much dust and a strong smell of cannabis was prevalent in our room at times? The trains are very loud as is the traffic on the riverside. We were not given breakfast vouchers at check-in. We were inconvenienced to provide the vouchers from the front desk or pay $10.??. That’s crazy. Almost everyone had to get vouchers they should have been given at check-in.

2026-04-27 • via Nuitee
T
Trice1983 • solo_traveller • us
10
Momma Had To Get Away
Pros:

The staff was very welcoming and helpful, had an early check in with no issues and greeted with nothing but smiles.

The rooms are so quaint and comfortable, the bed was absolutely amazing and comfortable.

Smart move with the Dove bottles.

Cons:

My only complaint is the Pool Area

*Unsanitary
*Invest In an Indoor pool area, especially for whenever it rains

2026-04-26 • via Nuitee
J
Joe • solo_traveller • us
5
2026-04-25 • via Nuitee
D
Delores • family_with_children • us
4
2026-04-24 • via Nuitee
L
Linda • solo_traveller • us
8
Pros:

Shower was great..beds comfortable.
Breakfast staff were nice

Cons:

Room seemed crowdef

2026-04-22 • via Nuitee
A
Archie • couple • us
1
Didn’t stay rooms were filthy
Pros:

Got two dirty rooms had to cancel still no refund.

Cons:

The rooms were filthy

2026-04-21 • via Nuitee
J
josephgT8528PM • Business
10
Amazing group sales
Pros:

I was the bus driver for a high school group and the way they welcomed us and took care of us was amazing . The staff went out of their way to make it a good experience for us

2026-04-15 • via Tripadvisor
L
Lacey • couple • us
8
Pros:

Everything is good

2026-04-05 • via Nuitee
S
Sarah • couple • us
4
I won't stay there again
Pros:

The staff was the best part of my stay.

Cons:

The breakfast was poor quality. The location was sketchy. Police were called for a nake man in the bathroom who was drunk.

2026-03-28 • via Nuitee