Batman's Hill on Collins

Hotels
7.9 (5508 reviews)
623 Collins Street , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room sizes
Service handling complaints

Categories

Cleanliness
6.73
Issues with cleanliness mentioned, including cockroaches and dirty windows.
Service
8.2
Staff were friendly and accommodating, though some service issues were noted.
Location
9.24
Great location near transport, shops, and activities.
Room Quality
6.69
Rooms described as small, noisy, and dated, with specific complaints noted.
Amenities
7.22
Amenities like breakfast positively noted; some maintenance required.
Value for Money
8.18
Overall reasonable for the location and amenities offered.
Food and Beverage
8.73
Breakfast options appreciated, though minor complaints about variety.
Overall Experience
8.2
Mixed reviews but generally positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Convenient Location and Nearby Attractions
Batman’s Hill on Collins is perfectly situated in Melbourne CBD, directly across from Southern Cross train station. Within minutes, guests can explore top attractions like Crown Casino and Marvel Stadium, making it an ideal choice for travelers looking to experience the best of the city.

Dining Options and Bars
Indulge in a culinary journey at the hotel's two stylish restaurants, Oak Dining Room, serving modern fusion cuisine throughout the day. Afterward, relax with a drink at Oak Room Lounge or Platform 66 Bar, offering a cozy atmosphere to unwind after a day of sightseeing.

Comfortable Rooms with Various Amenities
Each air-conditioned room at Batman's Hill on Collins is well-equipped with essentials like a minibar, refrigerator, and tea/coffee making facilities. For added luxury, some rooms feature a bathtub, and there are options with kitchen facilities for those seeking an extended stay.

Book your stay at Batman’s Hill on Collins now for a memorable Melbourne experience!

Important information:

You must show a valid photo ID and credit card upon check in. These must be in the same name as the guest's name on the booking confirmation.

Please note that a 1.4% charge applies when paying with American Express, Visa, or MasterCard.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 5508 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
L
Liz solo_traveller au
8
Very pleasant and met most of my needs.
Pros:

It was safe and easy to access for where I needed to go. The room was adequate.

Cons:

I felt the hand basin was probably a little high and I am glad I wasn't any shorter. I was also disappointed I couldn't get Sky News (Ch 601) on the television. There was at least 3 Sky sports channels, which I couldn't care less about. There was a lot going on in the political space whilst I was in Melbourne and I was unable access my go to source for information. PS. I don't like main stream media.

2026-02-14 via Nuitee
D
Debra family_with_children au
5
Fine except for breakfast buffet
Pros:

Location

Cons:

Powdered eggs for breakfast

2026-02-14 via Nuitee
T
Traveller couple au
8
Roll out of bed a on to the train..
Pros:

Location was great as we where travelling from Southern Cross station early morning.
Lots of options for meals around the area.

Cons:

Soft beds but that's just me.

2026-02-14 via Nuitee
B
Bridie extended_group au
9
2026-02-14 via Nuitee
K
Kotone extended_group au
8
2026-02-13 via Nuitee
F
Fiona couple au
8
Was a great stay, room was good value for money
Pros:

Close access to everything

Cons:

The foyer was a bit smelly. Almost had a bit of a urine smell about it. The staff were a bit robotic. Not as welcoming as the last couple of times we stayed which was around 7-10 years ago

2026-02-13 via Nuitee
B
Brittany solo_traveller au
7
2026-02-12 via Nuitee
P
Pik Chin extended_group au
5
2026-02-12 via Nuitee
M
Manika couple sg
10
2026-02-12 via Nuitee
H
Hecht solo_traveller au
9
Pros:

Lovely hotel in a great location.
Staff were friendly too.

Cons:

The room was too hot and we could not cool it down.

2026-02-12 via Nuitee
J
Julie and David family_with_children au
5
Disappointed don't upgrade
Pros:

Location in CBD is fantastic, if you can't walk to where you want yo go, tram and train across the road.

Cons:

We upgraded our room to king premium as we wanted more space and a chair to sit on as per advertised photos and descriptions. We got a lovely room, but no space or table/chair. When we asked reception we were told because our room has a assessibily bathroom the room is smaller and they could not offer us an alternative. Total waste of an upgrade and very disappointed with their response. We never requested nor needed a assessibily bathroom, what we needed was somewhere to sit, like a chair !

2026-02-12 via Nuitee
M
Margaret family_with_children au
8
2026-02-11 via Nuitee
A
Auxillia family_with_children au
5
Pros:

Hospitality

Cons:

Smell of urine in the room

2026-02-11 via Nuitee
H
HanYin couple tw
10
飯店的工作人員非常親切專業,房間乾淨衛生,地理位置很好。
Pros:

地理位置

Cons:

房內燈光有點暗、電視網路不穩

2026-02-11 via Nuitee
L
Lockett couple au
9
Pros:

Every thing t.v not working, did get changed to another room ,right over air conditioning, spare pillow had blood on it pillow slip had large marks on.it

Cons:

As above

2026-02-10 via Nuitee
J
Jack solo_traveller au
8
2026-02-10 via Nuitee
M
Manfred couple ch
8
Pros:

hreat location to city center and airport sky bus (southern station)

Cons:

when you stay longer than 1 night the superior rooms are recommended for space and modern comfort

2026-02-10 via Nuitee
L
Lennox couple au
6
2026-02-10 via Nuitee
N
Neil solo_traveller au
8
served its purpose
Pros:

bed

Cons:

size of bathroom

2026-02-10 via Nuitee
P
Peter couple au
4
2026-02-09 via Nuitee