DoubleTree by Hilton Washington DC – Crystal City

Hotels
Doubletree by Hilton
8 (1723 reviews)
300 Army Navy Drive , Arlington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Dated room quality
Parking difficulties

Categories

Cleanliness
6.33
Several reviews mention issues with cleanliness, including dirty rooms and subpar bathroom conditions.
Service
8.8
Most reviews commend the service, including helpful staff, particularly in addressing issues.
Location
9.34
Positive feedback highlights the convenient location near metro and shopping centers.
Room Quality
7.29
Mixed reviews regarding room quality, with mentions of dated furniture and problems with beds.
Amenities
8.32
Guests appreciate the amenities like the Skybar and the availability of fresh cookies.
Value for Money
7.78
Concerns regarding room size and cleanliness relative to the price affect perceived value.
Food and Beverage
8.33
Positive remarks about the Sky Dome restaurant and overall dining experience.
Overall Experience
7.8
Overall rating influenced by both positive and negative aspects mentioned in different reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:23

Property Description

Convenient Location and Easy Access to Major Attractions
Located just across the Potomac River from Washington, D.C., the hotel offers a prime spot near iconic landmarks like the White House, Pentagon, and Arlington National Cemetery. With a complimentary shuttle service to Reagan National Airport and the nearby metro station, exploring the city is effortless for guests.

Exceptional Amenities and Services
Enjoy breathtaking city views from the rooftop restaurant, stay active in the modern fitness center, and make use of the spacious meeting and banquet facilities. The hotel goes above and beyond to ensure a comfortable and convenient stay for all visitors.

Modern Comfort and Convenience
From the complimentary airport shuttle to the versatile amenities, the National Airport Doubletree Hotel provides a seamless blend of luxury and practicality. Experience top-notch service and easy access to the best of Washington, D.C. - book your stay now!

Important information:

Please note, guests must be 21 years of age or older to check in at this property.

Pet Policy restrictions: No more than two (2) dogs are permitted in each guestroom. Guest agrees to pay a nonrefundable service fee. Guests understand that additional fees may apply in the event my dog(s) cause any damage.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DCA

Location

Guest Reviews

8
Based on 1723 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
F
Fikicia solo_traveller us
8
It Gets The Job Done!
Pros:

It's a good location. There is a lobby bar, plus a sky bar on the 15th floor.

Cons:

I had the King room with a balcony. The room was comfortable. However, there is no couch in the sitting area of that room. Just an ottoman chair and no foot stool. Plus, my balcony didn't have a table outside, as advertised. All and all it was comfortable, except for those few mishaps.

2026-08-15 via Nuitee
C
Caroline solo_traveller be
7
Great views, but overdue for refurbishment
Pros:

What did you like?

The views from the higher floors are excellent – my room on the 11th floor had a wonderful view towards Washington, including the Washington Monument, and the evening views towards the Pentagon were beautiful. The room was a good size and having a fridge and microwave was very useful.

Several members of staff were genuinely friendly and helpful, particularly the gentleman who noticed I was still waiting for my room, brought me water and apologised, and the member of staff who assisted us at check-out.

There are also very practical food options: the more casual lobby restaurant is good and reasonably priced, food deliveries can be left at a designated area, and a supermarket with a large salad bar and hot food is only about four minutes away.

Cons:

What didn't you like?

Arrival and check-in were disappointing. There was nobody at the downstairs entrance to welcome us or indicate that reception was one floor above. The receptionist appeared inexperienced and needed assistance throughout the check-in process. Although official check-in is at 4 p.m., my room was not ready until 4:45 p.m.

Our two rooms were allocated on different floors, which was particularly inconvenient with a 10-year-old as a key card is required to use the lifts and access the floors.

The hotel is noticeably dated and needs refurbishment. The bathrooms are old-fashioned, the wooden lift interiors are worn, and the sheer curtains in BOTH of our rooms were badly torn and frayed. My bed was also too soft for my liking.

I had messaged the hotel the day before asking about a room with an opening window but received no reply; the windows are sealed.

Drinking water could also be more conveniently available. Ice machines are only on alternate floors, and the drinking fountain near the fitness area is not designed for easily filling bottles, although small bottles are available at reception.

2026-08-14 via Nuitee
E
Edward solo_traveller us
9
Pros:

Comfortable room

Cons:

It wasn't clear where to park for check-in. There should be posted signs regarding check-in...in the garage. Is there a charge for the first hour, or something like that? Not everyone knows what to do...
I saw others also circling around trying to figure out where to temporarily park for checkin.

2026-08-13 via Nuitee
T
Tasha couple us
5
2026-08-13 via Nuitee
A
Angela couple us
10
But overall had a good time and room service was top tier food was the best
Pros:

It was so clean

Cons:

He didn't offer my cookies had to ask and my 2 bottles of water

2026-08-10 via Nuitee
T
Tyese family_with_children us
9
Great stay
Pros:

The beds were comfy and room was clean . The staff was really nice. We had attended a party downstairs. Everything was organized and even when the parking garage was full the hotel helped me find a space.

Cons:

I wish the air conditioner can make the room colder. You can’t go past a certain temperature and I feel like the air wasn’t blowing out properly.

2026-08-10 via Nuitee
L
lenda family_with_children us
10
2026-08-08 via Nuitee
A
Antonio solo_traveller ca
9
2026-08-05 via Nuitee
Y
Yolanda couple us
10
I will definitely be back at this location hands down!
Pros:

A lady named Jennifer checked me in last night and she was very friendly and patient throughout the whole check in process.
My room was amazing with an amazing view of Washington DC absolutely breathtaking my room was clean to perfection.

Cons:

I loved everything no complaints

2026-08-03 via Nuitee
J
Jennifer solo_traveller us
8
Pros:

The staff was friendly and the rooms were clean.

Cons:

The mattress was very hard, I didn't sleep well.

2026-08-03 via Nuitee
S
s0l0new Family
10
Family reunion trip
Pros:

Our family reunion trip was great. Hotel accommodations were great. I heard of 1 complaint that was quickly resolved. Will recommend in the future.

2026-07-27 via Tripadvisor
N
nimpsid Business
10
Great stay for business trips
Pros:

Very nice accommodations. I enjoyed the sky lodge with my colleagues. Although the business center was closed for remodeling, the hotel staff were still able to assist with my printing needs. 5/5 will stay here again.

2026-07-19 via Tripadvisor
R
rickhallmarine Business Smithfield, Virginia
10
Great service
Pros:

Great personnel that work here; especially the front desk who helped me multiple times and my room service girl, Cristela.

2026-07-18 via Tripadvisor
S
syreetad Business Hamilton, Ontario
10
A fantastic stay
Pros:

Maria on the fifth floor was amazing! She was professional, friendly, and attentive to every detail. The entire restaurant and front desk teams were equally wonderful—welcoming, hospitable, and professional throughout my stay. Thank you for such a great experience! And, of course, the warm cookie was delicious! 🍪

2026-07-17 via Tripadvisor
K
kevinmM6126JB Business
10
Wonderful
Pros:

Victoria Vasquez is the the lady that cleans the room, she always go way beyond with an awesome job, always positive and making sure we have always have a good day. Excellent customer service!!

2026-07-15 via Tripadvisor
J
juanlW8597DN Business
10
Wonderful
Pros:

Victoria Vasquez always does a amazing job

2026-07-15 via Tripadvisor
R
rogeliol276 Business
10
Great staff
Pros:

Great experience and very friendly staff

2026-07-14 via Tripadvisor
C
Cross solo_traveller us
1
Pros:

The did not honor the reservation with bookings.com

Cons:

I could not stay at the hotel because of your website

2026-07-13 via Nuitee
E
Elsen Portugal solo_traveller us
10
2026-07-12 via Nuitee
K
kirbye101 Business
10
Amazing service!!
Pros:

Had an amazing stay while on orders for DC 250. Very accommodating and willing to work with my schedule

2026-07-11 via Tripadvisor