Holiday Inn Express Walnut Creek by IHG

Hotels
•
Holiday Inn Express
8.2 (739 reviews)
2730 North Main Street , Walnut Creek , us
+1 925-932-3332

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Inconsistent cleanliness
High additional fees

Categories

Cleanliness
7.7
Concerns about unclean tub and worn out towels mentioned.
Service
9.2
Friendly and helpful staff noted in several reviews.
Location
9.2
Great location mentioned in multiple reviews.
Room Quality
7.7
Spacious rooms mentioned, but issues with noise and outdated condition stated.
Amenities
8.2
Some amenities are good, but issues with USB ports and WiFi were highlighted.
Value for Money
7.2
High parking fees and pet fees noted as negatives.
Food and Beverage
7.7
Breakfast options averaged, with complaints about lack of variety.
Overall Experience
8.7
Generally good experiences shared, but some notable frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:09

Property Description

Convenient Location and Amenities
Located off motorway I-680, Holiday Inn Express Walnut Creek offers easy access to Mt Diablo Park and provides free transfers within a 3-mile radius. Each guest room features free Wi-Fi, flat-screen cable TVs, a work desk, and kitchen amenities.

Complimentary Services
Enjoy a free daily hot breakfast buffet during your stay. The hotel also offers free transfers and a fitness centre on-site for guests to stay active.

Nearby Attractions
Explore local attractions like Lindsay Wildlife Museum and WaterWorld USA water park, both just minutes away. Don't miss the chance to visit San Francisco city centre, located within driving distance.

Book your stay at Holiday Inn Express Walnut Creek now for a convenient and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Transfer service is available Monday-Friday 0800hrs-1600hrs.

All reservations booked under the Non-Refundable Policy group can be be charged on the day of booking up to the date of arrival.

Guests under the age of 21 can only check in with a parent or official guardian.

Sign-In sheet required for amenities in accordance with local COVID-19 guidance. Please visit our front desk to sign up to use fitness center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCR

Location

Guest Reviews

8.2
Based on 739 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 8.7
P
Paulo • solo_traveller • us
9
2026-08-15 • via Nuitee
T
Tom • extended_group • us
7
2026-08-14 • via Nuitee
A
Asad • family_with_children • us
6
2026-08-13 • via Nuitee
M
Maryann • couple • us
8
Excellent stay, great breakfast, and very quiet.
Pros:

Has an AMAZING breakfast.

Cons:

Spa jets did not work.

2026-08-07 • via Nuitee
T
Trek42152525762 • Friends getaway
4
Nasty Host Sonia
Pros:

The front desk staff Sonia was very rude and professional. She an older hispanic, lady very unfriendly body language nasty. When I arrived for check I greeted her with an hello and advise her I was her checking for a resvation (2) I made online. There was no greeting in return and she acted as if she didnt under what whith a smirk on her face. I began to pull up the reservation online. She refused to look at it. She then wanted to take all my information over again that previously put in online. I let her know that i did all of this and paid for parking in advance to reserve the room she ignore me she then took out a notepad asked for my debit card and wrote down my card number. She then wanted to know what my car looked like for what im not sure she didn't let me there was a deposit I asked about the extra charge to card she then gave me attitude she never even told me my total she just said pay here. I mentioned to her she had forgotten to give me a receipt and she told me they don't give out receipts until you check out. I wasn't charged when, in fact, I got a notification that I was charged. I checked out thank god I got a different host he was very nice friendly he explained to me the process of the receipt. I explained to him how unpleasant sonia she was and how she made me feel uncomfortable I think she might have a problem with black women.

2026-08-05 • via Tripadvisor
G
Guillermo • couple • us
1
Pros:

They charge u parking

Cons:

They charge u parking

2026-08-05 • via Nuitee
T
Theresa • extended_group • us
10
All good
Pros:

Good

2026-08-03 • via Nuitee
A
alex • solo_traveller • us
7
Pros:

The staff were great. The room was fair. Location was good, too

Cons:

I had a morning where I could sleep in, so I go a late check out. Unfortunately maintenance/house cleaning started in the hall way pretty early. Couldn't sleep in. Maybe also provide tooth brushes.

2026-08-02 • via Nuitee
D
Deb • solo_traveller • us
7
For the price, it was reasonable.
Pros:

First, the staff is truly wonderful. Caring, kind, helpful and personable. Very refreshing to see this as it is infrequent these days. I can’t fault any of them. They really were the stars of this stay.

Breakfast was also good and consistent each day with a lot of choices.

The room was very large and had a nice bed, good lighting and chairs.

Cons:

The owner or franchisee needs to make a visit. The lobby elevator worked sporadically for the first couple of days and then was finally placed out of order for the next two. The coffee machines in the lobby also worked sporadically. Same with the toaster in the food area and it looked like it should be trashed. The exterior of the building has large amounts ofpeeling paint around the soffits. The bathroom door in my room was rotted on the inside obviously from bath water.

2026-07-21 • via Nuitee
B
Brandell • solo_traveller • us
10
2026-07-21 • via Nuitee
D
Dominic • solo_traveller • us
10
Pros:

The breakfast and the rooms are very clean

Cons:

The smoking on premises

2026-07-20 • via Nuitee
X
Xiaoye • family_with_children • us
9
It was a nice and comfortable stay.
Pros:

That there was a food place nearby and I could easily grab a bite. I was also able to order uber eats to the hotel to make things easier for my family and I to eat dinner.

Cons:

I was pretty much satisfied with everything but the breakfast could've been a little better but it's just a personal preference. They served pancakes but I enjoy waffles more.

2026-06-23 • via Nuitee
J
Jaskaran • couple • us
10
2026-06-18 • via Nuitee
P
Pauline • family_with_children • us
8
2026-06-18 • via Nuitee
M
Michele Ottavio • extended_group • it
9
2026-06-11 • via Nuitee
W
Wendy I Ting • couple • ca
10
2026-06-08 • via Nuitee
F
Faith • couple • us
10
Great for what we wanted
Pros:

Clean and convenient for what we needed

Cons:

NA

2026-06-08 • via Nuitee
N
Nitin • solo_traveller • ca
8
Cons:

Gym was not the best

2026-06-04 • via Nuitee
R
rosalie • couple • us
10
A convenient location for our needs .
Pros:

Location .. easy parking

Cons:

BreaKfest .. tacky

2026-06-03 • via Nuitee
C
Cecily • couple • us
8
Clean and welcoming place to stay in Walnut Creek.
Pros:

Room was clean and well organized; everything worked. Nice lobby and outdoor area, decent free breakfast. Coffee and tea available 24/7.

Cons:

Far from downtown, though convenient to freeways. The hot tub was not hot enough to be a true hot tub. Breakfast could have offered higher quality breads.

2026-05-31 • via Nuitee