Holiday Inn Harrisburg - Hershey Area, I-81 by IHG

Hotels
IHG
7.2 (162 reviews)
Hershey Exit 80, I-81, Grantville, Pennsylvania, 17028 , Grantville , US

Pets allowed

Facilities

Meeting rooms
Sportsbook
Express check-out
Nightclub
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Casino
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean and comfortable room
Amazing staff
Convenient location
Cons:
Poor cleanliness
Maintenance issues
Limited food options

Categories

Cleanliness
5.76
Multiple mentions of poor cleanliness including dirty carpets and mold.
Service
9.23
Staff was described as amazing and extremely helpful.
Location
9.27
Conveniently located near Hershey Park.
Room Quality
6.72
Room was clean and comfortable, but there were mentions of maintenance issues.
Amenities
6.75
Limited amenities due to construction and restaurant not being open.
Value for Money
6.21
Value perceived as low due to construction and cleanliness issues.
Food and Beverage
5.76
Breakfast not great and limited options due to restaurant being closed.
Overall Experience
7.93
Mixed experience with significant issues overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:02

Property Description

Luxurious Amenities for Entertainment and Relaxation

Indulge in excitement at the casino, unwind at the nightclub, or bask in the sun at the outdoor pool for a perfect getaway.

Exceptional Dining and Services

Savor delicious meals at Great American Grille or enjoy the convenience of room service. Conclude your day with a drink at the bar/lounge.

Convenience and Comfort

Enjoy complimentary Wi-Fi, wired internet, and modern entertainment options in your well-equipped guestroom. Plus, benefit from amenities like a 24-hour business center and free parking.

Book now for an unforgettable stay at Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel for a memorable experience near Hollywood Casino and Hershey Theatre.

Important information:

  • The seasonal pool will be open from May 23 to September 09.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.2
Based on 162 reviews
Cleanliness: 5.76
Service: 9.23
Location: 9.27
Room Quality: 6.72
Amenities: 6.75
Value for Money: 6.21
Food and Beverage: 5.76
Overall Experience: 7.93
M
mariekC6207ZP Couples
10
Totally recommend this hotel
Pros:

Was a wonderful room with everything we needed on hand. Staff helpful and friendly. I was disappointed complimentary breakfast not included. Winners Circle Saloon restaurant had excellent delicious food. My compliments to the chef.

2026-04-03 via Tripadvisor
3
315zaneg Business
10
Great place
Pros:

Easy access from I-81. Nice facilities.

2026-02-06 via Tripadvisor
O
O7965PYmitchs Family
6
Ok, but had better stays there
Pros:

Our stay wa ok. Newly renovated room had a air/heat unit that leaked a lot of air. Made for a chilly stay. Cloudy window to look out of. I had requested a specific room when I made the reservation but apparently that wasn't received.

2026-01-27 via Tripadvisor
D
denisekQ5138XK Couples
8
Amazing and relaxing
Pros:

The hotel is under a major renovation at this time. However, we had a BRAND NEW room. It was so beautiful and comfortable. A real plus is having the bar/restaurant on the premises.

2026-01-17 via Tripadvisor
R
R8717KNmarkt Solo travel Asheboro, North Carolina
10
Great customer service!!!!
Pros:

The front desk was great very quick check in and the room was nice and clean. Hotel looked good. The walkways was clean and showed that the workers cared about hotel.

2025-12-21 via Tripadvisor
M
mohameddW9794EW Business
4
Disappointing stay
Pros:

I stayed here for a drill weekend with the Air Force, and unfortunately my experience wasn’t great. As soon as I walked into the room, there was a very strong foul smell that hit me immediately. Nothing in the room looked off, but the odor was hard to ignore.

There was also no toothpaste available, not in the bathroom and not even in the small shop area in the main lobby, which was inconvenient after a long day. A very small mouth wash totaled to $3....... When I turned on the shower, the hot water caused the pipes to make a loud, struggling noise like it was having trouble producing hot water.

Lastly, housekeeping threw out my shower cap that I had placed in a grocery bag to take home, which was frustrating since it wasn’t trash.

The location was fine but besides a gas station there's not much in walkable distance. No loud noises that disturbed my stay wa shepard which is nice and the hotel staff was very friendly. Overall the experience disappointingly didn’t meet expectations.

2025-11-18 via Tripadvisor
4
425curtp Couples
10
Great stay.
Pros:

Great stay. Rooms.were very nice and clean. Staff is super friendly. The band that evening was very good. I would definitely stay there agwin

2025-11-16 via Tripadvisor
6
622donnied Business
10
Great stay in Hershey!
Pros:

The Keurig coffee maker in my room had to be swapped out because it would not latch. I also noticed that the door was not closing all of the way on its own. Neither of those is a really big deal. The staff was nice and swapped out the coffee maker and I had plenty of towels and everything else.

2025-10-19 via Tripadvisor
R
robinsD7525MJ Family
8
Great pool time in winter it's heated!
Pros:

Was bummed hot tub not working no roll away beds also think 2 washers is not enough for a hotel that big, but we enjoyed the space, the pool, the breakfast the saloon also staff was amazing

2025-10-15 via Tripadvisor
D
doreenfrancesz Family
6
Fair
Pros:

Fairly clean, staff was very nice and helpful, was disappointed in the breakfast options, thought it was expensive for the selections offered. Location worked out fine for our purposes and the rooms were well cared for, except there was something dirty on our ceiling in room 345, it was disgusting, but we did not have time to call about it and the first night we were there there was someone smoking pot near our room, I was up all night and sick afterwards.

2025-10-13 via Tripadvisor
V
Veronica partner
10
Pros:

Great stay
I just wish they would advertise that they had ongoing construction at facility.overall satisfied with stay.

2025-10-08 via Nuitee
J
Jessica
2
Disappointed
Pros:

The outlet between the beds was malfunctioning and clicked every 3 seconds the entire night we had to put white noise on in order to go to sleep, when I texted the front desk their response was oh sorry to hear that.

The only mirror in the room was the bathroom


There was no access to tv hubs and the tv and cable seem to be from the early 2000s

2025-10-07 via Nuitee
J
Jordan
10
Pros:

Clean and efficient. No problems at all.

2025-10-05 via Nuitee
E
Evin
2
Pros:

My stay at the Holiday Inn was disappointing overall. The only positive was that it was a convenient distance from my destination. Unfortunately, several issues made the experience less than satisfactory. The outlets in the room were very loose, making them difficult to use consistently. The hot tub was out of order with no signage or prior notice to guests, which was frustrating. Additionally, breakfast was very underwhelming. We were charged $15 per person for the same basic items that are typically included in a free continental buffet, and the food quality was not great.

For the price, I expected better upkeep, clearer communication, and more value for the amenities advertised.

2025-10-01 via Nuitee
K
Kevin
8
Pros:

Nice Hotel with restaurant. Great location off I81

2025-10-01 via Nuitee
A
Amani friends
10
Pros:

The stay was short but it was food experience and quite overall

2025-09-30 via Nuitee
J
Joseph
4
It was okay
Pros:

It was nice, but the breakfast was free and it was that good either and I found a stink bug in my room. Also I was really looking forward to the hot tub and it was broken, the whole time I was there.

2025-09-29 via Nuitee
E
Erin
10
Pros:

.

2025-09-28 via Nuitee
X
X2519CIgs Business
2
Attention to carpet strips
Pros:

I recently stayed at the Holiday Inn Harrisburg I-81 Hershey from 9/19 to 9/21, and while my arrival experience with the front desk staff was positive, my stay quickly took a disappointing turn due to a serious safety issue in the room.

The morning after check-in, my son stepped toward the bathroom and injured his foot because the carpet did not properly cover the spiked carpet strips. The exposed tack strip punctured his foot, causing immediate pain and forcing us to bandage him up before his baseball game. Unfortunately, the next day his foot was swollen and sore from the injury, which greatly affected his ability to play.

I have stayed at many Holiday Inn locations across the U.S. while traveling for work and have always trusted the brand to provide a safe and comfortable environment. This experience, however, was both upsetting and unacceptable, as it resulted in an avoidable injury to my child.

I would like to bring this to your attention not only so that this issue can be addressed immediately to prevent future incidents.
This was in Room #157

2025-09-25 via Tripadvisor
A
Angela
10
Amazing staff!
Pros:

We knew the hotel was under construction before we arrived and honestly, it wasn’t too bad. Our room was really clean and comfortable, the staff was amazing and it was conveniently located to Hershey Park. All in all, a great experience and would definitely stay here again

2025-09-21 via Nuitee