Holiday Inn Missoula Downtown by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (433 reviews)
200 South Pattee , Missoula , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Good amenities
Cons:
Outdated rooms
Noise issues
Limited food options

Categories

Cleanliness
8.25
Generally clean, but some rooms showed wear and lack of updates.
Service
9.25
Staff received high praise for friendliness and helpfulness.
Location
9.25
Excellent location for exploring downtown and events.
Room Quality
7.75
Rooms varied significantly in quality, with some being outdated.
Amenities
8.75
Amenities were adequate, but limited restaurant options mentioned.
Value for Money
8.25
Price may not align with higher quality updates needed in rooms.
Food and Beverage
7.75
Breakfast quality was mentioned as an additional cost.
Overall Experience
8.75
Most guests had a pleasant stay with noted issues in individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:42

Property Description

Riverfront Location
The Holiday Inn in the Heart of Missoula offers stunning views of the Clark Fork River, providing a serene backdrop for your stay.

On-Site Restaurant and Bar
Indulge in delicious American cuisine at Brooks & Browns, the hotel's restaurant and bar. From campfire trout to the famous Brookie Brownie dessert, savor a variety of dishes in a cozy setting.

Amenities Galore
Enjoy complimentary shuttle service to and from Missoula International Airport, free WiFi, cable TV, and in-room coffee maker and refrigerator. Take a dip in the indoor pool, relax in the whirlpool, or stay active in the fitness center.

Ready to experience comfort and convenience in Missoula? Book your stay at Holiday Inn Missoula Downtown at the Park now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 433 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
K
Karl Ivan extended_group ph
10
2026-08-06 via Nuitee
L
Lisa couple us
7
Pros:

Location and the newly remodeled rooms

Cons:

Walls are very thin! It can be loud!

2026-08-03 via Nuitee
P
Paige Enderle (she/her) solo_traveller us
8
Good Location, Safe and Family Appropriate
Pros:

The bathroom was updated and lovely. The breakfast was pretty good.

Cons:

Our rooms featured views of garbage bags. Parking was tight, as there are ongoing renovations, but the manager worked hard to secure a space for us. There were amenities missing, and a remote from our rooms, and were partially remedied. The main issues were red smears on the walls, which were less than comforting. When reported, the staff attempted to remove them, which made it worse.

2026-07-24 via Nuitee
S
Sarah extended_group us
7
Expensive for a Holiday Inn
Pros:

The room was updated. The beds were comfortable. Room was quiet.

Cons:

The price was insane. The check in was a very long line, and some people couldn't get to the rooms right away because the cleaners were behind. There was no parking available in the lot or the garage. Just unorganized chaos. No free breakfast.

2026-07-23 via Nuitee
T
teresa solo_traveller us
3
Concert stay
Pros:

The staff were friendly and helpful.

Cons:

The hotel is under renovation. The fire alarm went off during check-in time. Our room was not ready to be in service. The maintenance people were very busy with clogged sinks and mini fridge installation in our room. The air conditioner was not working until the end of our stay.

2026-07-22 via Nuitee
M
Marshall extended_group us
9
2026-07-22 via Nuitee
A
Alex extended_group us
7
Nice hotel, great staff, overall we still had a good time.
Pros:

Very friendly staff, they were very nice and helpful.

Cons:

I understand it was under renovation, we had to drain the portable AC unit multiple times throughout the night. And the hotel got pretty noisy, so sleeping was really rough. And the mini fridge wasn’t a mini fridge and I don’t think it was actually working. We had to constantly get ice to keep our stuff cold.

2026-07-20 via Nuitee
S
Susan extended_group us
7
2026-07-18 via Nuitee
C
Corona couple de
5
2026-07-12 via Nuitee
H
Hauenstein couple us
4
Pros:

Location, this hotel is in the heart of the marathon activities which is why we chose it plus it had a spa we hoped to use following our activities, however the temp was not so useful.

Cons:

Hot tub was cool, prolly less than 100, Construction was being done adjacent to our room on a Sunday afternoon while we were trying to rest and recover from the Missoula Marathon.
Breakfast was $16 each so we chose to not participate.

2026-06-30 via Nuitee
L
Lindsay couple us
10
It was a perfect place to stay!
Pros:

Perfect location

2026-06-22 via Nuitee
O
Oliver couple ch
8
2026-06-02 via Nuitee
E
Ellen solo_traveller ch
10
One of my best-ever work+holiday hotel stays.
Pros:

Great staff everywhere. Loved the fitness room and pool. Really good desk and lights.

2026-05-28 via Nuitee
A
AnnMer family_with_children us
10
It was good
Pros:

It was really great.

Cons:

The staff were nice but could have been a bit more friendly.

2026-05-27 via Nuitee
M
Michael solo_traveller us
9
Pros:

Perfect location! Great hot tub!

2026-05-04 via Nuitee
H
HolliH46 Family Missoula, Montana
2
Moved us to different hotel.
Pros:

A group of family reserved 3 rooms for University of Montana graduation weekend here. Just today (2 weeks out from graduation) the hotel called and said that they are moving us to a different hotel because they are going to have a renovation happening. Which they didn't know about a month ago when we booked? I don't like the hotel that they are moving us to and that's why I didn't book there in the first place. Of course I can't get the manager on the phone (Annie Darby) but I have expressed my disappointment and frustration to no avail. What a bunch of bull****. So now all of our planning for the large group staying within a 1/2 a block of each other leaves us hoofing it to and from to meet up with everyone else. Totally unacceptable and they couldn't care less. Book at your own risk.

2026-04-23 via Tripadvisor
D
Darryl couple us
10
2026-04-02 via Nuitee
K
Kerry solo_traveller us
8
Nice hotel. Great, central location near restaurants and shops.
Pros:

I loved the view from my room. Make sure to ask for a room overlooking the river.

2026-04-01 via Nuitee
C
Craig family_with_children us
10
2026-03-28 via Nuitee
R
Russell family_with_children us
1
Pros:

Tiny rooms for the price. Breakfast was not included in the extreme price. Skimpe on bathroom amenities and coffee. Would not recommend.

Cons:

Small rooms for price. Breakfast not included? What kind of crap is that. Two towels in bathroom with two queens? Lazy.

2026-03-05 via Nuitee