Holiday Inn Cleveland-Mayfield by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (382 reviews)
780 Beta Drive , Mayfield , us
+1 440-461-9200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Convenient location
Cons:
No pool
Minor noise issues
Some amenities lacking

Categories

Cleanliness
8.98
Overall, cleanliness was frequently praised, though there were some mentions of minor issues.
Service
9.25
Service received high marks, with several reviews highlighting exceptional staff assistance.
Location
8.79
The hotel's convenient location made it a favorable choice for many guests.
Room Quality
8.84
Most guests were pleased with room quality, with minor complaints about furnishings and noise.
Amenities
8.47
Amenities like breakfast were appreciated, but some missed the presence of a pool.
Value for Money
8.63
Guests felt the hotel provided good value, though a few thought prices could be lower.
Food and Beverage
8.28
Breakfast options received mixed reviews, with some satisfaction but room for improvement.
Overall Experience
9.15
The overall experience was positive, with several guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:43

Property Description

Luxurious Amenities
Holiday Inn Cleveland-Mayfield offers a sauna, fitness center, outdoor pool, and terrace for guests to relax and unwind during their stay.

Comfortable Accommodations
Each room is equipped with a flat-screen TV, coffee machine, and a private bathroom. Guests can also enjoy complimentary toiletries and a hair dryer for added convenience.

Convenient Location
Located in Mayfield, Ohio, just 21 km from Cleveland, the hotel provides easy access to nearby attractions. With a 24-hour front desk and close proximity to Cleveland Hopkins International Airport, guests can enjoy a seamless travel experience.

Book your stay at Holiday Inn Cleveland-Mayfield for a memorable and relaxing getaway.

Important information:

Renovation work is being done from (09:00) to (17:00) daily. Construction will take place in sectioned off areas that are not visible to guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 382 reviews
Cleanliness: 8.98
Service: 9.25
Location: 8.79
Room Quality: 8.84
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 8.28
Overall Experience: 9.15
G
Glenn • family_with_children • us
6
Good stay
Pros:

Friendly staff and front desk representatives

Cons:

Dirty hall way carpets, we booked two rooms and they were on separate floors

2026-08-11 • via Nuitee
Y
Yuliana • extended_group • us
3
I had booked and when I got there to check in there were stuff in a room that was supposed to be mine then they gave me
Pros:

It was in a nice area

Cons:

Everything

2026-08-10 • via Nuitee
M
Marilyn • couple • us
8
2026-08-09 • via Nuitee
C
Coretta • couple • us
8
2026-08-06 • via Nuitee
C
Cassie • couple • us
9
A comfortable and exciting environment.
Pros:

Everything, the downstairs restaurant was great.

Cons:

N/A

2026-08-02 • via Nuitee
T
Torelia • couple • us
10
My stay was wonderful I just wish I could have stayed longer!!
Pros:

Everything!

Cons:

Nothing!

2026-07-02 • via Nuitee
L
Lania • couple • us
7
Its decent
Pros:

Clean and convenient

Cons:

Staff who checked me in wasn’t the best (yelled out that my card declined when it didn’t)

2026-06-29 • via Nuitee
B
Brihanne • couple • us
10
2026-06-26 • via Nuitee
O
Oleksiy • extended_group • us
10
2026-06-24 • via Nuitee
R
RealAgentAnderson • Business • South Bloomfield, Ohio
10
Great hotel - but no pool
Pros:

Just stayed at this location and I’ll say that the hotel is very clean, friendly staff, and in a safe area. The room was fantastic and the housekeeping staff did a wonderful job each and every day! I’ll most certainly stay here again. With that said, there is an issue with some of the misconceptions about this hotel which come mainly with the photos here on Google. #1 - There is NO pool! Don’t look at the professional photo of the indoor pool and think this location has one, it does not! #2 - The outdoor seating does NOT belong to the hotel. It belongs to the restaurant on the first floor. If you go out that back spreading from the ground floor hotel side, there is no way back in when the restaurant is closed! You have to walk all the way around the building to get back in. There’s not even an exterior door handle on the door. So, just be aware if you’re booking for a pool and the outdoor seating looks appealing, then you’ll be disappointed. Several of us were when we found out there wasn’t a pool. Would I still stay here again…for sure! Would I recommend this hotel…for sure!

2026-06-13 • via Tripadvisor
P
PHIL • couple • gb
10
Pros:

great location clean and comfortable
great staff

2026-06-09 • via Nuitee
W
William • solo_traveller • us
8
2026-06-01 • via Nuitee
S
Sandra • couple • us
10
2026-05-29 • via Nuitee
T
Torelia • family_with_children • us
10
I was very happy with my stay!!
Pros:

All Good

Cons:

Nothing

2026-05-15 • via Nuitee
B
Brian • couple • us
9
2026-05-06 • via Nuitee
J
Jeffrey • solo_traveller • us
9
2026-05-04 • via Nuitee
K
Kurtz • solo_traveller • us
9
Completely uneventful and quiet.
Pros:

It's a great location, near the interstate.

Cons:

Price can always be better!

2026-05-01 • via Nuitee
A
Anna • couple • us
8
2026-04-27 • via Nuitee
J
Jialisha • couple • us
10
It was a great stay. I will come back.
Pros:

Very quiet and clean.

Cons:

N/a

2026-04-13 • via Nuitee
P
Paul • couple • us
8
Pros:

Clean and spacious room, froendly staff

Cons:

No free breakfast, everyone else provides free breakfast

2026-04-10 • via Nuitee