Holiday Inn Scranton East - Dunmore by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (408 reviews)
200 Tigue Street , Scranton , US
+1 570-866-2365

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location close to interstate
Friendly/helpful staff (many mentions)
Strong breakfast and on-site restaurant/bar
Comfortable beds and generally clean rooms
Good overall value
Cons:
Plumbing issues (slow drains, clogged sinks)
Barn-door bathroom design causes privacy/operation problems
Musty/damp smells and some rooms lack exterior windows
Inconsistent breakfast staffing/long waits
Noise from pool/music and kids; pool sometimes unattended

Categories

Cleanliness
7.5
Mixed reports: many guests called rooms clean and comfortable, but several mentioned musty-smelling hallways, damp rooms, stained couches and trash in the pool area, and clogged drains.
Service
8.5
Generally positive — multiple mentions of friendly, helpful front desk and breakfast staff — but isolated reports of insufficient breakfast staffing, slow check-in, and an incident with a rude bar attendant.
Location
9
Consistently praised as convenient and close to the interstate; many reviewers called the location excellent or unbeatable.
Room Quality
7.8
Mixed: comfortable beds and good showers reported, but issues with layout (barn doors, dark rooms, no exterior windows, dampness), slow drains and occasional unclean/old-feeling rooms were mentioned.
Amenities
8.2
Good on-site amenities (restaurant/bar, pool, pool table, darts) and a staffed bistro, though the pool area can be noisy and unattended at times and some rooms face interior spaces rather than outside.
Value for Money
8.4
Many guests noted the hotel as excellent value with included breakfast and large portions at the restaurant; a few service/room issues temper the score slightly.
Food and Beverage
8.8
Strong positive sentiment for the restaurant and breakfast (described as outstanding and restaurant-quality), though some guests experienced inconsistent breakfast staffing or missed service.
Overall Experience
8.2
Overall favorable with several glowing stays and repeat intent, balanced by recurring operational issues (staffing at breakfast, plumbing, barn door/privacy, noise/dampness) affecting some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Situated just half a mile from Lost Trails ATV Adventures, the Holiday Inn Scranton East - Dunmore offers easy access to outdoor excitement.

Modern Amenities
Relax in rooms equipped with a flat-screen cable TV and stay connected with complimentary WiFi. Unwind at the outdoor pool or maintain your fitness routine at the 24-hour fitness center.

Nearby Attractions
Explore the nearby Montage Mountain Ski Resort just a short drive away, or try your luck at Mohegan Sun at Pocono Downs, located 17 miles from the hotel.

Experience comfort and convenience at the Holiday Inn Scranton East - Dunmore. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

8.3
Based on 408 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.8
Amenities: 8.2
Value for Money: 8.4
Food and Beverage: 8.8
Overall Experience: 8.2
R
Robert • couple • us
10
The location can't be beat!
Pros:

Loved the location (close to the interstate) and the breakfast was outstanding! Breakfast and front desk staff were very helpful and friendly. We had a fabulous dinner at the Loading Dock Bar and Grill. The food is delicious, the portions are huge, and the atmosphere was cozy. Overall, a fantastic experience. We will definitely stay here again!

Cons:

The only issue we had was the barn door for the bathroom. Love the look but the door needs adjusted. When you close it, after a few minutes it starts to open, sliding down the rack losing your privacy.

2026-10-29 • via Nuitee
G
Gina • couple • us
8
Pros:

Breakfast and server very good. Accommodations also good.

Cons:

Lighting in bathroom quite dim. Difficulty applying makeup and hair.
Drain in bathtub very slow.

2026-10-29 • via Nuitee
M
Mike • couple • us
9
2026-10-28 • via Nuitee
R
Richard • family_with_children • us
10
2026-10-23 • via Nuitee
T
Thomas • couple • us
9
Excellent
Pros:

The bistro

Cons:

The floor layout

2026-10-22 • via Nuitee
K
Kroart • family_with_children • us
6
Plan on eating elsewhere.
Cons:

Where was the breakfast staff? One server was insufficient for that many people. We had to skip breakfast and eat elsewhere.

2026-10-17 • via Nuitee
F
Ferbinson • couple • us
10
2026-10-16 • via Nuitee
K
Kesnalall • couple • ca
5
Will not recommend
Cons:

Staff at Check in and during breakfast

2026-10-12 • via Nuitee
N
Nancy • family_with_children • us
7
2026-10-12 • via Nuitee
S
Sandra • solo_traveller • de
9
Pros:

Super Frühstück und das Personal war auch sehr freundlich.

2026-10-08 • via Nuitee
W
William • couple • us
5
Nice room, roaming halls to find exit is a pain and we were sober
Pros:

Did not use, 7am late to get on the road

Cons:

Arrived at 2:55, rooms not ready, can back around 3:15 and given keys to room not cleaned. Back to registration, given another room, nice. Barn door to bathroom gave our arms a real workout
Design is a. Nightmare, staff admits getting lost.

2026-10-07 • via Nuitee
V
Victoria • couple • us
9
Pros:

Comfortable bed, good shower, clean

2026-09-18 • via Nuitee
M
Mary Ellen • solo_traveller • us
6
Pros:

Ready on and off highway location

Cons:

Musty smelling hallways and room

2026-09-16 • via Nuitee
E
emma • couple • us
10
2026-09-14 • via Nuitee
A
alicia • couple • us
10
Excellent
Pros:

Very modern clean

Cons:

Bring back breakfast buffet

2026-09-10 • via Nuitee
S
Susan • solo_traveller • us
8
Pros:

Restaurant at location

Cons:

No windows to outside in room. Windows looked to indoor pool area.

2026-09-10 • via Nuitee
R
Rachel • solo_traveller • us
9
Good place to stay
Pros:

Almost everything

Cons:

Could hear loud music from someone's radio they took to the pool.

2026-09-06 • via Nuitee
O
Oksana • couple • ca
8
Pros:

tasty breakfast, served like at a real restaurant , clean suit, friendly staff

Cons:

windows facing the hall, not a street

2026-09-05 • via Nuitee
J
Jay • couple • us
10
2026-09-05 • via Nuitee
K
Kathryn • solo_traveller • us
8
2026-09-02 • via Nuitee