Clarion Hotel & Conference Center Lansing West

Hotels
•
Clarion
6.4 (886 reviews)
7501 West Saginaw Highway , Lansing , US
+1 517-627-3211

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Decent/good breakfast (multiple mentions)
Pool and sauna praised when maintained
Some staff were pleasant or helpful
Comfortable beds mentioned in several reviews
Convenient access/location
Cons:
Rooms dirty, mildew smell, bugs, stained linens
Rundown/outdated bathrooms and water damage
Safety concerns: homeless on property, noise, people smoking
Service failures: rude staff, lost belongings, key/security issues
Amenity maintenance problems (green pool, no hot tub, early game room closure)
Severe incidents: bed soiled/peed on by previous guest, police involvement

Categories

Cleanliness
2.5
Multiple reviews report unclean rooms, mildew and smoke odors, dirty blankets and pillowcases, bugs, stained ceilings and a bed soiled by previous guests — overall cleanliness is very poor.
Service
7.5
Mixed staff interactions: several guests noted pleasant or helpful employees (day clerk corrected a fee), but there are serious service failures reported (rude desk clerks, deposit not returned, key given to an abuser, belongings lost, police called) — inconsistent but some positive staff moments.
Location
8
Guests mention good access and a generally good location, though safety concerns outside (homeless people, noise) affect perceived surroundings.
Room Quality
3.5
Rooms and bathrooms described as outdated and run-down (50s-style bathrooms, water damage, tall beds, dirty windows) with several reports of poor maintenance.
Amenities
8.5
Pool, sauna and game room are noted positively by some guests; however, there are reports of a green pool, no hot tub and ongoing renovations — amenities are generally good when maintained.
Value for Money
9.2
Opinions vary, but several guests stated the stay was acceptable for the cost and breakfast included; despite quality issues, some felt the price was reasonable for a short/night stay.
Food and Beverage
8.5
Breakfast is repeatedly described as decent or good (flavored creamers noted), though one guest reported dry/undercooked items — overall food offerings are a relative positive.
Overall Experience
3.5
Overall sentiment skews negative with numerous 'never again' and 'horrible experience' comments due to cleanliness, safety and maintenance problems, despite occasional positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Indulge in Relaxation
Unwind in the sauna, take a dip in the indoor pool, or work out in the modern fitness center at Ramada Lansing Hotel.

Entertainment and Productivity
Enjoy the games room for leisure and utilize the business center for work purposes during your stay.

Comfort and Convenience
Stay connected with free Wi-Fi, enjoy in-room coffee-making facilities, and catch up on the news with complimentary newspapers.

Book now to experience a perfect blend of comfort and convenience at Ramada Lansing Hotel and Conference Center, just a short drive away from Capital City Airport and popular local attractions.

Important information:

Early check in fees apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Guest Reviews

6.4
Based on 886 reviews
Cleanliness: 2.5
Service: 7.5
Location: 8
Room Quality: 3.5
Amenities: 8.5
Value for Money: 9.2
Food and Beverage: 8.5
Overall Experience: 3.5
X
Xiu juan • couple • us
8
2026-11-06 • via Nuitee
A
Amy • extended_group • us
4
Very disappointing
Pros:

No breakfast

Cons:

Requested a room with s tub. They gave me one, but the tub plug would not work and the tub therefore wouldn't hold water. The day desk gurl, Rachel, was super nice and accommodating but the night shift lady had zero business being in a hospitality role. When I nicely told her about the tub she literally made a disgusted huffing noise and said loudly and manly "i wish you wouldn't have waited until 11:05pm to tell me this". Well im so sorry to inconvenience you with what time I tried to take my bath!! I am an investigative journalist and was there to do a story. I was WORKING, not even IN the hotel most of the night. I told her "don't worry about it. By the time someone came to fix it, it would be too late for me to take one anyway". Being able to soak in a hit bathtub of water is the only thing that helps my fibromyalgia pain, and umit was the ONLY thing I was looking forward to about this work trip. Also, the room keys stopped working and this night shift lady didn't want to quit staring at her phone to get up and reactivate them. When she finally acknowledged my existence standing there (which was right before I told her about the tub) she jumped up out of her chair and snatched the cards from me making that disgusted noise she made when I told her about the tub, as she quickly swiped them to reactivate them. It was a noise that one of my now-grown daughters made as a teenager when they'd have a tantrum. She was just very, very lazy and rude!!!!

2026-11-06 • via Nuitee
M
Magyar • couple • us
4
Cost too much for feeling more like a motel than hotel.
Pros:

I got a room on the first floor

Cons:

The beds were way too tall and the bathroom looked like it hasn't been updated since the 50's

2026-10-31 • via Nuitee
V
Victoria • solo_traveller • us
10
2026-10-29 • via Nuitee
C
Claude • couple • ca
8
2026-10-27 • via Nuitee
L
Lockner • solo_traveller • us
4
Cons:

They issued a key to my room to my abuser whom was not on the booking o was forced to check leave before check out day and my belongings were lost

2026-10-26 • via Nuitee
J
Jeff • couple • us
3
Never again
Pros:

The employee who ch
Ecked us in was pleasant

Cons:

The hotel was run down and dirty. There was a man that slept infront of our room all night. Felt unsafe. Seemed homeless

2026-10-22 • via Nuitee
M
Mike • solo_traveller • us
2
2026-10-16 • via Nuitee
L
Longmire • couple • us
2
2026-10-14 • via Nuitee
N
Norma Jean • couple • us
5
It was fine for one night.
Pros:

The bed was comfortable.

Cons:

Unclean in many areas.

2026-10-13 • via Nuitee
L
Lloyd • solo_traveller • us
8
Good stay
Pros:

Good access and clean

Cons:

No comment

2026-10-13 • via Nuitee
A
Aaerikiae • couple • us
4
2026-10-12 • via Nuitee
T
Theresa • solo_traveller • us
3
Pros:

The beds where comfortable.

Cons:

No hot tub, pool was green, bathroom wasn't clean properly and had some ceiling water damage.

2026-10-11 • via Nuitee
C
Chris • couple • us
1
Cons:

The rooms smelled of mildew and were not clean. The hotel was ran down and smelled of weed and smoke. People were smoking in the doorways and yelling at all hours of the night

2026-10-07 • via Nuitee
A
Allen • solo_traveller • us
1
Horrible service
Pros:

Nothing

Cons:

It smelled like mildew and the staff was very rude, the breakfast they had was dry and not done and I didn't receive my deposit that was promised and I found a bug in the bathroom

2026-10-07 • via Nuitee
C
Courtney • couple • us
5
2026-09-08 • via Nuitee
W
William • couple • us
1
2026-09-07 • via Nuitee
V
Valerie • solo_traveller • us
8
2026-09-06 • via Nuitee
H
Heather • family_with_children • us
9
2026-09-05 • via Nuitee
N
Nasha • solo_traveller • us
10
2026-09-04 • via Nuitee