Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Cons:
Lack of amenities
Issues with breakfast
Cleanliness complaints

Categories

Cleanliness
7.68
Several guests mentioned issues with cleanliness, although some stated the rooms were clean.
Service
9.15
Guests praised the friendly and helpful staff throughout their stay.
Location
8.69
Many reviews noted the convenient and pleasant location of the hotel.
Room Quality
8.14
Rooms were generally described as nice, but some had issues with maintenance.
Amenities
7.67
Guests mentioned the lack of breakfast options and a few other amenities.
Value for Money
8.13
Some felt the hotel provided good value, despite some complaints.
Food and Beverage
7.18
Concerns were raised about the lack of breakfast options.
Overall Experience
8.15
Overall, guests had a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:35

Property Description

Newly Renovated Hotel with Restaurant
Experience modern comfort at the Holiday Inn Philadelphia-Cherry Hill. Our spacious rooms offer free WiFi, parking, and all the amenities you need for a relaxing stay.

Convenient Location and Dining Options
Located just 5 miles from Philadelphia, our hotel is the perfect base for exploring the area. Enjoy outdoor dining at Infused Restaurant and Bar, or opt for delivery and take-out. Don't forget to indulge in our weekend breakfast offerings.

Nearby Attractions and Shopping
Explore Cooper River Park, visit Camden Aquarium and Susquehanna Bank Center, or shop at the Market Place at Garden State Park - all just a stone's throw away. With Center City Philadelphia a short drive from our hotel, the possibilities are endless.

Book your stay at Holiday Inn Philadelphia-Cherry Hill now for a memorable experience!

Important information:

For any room including breakfast, the rate includes breakfast for one or two adults sharing a room in the hotel restaurant. Additional occupants will need to pay for breakfast separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 725 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.18
Overall Experience: 8.15
K
Kerry • solo_traveller • us
10
2026-07-15 • via Nuitee
Z
zhimiao • family_with_children • us
1
2026-07-14 • via Nuitee
K
Kristine • couple • us
10
2026-07-13 • via Nuitee
B
Betty • family_with_children • us
8
I would recommend.
Pros:

Nice facility. Staff were very nice.

2026-07-12 • via Nuitee
D
Dawn • family_with_children • us
10
Great spot near Philly
Pros:

Easy train ride into the city, free parking, nice pools and restaurants.

Cons:

Some guests smoking in the hallways

2026-07-06 • via Nuitee
F
Frank • extended_group • us
2
We did not stay. AC could not cool off our room. We left
Pros:

N/A

Cons:

The room offered to us did not have properly functioning air conditioning. The AC unit was unable to cool our room below 85 degrees on a very hot day. Management could not replace or repair the unit and refused to offer us another room. They said it was just a very hot day. We decided not to accept the room, and checked out to stay at another property. We would like a refund for our hotel booking. The room was not used and was vacated within the hour of our arrival. The staff informed us that any refund was a matter between us an booking.com as the third party.

2026-07-05 • via Nuitee
S
Szto • family_with_children • us
10
It was comfortable and convenient for our trip.
2026-07-05 • via Nuitee
M
michael • couple • us
5
Pros:

Clean , friendly staff

Cons:

Security was lacking. People were coming in off the street to use the pools.

2026-07-04 • via Nuitee
O
Ongirski • solo_traveller • us
10
2026-07-02 • via Nuitee
R
rawan • couple • us
10
2026-06-27 • via Nuitee
D
David • couple • us
9
2026-06-25 • via Nuitee
T
Talisha • couple • us
7
Ok
Pros:

Easy to get to.

Cons:

My floor ice machine didn’t work.

2026-06-24 • via Nuitee
N
Nancy • family_with_children • us
9
Pros:

Proximity to Philly; close to eateries and mall

Cons:

Didn’t appear that I was able to access breakfast. I did not book with IHG.

2026-06-22 • via Nuitee
B
Brian • family_with_children • us
8
Pros:

Nice location with quick access to tourist sites in Philadelphia. Clean rooms, friendly staff.

2026-06-21 • via Nuitee
E
Ellen • couple • us
6
While we were pleased with the property and staff, the experience in the restaurant was stressful and disappointing.
Pros:

Very clean. Nice seating areas for games and conversations in lobby between hotel and restaurant. Staff was friendly and efficient and check-in was smooth.

Cons:

Restaurant was seriously understaffed, with only one server on a busy weekend. The server was pleasant and efficient but very much on her own. Our group of nine waited patiently for dinner the evening we arrived, but had to leave without the breakfast we ordered the next morning in order to get to the funeral we were in town to attend.

2026-06-17 • via Nuitee
K
Kandice • solo_traveller • us
10
2026-06-14 • via Nuitee
S
Sarah • couple • us
5
Confortable and clean place to stay but eat somewhere else of you don't have 2 hours for mealtime
Pros:

The property was clean, comfortable and close to attractions/points of interest.

Cons:

Breakfast. This hotel management needs to seriously consider how they handle breakfast experience for their guests. Some of our party had paid for breakfast to be included in their stay. We had stayed at this hotel to attend a funeral. Knowing that we would need to leave at a specific time, we informed staff that we needed to be out by a specific time. We allotted 1.5 hours to have breakfast. If service could not have been provided in that timeframe, we should have been informed that they could not accommodate us in that timeframe. Instead, they took our drink and breakfast orders at once. We sat and waited. We received our coffee but never our food. Service was extraordinarily slow. We only ever saw one server. While we sat, we didn't see any other tables receive any food either. Some other guests, not of our party, got up and left. Ultimately, we unfortunately had to leave the restaurant without our food. We arrived 10 minutes late to the funeral home. I believe the waitress was unsupported and overwhelmed due to being basically on her own which is unacceptable in a hotel as large as this one. We felt regret for needing to leave but had no other option. If you plan to offer breakfast, you should bring back the buffet or provide full disclosure about how understaffed and slow service will be.

2026-06-14 • via Nuitee
K
Keisha • couple • us
10
2026-06-02 • via Nuitee
N
Neel • solo_traveller • us
10
2026-05-29 • via Nuitee
S
Shelly • couple • us
10
Our stay was comfortable, convenient and relaxing.
Pros:

The property is clean, pleasant and well located.

Cons:

There wasn’t anything I didn’t like about the property.

2026-05-29 • via Nuitee