Stanhope Hotel by Thon Hotels

Hotels
Thon Hotels
9.2 (1879 reviews)
Rue du Commerce 9 , Brussels , be

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and elegant rooms
Good location near attractions
High-quality amenities
Cons:
Limited breakfast variety
Parking information not clearly communicated
Temperature control in rooms problematic

Categories

Cleanliness
9.31
The hotel is described as clean and well-maintained in multiple reviews.
Service
9.78
Numerous reviews mention friendly and attentive staff, showcasing a high level of service.
Location
9.32
Several reviews highlight the hotel's proximity to attractions, making it a convenient location.
Room Quality
9.27
Guests appreciate the spacious and well-decorated rooms, contributing to a positive sentiment.
Amenities
9.1
Amenities such as the breakfast offerings and complimentary items received mixed feedback; overall seen well.
Value for Money
8.76
Some feedback regarding breakfast prices and lack of complimentary items, but still seen as good value for a luxury hotel.
Food and Beverage
8.31
While many enjoyed the offerings, there were mentions of limited variety in breakfast choices.
Overall Experience
9.78
Most reviews express a strong overall satisfaction with their stay, often indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Luxurious 5-Star Hotel in Brussels

Refurbished Elegance: This boutique hotel, renovated in 2019, offers air-conditioned rooms with Molton Brown toiletries and a 24-hour gym with a sauna.

Culinary Delights: Guests can savor a full English breakfast buffet under a 100-year-old Magnolia Tree or dine at the Brighton Restaurant, a fusion of British and Oriental design.

Prime Location: Situated between the European district and city center, Stanhope Hotel by Thon Hotels is a short walk from major attractions and the Trone metro station for easy city exploration.

Book your stay at Stanhope Hotel by Thon Hotels for a luxurious and convenient experience in Brussels!

Important information:

Please note that a deposit for the total price of the stay and an additional charge of EUR 50 per night is required upon check-in. The unused balance will be released on the credit card or returned in cash upon check-out.

Please note that a chargeable upgrade to a superior room type is necessary for a third guest when requesting an extra bed.

Please note that you are required to show the credit card the booking has been made with or an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that city tax is always paid upon check-out, it will never be charged in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 40 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 35 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1879 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.1
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
C
Christian solo_traveller de
8
Pros:

Old school charme. Ruhige Lage. Zimmer klimatisiert. Hochwertige Pflegeprodukte. Schöner Innenhof. Gutes Frühstück.

Cons:

Etwas schwierig, die Rezeption zu finden. Empfang dann eher kühl. Sehr hohe Preise im hoteleigenen Restaurant, Service dabei unaufmerksam. Am schlimmsten fand ich die Dusche in der Wanne, das sollte in so einem Hotel nicht sein.

2026-07-11 via Nuitee
H
Hisham Hathout solo_traveller eg
3
Pros:

Nothing

Cons:

The staff, no help

2026-07-10 via Nuitee
H
Hisham Hathout solo_traveller eg
1
2026-07-10 via Nuitee
T
Tasnim couple sg
10
Comfortable, lovely stay super close to attractions and many transit options
Pros:

The hotel was very comfortable, staff were so kind and accommodating and the room was the perfect size for us. We were kindly upgraded to a suite which was such a lovely treat. The daily chocolates on the bed were such a lovely touch as well! Brussels was our last stop in Europe, and Stanhope was the best place to spend our last few days in Europe.

Cons:

Perhaps they were busy or having a hard day, but the bar staff were quite grumpy and I didn't have the best interaction with them. Nevertheless, I was still able to get what I needed.

2026-07-08 via Nuitee
M
Maria Aimilia solo_traveller gr
9
Elegant stay
Pros:

The aesthetic and vibe of this hotel are fantastic. The classic decoration gives it a very elegant, upscale feel, and the common areas are lovely to sit and relax in. The location is perfect, central and well-connected, but in a very quiet neighborhood that allows for a peaceful stay. Above all, the staff were wonderful. Everyone I interacted with was extremely warm, friendly, and eager to help make the stay enjoyable.

Cons:

The housekeeping of rooms could be improved

2026-07-08 via Nuitee
A
Annukka extended_group fi
10
2026-07-08 via Nuitee
I
Isa solo_traveller se
8
Cons:

Lyhört

2026-07-07 via Nuitee
C
Cristina solo_traveller it
10
2026-07-07 via Nuitee
L
Ludmila extended_group be
10
Perfect
Pros:

Formidable

Cons:

Alles

2026-07-07 via Nuitee
L
Lothar couple de
9
Entspannt den Tag genießen, gute Küche, günstige Lage
Pros:

Sehr große Auswahl beim Frühstück

Cons:

Nichts

2026-07-07 via Nuitee
I
Ildiko solo_traveller hu
10
2026-07-04 via Nuitee
Y
Yuri_Emery couple br
10
An outstanding hotel with exceptional staff.
Pros:

Excellent!
The hotel's location is perfect. The neighborhood is very pleasant, safe, and makes it easy to explore many attractions on foot. For destinations farther away, public transportation is extremely convenient.
The room is spacious, very quiet, and comfortable. The bed is comfortable, the bathroom is large, and the breakfast is excellent, with a wide variety of options.
What truly sets this hotel apart is its staff. Every member of the team was incredibly friendly, welcoming, and helpful. I would especially like to thank Inês at the front desk, who gave us excellent recommendations for transportation and the best routes around the city, and Farid from the breakfast team, whose kindness and genuine hospitality made every morning even more enjoyable throughout our stay.
I would definitely stay there again. It's worth every penny.

Cons:

Nothing. Everything was excellent.

2026-07-04 via Nuitee
J
Joanna solo_traveller pl
10
2026-07-04 via Nuitee
N
Natalie Globetrotter solo_traveller at
9
if you want to treat yourself - this is the place
Pros:

the staff was super friendly and went above and beyond to make sure I felt comfortable; it is very close to the most prominent shopping street and a metro station; the room was bigger than most I've stayed in recently; the bed was super comfy; the breakfast offers quite a selection

2026-07-04 via Nuitee
S
Samba couple fr
10
2026-07-03 via Nuitee
A
Anna solo_traveller pl
10
Pros:

Obsługa, pokoje,lokalizacja

Cons:

Wszystko było znakomite

2026-07-03 via Nuitee
A
Annelene solo_traveller no
10
Luxury at a reachable price
Pros:

Clean, pretty, and super helpful and polite staff. Makes an everyday person feel a bit of luxury.

2026-07-03 via Nuitee
N
Nidhi extended_group nl
10
Close to metro, excellent luxury hotel
Pros:

Superb

2026-07-03 via Nuitee
I
Ivona couple lt
5
Disappointed
Pros:

Everything was fine until the check out. The staff ask if we used the mini bar and I clearly said no. And we did not use it, we bought everything in the supermarket and now they took money from my credit card just for nothing. If they can not manage their job properly why should I pay for that. Very disappointing at this point. Never going back because you can never be 100 procent sure that the hotel won’t be making their own excuses for the money they stole.

Cons:

Everything was fine until the check out. The staff ask if we used the mini bar and I clearly said no. And we did not use it, we bought everything in the supermarket and now they took money from my credit card just for nothing. If they can not manage their job properly why should I pay for that. Very disappointing at this point. Never going back because you can never be 100 procent sure that the hotel won’t be making their own excuses for the money they stole.

2026-07-03 via Nuitee
S
Saskia Natascha solo_traveller de
9
2026-07-02 via Nuitee