Hilton Providence

Hotels
•
Hilton Hotels & Resorts
7.6 (777 reviews)
21 Atwells Avenue , Providence , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Terrific staff
Spacious beds
Cons:
Poor cleanliness
High parking fees
Outdated room features

Categories

Cleanliness
6.1
Several reviews indicated dirty linens, unclean beds, and poor overall cleanliness.
Service
9.6
Staff were described as terrific and mostly friendly despite some negative remarks.
Location
9.1
Many reviews mentioned a convenient location, which was a common positive aspect.
Room Quality
7.1
Comments about the room being outdated and having maintenance issues affected the rating.
Amenities
6.1
Limited amenities were noted, including a missing pool and poor breakfast options.
Value for Money
7.1
High parking fees and perceived overcharges contributed to a lower value for money.
Food and Beverage
7.6
Breakfast options were mentioned as average or disappointing, impacting the rating.
Overall Experience
8.1
Mixed sentiments based on various pros and cons led to a moderately positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:39

Property Description

Central Location: Situated in the heart of Providence, steps away from popular attractions and venues like Dunkin Donuts Center, Providence Place Mall, and Federal Hill.

Modern Amenities: Enjoy contemporary accommodations equipped with WiFi, flat-screen TVs, and MP3 compatible radios for your convenience and entertainment.

On-Site Dining: Indulge in delicious meals at The VIG restaurant or grab a coffee at the on-site Starbucks Cafe during your stay.

Experience the best of Providence at the Hilton Providence. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 27 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 777 reviews
Cleanliness: 6.1
Service: 9.6
Location: 9.1
Room Quality: 7.1
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 8.1
G
Gail • couple • us
10
I went to the water fire, it was within walking distance
Pros:

Location was great

Cons:

That they have a restaurant

2026-07-18 • via Nuitee
A
Antonio • family_with_children • mx
9
Buen lugar para familia o negocios
Pros:

Es cómodo, cercano al down town, con buenas vías de comunicación, personal amable

Cons:

Creo que el estacionamiento debiera estar incluido y hubo una falla del elevador que duró algunas horas.

2026-07-15 • via Nuitee
I
Idriss • couple • us
5
Another relic that fails to update
Pros:

Location

Cons:

Under construction.

2026-07-09 • via Nuitee
N
Nathan • couple • us
1
No ac all weekend front desk gave us a small box fan that was dusty and did not help. We barely were able to sleep. No f
Pros:

Location

Cons:

Lack of maintenance done to property

2026-07-09 • via Nuitee
L
Luis • couple • us
8
Great time
Pros:

Very clean, spacious rooms ,, and the staff was very friendly and helpful,

Cons:

No out side sitting areas ,,

2026-07-07 • via Nuitee
G
Gail • couple • us
10
What an exceptional day the room had a great view of the city, and we saw fireworks in every direction we looked! That w
Pros:

Location was great!

Cons:

The bottles of water should be free

2026-07-05 • via Nuitee
B
Blessing • couple • us
7
2026-07-02 • via Nuitee
B
Brandie • couple • us
10
WONDERFUL
Pros:

FRONT DESK PERSONEL WAS AMAZING, RESTARAUNT WAS GREAT

2026-06-29 • via Nuitee
K
Kyle • couple • us
10
2026-06-27 • via Nuitee
A
Andy • couple • gb
7
2026-06-26 • via Nuitee
T
thaddeus • solo_traveller • us
9
2026-06-25 • via Nuitee
S
Souza • couple • us
9
2026-06-23 • via Nuitee
S
Santana • solo_traveller • us
9
Pros:

Everything

2026-06-22 • via Nuitee
E
Edward • couple • us
7
Other than bathroom issues it’s a decent place to stay although the call I made before checking in to possibly check in
Pros:

Great location near walking distance to everything downtown.

Cons:

Bathroom shower very uncomfortable with big handle bar sticking out way too far you hit and bruise yourself taking shower! Shower head leaks sprays in wrong direction.

2026-06-22 • via Nuitee
J
Joseph • extended_group • us
10
2026-06-22 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Your front of house , Dining area staff were good. Thanks.

Cons:

The constant Construction/ renovation works were not the best. Limited breakfast menu . Hot food served on Cold plates, Not very appealing for a 4star Group hotel. Thank you.

2026-06-21 • via Nuitee
H
Heidi • couple • us
5
2026-06-15 • via Nuitee
B
brian • solo_traveller • gb
9
2026-06-15 • via Nuitee
D
DAVID • couple • gb
9
Great
Pros:

The hotel is getting some TLC
But very nice and location was perfect for what we needed

2026-06-15 • via Nuitee
M
MARY • solo_traveller • us
9
2026-06-12 • via Nuitee