Steigenberger Hotel Köln

Hotels
•
Steigenberger Hotels & Resorts
8.4 (9821 reviews)
Habsburgerring 9-13 , Cologne , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Room temperature control
High prices in bar and shop

Categories

Cleanliness
7.8
Several reviews indicated issues with cleanliness and that rooms did not seem well maintained.
Service
9.07
Staff were generally friendly and helpful, with mention of excellent service from the duty manager.
Location
9.31
The location is highly praised, being central and convenient for access to attractions.
Room Quality
8.25
Rooms received mixed feedback; some issues with temperature control were noted.
Amenities
8.07
Some amenities like breakfast were highly rated, but others, like the lack of on-site dining options, were pointed out.
Value for Money
7.25
Concerns about price/quality ratio; guests felt some prices in the hotel were high.
Food and Beverage
8.8
Breakfast was noted as excellent, but buffet service was criticized for being chaotic.
Overall Experience
8.66
Overall experiences were generally positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:36

Property Description

Luxurious Rooms with Stunning Views
Experience comfort and elegance in our spacious rooms overlooking the picturesque Rudolfplatz Square. Each room is equipped with modern amenities including satellite TV, a minibar, and free WiFi.

Delicious Dining Options
Start your day with a scrumptious buffet breakfast at our restaurant "Sands" and unwind in the evening at the Bar Bistro "Nullzwo" with a selection of snacks and drinks.

Convenient Location and Accessibility
Located just steps away from Rudolfplatz Underground Station, exploring the city is a breeze. With wheelchair accessible rooms available, everyone can enjoy the beauty of Cologne.

Book your stay at Steigenberger Hotel Köln now for a memorable and comfortable experience.

Important information:

Please note that smoking is only permitted in designated areas. If you smoke in your room, the hotel will impose a fine of EUR 250 to cover special cleaning.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.4
Based on 9821 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 7.25
Food and Beverage: 8.8
Overall Experience: 8.66
M
Minke • solo_traveller • de
9
2026-05-30 • via Nuitee
M
Milena • solo_traveller • de
10
2026-05-30 • via Nuitee
O
Orhan Fatih • family_with_children • tr
9
Merkezde ailecek konaklanabilecek bir otel
Pros:

Konum olarak merkezdeydi restoranlara ve marketlere çok yakındı, Dom meydanına ve katedrale 10-15 dk yürüyüş mesafesindeydi, yürüdüğümüz yolda kafeler, mağazalar ve restoranlar vardı ve eğlenceli bir yürüyüş oldu. Ailecek konakladık ve memnun olduk halka açık otoparka otel içinden giriş çıkış yapabiliyorsunuz günlük 30 euro saatlik 3 euro gibiydi. Kahvaltısız almıştık yakında reise cafe diye biryerde 33 euroya 3 kişi doyarak yedik ve 3 tane portakal suyu dahildi. Merkezde olması en güzeliydi ve resepsiyon gayet ilgiliydi. Lobisi çok genişti rahatça zaman geçirebilirsiniz.

Cons:

Bookingde gösterilen Dom manzaralı odayı vermediler. Resepsiyona sorduğumda 7. katta oda verdiler oda iki tane tek kişilik odaydı ve yine manzarası yoktu. Sonra yine lobiye indim ve 8. katta oda verdiler ama odanın içinde kapalı bir kapı vardı ve diğer oda ile ayırmıştı aile olduğumuz için geri verdim odayı. En sonunda başta 6. katta verdikleri odada kaldık Dom manzaralı olmadan. Benim tavsiyem gitmeden odanızı sorun resimdeki gibimi olduğunu.

2026-05-30 • via Nuitee
F
Frank Gerhard • family_with_children • de
10
2026-05-30 • via Nuitee
M
Martina • extended_group • de
8
2026-05-30 • via Nuitee
V
Vincent • solo_traveller • de
10
2026-05-30 • via Nuitee
V
Vincent • solo_traveller • de
10
2026-05-30 • via Nuitee
B
Banu • couple • tr
10
2026-05-30 • via Nuitee
E
Esben • family_with_children • dk
9
Dejlig hotel ikke langt fra midtbyen. Perfekt med parkering nedenunder. Store fine værelser. Og fin morgenmad.
Pros:

Beliggenheden og det store familieværelse.

Cons:

Lille smule slidt, men ellers rigtig fint.

2026-05-30 • via Nuitee
D
Doğer • solo_traveller • tr
8
Pros:

Perfect location, clean and comfortable rooms.

Cons:

Insufficent wi-fi

2026-05-29 • via Nuitee
M
Marion • couple • de
7
Pros:

Sehr schönes Frühstücksbuffet, jedoch zu kleiner Raum, zur Hauptzeit kein Tisch zu kriegen. Eine Flsvhe Sekt zum Hochzeitstag gab es auf Kosten des Hotels- sehr aufmerksamer Service. Das Hotel lag sehr zentral, in ca. 15 Minuten war man in der Innenstadt am Dom.

Cons:

Die Rolladen waren defekt, im Zimmer war es unter dem Tisch noch dreckig. Der Fahrstuhl war nebenan und ziemlich laut. Die Matratzen waren sehr hart. Die Klimaanlage knackte zwischendurch, die Fenster waren nicht zu öffnen.

2026-05-29 • via Nuitee
D
Danielle • couple • lu
10
2026-05-29 • via Nuitee
A
Ahmad • family_with_children • de
8
2026-05-29 • via Nuitee
M
Maria Elena • couple • ar
9
So relaxing!
Pros:

The size of the room

Cons:

Internet was very weak, it was very difficult to work with it

2026-05-28 • via Nuitee
H
Hadix • solo_traveller • bh
7
2026-05-28 • via Nuitee
G
Gabriela • solo_traveller • de
4
Pros:

Die Lage ist top.

Cons:

Ansonsten war es eine der unschönsten Hotelerfahrungen, die ich je erlebt habe. Ich habe ein Zimmer mit Durchgangstür zu einem anderen Zimmer erhalten. Das hat mich direkt skeptisch gemacht, dachte aber, dass es ja vielleicht nicht belegt sei. Um zwei Uhr morgens als meine angetrunkenen Nachbarn ihr Zimmer betraten und ich von dem Lärm wach wurde, hat sich meine anfängliche Skepsis dann als berechtigt erwiesen ;-) Unten in der Lobby musste ich bestimmt über 20 Minuten warten bis mir überhaupt ein Mitarbeiter erschienen ist. Ich wurde dann in ein anderes Zimmer verlegt. Meine Frage nach Kompensation blieb unbeantwortet.

Bin absolut kein Fan von diesem Hotel. Habe in Köln in anderen Unterkünften schon deutlich weniger Geld für Übernachtungen bezahlt - und konnte dort durchschlafen.

2026-05-28 • via Nuitee
M
Marc • extended_group • de
9
2026-05-28 • via Nuitee
G
Gerd • couple • de
10
2026-05-28 • via Nuitee
M
MF • solo_traveller • gb
8
Good location and a solid hotel
Pros:

Location and cleanliness were good

Cons:

Restaurant staff were not that friendly. Reception staff were excellent

2026-05-27 • via Nuitee
I
Ilona • family_with_children • pl
9
Pros:

Lokalizacja, smaczne śniadanie

Cons:

Bardzo twarde materace

2026-05-27 • via Nuitee