Batman's Hill on Collins

Hotels
7.9 (5622 reviews)
623 Collins Street , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room sizes
Service handling complaints

Categories

Cleanliness
6.73
Issues with cleanliness mentioned, including cockroaches and dirty windows.
Service
8.2
Staff were friendly and accommodating, though some service issues were noted.
Location
9.24
Great location near transport, shops, and activities.
Room Quality
6.69
Rooms described as small, noisy, and dated, with specific complaints noted.
Amenities
7.22
Amenities like breakfast positively noted; some maintenance required.
Value for Money
8.18
Overall reasonable for the location and amenities offered.
Food and Beverage
8.73
Breakfast options appreciated, though minor complaints about variety.
Overall Experience
8.2
Mixed reviews but generally positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Convenient Location and Nearby Attractions
Batman’s Hill on Collins is perfectly situated in Melbourne CBD, directly across from Southern Cross train station. Within minutes, guests can explore top attractions like Crown Casino and Marvel Stadium, making it an ideal choice for travelers looking to experience the best of the city.

Dining Options and Bars
Indulge in a culinary journey at the hotel's two stylish restaurants, Oak Dining Room, serving modern fusion cuisine throughout the day. Afterward, relax with a drink at Oak Room Lounge or Platform 66 Bar, offering a cozy atmosphere to unwind after a day of sightseeing.

Comfortable Rooms with Various Amenities
Each air-conditioned room at Batman's Hill on Collins is well-equipped with essentials like a minibar, refrigerator, and tea/coffee making facilities. For added luxury, some rooms feature a bathtub, and there are options with kitchen facilities for those seeking an extended stay.

Book your stay at Batman’s Hill on Collins now for a memorable Melbourne experience!

Important information:

You must show a valid photo ID and credit card upon check in. These must be in the same name as the guest's name on the booking confirmation.

Please note that a 1.4% charge applies when paying with American Express, Visa, or MasterCard.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 5622 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
0
07635ef960fc70d4d1a9cdf9301caa6b family_with_children au
3
Cons:

Our room was next to 20 or so aircon units outside the window, very noisy. For a family room it was tiny .
We requested 2 rooms next to each other and that didnt happen.

2026-04-18 via Nuitee
C
c14c2bcaeb4d7179903c4edf1d534499 couple au
10
Convenient and comfortable
Pros:

Location, close to Southern Cross Railway Station

Cons:

Nothing that we noticed

2026-04-18 via Nuitee
F
fe2b748df9f7700c7b83a6ebe18bb7f4 couple au
6
2026-04-18 via Nuitee
6
690cb662b0f4729a50f45b3f5c82bc94 couple no
7
2026-04-18 via Nuitee
1
18de5e864880737d4d22a13c77a01917 solo_traveller au
10
Wonderful.
Pros:

Location, service, facilities.

Cons:

Nothing.

2026-04-18 via Nuitee
F
ff46b8f86cba73b7832dd742aca1661f solo_traveller au
10
Short but comfortable
Pros:

Staff were superb, very helpful at check in and the assistance was much appreciated.

Cons:

Nothing

2026-04-17 via Nuitee
A
a292ea04de9b71714ec9aaa4215bf300 family_with_children au
7
2026-04-17 via Nuitee
2
2a3b501291cf7132f00891755eacb83a family_with_children au
7
Pros:

Proximity and the staff

Cons:

Room sofa was too old and has stains. There was a false fire alarm during our stay and we had to wake up the kids and evacuate quickly.

2026-04-17 via Nuitee
8
86caead6034c738bf630404824fa8587 couple au
8
My hotel when I come to Melbourne for PeterMac appts and to meet up with family and friends. It’s ideal
2026-04-17 via Nuitee
A
a98e086391ad71a0bdd6d5f58d66a345 solo_traveller gb
8
2026-04-17 via Nuitee
solo_traveller au
10
2026-04-16 via Nuitee
B
be24e4c66f1e722b9496fa00d03bcf1d couple au
8
2026-04-16 via Nuitee
D
dd13229eb2097123e4c3a2e516fc6b0f couple au
8
2026-04-16 via Nuitee
6
6a47dccdf452715571343014461b337d solo_traveller au
10
Pros:

Sleep

Cons:

.

2026-04-16 via Nuitee
6
602be4e9bdda71657fac4c49a3f5126a solo_traveller au
8
Pros:

Great location. Close to everything!

Cons:

The hallways smelt of cigarette smoke and the heaters are loud during the night.

2026-04-16 via Nuitee
B
b45141bbceb971062e5d8b525c82fc1a solo_traveller au
10
Pros:

The staff were fantastic. Came in after a long boring train trip to happy smiling woman who made me feel very comfortable and it is safe. I had no issues and went to my room after a very short time. So professional with check in, great directions to my room.
Staff at the bar extremely nice.
Will come back.

Cons:

The big black tap with a tiny basin and no hooks or towel racks to put the towel.

2026-04-16 via Nuitee
3
3d3238ef29b870f23b4242ce07ef74a0 couple au
10
Comfortable and convenient also very neat and enjoyable place
Pros:

I have stayed here a few times and have been very happy with everything and everyone, it is in a perfect location and the staff where very nice and helpful the breakfast was delicious thank you

Cons:

The first time I stayed I was not happy with the parking it was way to small and the car parking around the corner was supposed to be a set price but it was not and it cost a lot of money

2026-04-15 via Nuitee
3
39f1742d250d711881b9a7599b9cb766 solo_traveller au
8
2026-04-15 via Nuitee
B
BridgetS365 Couples Crowborough, East Sussex, England
6
Location yes
Pros:

This rather iconic building is situated in the heart of Melbourne opposite the busy Southern Cross station and within the free tram zone with easy access to the river and south bank so no complaints on location. What let this hotel down was that it is rather souless. When we arrived we were told we had been upgraded which was a good start but our suite situated on the second floor whilst large was dull, dark and to be honest rather dreary and the view - well we didn't really get one - it was a wall. So in a trip that covered six weeks and numerous places to stay I am afraid this one came out bottom. I will though praise it its policy to reward the guests with $10 dollars at the bar if you opted not to have your room cleaned. Two nights and a free round later everyone's happy. Only come across this initiative in one other hotel - more should follow.

2026-04-14 via Tripadvisor
3
3312368359327131d95329298897c5fe solo_traveller au
7
2026-04-14 via Nuitee