Plaza Hotel Capitole Toulouse

Hotels
8.8 (8112 reviews)
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000 , Toulouse , FR
33-05-61611919

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Pets allowed

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Conference space
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Quality breakfast
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities
Dated decor
Some negative service experiences

Categories

Cleanliness
8.05
Several mentions of cleanliness issues, such as hair in the sink and a tear in the curtain.
Service
9.05
Generally positive comments about staff, but some found the front desk staff condescending.
Location
9.55
Consistently praised for its excellent location near major attractions.
Room Quality
8.55
Mixed sentiments; rooms are spacious but noted issues with amenities and some dated aspects.
Amenities
8.05
Comments about missing items in rooms and outdated decor.
Value for Money
9.05
Fairly priced for the location, though breakfast quality was questioned.
Food and Beverage
9.05
Positive feedback on breakfast variety, though some found the service inadequate.
Overall Experience
9.05
Generally positive experience, with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:24

Property Description

Experience the charm and luxury of Plaza Hotel Capitole Toulouse, where modern elegance meets exceptional service in the heart of Toulouse.

Health and Wellness
Take advantage of our 24-hour health club, allowing you to maintain your fitness routine while traveling. Unwind on our terrace or stroll through the garden, providing a perfect backdrop for relaxation.

Culinary Delights
Savor international cuisine at our restaurant, L'ATRIUM, which offers a delightful garden view. Indulge in room service during limited hours or enjoy a sumptuous buffet breakfast to kickstart your day.

Convenient Amenities
With 162 uniquely furnished guestrooms equipped with minibars, espresso makers, and LCD TVs, you’ll feel right at home. Our 24-hour front desk and business center ensure all your needs are met, while the range of meeting rooms makes this hotel ideal for business travelers.

Book your stay now for an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 8112 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.05
M
Maite • solo_traveller • es
10
2026-03-15 • via Nuitee
P
Pierre • solo_traveller • ci
8
Pros:

La localisation en plein centre. Le personnel à l’écoute et très agréable

Cons:

Rien

2026-03-14 • via Nuitee
F
Fabrice • couple • fr
8
situation parfaite et hôtel confortable
Pros:

petit dejeuner copieux et situé au centre ville metro et tram à proximité

Cons:

pas de parking meme si petite reduc avec un parking a proximité

2026-03-14 • via Nuitee
J
Joan • couple • es
9
Ubicación excelente, personal muy amable, desayuno correcto, tranquilidad y buena limpieza.
Pros:

Ubicación excelente, personal muy amable, desayuno correcto, tranquilidad, buena limpieza y parking a buen precio. En nuestro caso buena habitación con magníficas vistas a la Place du Capitole.

Cons:

Ducha incómoda.

2026-03-13 • via Nuitee
L
Laura • extended_group • es
9
Ideal perquè l hotel està just al centre i pots arribar caminant a tot arreu
Pros:

Personal atent a qualsevol necessitat
Esmorçar complert

2026-03-13 • via Nuitee
U
Ugo • family_with_children • fr
9
2026-03-13 • via Nuitee
J
Jaouher • couple • gf
7
Très bien
Pros:

La localisation est top
Personnel très serviable, souple et agréable
Je recommande

2026-03-13 • via Nuitee
D
Deus • extended_group • pt
9
2026-03-12 • via Nuitee
L
Lali • family_with_children • es
9
Pros:

La ubicación.

2026-03-12 • via Nuitee
K
Kevina • family_with_children • ie
9
Great location
Pros:

Location was very central to everything

2026-03-12 • via Nuitee
J
Jean • family_with_children • fr
10
Pros:

Top merci beaucoup pour votre gentilese

2026-03-12 • via Nuitee
N
Neil • couple • gb
8
Enjoyable
Pros:

Excellent central location, spacious room, staff very accommodating and pleasant

Cons:

Gym equipment slightly tired

2026-03-12 • via Nuitee
C
Cristina • family_with_children • fr
9
Pros:

L'emplacement et la chambre

Cons:

Un sachet de thé pour 2 c'est un peu juste

2026-03-12 • via Nuitee
R
Ryan • family_with_children • fr
8
2026-03-11 • via Nuitee
E
Estelle • family_with_children • fr
10
Séjour reposant au calme en plein coeur de Toulouse
Pros:

Le petit déjeuner est à la hauteur de la description et de mes attentes : très variés, buffet sucré et salé chaud et froid. Le personnel est très accueillant. Literie plus que confortable. Chambre très bien isolée bien qu'elle donnait sur la rue, je n'entendais aucun bruit venant de l'extérieur.

2026-03-11 • via Nuitee
M
mathieu • family_with_children • fr
9
2026-03-11 • via Nuitee
V
Vernon • couple • fr
7
Pros:

Well located easy parking

Cons:

Dated. Bath shower is very small

2026-03-11 • via Nuitee
L
LEFEBVRE • family_with_children • fr
8
Pros:

Le calme .
Lemplacement

Cons:

Le surmatelas de taille inferieure au matelas

2026-03-10 • via Nuitee
W
Willem • couple • fr
9
Excellent!
Pros:

Front desk staff is excellent! Eve: thank you for you help!

Cons:

Not having a Nespresso machine in the room!

2026-03-10 • via Nuitee
E
esperanza • solo_traveller • es
8
2026-03-10 • via Nuitee