Steigenberger Hotel Köln

Hotels
•
Steigenberger Hotels & Resorts
8.4 (9200 reviews)
Habsburgerring 9-13 , Cologne , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Room temperature control
High prices in bar and shop

Categories

Cleanliness
7.8
Several reviews indicated issues with cleanliness and that rooms did not seem well maintained.
Service
9.07
Staff were generally friendly and helpful, with mention of excellent service from the duty manager.
Location
9.31
The location is highly praised, being central and convenient for access to attractions.
Room Quality
8.25
Rooms received mixed feedback; some issues with temperature control were noted.
Amenities
8.07
Some amenities like breakfast were highly rated, but others, like the lack of on-site dining options, were pointed out.
Value for Money
7.25
Concerns about price/quality ratio; guests felt some prices in the hotel were high.
Food and Beverage
8.8
Breakfast was noted as excellent, but buffet service was criticized for being chaotic.
Overall Experience
8.66
Overall experiences were generally positive despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:36

Property Description

Luxurious Rooms with Stunning Views
Experience comfort and elegance in our spacious rooms overlooking the picturesque Rudolfplatz Square. Each room is equipped with modern amenities including satellite TV, a minibar, and free WiFi.

Delicious Dining Options
Start your day with a scrumptious buffet breakfast at our restaurant "Sands" and unwind in the evening at the Bar Bistro "Nullzwo" with a selection of snacks and drinks.

Convenient Location and Accessibility
Located just steps away from Rudolfplatz Underground Station, exploring the city is a breeze. With wheelchair accessible rooms available, everyone can enjoy the beauty of Cologne.

Book your stay at Steigenberger Hotel Köln now for a memorable and comfortable experience.

Important information:

Please note that smoking is only permitted in designated areas. If you smoke in your room, the hotel will impose a fine of EUR 250 to cover special cleaning.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    Children up to and including 16 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.4
Based on 9200 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 7.25
Food and Beverage: 8.8
Overall Experience: 8.66
T
Thomas • solo_traveller • de
10
Pros:

Unhefragt gleiches Zimmer bekommen wie zuvir, tolle Lage, super Frűhstűck

2026-02-14 • via Nuitee
D
Dr Fred Gaz • couple • au
7
Pros:

Cleaness

Cons:

Bar tender atitude
O wqs double charged for same room same days amd neither hotel or booking taking resppnsibility and not being refunded!!!

2026-02-14 • via Nuitee
T
Thomas • extended_group • be
9
2026-02-14 • via Nuitee
M
Marianne • couple • de
10
Pros:

Alles top

Cons:

Parkhaus könnte günstiger sein für Hotelgäste

2026-02-14 • via Nuitee
S
Sebastian • couple • de
8
2026-02-14 • via Nuitee
R
Rudolf • family_with_children • de
7
2026-02-13 • via Nuitee
T
T.C. (SS) • couple • de
8
2026-02-13 • via Nuitee
C
Corinne • couple • ch
4
eher nie wieder
Cons:

Badwäsche war ausgefranst. Zierkissen war schmutzig. Vorhang war gerissen. Einrichtung des Zimmers war potthässlich.

2026-02-13 • via Nuitee
אבי • solo_traveller • il
10
2026-02-13 • via Nuitee
K
Kim • couple • de
9
2026-02-13 • via Nuitee
A
Anna Maria • couple • de
9
Cons:

Wanne anstatt Dusche

2026-02-12 • via Nuitee
R
Ruedi • couple • ch
9
Wir gehen jedes Jahr an die Spoga in Köln .Wir kommen jetzt schon das 4.x in das Hotel Steigenberger
2026-02-12 • via Nuitee
M
Monika • couple • de
8
2026-02-12 • via Nuitee
E
Ewan • family_with_children • nl
9
2026-02-12 • via Nuitee
K
Katharina • couple • de
6
Pros:

Das Zimmer ist sehr schön und geräumig. Die Lage zentral.

Cons:

Schimmel im Bad und nicht nur leicht, sondern schon richtig viel und schwarz

2026-02-11 • via Nuitee
P
Petra • couple • de
8
2026-02-11 • via Nuitee
P
Patrycja • couple • de
8
Pros:

Zentrale Lage, wir haben das Frühstück nicht genutzt, das Zimmer war sehr schön und geräumig.

2026-02-11 • via Nuitee
N
Nico • solo_traveller • es
9
2026-02-11 • via Nuitee
D
Diana • couple • ua
10
2026-02-11 • via Nuitee
M
Marko • couple • de
10
2026-02-11 • via Nuitee