Steigenberger Hotel Köln

Hotels
•
Steigenberger Hotels & Resorts
8.4 (10021 reviews)
Habsburgerring 9-13 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Room temperature control
High prices in bar and shop

Categories

Cleanliness
7.8
Several reviews indicated issues with cleanliness and that rooms did not seem well maintained.
Service
9.07
Staff were generally friendly and helpful, with mention of excellent service from the duty manager.
Location
9.31
The location is highly praised, being central and convenient for access to attractions.
Room Quality
8.25
Rooms received mixed feedback; some issues with temperature control were noted.
Amenities
8.07
Some amenities like breakfast were highly rated, but others, like the lack of on-site dining options, were pointed out.
Value for Money
7.25
Concerns about price/quality ratio; guests felt some prices in the hotel were high.
Food and Beverage
8.8
Breakfast was noted as excellent, but buffet service was criticized for being chaotic.
Overall Experience
8.66
Overall experiences were generally positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:36

Property Description

Luxurious Rooms with Stunning Views
Experience comfort and elegance in our spacious rooms overlooking the picturesque Rudolfplatz Square. Each room is equipped with modern amenities including satellite TV, a minibar, and free WiFi.

Delicious Dining Options
Start your day with a scrumptious buffet breakfast at our restaurant "Sands" and unwind in the evening at the Bar Bistro "Nullzwo" with a selection of snacks and drinks.

Convenient Location and Accessibility
Located just steps away from Rudolfplatz Underground Station, exploring the city is a breeze. With wheelchair accessible rooms available, everyone can enjoy the beauty of Cologne.

Book your stay at Steigenberger Hotel Köln now for a memorable and comfortable experience.

Important information:

Please note that smoking is only permitted in designated areas. If you smoke in your room, the hotel will impose a fine of EUR 250 to cover special cleaning.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.4
Based on 10021 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 7.25
Food and Beverage: 8.8
Overall Experience: 8.66
S
Sonja • solo_traveller • de
7
Für Kurzaufenthalt okay
Pros:

Lage, Nähe zur Straßenbahn und Lokalen.
Spätes Checkout. Reichhaltiges Frühstück.
Die Bar.

Cons:

Es war laut, trotz geschlossenen Fenstern.
Keine barrierefreie Dusche, nur Badewanne mit hohem Einstieg.
Leider keine Bioeier, wenig leckere vegetarische Aufstriche und glutenfreie Angebote.
Teures Parkhaus: 30€ für 24Stunden.

2026-07-11 • via Nuitee
M
MM • solo_traveller • de
10
2026-07-11 • via Nuitee
V
Vincent • family_with_children • nl
8
Geweldig verblijf voor met kinderen
Pros:

Grootte van de kamer. Locatie ten opzichte van AirPort. Parkeergarage onder het hotel.

Cons:

-

2026-07-11 • via Nuitee
C
Cees • extended_group • nl
8
Pros:

De locatie was perfect voor pride Keulen!!

2026-07-11 • via Nuitee
F
Frank • solo_traveller • de
8
Klasse Aufenthalt mit Frühstückschaos
Pros:

Sehr sauber, sehr nettes, freundliches Personal

Cons:

Frühstück bis 12 Uhr am Wochenende war absolutes Chaos, Frühstücksraum war völlig überfüllt, wir saßen in einem Meetingraum :-(, nach 11:15 Uhr wurde es besser, echt schade wenn man sich bei dem Preis auf ein entspanntes Frühstück gefreut hat..... die Auswahl war super, Personal war trotzdem sehr freundlich und bemüht

2026-07-11 • via Nuitee
D
Diane • family_with_children • lu
9
2026-07-11 • via Nuitee
K
Klaus • couple • de
8
Insgesamt insbesondere w Lage ok
Pros:

Lage und Zimmer sehr gut

Cons:

Frühstück mittelmäßig. Obst teilweise zu alt. Eierspeisen kalt. Orangensaft mindere Qualität. Dafür Frühstück zu teuer

2026-07-11 • via Nuitee
S
Susanne • solo_traveller • de
9
Angenehme Nachtruhe dank geräuschloser Klimaanlage
Pros:

Bei sehr hohen Außentemperaturen haben wir die Klimaanlage, die absolut geräuschlos gearbeitet hat, sehr genossen. Wir hatten es auch ruhig im 7. Stock; das belgische Viertel ist gleich um die Ecke und bietet viele Cafés, Bars und Restaurants.

Cons:

Habe nichts zu meckern.

2026-07-11 • via Nuitee
M
Marcel • solo_traveller • ch
10
Pros:

Sehr gutes Preis‑Leistungs‑Verhältnis. Das Frühstück ist ausgezeichnet und die Lage des Hotels könnte kaum besser sein. Wir kommen gerne wieder.

Cons:

Alles bestens

2026-07-10 • via Nuitee
T
Tobias • couple • de
8
Schönes Hotel in bester Lage
Pros:

Bequeme Betten und sauberes Zimmer, toller Service auf Anfrage direkt Bügel Eisen bekommen und Hausschuhe

Sehr schöne edle Lobby und gute Klima

Cons:

Leider etwas staubig, WLAN auf den Zimmern ist nicht schnell und zum Arbeiten nicht geeignet

Steuerung der Klimaanlage im Zimmer war umständlich

2026-07-10 • via Nuitee
S
Sven • solo_traveller • de
10
2026-07-10 • via Nuitee
M
Mario • couple • at
10
2026-07-10 • via Nuitee
J
Jürgen • solo_traveller • de
8
Pros:

Gutes Hotel mit zentraler Lage, leider etwas hellhörig.

2026-07-10 • via Nuitee
K
khalid • couple • ae
10
2026-07-10 • via Nuitee
G
Giulia • solo_traveller • ch
10
2026-07-09 • via Nuitee
K
Kong Ping • solo_traveller • de
6
Pros:

Freundliche hilfsbereite Portier.

Cons:

Ungenügend Accessoires z
B. Hausschuhe, Zahnbürste oder Paste etc.

2026-07-09 • via Nuitee
A
Axel • couple • de
10
Perfect base for a wonderful weekend in Cologne
Pros:

Outstanding treatment by the staff, be at reception or at the breakfast buffet. The location, the room, even the gym were perfect for us, we absolutely recommend this place.

Cons:

That we couldn’t stay another night and had to go back home :)

2026-07-09 • via Nuitee
D
Daniel • couple • ch
10
2026-07-09 • via Nuitee
R
Romina • couple • de
8
2026-07-09 • via Nuitee
E
Eva • solo_traveller • de
8
2026-07-08 • via Nuitee