Plaza Hotel Capitole Toulouse

Hotels
8.8 (9654 reviews)
7 Place du Capitole , Toulouse , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Quality breakfast
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities
Dated decor
Some negative service experiences

Categories

Cleanliness
8.05
Several mentions of cleanliness issues, such as hair in the sink and a tear in the curtain.
Service
9.05
Generally positive comments about staff, but some found the front desk staff condescending.
Location
9.55
Consistently praised for its excellent location near major attractions.
Room Quality
8.55
Mixed sentiments; rooms are spacious but noted issues with amenities and some dated aspects.
Amenities
8.05
Comments about missing items in rooms and outdated decor.
Value for Money
9.05
Fairly priced for the location, though breakfast quality was questioned.
Food and Beverage
9.05
Positive feedback on breakfast variety, though some found the service inadequate.
Overall Experience
9.05
Generally positive experience, with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:24

Property Description

Luxurious Accommodation
Experience comfort and style at the 4* Plaza Hotel, centrally located near major city attractions. Our 162 rooms and suites are elegantly furnished and equipped with modern amenities including a work desk area, Plasma TV, and complimentary Wi-Fi. Some rooms even offer stunning views of the Capitole Square.

Gourmet Dining and Bar
Indulge in exquisite dining at our restaurant-Bar “L’Atrium” where our chef creates mouthwatering dishes using fresh, local ingredients. The bar offers a wide selection of cocktails and drinks for a perfect evening. Start your day with our American buffet breakfast served daily, ensuring a delightful start to your mornings.

Convenience and Leisure
With a 24/7 reception and free Wi-Fi throughout the hotel, we prioritize your convenience. Unwind at our exclusive fitness center or explore nearby attractions like the Saint Sernin Cathedral and Les Augustins Museum. Your unforgettable stay in Toulouse awaits at Plaza Hotel.

Important information:

‘An underground public car park is available 164 feet from the hotel.

Access is only possible from Place Wilson, then follow the signs for ‘Parking du Capitole’.

The maximum height is 5.9 ft’.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Location

Guest Reviews

8.8
Based on 9654 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.05
V
VALERIE couple fr
7
Bon rapport qualité/prix/emplacemen personnel est 4 étoiles mais L'hôtel mériterait un rafraîchiss
Pros:

Emplacement top centre ville.
Petit déjeuner parfait si vous y êtes vers 9h
Le personnel est au petit soin et à répondu à nos attentes

Cons:

Sanitaires vieillissants, clim poussive, couloir pas très fun pour aller au petit déj...

2026-08-29 via Nuitee
P
PB83 couple fr
8
Excellent séjour. Chambre confortable et petit déjeuner impeccable !
2026-08-29 via Nuitee
V
Valérie solo_traveller fr
9
Une bonne adresse pour un séjour à Toulouse.
Pros:

L’emplacement, la propreté, le petit-déjeuner

Cons:

Rien

2026-08-29 via Nuitee
A
Abdelkrim family_with_children dz
2
2026-08-29 via Nuitee
G
Gilles solo_traveller fr
6
2026-08-29 via Nuitee
M
max7777777 solo_traveller it
8
2026-08-29 via Nuitee
R
RAMON solo_traveller es
8
Pros:

Localització

2026-08-29 via Nuitee
E
Emmanuel couple fr
5
Moyen
Pros:

La situation géographique

Cons:

Vieillot

2026-08-29 via Nuitee
P
Philippe couple fr
10
Pour être au cœur de Toulouse !
Pros:

Idéalement placé en plein cœur de Toulouse, accueil sympathique, grande chambre un peu sombre, petit déjeuner copieux, un bon rapport qualité prix pour un séjour à Toulouse. A noter l’accord passé avec le parking capitole à 50 mètres de l’hôtel.

2026-08-29 via Nuitee
S
Stella couple gr
7
2026-08-29 via Nuitee
F
Fahad Saad Binhayyan solo_traveller sa
8
2026-08-29 via Nuitee
M
Meritxell couple es
10
La mejor ubicación de la ciudad y comodidad en todos los sentidos
Pros:

La habitación era enorme con vistas al capitole y cama muy cómoda. El personal muy amable y un buen descuento en el parking. Ubicacion inmejorable!

Cons:

La presión del agua de la ducha, pero por decir algo :)

2026-08-29 via Nuitee
M
Marleen solo_traveller be
7
Pros:

Locatie

Cons:

Personeel niet zo vriendelijk
In badkamer enkel een zeepje ,geen bodylotion of dergelijke

2026-08-28 via Nuitee
A
Anne-Marie solo_traveller fr
9
2026-08-28 via Nuitee
R
Remi family_with_children fr
8
2026-08-28 via Nuitee
E
Elodie couple gp
9
Séjour parfait .
Pros:

Accueil exceptionnel
Emplacement parfait
Confort excellent

2026-08-28 via Nuitee
A
Alicia Jordá Oliver solo_traveller es
9
Pros:

La ubicación, está muy céntrico, y el desayuno es bastante completo.

Cons:

Pusimos el cartel de hacer la habitacion al salir a primera hora de la mañana y al volver después de comer no habían pasado todavia. Llamaron al timbre e intentaron entrar en la habitación a limpiar a las 17:15h cuando estábamos durmiendo la siesta. Me parece demasiado tarde para venir a hacer el servicio de las habitaciones.

2026-08-28 via Nuitee
S
Suzanne extended_group gb
9
Comfortable affordable stay in a great location
Pros:

Great location, room was lovely and spacious great facilities and friendly staff

Cons:

Breakfast area felt a little crowded as it was busy
Car park was a bit challenging due to the height restriction being 1.8m

2026-08-28 via Nuitee
P
Pierre couple fr
7
Pour la situzti9´
Pros:

Très bon emplacement;

Cons:

Vétusté de la chambre et de la salle de bains ; pas évident pour arriver à l'hôtel, d’autant que la zone est piétonne et qu’un fois arrivé , le parking, qui se situe place du capitole est accessible en 20 minutes !

2026-08-28 via Nuitee
P
PEYTAVIN Jérôme solo_traveller gp
9
2026-08-28 via Nuitee