Delta Hotels by Marriott Little Rock West

Hotels
•
Delta
7.8 (313 reviews)
201 South Shackleford Road , Little Rock , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Comfy beds
Clean common areas
Friendly staff
Good food
Cons:
Poor cleanliness
Service issues
Limited amenities
Room maintenance problems

Categories

Cleanliness
6.55
Several comments indicated dissatisfaction with cleanliness and maintenance, including dirty bathrooms and flooding.
Service
8.05
Mixed sentiments; some found staff friendly but others noted incompetence.
Location
9.05
Positive comments about location being convenient.
Room Quality
7.55
Consistent complaints about room quality, with issues such as no hairdryers and uncomfortable mattresses.
Amenities
7.05
Negative feedback on the pool and other amenities being unavailable.
Value for Money
8.05
Some value concerns voiced due to the discrepancies between expectations and actual experience.
Food and Beverage
8.55
General praise for the food and specific mention of the avocado toast.
Overall Experience
7.55
Overall experience varied widely, with significant issues reported affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Luxurious Amenities

This Little Rock hotel offers a blend of comfort and style with its indoor and outdoor pool, perfect for a relaxing swim any time of the day. The well-appointed fitness center is ideal for guests looking to stay active during their stay.

Delightful Dining Options

Indulge in American cuisine served throughout the day at Crowne Plaza’s restaurant. From breakfast to dinner, satisfy your cravings without leaving the hotel. Don't forget to unwind at the cocktail lounge with live entertainment in the evenings.

Convenient Services

Enjoy the convenience of free public parking and a complimentary shuttle service to explore nearby attractions. With Ashley Square Shopping Center just minutes away, guests can easily shop and dine to their heart's content.

Book your stay at Crowne Plaza Little Rock now for a perfect blend of relaxation and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 313 reviews
Cleanliness: 6.55
Service: 8.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
D
Daniel • couple • au
5
2026-02-09 • via Nuitee
A
Antonio • couple • us
10
2026-01-31 • via Nuitee
M
maria • family_with_children • us
10
Pros:

Everything was great, justed needed free breakfast.
Will definitely return

Cons:

Everything was close.

2026-01-22 • via Nuitee
T
Tristan • couple • us
10
2026-01-19 • via Nuitee
T
Teraycia • solo_traveller • us
10
2026-01-19 • via Nuitee
Z
Zbigniew • solo_traveller • us
8
Pros:

N ice facility overall

Cons:

Breakfast

2026-01-19 • via Nuitee
B
Brittani • couple • us
4
Will not be back!
Pros:

Location of property is great! The server for breakfast has great hospitality.

Cons:

The manager is rude and lacks customer service. The property doesn’t seem to be up to Marriott standards. The bar is not opened. They only serve breakfast. Also, the light on my tv would not go off. I was told they would come check, which they never did! There was also rust in the bath tub! They also had an event aka pool party that was a bit loud so I didn’t get to enjoy the pool! Would not recommend to any Marriott member I will not be back for the price I paid!

2026-01-19 • via Nuitee
M
Moore • couple • us
1
I personally did not have a good stay.
Pros:

The bed was comfortable

Cons:

When I first got to the hotel, staff was on her personal cell phone talking to someone. I was charged $26 more than what I was quoted on booking.com instead of paying $119.60 I was charged $145.60. When we got to the room door there was a moldy smell from the carpet and puddles of water in front of the room door with a utility fan. The internet did not work the first 45 minutes we were there. Before checkout a housekeeping staff member opened my room door. If we didn't have the extra lock on the door she would have pushed the door all the way open.

2026-01-19 • via Nuitee
C
Cassandra • couple • us
2
Never again
Pros:

It was cute but mole in the stairwell which you can smell in the building and hot

Cons:

The smell of mole and stairwell, one elevator being broken, the other one being hot and the building being hot

2026-01-19 • via Nuitee
E
Emma Rae • couple • us
2
This place had roaches in the hotel rooms and the AC was broken in our room.
Cons:

When we got up to our room I set the temperature to 65 and left. When I got back later that evening the temperature didn’t move from 70. After turning it off and on, the room got hotter not cooler.
So after calling the main desk they sent someone up at 12am to fix the room because it just kept getting hotter
The man came in and said “oh yeah it’s broken”
Proceeds to try to fix it for 30 minutes.
After saying he fixed it and left, the room did cool down a little but was still warm.
The breaking point that was so disgusting, is finding ROACHES in the hotel room.
We immediately left and made this aware to the front desk person. He said that a manager would call me ( 5 days later ) there has been no call… no message…. No email….
I told him I have picture proof if he needed it, he said “oh no I believe you” and reassured me again that someone would contact me…..

2026-01-19 • via Nuitee
R
Rhonda • solo_traveller • us
10
Great stay!!
Pros:

Very clean

Cons:

Nothing

2026-01-16 • via Nuitee
M
Mike • couple • us
9
Clean comfy and convenient
Pros:

Good location close to many popular places.

Cons:

We have stayed here several times and the ice machines on the floors have been out for months. Staff is always quick to get ice for you.
I don’t understand why they can’t replace them one at a time.

2026-01-13 • via Nuitee
D
Dilan • couple • us
10
2026-01-12 • via Nuitee
D
Dilan • solo_traveller • us
10
2026-01-04 • via Nuitee
A
Antonio • solo_traveller • us
10
2026-01-01 • via Nuitee
D
Dilan • couple • us
10
2025-12-15 • via Nuitee
C
Chiquitta • family_with_children • us
10
Pros:

Beautiful hotel

Cons:

Starbucks was not fully functioning

2025-12-06 • via Nuitee
R
Rhonda • solo_traveller • us
10
2025-12-02 • via Nuitee
M
Mbark • couple • us
1
2025-11-28 • via Nuitee
O
Orr • family_with_children • us
10
Excellent stay, beds were very comfy!
Pros:

Very clean

2025-11-25 • via Nuitee