DoubleTree by Hilton Washington DC – Crystal City

Hotels
Doubletree by Hilton
8 (1603 reviews)
300 Army Navy Drive , Arlington , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Dated room quality
Parking difficulties

Categories

Cleanliness
6.33
Several reviews mention issues with cleanliness, including dirty rooms and subpar bathroom conditions.
Service
8.8
Most reviews commend the service, including helpful staff, particularly in addressing issues.
Location
9.34
Positive feedback highlights the convenient location near metro and shopping centers.
Room Quality
7.29
Mixed reviews regarding room quality, with mentions of dated furniture and problems with beds.
Amenities
8.32
Guests appreciate the amenities like the Skybar and the availability of fresh cookies.
Value for Money
7.78
Concerns regarding room size and cleanliness relative to the price affect perceived value.
Food and Beverage
8.33
Positive remarks about the Sky Dome restaurant and overall dining experience.
Overall Experience
7.8
Overall rating influenced by both positive and negative aspects mentioned in different reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:23

Property Description

Convenient Location and Easy Access to Major Attractions
Located just across the Potomac River from Washington, D.C., the hotel offers a prime spot near iconic landmarks like the White House, Pentagon, and Arlington National Cemetery. With a complimentary shuttle service to Reagan National Airport and the nearby metro station, exploring the city is effortless for guests.

Exceptional Amenities and Services
Enjoy breathtaking city views from the rooftop restaurant, stay active in the modern fitness center, and make use of the spacious meeting and banquet facilities. The hotel goes above and beyond to ensure a comfortable and convenient stay for all visitors.

Modern Comfort and Convenience
From the complimentary airport shuttle to the versatile amenities, the National Airport Doubletree Hotel provides a seamless blend of luxury and practicality. Experience top-notch service and easy access to the best of Washington, D.C. - book your stay now!

Important information:

Please note, guests must be 21 years of age or older to check in at this property.

Pet Policy restrictions: No more than two (2) dogs are permitted in each guestroom. Guest agrees to pay a nonrefundable service fee. Guests understand that additional fees may apply in the event my dog(s) cause any damage.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 46 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8
Based on 1603 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
K
Kristina solo_traveller us
10
It was a great place to stay to visit DC
Pros:

Location--restaurant was cool

Cons:

No vending machine but the staff gave me a free water which was nice

2026-03-19 via Nuitee
M
Megan couple us
10
Great room, clean, good location
Pros:

Location

Cons:

Crowded in garage

2026-03-18 via Nuitee
B
Brittney couple us
1
My room was not clean and the bathroom was not very safe
Pros:

How close it was to everything

Cons:

This property was not cleaned

2026-03-17 via Nuitee
D
Dilcia solo_traveller us
7
It was great I just would get lost a lot with the elevators and I couldn’t find the lobby at first
Pros:

How clean it was

Cons:

Trying to find the lobby and understanding which elevator to take

2026-03-17 via Nuitee
M
Martin family_with_children us
8
2026-03-16 via Nuitee
E
Elizabeth extended_group us
5
Pros:

The location is great. The breakfast was great. The staff was friendly.

Cons:

There was no parking. We had to pay high $ for street parking. Our room was a bit dirty and the carpet smelled.

2026-03-08 via Nuitee
I
IAN solo_traveller gb
8
Freezing outside but warm inside
Pros:

Location and rooms

Cons:

Bar not big enough for a full function

2026-03-08 via Nuitee
L
Lauren extended_group us
5
Great location but hotel itself could use some upgrades
Pros:

Great location, everything in DC is easily accessible

Cons:

Rooms were a outdated, bathrooms need updating. Overhead lighting was harsh. Rust stains on bathroom floor

2026-03-05 via Nuitee
J
Johnson-Skrivanek extended_group us
7
Cons:

The drapes were torn and there was an old hole in the carpet. Some of the caulk work in the bathroom needs to be redone.

2026-03-05 via Nuitee
J
John extended_group us
10
Comfortable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 via Nuitee
S
Sally couple us
10
Great location to walk to all the great shops and restaurants in the area.
Pros:

Location was perfect. Everything was within walking distance.

Cons:

Nothing

2026-03-02 via Nuitee
M
meredithsT3644XR Business
6
Comfortable bed, but issues and not worth the price
Pros:

We came in late after a cancelled flight. It was so loud in the lobby, we could barely hear the front desk clerk. Our beds were comfortable, but there hotel room had a lot of issues—I wish I had remembered to take pictures. The electrical socket in the bathroom was hanging out of the wall, for one…how that is not an immediate fire hazard, I do not know, and it was like that when we got there, so you would have thought they’d fix it before someone checked into the room. The bathroom counter had stains on it, and generally the room needed both cleaning and also upgrades—the bedside electrical socket didn’t work to charge a cell phone. The price we paid ($350 for one night of less than six hours) was absolutely not worth it at all.

2026-02-26 via Tripadvisor
C
Channing couple us
10
2026-02-23 via Nuitee
T
Tammy couple us
10
2026-02-23 via Nuitee
C
Cubmore Business New Mexico
4
Worn Out!!!
Pros:

The worst Hilton property in the immediate Crystal City/DCA area, as I have stayed at all (Hilton, Hampton Inn, HGI, Embassy Suites). From the minute I walked into my room, I regretted booking this hotel. See my pics; torn curtains, stained upholstered chair, peeling wallpaper, stains on wallpaper, and more. Disgusting. The bed was clean and comfortable, which is why I gave 2 stars. Note the dining is very overpriced - breakfast was buffet only at $32, and the cafe to go averaged $20 for a breakfast sandwich. Slow service and prices are not available for snacks and beverages until you go up to pay. If you want to stay at a Hilton property, recommend HGI or Hilton close by. Will never stay here again.

2026-02-13 via Tripadvisor
D
dippyduckRichmond Friends getaway Richmond, Virginia
8
Enjoyed the warm cookies!
Pros:

Doubletree has a great location if you need to be in crystal city. Very convenient to DC and many monuments. Parking is underground deck but the spaces are tight and $51/daily. The bar area service is a bit slow and on the high side. 2 Old Fashions were $56. Most days they offered a small buffet, salad, protein, starch and dessert $24 including tip. This was a good alternative vs. daily Uber or delivery of fast food. The banquet food was subpar. See thee pictures of the fluffy green cod and thin fish with orange color sauce. It was way overcooked and not the salmon as ordered. But the food was beautifully presented.

Rooms were clean and fresh. They provided daily refresh services; great job.

2026-02-12 via Tripadvisor
P
PIERRE couple fr
10
2026-02-10 via Nuitee
M
Mwandza solo_traveller cg
4
nul
Pros:

uniquement l’emplacement

Cons:

un petit déjeuner trop cher et très peu varié, des chambres avec une moquette poussiéreuse idem pour tous les endroits communs : lobby et salles.
Un personnel très peu souriant limite désagréable.
le service en chambre est quasiment inexistant.
Un bar dans le lobby et celui du 14eme étage qui ferment à 23h les serveurs étaient au demeurant sympathiques.
Bref cet hôtel manque de chaleur humaine de la part du personnel voir de la direction
on n’a pas envie d’y rester

2026-02-10 via Nuitee
P
PIERRE couple fr
10
2026-02-10 via Nuitee
K
Kefentse couple us
10
2026-01-31 via Nuitee