Plaza Hotel Capitole Toulouse

Hotels
8.8 (9854 reviews)
7 Place du Capitole , Toulouse , fr

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Quality breakfast
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities
Dated decor
Some negative service experiences

Categories

Cleanliness
8.05
Several mentions of cleanliness issues, such as hair in the sink and a tear in the curtain.
Service
9.05
Generally positive comments about staff, but some found the front desk staff condescending.
Location
9.55
Consistently praised for its excellent location near major attractions.
Room Quality
8.55
Mixed sentiments; rooms are spacious but noted issues with amenities and some dated aspects.
Amenities
8.05
Comments about missing items in rooms and outdated decor.
Value for Money
9.05
Fairly priced for the location, though breakfast quality was questioned.
Food and Beverage
9.05
Positive feedback on breakfast variety, though some found the service inadequate.
Overall Experience
9.05
Generally positive experience, with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:24

Property Description

Luxurious Accommodation
Experience comfort and style at the 4* Plaza Hotel, centrally located near major city attractions. Our 162 rooms and suites are elegantly furnished and equipped with modern amenities including a work desk area, Plasma TV, and complimentary Wi-Fi. Some rooms even offer stunning views of the Capitole Square.

Gourmet Dining and Bar
Indulge in exquisite dining at our restaurant-Bar “L’Atrium” where our chef creates mouthwatering dishes using fresh, local ingredients. The bar offers a wide selection of cocktails and drinks for a perfect evening. Start your day with our American buffet breakfast served daily, ensuring a delightful start to your mornings.

Convenience and Leisure
With a 24/7 reception and free Wi-Fi throughout the hotel, we prioritize your convenience. Unwind at our exclusive fitness center or explore nearby attractions like the Saint Sernin Cathedral and Les Augustins Museum. Your unforgettable stay in Toulouse awaits at Plaza Hotel.

Important information:

‘An underground public car park is available 164 feet from the hotel.

Access is only possible from Place Wilson, then follow the signs for ‘Parking du Capitole’.

The maximum height is 5.9 ft’.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Location

Guest Reviews

8.8
Based on 9854 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.05
M
Marie-Claude • couple • ch
8
Excellente expérience
Pros:

Emplacement : sur la place du capitole. Proche des transports publics.
Chambre : spacieuse, propre et avec climatisation. Il y avait tout ce qu'il faut.
Déjeuner : copieux, beaucoup de choix de produits. Très bon.

Cons:

Peu de chose, à part la moquette partout.

2026-09-12 • via Nuitee
M
Maria Vittoria • extended_group • it
6
Ottima posizione ma paghi per un quattro stelle di livello e questo hotel non lo è
Pros:

ottima posizione.
camera luminosa, sufficientemente spaziosa e silenziosa, con letto comodo.
frigobar con solo due bottigliette di acqua, ma in omaggio
Personale molto gentile e disponibile

Cons:

Arredamento datato, bagno ampio ma con qualche problema al tubo della doccia (prontamente risolto) essenziale nella fornitura di saponi e kit omaggio.
Colazione modesta, con poca varietà di cibo che risulta insufficiente se arrivi dopo le 9.30

2026-09-12 • via Nuitee
G
GABRIEL • couple • co
9
EXCELENTE UBICACION Y HOTEL MUY CONFORTABLE
Pros:

mi habitacion no tenia vista, pero realmente es tan confortable y espaciosa que lo valoro mucho en Europa. Su ubicacion es excelente y te permite conocer mucho y disfrutar sus calles, plazas y restaurantaes

2026-09-12 • via Nuitee
C
Christophe • extended_group • fr
9
Pros:

Personnel accueillant et sympathique.

2026-09-12 • via Nuitee
R
Ricardo Luiz de Sá • couple • br
8
Muito boa opção
Pros:

Hotel localizado exatamente no burburinho, na praça Capitole. Perto portanto de vários restaurantes e pontos de interesse. Dá pra fazer tudo a pé. Se quiser ir no canal mídi, estação de metrô está bem perto também.

Cons:

Se for chegar de carro, não coloque o nome do hotel. Coloque o nome do parking no Waze, Capitole. Caso contrário se deparará com ruas estreitas e fechadas.

2026-09-12 • via Nuitee
C
christos • solo_traveller • gr
4
2026-09-12 • via Nuitee
C
cesare julio • solo_traveller • br
10
2026-09-12 • via Nuitee
M
martine • solo_traveller • fr
9
situation parfaite - hotel agréable - personnel excellent
Pros:

patio du petit déjeuner tres agréable

Cons:

les revêtements de murs et sols un peu vieillots

2026-09-11 • via Nuitee
J
Jean-Pierre • extended_group • fr
8
Parfait pour la visite de Toulouse
Pros:

Emplacement exceptionnel.
Chambre agréable avec vue sur place du Capitole.
Petit déjeuner grandiose !

Cons:

Accueil perfectible…

2026-09-11 • via Nuitee
P
Pierre • solo_traveller • fr
9
Très satisfait
Pros:

Situation, confort, gentillesse du personnel

2026-09-11 • via Nuitee
E
Emanuel • solo_traveller • mt
10
Pros:

Hotel location is great, just a short walk from main attractions and shopping outlets. Breakfast was great, and staff where always helpful. Our room was spacious, making our stay at Plaza Hotel Capitole Toulouse a very pleasant one. Highly recommended.

2026-09-11 • via Nuitee
K
Klein • solo_traveller • de
9
Pros:

Mitten im Zentrum, Parkhausbenutzung, gutes Frühstück

2026-09-11 • via Nuitee
R
Roberto • solo_traveller • es
10
2026-09-11 • via Nuitee
L
Léonore • family_with_children • ch
6
Mérite une bonne rénovation
Pros:

L’emplacement, le choix proposé au petit déjeuner, la propreté dans la chambre, la qualité de la literie.

Cons:

Vétuste, tout est un peu cassé, abimé, et très démodé.

2026-09-11 • via Nuitee
M
MIGUEL • solo_traveller • es
9
2026-09-11 • via Nuitee
R
Renaud • couple • fr
9
Très agréable et reposant
Pros:

Emplacement
Beau standing
Petit déjeuner
Propreté irréprochable
Rapport qualité prix

Cons:

Salle de bain un tout petit peu vieillotte mais vraiment c’est un détail

2026-09-10 • via Nuitee
D
Deborah • couple • gb
10
2026-09-10 • via Nuitee
H
HERNAN • solo_traveller • ar
10
Pros:

La ubicación y el parking enfrenté

2026-09-10 • via Nuitee
M
Marianna • solo_traveller • il
7
Pros:

חנייה בעייתית מתקנים ישנים .

Cons:

מיטות טובות וארוחת בוקר מצטיינת מיקום מעולה.

2026-09-10 • via Nuitee
R
Rachel • solo_traveller • fr
8
2026-09-10 • via Nuitee