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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Family rooms
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BBQ facilities
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Wheelchair accessible
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Casino nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Wilkes-Barre Inn & Suites offers warm and inviting accommodations in the picturesque hills of Pennsylvania, perfect for both business and leisure travelers.
Convenient Location
Situated near popular attractions such as the Mohegan Sun at Pocono Downs casino and the Pocono Raceway, guests can easily explore the rich history and outdoor recreation areas of Wilkes Barre.
Modern Amenities
Enjoy complimentary high-speed internet, a business center, and well-equipped guest rooms featuring microwaves, refrigerators, and coffee makers. Plus, with a pet-friendly policy and ample parking, every guest's needs are met seamlessly.
Contact us now to book your stay at the Wilkes-Barre Inn & Suites and experience the perfect blend of comfort and convenience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
People 3 years old and over stay for US$15 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
We stayed here as we were passing through. The check in process was fine, the building was a little older. The bed and pillows were comfortable. The shower pressure was ok, the water temperature could have been a bit warmer.
When we got back from dinner the fire alarms were on. The front desk staff were working hard to get them turned off, which took about 20 or so minutes and during this time we could not be in our rooms because of the loudness.
Bonus that they had a hot tub.
Head's up that the sink barely drained, but one it did (overnight), it left behind some nasty residue.
No breakfast
The place stunk
It’s very dirty
Cockroaches in the room
Drug addicts living there
A very dirty and smelly place .
Everything
I didn’t feel safe there because of people that are living in the rooms !!!
Ugly place, uncomfortable
Not very well service
I didn't like nothing!
I didn't stay a night. When we arrived there the guy behind the check- in counter was very rude! He put the key card on the counter with force and he didn't tell us where the room was. When we went to the room, it was FILTHY!! A dead lantern fly was on the floor smashed in the carpet and the tub was filthy with strings of pubic hair in it! We went back to the front office to ask for a refund..the guy said "No" but offer another room. The second room reeked of marijuana! The hotel SUCKED and this was my birthday weekend. My birthday weekend was ruined!!!!! I didn't stay, my husband drove me back to our home which was 3 hours away. My husband drove me down there and basically turned around shortly after arriving at that "SO CALLED" hotel/motel!
Convenient location
Breakfast has been stopped due to repairs in general area
Either the water was super hot or super cold, no in between. I called front desk and apparently after you go in a room theres no chaning rooms "their policy". Towels are white originally, towels i got are white with black and brown streaks. Toilet cap was broken, felt like i was doing the "chacha" dance and it doesnt even flush as it should. Good luck if you come here.
Do not recommend. Staff was very hard to understand. Room was loud sounded like they were drag racing on the bed. Bed was uncomfortable, pillows rock hard. Breakfast included with room only available until 8am. Strong smell of marijuana in room. Hair all over the floor, bed spread was holey and worn. Cheap sticky tile flooring, cracks when you walk, gaps filled with dirts
Satisfied
Needs improve but overall it’s a nice hotel. And very convenient
Not quiet. Walls thins, heard people all night long, tv, talking/ fighting, dropping things. Room floors dirty, our feet were black.Needed new linen on the pull out couch… dirt, crumbs, sand. High level of suspicion that they are housing homeless people/families, but feel that needs to be disclosed
very good
It was terrible. Feces on the toilet roll dispenser. And this was in the 2nd room they gave me because the 1st was even worse. And neither the hotel nor Hotels.com would reimburse me. I did not stay at the hotel, but immediately checked out & left.
The room had something that looked like bird food at the foot of the bed on the floor. The shower water pressure was non existing. It took forever just to grt the shampoo out of my hair
This is a terrible and disgusting place and people They took my money and I never got to stay at the hotel, they are thieves. Should be ashamed if themselves
We had to switch rooms when we got here because it was dirty,,stained sheets and holes in blanket.Also TV and phone did not work. New room was slightly better and only reason we stayed wss that room was not refundable
Barely any amenities, paint peeling, rusty towel racks, dirty walls, sketchy outer court row, we showered with shoes on our feet...... One of our party slept in his clothes on top of the bed because he was nervous about conditions. The scanty breakfast had a no food or drink out of the room policy and closed at 8:00am. But worst of all, the nonsmoking room reeked of smoke! We slept there one night and went to another hotel.
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