Steigenberger Hotel Köln

Hotels
•
Steigenberger Hotels & Resorts
8.4 (9639 reviews)
Habsburgerring 9-13 , Cologne , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Room temperature control
High prices in bar and shop

Categories

Cleanliness
7.8
Several reviews indicated issues with cleanliness and that rooms did not seem well maintained.
Service
9.07
Staff were generally friendly and helpful, with mention of excellent service from the duty manager.
Location
9.31
The location is highly praised, being central and convenient for access to attractions.
Room Quality
8.25
Rooms received mixed feedback; some issues with temperature control were noted.
Amenities
8.07
Some amenities like breakfast were highly rated, but others, like the lack of on-site dining options, were pointed out.
Value for Money
7.25
Concerns about price/quality ratio; guests felt some prices in the hotel were high.
Food and Beverage
8.8
Breakfast was noted as excellent, but buffet service was criticized for being chaotic.
Overall Experience
8.66
Overall experiences were generally positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:36

Property Description

Luxurious Rooms with Stunning Views
Experience comfort and elegance in our spacious rooms overlooking the picturesque Rudolfplatz Square. Each room is equipped with modern amenities including satellite TV, a minibar, and free WiFi.

Delicious Dining Options
Start your day with a scrumptious buffet breakfast at our restaurant "Sands" and unwind in the evening at the Bar Bistro "Nullzwo" with a selection of snacks and drinks.

Convenient Location and Accessibility
Located just steps away from Rudolfplatz Underground Station, exploring the city is a breeze. With wheelchair accessible rooms available, everyone can enjoy the beauty of Cologne.

Book your stay at Steigenberger Hotel Köln now for a memorable and comfortable experience.

Important information:

Please note that smoking is only permitted in designated areas. If you smoke in your room, the hotel will impose a fine of EUR 250 to cover special cleaning.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.4
Based on 9639 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 7.25
Food and Beverage: 8.8
Overall Experience: 8.66
L
Lorena • couple • al
10
2026-05-09 • via Nuitee
E
Eike • couple • de
8
2026-05-09 • via Nuitee
S
Sandra • couple • ch
10
2026-05-09 • via Nuitee
D
Dilara • extended_group • ch
10
Kurztrip als Familie
Pros:

Wir fanden die Lage sowie das Personal top!

2026-05-09 • via Nuitee
Öcal • family_with_children • de
10
2026-05-09 • via Nuitee
G
Graeme • solo_traveller • gb
7
2026-05-09 • via Nuitee
B
Boljetin • extended_group • ch
10
2026-05-08 • via Nuitee
F
Friederike • couple • de
10
2026-05-08 • via Nuitee
J
Jairo • extended_group • co
10
2026-05-08 • via Nuitee
C
Christiane • solo_traveller • de
9
2026-05-08 • via Nuitee
M
Mustafa Serdar • solo_traveller • tr
6
2026-05-08 • via Nuitee
B
Bernd • solo_traveller • de
4
Cons:

Das Hotel sollte man Kunden nicht mehr zumuten. Schlecht gedämmte Fenster. Mehrere Nächte kaum geschlafen wegen Party- und Verkehrslärm von draussen.

2026-05-07 • via Nuitee
S
Seidler-Voß • solo_traveller • de
9
Pros:

Super Lage

2026-05-07 • via Nuitee
A
Anna-Maria • family_with_children • de
10
2026-05-07 • via Nuitee
D
Doris • solo_traveller • li
7
Ok
Pros:

Das Zimmer, die Lage sowie die freundlichen Mitarbeitenden

Cons:

Die Bar und der Aussenbereich für rauchende Personen, welcher täglich sehr verschmutzt war

2026-05-06 • via Nuitee
D
Drinhausen • solo_traveller • de
7
Pros:

Tolles Personal
Schöne Ausstattung
Blick auf den Dom Zimmer 705
Frische Luft im Zimmer da Fenster kippbar
Viele funktionierende Fahrstühle

Cons:

Das die Vollgekotzte Bekleidung vom Zimmernachbarn vor der Zimmertür liegen blieb. Schuhe, Hose, Jacke, T-Shirt. Dazu die Tücher vom Abwischen obendrauf. Selbst die Zimmermädchen haben es am Vormittag beim saubermachen ignoriert/liegen gelassen/nicht angesprochen.
Ziemlich ekelhaft, in der Nacht beim nach hausekommen drüberzusteigen, sowie auf dem Weg zum Frühstück hin und zurück. Um 12 Uhr beim auscheck lag es immer noch da.
Hat den Besuch mit Aufpreis gebuchten Zimmer mit Domblick ein bißchen geschmälert. Ich wünsche mir da vom Hotel mehr Durchsetzungsvermögen mit entsprechendem Handlungsbedarf.

2026-05-05 • via Nuitee
M
Mischa • couple • ch
8
2026-05-05 • via Nuitee
D
Daniel • couple • de
1
Never again!
Cons:

I was charged twice for my room. Booking.com ended up booking three separate rooms in error! I advised the hotel staff and they were not helpful!

2026-05-05 • via Nuitee
L
Larysa • family_with_children • ua
9
2026-05-05 • via Nuitee
D
Daniel • couple • de
1
Never again!
Cons:

Booking.com booked three separate rooms in error! I only needed one room. I advised the hotel staff of the problem and they were not helpful!

2026-05-05 • via Nuitee