Plaza Hotel Capitole Toulouse

Hotels
8.8 (8112 reviews)
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000 , Toulouse , FR
33-05-61611919

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Pets allowed

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Conference space
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Quality breakfast
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities
Dated decor
Some negative service experiences

Categories

Cleanliness
8.05
Several mentions of cleanliness issues, such as hair in the sink and a tear in the curtain.
Service
9.05
Generally positive comments about staff, but some found the front desk staff condescending.
Location
9.55
Consistently praised for its excellent location near major attractions.
Room Quality
8.55
Mixed sentiments; rooms are spacious but noted issues with amenities and some dated aspects.
Amenities
8.05
Comments about missing items in rooms and outdated decor.
Value for Money
9.05
Fairly priced for the location, though breakfast quality was questioned.
Food and Beverage
9.05
Positive feedback on breakfast variety, though some found the service inadequate.
Overall Experience
9.05
Generally positive experience, with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:24

Property Description

Experience the charm and luxury of Plaza Hotel Capitole Toulouse, where modern elegance meets exceptional service in the heart of Toulouse.

Health and Wellness
Take advantage of our 24-hour health club, allowing you to maintain your fitness routine while traveling. Unwind on our terrace or stroll through the garden, providing a perfect backdrop for relaxation.

Culinary Delights
Savor international cuisine at our restaurant, L'ATRIUM, which offers a delightful garden view. Indulge in room service during limited hours or enjoy a sumptuous buffet breakfast to kickstart your day.

Convenient Amenities
With 162 uniquely furnished guestrooms equipped with minibars, espresso makers, and LCD TVs, you’ll feel right at home. Our 24-hour front desk and business center ensure all your needs are met, while the range of meeting rooms makes this hotel ideal for business travelers.

Book your stay now for an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 8112 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.05
A
Ana • solo_traveller • es
8
2026-05-30 • via Nuitee
J
Julian • solo_traveller • fr
7
2026-05-30 • via Nuitee
M
Michael • solo_traveller • il
3
2026-05-30 • via Nuitee
X
xus • couple • es
8
Bona estada
Pros:

Situacio
Esmorzar

2026-05-30 • via Nuitee
C
Catarina • couple • pt
10
Pros:

Localização

Cons:

Quarto médio

2026-05-30 • via Nuitee
M
Marie • solo_traveller • fr
9
Pros:

Très bel emplacement, personnel très attentif.

2026-05-30 • via Nuitee
C
Céline • solo_traveller • fr
6
Pros:

La situation géographique

Cons:

Le petit déjeuner . Il n’y avait même pas à 9h une tasse propre on nous a donné des gobelets en carton comme dans les distributeurs de café .

2026-05-30 • via Nuitee
P
PEDRO • solo_traveller • es
8
Pros:

La localización

2026-05-30 • via Nuitee
M
MARIE • couple • fr
9
Très bien
Pros:

L’emplacement est idéal

Cons:

Un peu vieillissant

2026-05-30 • via Nuitee
P
Pasquale • couple • mx
8
Agradable
Pros:

Muy bueno

Cons:

Falta de artículos para higiene

2026-05-30 • via Nuitee
T
Tomasz • solo_traveller • ro
6
2026-05-30 • via Nuitee
O
Olga • couple • gb
9
Very good experience, great location , very good breakfast, comfortable beds
Pros:

Location

Cons:

No parking on site

2026-05-30 • via Nuitee
B
BABAS • extended_group • fr
7
Cons:

Je préfère avoir une douche dans la salle de bain qu’une baignoire

2026-05-30 • via Nuitee
J
jeff • solo_traveller • ie
10
2026-05-29 • via Nuitee
A
AR • couple • de
9
2026-05-29 • via Nuitee
A
Aymeric • solo_traveller • fr
6
C’était presque parfait, dommage des essentiels manqués
Pros:

L’emplacement, le personnel de l’accueil, le confort des chambres

Cons:

30 minutes pour se faire servir une bière au bar, le pommeau de la douche très « chip » décevant par rapport au standing de l’hôtel. Les réfrigérateurs dans les chambres vides. Nous subissons une canicule et il n’y a même pas une bouteille d’eau dans le frigo!!!!

2026-05-29 • via Nuitee
R
Ruttico • solo_traveller • it
9
Pros:

La posizione, la stuttura. Ambiente pulito

Cons:

Non saprei

2026-05-29 • via Nuitee
A
Asli • extended_group • tr
8
Except the carpet floors, the hotel was very good eith it’s location, stuff and room comfort.
Pros:

The location

Cons:

The fact that the floors were carpeted everywhere, including the rooms, was uncomfortable and triggered my wife's allergies.

2026-05-29 • via Nuitee
M
maria • couple • fr
7
Overall a good stay, excellent location and good sized rooms
Pros:

Location

Cons:

Breakfast area could get very crowded

2026-05-29 • via Nuitee
D
Danielle • solo_traveller • fr
8
2026-05-29 • via Nuitee