Sonesta Irvine John Wayne Airport

Hotels
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Sonesta Hotels
8.3 (750 reviews)
17941 Von Karman Avenue , Irvine , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Old mattresses
High parking costs

Categories

Cleanliness
7.69
Mixed sentiments about cleanliness; toiletries were not super clean and mattresses were old.
Service
9.16
Staff were consistently described as friendly and courteous.
Location
9.2
Good location with convenience to nearby dining and shopping.
Room Quality
7.15
Concerns about mattress quality and noise levels from adjoining rooms.
Amenities
8.68
Amenities such as free shuttle service and convenient dining options were appreciated.
Value for Money
7.64
High parking costs were noted; may affect overall perceived value.
Food and Beverage
8.19
The breakfast and dinner received positive remarks.
Overall Experience
8.66
General sentiment was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:37

Property Description

On-Site Restaurant and Indoor Pool:
Enjoy the convenience of dining at the hotel's on-site restaurant and take a relaxing dip in the indoor pool during your stay at Sonesta Irvine.

Modern Amenities in Every Room:
Experience comfort and convenience in each air-conditioned room, equipped with Wi-Fi, a TV with extended cable channels, a hairdryer, and ironing facilities for a pleasant stay.

Convenient Location and Complimentary Shuttle Service:
Located just off I-405, Sonesta Irvine offers easy access to Disneyland Resort and University of California Irvine. Plus, take advantage of the complimentary SNA Airport shuttle service provided daily from 6am to 10pm.

Book your stay at Sonesta Irvine today for a delightful and stress-free experience!

Important information:

Please note: When traveling with pets, please note that an extra charge of $75per pet, per stay applies. A maximum of 2 pets per room is allowed. Guest must sign waiver at check in. Please contact property for full details.

• Basic Wi-Fi for unlimited devices
• 2 bottled waters in-room upon arrival
• In-room coffee/tea offering
• $10 daily food & beverage credit at Haven Point Provisions & Spirits
• Free local and domestic long-distance calls
• Exclusive access to indoor poolGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 39 per day.

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 750 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.15
Amenities: 8.68
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
A
Alina • family_with_children • us
10
2026-05-23 • via Nuitee
J
Joshua • couple • us
1
Angel is not suited as an AFOM. Lacks all customer service skills
Pros:

The location

Cons:

Arrived at the hotel at 1015pm after our flight from Miami was delayed 5 hrs. I pre warned the hotel that I had a service dog. All of the necessary documents. Upon arriving at the hotel. A man after some time finally asks how can I help you. I said. I’d like to check in please. Handed him my ID and CC. My husband walked in with our service dog and suitcases while I was checking in. Angel rudely said it will be $70-$75 for dog. I explained it was a service animal. He asked what service it provided which I was taken back with. I replied. I never been asked that question and fly with him all the time. I didn’t really want him to know that my dog is able to grab my inhaler. As I suffer with extreme asthma. So I told angel. He supports me. Angel with a grin and cocky attitude said… it will be $75. Again I explained it was service dog. I have a binder with his papers. He refused to acknowledge them. I whispered that he helps me before an asthma attack comes on. He laughed in my face. After 9 hours of traveling I didn’t have the energy to fight with him. I told to cancel the room. Not about the money. Because I felt zero empathy from him. He laughed in my face. So we got in the car I called booking.com who was wonderful. They told me to go back to the hotel and show them the papers. Well let’s just say Angel became ruder. I don’t want to see the papers it’s $70. I told him I had booking.com on the phone. After standing in the lobby another 50 min Booking.com found us another location minutes away. The following day we were at the airport by 7am to catch our flight to miami. Your customer service agent Eduardo C. Could not have done anymore to help calm us down. He was wonderful.

2026-05-12 • via Nuitee
T
Tristan • couple • us
10
2026-05-07 • via Nuitee
M
Ming • couple • us
7
2026-04-27 • via Nuitee
S
Stacy • family_with_children • us
10
Pros:

The decor, the fresh scent of the lobby and the staff.

Cons:

Could use to have a selection of pillows with varied firmness.

2026-04-17 • via Nuitee
• solo_traveller • us
9
2026-04-12 • via Nuitee
M
Mariana • couple • us
10
2026-04-12 • via Nuitee
O
Oksun • couple • us
8
2026-04-06 • via Nuitee
L
Loai • extended_group • us
10
2026-03-31 • via Nuitee
A
Alyssa • couple • us
8
Schön
Pros:

Zwei große betten. das bad war sauber. Nettes und hilfreiches personal.

Cons:

Keine richtige bade zimmer tür, sondern nur eine schiebe tür. Und ich fand’s bisschen schade dass da keine mini bar war sondern nur zwei überteuerte evian flaschen. Und halt dass man runter gehen musste um die flasche aufzufüllen.

2026-03-31 • via Nuitee
M
Maria • family_with_children • us
10
Thankful
Pros:

Staff was very helpful and nice. Room clean and bed comfortable.

Cons:

The restaurant bar tender was not very nice when we asked what time restaurant closed he said 9:45 it was 9:40pm when we asked, we were told they closed 10pm

2026-03-30 • via Nuitee
L
Leticia • solo_traveller • us
10
Clean and comfortable!
Pros:

Rooms were very clean, and the lobby and rooms smelled so good! Free parking! Felt so cozy and comfortable.

2026-03-30 • via Nuitee
E
Everardo • family_with_children • us
10
Pros:

Pool

2026-03-30 • via Nuitee
S
Sari Aris • solo_traveller • id
7
Pros:

Room was clean and comfy

Cons:

They charged me extra fee for nothing. My checked in and out were on time. Didn’t eat or drink simply just stay. I’ve been asking them to send me invoice, however, they never send me one

2026-03-28 • via Nuitee
H
Hopkins • family_with_children • us
9
2026-03-27 • via Nuitee
H
Hopkins • family_with_children • us
9
2026-03-27 • via Nuitee
L
Laura • solo_traveller • us
10
All in all I felt very comfortable and room was cozy and nice
Pros:

hotel and hotel staff 5 starts

Cons:

Kitchen staff needs better training and I found early bartender rude

2026-03-23 • via Nuitee
N
Nicole • family_with_children • us
9
2026-03-20 • via Nuitee
L
Lisa • solo_traveller • us
9
2026-03-18 • via Nuitee
R
Reynolds • family_with_children • us
10
2026-03-18 • via Nuitee