Plaza Hotel Capitole Toulouse

Hotels
8.8 (9854 reviews)
7 Place du Capitole , Toulouse , FR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Quality breakfast
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities
Dated decor
Some negative service experiences

Categories

Cleanliness
8.05
Several mentions of cleanliness issues, such as hair in the sink and a tear in the curtain.
Service
9.05
Generally positive comments about staff, but some found the front desk staff condescending.
Location
9.55
Consistently praised for its excellent location near major attractions.
Room Quality
8.55
Mixed sentiments; rooms are spacious but noted issues with amenities and some dated aspects.
Amenities
8.05
Comments about missing items in rooms and outdated decor.
Value for Money
9.05
Fairly priced for the location, though breakfast quality was questioned.
Food and Beverage
9.05
Positive feedback on breakfast variety, though some found the service inadequate.
Overall Experience
9.05
Generally positive experience, with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:24

Property Description

Luxurious Accommodation
Experience comfort and style at the 4* Plaza Hotel, centrally located near major city attractions. Our 162 rooms and suites are elegantly furnished and equipped with modern amenities including a work desk area, Plasma TV, and complimentary Wi-Fi. Some rooms even offer stunning views of the Capitole Square.

Gourmet Dining and Bar
Indulge in exquisite dining at our restaurant-Bar “L’Atrium” where our chef creates mouthwatering dishes using fresh, local ingredients. The bar offers a wide selection of cocktails and drinks for a perfect evening. Start your day with our American buffet breakfast served daily, ensuring a delightful start to your mornings.

Convenience and Leisure
With a 24/7 reception and free Wi-Fi throughout the hotel, we prioritize your convenience. Unwind at our exclusive fitness center or explore nearby attractions like the Saint Sernin Cathedral and Les Augustins Museum. Your unforgettable stay in Toulouse awaits at Plaza Hotel.

Important information:

‘An underground public car park is available 164 feet from the hotel.

Access is only possible from Place Wilson, then follow the signs for ‘Parking du Capitole’.

The maximum height is 5.9 ft’.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Location

Guest Reviews

8.8
Based on 9854 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.05
B
Beth • solo_traveller • us
10
2026-09-20 • via Nuitee
N
NICOLAS • solo_traveller • es
10
2026-09-19 • via Nuitee
P
PHILIP • extended_group • gb
9
Lovely stay for two nights in Toulouse to experience this buzzy lovely city
Pros:

Great location in heart of old Toulouse

Cons:

Access by car could be tricky as it’s a restricted area

2026-09-19 • via Nuitee
M
Matthieu • solo_traveller • nc
8
2026-09-19 • via Nuitee
A
Alejandro • family_with_children • es
7
2026-09-18 • via Nuitee
J
Julie • couple • au
10
Very enjoyable stay at a centrally located hotel with well appointed rooms.
Pros:

Hotel located in the heart of historic Toulouse, while still offering large modern rooms with all the contemporary conveniences and a particularly comfortable bed.

Cons:

no issues.

2026-09-18 • via Nuitee
M
Maria • couple • gb
10
2026-09-18 • via Nuitee
B
boscan • solo_traveller • at
4
Cons:

Der digitale Zimmerschlüssel hat größtenteils nicht funktioniert, musste bis zu 3 mal zurück an die Rezeption und einen neuen Schlüssel holen.
Das Personal kennt das Problem und war sehr zuvorkommen, aber das Management negiert die Situation.

2026-09-18 • via Nuitee
V
Véronique • couple • fr
10
Bel hôtel Central
Pros:

Hotel Central, les chambres sont propres le personnel est très gentil et très compétent

Cons:

Rien

2026-09-18 • via Nuitee
G
Gloria • solo_traveller • es
9
2026-09-18 • via Nuitee
R
Robert • couple • ie
8
We enjoyed our stay and would go back again.
Pros:

Excellent location. Good breakfast

Cons:

En suite was in need of upgrade. Bath was chipped and not cleaned properly. No toiletries towels sub standard The first room we were offered had a bad smell in the bathroom and they moved us to a similar room.

2026-09-18 • via Nuitee
C
carmen • solo_traveller • it
9
Pros:

La posizione perfetta, camera confortevole, hotel bello.

Cons:

Nulla di particolare.

2026-09-18 • via Nuitee
A
alexandra • couple • fr
8
2026-09-18 • via Nuitee
I
Ivo • solo_traveller • ch
9
Pros:

Efficient and silent AC.
Very good location. Silent despite located next to central square.

2026-09-18 • via Nuitee
A
A&E Nercessian • solo_traveller • us
9
Pros:

The location is fabulous. It's smack in the center plaza of town. There's really not much fault to find. Beds were comfortable, the room was a nice size, internet worked well. We had a room for three.

2026-09-18 • via Nuitee
A
ALAIN • couple • fr
9
2026-09-18 • via Nuitee
J
Jean Francois • couple • ch
6
Déception globale
Pros:

La localisation.

Cons:

Prix surfait pour la prestation. L’Atrium sert une salade Cesar avec une sauce italienne. On donne l’impression que c’est un Crown Plaza mais ce n’est pas le cas. Du tout.

2026-09-18 • via Nuitee
M
Maurice • couple • fr
8
je recommande car l'emplacement est qualitativement exceptionnel
Pros:

La chambre est confortable , spacieuse. Vue imprenable sur la place.
Accès facilité vers les transports, les restaurants, les commerces, les rues typiques

Cons:

L'absence de douche (à l'italienne) un peu regrettable, douche souhaitée car difficile pour certaines personnes limitées dans leurs mouvements.
Parking onéreux malgré la réduction.

2026-09-17 • via Nuitee
J
jean noel • solo_traveller • fr
10
2026-09-17 • via Nuitee
A
Ali • couple • de
9
Zentrale Lage und freundliches Personal
Pros:

Die Lage ist sehr zentral und ist alles fußläufig erreichbar. Städtische Tiefgarage liegt direkt vor der Tür. Das Frühstück war sehr lecker, vielfältig mit vielen frischen Zutaten. Das Preis-Leistungs-Verhältnis ist sehr gut.

2026-09-17 • via Nuitee