Steigenberger Hotel Köln

Hotels
•
Steigenberger Hotels & Resorts
8.4 (9236 reviews)
Habsburgerring 9-13 , Cologne , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Room temperature control
High prices in bar and shop

Categories

Cleanliness
7.8
Several reviews indicated issues with cleanliness and that rooms did not seem well maintained.
Service
9.07
Staff were generally friendly and helpful, with mention of excellent service from the duty manager.
Location
9.31
The location is highly praised, being central and convenient for access to attractions.
Room Quality
8.25
Rooms received mixed feedback; some issues with temperature control were noted.
Amenities
8.07
Some amenities like breakfast were highly rated, but others, like the lack of on-site dining options, were pointed out.
Value for Money
7.25
Concerns about price/quality ratio; guests felt some prices in the hotel were high.
Food and Beverage
8.8
Breakfast was noted as excellent, but buffet service was criticized for being chaotic.
Overall Experience
8.66
Overall experiences were generally positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:36

Property Description

Luxurious Rooms with Stunning Views
Experience comfort and elegance in our spacious rooms overlooking the picturesque Rudolfplatz Square. Each room is equipped with modern amenities including satellite TV, a minibar, and free WiFi.

Delicious Dining Options
Start your day with a scrumptious buffet breakfast at our restaurant "Sands" and unwind in the evening at the Bar Bistro "Nullzwo" with a selection of snacks and drinks.

Convenient Location and Accessibility
Located just steps away from Rudolfplatz Underground Station, exploring the city is a breeze. With wheelchair accessible rooms available, everyone can enjoy the beauty of Cologne.

Book your stay at Steigenberger Hotel Köln now for a memorable and comfortable experience.

Important information:

Please note that smoking is only permitted in designated areas. If you smoke in your room, the hotel will impose a fine of EUR 250 to cover special cleaning.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.4
Based on 9236 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 7.25
Food and Beverage: 8.8
Overall Experience: 8.66
A
Alexander • solo_traveller • de
10
Perfekt (wie immer bisher)
Pros:

Kommunikation vor der Anreise + Freundlichkeit und Service an der Rezeption!

2026-03-07 • via Nuitee
Федорченко • solo_traveller • nl
10
2026-03-07 • via Nuitee
A
Aynur • solo_traveller • lu
8
2026-03-07 • via Nuitee
A
Andreas • extended_group • de
8
2026-03-06 • via Nuitee
S
Svenja • family_with_children • de
10
Perfekter Aufenthalt (als Familie) in wunderbarem Ambiente.
Pros:

Besonders zuvorkommendes und freundliches Personal, super Preis- Leistung-Verhältnis

Cons:

Nichts :-)

2026-03-06 • via Nuitee
C
Cristian • couple • ro
9
2026-03-06 • via Nuitee
Z
Zeki • couple • tr
10
2026-03-06 • via Nuitee
W
Wynand • solo_traveller • za
10
2026-03-05 • via Nuitee
R
Rainer • solo_traveller • it
7
3 schöne Tage in Köln. Danke
Pros:

Suite war sehr schön! Upgrade bekommen! Danke Mitarbeiter waren sehr freundlich! Danke

Cons:

Bademantel nicht gefunden! Beim Frühstück keinen Sitzplatz gefunden und total überfüllt und zu klein, ging dann trotz gebuchtem Frühstück in eine Bar in der Nähe!

2026-03-05 • via Nuitee
M
Mieke • extended_group • be
8
2026-03-04 • via Nuitee
E
Elifcan • extended_group • tr
10
Pros:

Location of the hotel was really good. Restaurants and cafes around the hotel were excellent.

2026-03-04 • via Nuitee
R
Rainer • extended_group • de
2
2026-03-04 • via Nuitee
L
Ly • couple • be
10
Pros:

Tout

Cons:

Rien

2026-03-03 • via Nuitee
W
Wilfried • couple • de
9
2026-03-03 • via Nuitee
D
Diana • family_with_children • de
5
Hotel in die Jahre gekommen
Pros:

Das Frühstück war super!!

Cons:

Das Zimmer war erst um 15:30 Uhr fertig und als wir es betraten, war es nur für 2, statt 4 Personen eingerichtet. Der Aufzug in der Tiefgarage ist defekt, wir mussten das Gepäck mühsam raufschleppen. Insgesamt ist das Hotel arg in die Jahre gekommen. Dunkle Flure, verdreckte Teppichböden.

2026-03-03 • via Nuitee
M
Marcus • couple • es
6
2026-03-03 • via Nuitee
J
Jannik • solo_traveller • de
8
Kann man immer nehmen , vom Preis-Leistungsverhältnis eines der besten Hotels vor Ort. Klare Empfelung.
Pros:

Frühstück ist gut , alles da was da sein sollte
, Zimmer sehr groß und komfortabel , guter Ausblick , relativ gute Lage

Die Holz und Marmor Fußböden wirken sehr edel im Vergleich zu den meistens verlegten Teppichen

Personal ist top : sehr freundlich, schnell und zuverlässig, Unannehmlichkeiten wurden unverzüglich und zu vollster Zufriedenheit behoben

Cons:

Leicht abgenutzte Einrichtung , Sauberkeit könnte besser sein , Badezimmer winzig im Executive Zimmer
Beim Frühstück zu Stoßzeiten extrem voll und ungemütlich

2026-03-02 • via Nuitee
B
brothers(Pvt) Ltd • couple • pk
8
Pros:

Location is super nice and overall hotel experience was good

Cons:

Extremely bad internet connection and pillows were too old. Very comfortable sleep

2026-03-02 • via Nuitee
F
Fabiano • extended_group • de
7
Pros:

Das Personal

Cons:

Fenster defekt

2026-03-02 • via Nuitee
M
Maylin • extended_group • de
8
Zentrale Lage und Preis-Leistungs-Verhältnis stimmt
Pros:

Sauberes und zentrales Hotel

2026-03-02 • via Nuitee