Days Inn & Suites by Wyndham York

Hotels
•
Days Inn
5.6 (579 reviews)
334 Arsenal Road , York , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location/close to needed places
Occasional helpful/front-desk staff (named employees praised)
Some rooms/guests reported comfortable mattresses and pillows
Affordable/updated/comfy noted in a small number of reviews
Cons:
Severe cleanliness failures: roaches, cockroaches, ants, bed bugs, black mold, filthy rooms
Inconsistent and sometimes rude/unhelpful staff (night/second shift frequently mentioned)
Room defects: cracked tubs, clogged drains, broken fixtures, stained beds, limited TV/Wi‑Fi
Lack of basic amenities and housekeeping (no ice machines, no trash bags, few hangers)
Perceived poor value for money / unexpected upcharges

Categories

Cleanliness
1.5
Consistently negative: multiple reports of roaches, ants, cockroaches, bed bugs, black mold, stained beds and generally filthy rooms.
Service
10
Mixed but occasionally strong: several reviewers called staff rude or unhelpful (night shift/second shift), but multiple named and praised front-desk staff (Roseie, Firdos, an extremely lovely woman) who offered assistance—service reports are inconsistent.
Location
10
Several reviewers noted a convenient location: 'Close to where we needed to be' and positive mention of location and price.
Room Quality
3.5
Poor overall: cracked tubs, black mold, clogged/backed-up tubs, broken shower handles, stained beds, limited TV channels; occasional notes of comfortable mattresses and pillows.
Amenities
4
Below average: phone lines not working, no housekeeping, limited TV channels, no ice machines, missing basic supplies (trash bags, hangers, closet rod).
Value for Money
3.7
Generally seen as poor value: multiple comments that it was 'way too expensive for what you got' and complaints about upcharges; a few reviewers noted price/affordability.
Food and Beverage
5.6
Standard quality for this hotel tier
Overall Experience
6.5
Highly variable experiences: many reviewers describe the stay as horrible due to cleanliness and staff issues, while a few found short stays acceptable or praised specific staff—overall mixed but inconsistent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Amenities
The Days Inn & Suites York offers an array of luxurious amenities, including an outdoor pool, gym, and business center for guests to enjoy during their stay.

Convenient Location
Located just under 2 miles from the Strand Performing Arts Center and within close proximity to Pennsylvania State University York Campus and Harley-Davidson Inc., our hotel provides a convenient base for exploring York, Pennsylvania.

Modern Comforts
Each room at the Days Inn & Suites York is equipped with cable TV, free Wi-Fi, and tea/coffee facilities, ensuring that guests have all the modern comforts they need for a relaxing stay.

Experience comfort and convenience at Days Inn & Suites York. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.6
Based on 579 reviews
Cleanliness: 1.5
Service: 10
Location: 10
Room Quality: 3.5
Amenities: 4
Value for Money: 3.7
Food and Beverage: 5.6
Overall Experience: 6.5
C
Cynthia • couple • us
2
I had a terrible experience at the hotel. I would like to be refunded
Pros:

The location was good.

Cons:

The was no luggage cart available. The room was not clean. The television was not working. The commode couldn’t flush. There were roaches all over the place. The bedsheets were not clean.

2026-11-01 • via Nuitee
C
Cynthia • couple • us
3
2026-11-01 • via Nuitee
S
Smith Jr • couple • us
7
It was okay
Pros:

Location

Cons:

The outside trash cans were full and it was a bug in the bathroom , and someone knocked on my room door in the middle of the night

2026-11-01 • via Nuitee
B
Brianna • couple • us
10
Affordable, updated, comfy
Pros:

Nice & clean :)

Cons:

Loved everything

2026-10-30 • via Nuitee
B
Brianna • couple • us
10
2026-10-30 • via Nuitee
M
Mark • solo_traveller • us
1
Terrible, there room was dirty, had bugs and roaches and the night shift staff was rudy
Pros:

nothing

Cons:

there room was dirty, had bugs and roaches and the night shift staff was rudy and unhelpful....if I could rate it a 0 I would

2026-10-29 • via Nuitee
G
Guide • family_with_children • us
1
Pros:

N/A

Cons:

COCKROACHES! I was booked and paid up until this morning. I checked out Saturday morning

2026-10-27 • via Nuitee
L
Lauren • family_with_children • us
5
Keep shopping
Pros:

It was warm

Cons:

Mattress was entirely too soft. Way too expensive for what you got

2026-10-25 • via Nuitee
J
Jason • couple • us
1
2026-10-18 • via Nuitee
J
Jason • couple • us
1
2026-10-18 • via Nuitee
S
Shapiro • family_with_children • us
4
Disappointed.
Pros:

Location. Price.

Cons:

Smelled like pot in non smoking room, air conditioner did not work, water was barely warm.

2026-10-15 • via Nuitee
C
Charlene • family_with_children • us
7
It was good for a short stay
Pros:

Room and beds were comfortable

Cons:

Wi-Fi, TV channel selections, bathroom could a new bathtub

2026-10-15 • via Nuitee
M
Minor • couple • us
1
Never to return
Pros:

Nothing

Cons:

Everything

2026-10-13 • via Nuitee
M
Mattison • solo_traveller • us
6
Pros:

The woman at the front desk was extremely lovely, helpful, and extremely friendly. She offered me another room after she heard about the conditions of mine. I declined moving rooms as I assumed the rest were in this smae state of neglect.

Cons:

My only complaints about the room are black mold on the bathroom ceiling, on the shower head, and on the tub, plus the tub was cracking. Also no trash bags, the in room phone was there, but was not hooked up, the TV had 8 channels, and there was no housekeeping, 3 hangers for clothing, no closet rod, or anywhere to hang things less 3 poorley spaced hooks. I showered at a truck stop 33 minutes north each morning. Also the bed was stained, foubd it with my gemology ub light, so I slept in my sleeping bag on top of the covers. I will say the mattress itself was Very comfortable, and the pillows were very clean and nice and fluffy. Also the front door doesn't close properly, requiring a wedge in it (got one at a hardware store) to make it close.

2026-10-12 • via Nuitee
D
Don • solo_traveller • us
5
Pros:

It was ok

Cons:

1st fl

2026-10-12 • via Nuitee
P
Pedro • family_with_children • us
7
It was good
Pros:

Yes

2026-10-12 • via Nuitee
R
Rubin • solo_traveller • us
1
Filthy and bug infested.
Pros:

There is a bug infestation.

Cons:

It was filthy and many bugs coming out of a space in the bathroom where there was no grout. The woman at the reception desk was very rude and avoided calls from booking.com

2026-10-12 • via Nuitee
E
Evan • solo_traveller • us
1
Bugs inn
Pros:

Nothing...

Cons:

Ants in the bathroom sink. Roaches on bed and TV stand. A roach came out while I was eating from a neighboring restaurant that I brought back to my room and I trapped it using my cup of ranch. The stay was worse then bad. Do not stay here. I left my suit case just so I wouldn't bring roaches home.

2026-09-19 • via Nuitee
G
Gina • solo_traveller • us
10
2026-09-08 • via Nuitee
D
DEBORAH • solo_traveller • us
10
2026-09-03 • via Nuitee