Holiday Inn Charleston-Riverview by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.4 (1668 reviews)
301 Savannah Highway , Charleston , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient shuttle service
Comfortable beds
Beautiful views
Cons:
Cleanliness issues
Maintenance problems
Limited food options
Noise from nearby traffic

Categories

Cleanliness
6.61
The building was run down and there were issues with cleanliness like mold in the shower.
Service
8.08
Staff was friendly and accommodating, with convenient shuttle service.
Location
8.62
Great location with convenient access to downtown and Folly Beach.
Room Quality
6.57
Older hotel that needs some updates despite comfort and views.
Amenities
7.6
Variety of amenities, but the restaurant options could be improved.
Value for Money
7.06
Good price for location but quality issues may affect perceived value.
Food and Beverage
7.11
Breakfast was acceptable but options were limited with an expensive buffet.
Overall Experience
7.58
Mixed experiences with positive aspects overshadowed by significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:11

Property Description

Rooftop Harborview Restaurant with Stunning City Views
Experience unmatched dining at our rooftop restaurant while taking in breathtaking views of Charleston.

Free Shuttle Service and Convenient Location
Enjoy the convenience of our complimentary shuttle service and the proximity to Charleston International Airport.

Relaxing Outdoor Pool and On-Site Fitness Center
Unwind by the outdoor pool or stay active at our fitness center during your stay at Holiday Inn Charleston-Riverview.

Escape to Charleston and indulge in comfort and convenience at Holiday Inn Charleston-Riverview. Book your stay now for a memorable experience.

Important information:

Note: Guests are no longer permitted on the balconies. The balconies are permanently locked.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 1668 reviews
Cleanliness: 6.61
Service: 8.08
Location: 8.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 7.58
J
Jeffrey • solo_traveller • us
10
2026-05-22 • via Nuitee
D
Donald • solo_traveller • us
7
2026-05-21 • via Nuitee
D
Deshpandefarmsagro • solo_traveller • in
3
Absolutely not worth the price
Pros:

Nothing much to like for the price

Cons:

Rooms are congested and balconies don't open

2026-05-21 • via Nuitee
J
Joan • solo_traveller • us
8
Cargos extras
Pros:

El edificio

Cons:

El precio
Cuando yo reserve por booking el precio era de $705 por 2 cuartos y cuando llega al hotel me cobraron $804 trate de comunicarme con booking y me transfieren al hotel y el hotel siempre me deja esperando por el encargado que me pueda ayudar
Esta engañado booking o el hotel con el cargo extra

2026-05-21 • via Nuitee
R
Raina • solo_traveller • us
8
Hotel Motel Holiday Inn
Pros:

The room was clean and it was within a 30 minute drive to the beach and restaurants

Cons:

Trying to get out of the parking lot was difficult and I had a customer service issue that no one called me back about and I ended up having to call the line five times

2026-05-20 • via Nuitee
S
Sierra • couple • us
7
Pros:

Loved the location and the shuttle to the downtown area. The staff were incredibly helpful and friendly, they even had a list of local recommendations. The room and bathroom were adequate.

Cons:

The whole property is in a slight state of disrepair, from the parking lots to the elevators and lobby.

2026-05-19 • via Nuitee
W
william • couple • us
8
Pros:

Was everything I expected

2026-05-17 • via Nuitee
D
Deborah • solo_traveller • us
4
Pros:

The lounge was a good place for drinks n breakfast. Would have liked it to be open longer

Cons:

Was expecting a more updated room especially for the price

2026-05-17 • via Nuitee
S
Sollee • couple • us
10
staff let us do a late check out very friendly
Pros:

Buffet was awsome thank you

Cons:

Checked into a dirty room but staff quickly relocated us. Gave us some free vouchers was very sorry for the inconvenience.

2026-05-14 • via Nuitee
S
Shilen • couple • us
7
Pros:

The view from the restaurant of the river is simply breathtaking.

Cons:

Customer service. Air conditioning was loud.

2026-05-13 • via Nuitee
X
xinxiu • couple • us
8
2026-05-12 • via Nuitee
E
Eric • family_with_children • us
10
2026-05-11 • via Nuitee
A
Adam • couple • us
9
2026-05-10 • via Nuitee
J
Jonathan • family_with_children • us
9
2026-05-09 • via Nuitee
S
Scotty • family_with_children • us
4
Convenient to downtown but the hotel needs major updates.
Pros:

The location was good.

Cons:

The hotel is old and many things need to be updated. The mattress on the bed was in awful condition and the restaurant had a damp unpleasant smell upon entry.

2026-05-08 • via Nuitee
J
Jill • couple • us
7
Pros:

The location near the river was nice. The top floor restaurant had nice views of the river. The breakfast up there was really good. The king bed was very comfortable.

Cons:

The hotel is old and could truly use an update.

2026-05-07 • via Nuitee
V
vanden • couple • us
6
Pros:

Booked through Booking.com, and I paid for breakfast through Booking.com, however when I checked in I was told I did not have breakfast and I had to explain and prove I did have breakfast, and only then did I get the 'cards'. The next trip was the same argument, however at that time I had not printed the statement from Booking.com, so I did not have the proof on hand so I was denied my breakfast 'cards' so I ate somewhere else. NOT Happy about this, If I want something I Pay for it, Then I should expect it....not be denied it simply because I don't have proof, I Ask Were Is the Communication between the Hotel and the other entities that book their rooms??????? from an Unhappy customer, most likely will not stay at a Holiday inn anytime soon......

Cons:

Booked through Booking.com, and I paid for breakfast through Booking.com, however when I checked in I was told I did not have breakfast and I had to explain and prove I did have breakfast, and only then did I get the 'cards'. The next trip was the same argument, however at that time I had not printed the statement from Booking.com, so I did not have the proof on hand so I was denied my breakfast 'cards' so I ate somewhere else. NOT Happy about this, If I want something I Pay for it, Then I should expect it....not be denied it simply because I don't have proof, I Ask Were Is the Communication between the Hotel and the other entities that book their rooms??????? from an Unhappy customer, most likely will not stay at a Holiday inn anytime soon......

2026-05-06 • via Nuitee
J
Julianne • couple • us
8
2026-05-05 • via Nuitee
N
Nancy • extended_group • us
8
Very good experience.
Pros:

Shuttle bus to City Center is the best part.

Cons:

Didn't get room with River view

2026-05-04 • via Nuitee
S
Suddeth • couple • us
7
Great
Pros:

The room was great

Cons:

The bus is now a van and was too small to take the number of people down town

2026-05-03 • via Nuitee