Holiday Inn Charleston-Riverview by IHG

Hotels
Holiday Inn Hotels & Resorts
7.4 (1739 reviews)
301 Savannah Highway , Charleston , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient shuttle service
Comfortable beds
Beautiful views
Cons:
Cleanliness issues
Maintenance problems
Limited food options
Noise from nearby traffic

Categories

Cleanliness
6.61
The building was run down and there were issues with cleanliness like mold in the shower.
Service
8.08
Staff was friendly and accommodating, with convenient shuttle service.
Location
8.62
Great location with convenient access to downtown and Folly Beach.
Room Quality
6.57
Older hotel that needs some updates despite comfort and views.
Amenities
7.6
Variety of amenities, but the restaurant options could be improved.
Value for Money
7.06
Good price for location but quality issues may affect perceived value.
Food and Beverage
7.11
Breakfast was acceptable but options were limited with an expensive buffet.
Overall Experience
7.58
Mixed experiences with positive aspects overshadowed by significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:11

Property Description

Rooftop Harborview Restaurant with Stunning City Views
Experience unmatched dining at our rooftop restaurant while taking in breathtaking views of Charleston.

Free Shuttle Service and Convenient Location
Enjoy the convenience of our complimentary shuttle service and the proximity to Charleston International Airport.

Relaxing Outdoor Pool and On-Site Fitness Center
Unwind by the outdoor pool or stay active at our fitness center during your stay at Holiday Inn Charleston-Riverview.

Escape to Charleston and indulge in comfort and convenience at Holiday Inn Charleston-Riverview. Book your stay now for a memorable experience.

Important information:

Note: Guests are no longer permitted on the balconies. The balconies are permanently locked.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 1739 reviews
Cleanliness: 6.61
Service: 8.08
Location: 8.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 7.58
B
benaO3606FG Family
10
Holiday inn River view
Pros:

Had a great breakfast and our server Alvaro :) was very kind and helpful! Nice view!

2026-07-11 via Tripadvisor
C
Cecelia solo_traveller us
8
2026-07-10 via Nuitee
R
Resa solo_traveller us
7
2026-07-10 via Nuitee
J
Judy couple us
3
Left one day early no sleep
Cons:

A/C would not turn odd freezing
Could not brush hair/teeth handicap bathroom sink to high

2026-07-09 via Nuitee
M
Markus couple ch
8
Super tolles Hotel
Pros:

Zimmer und Badezimmer sehr gross und sauber.
Nachtessen im Rooftoprestaurant war hammer, ebenso dss Frühstück. Da findet jeder etwas.

Cons:

Check in war sehr langsam und mühsam. Sie haben vergessen uns die Voucher für das Frühstück zu geben.
Einziger Nachteil, sehr laut zum Schlafen, Strassenlärm. Braucht Auto für irgendwohin.

2026-07-09 via Nuitee
T
Thomas couple us
8
2026-07-07 via Nuitee
A
April family_with_children us
5
2026-07-06 via Nuitee
B
Bonnie solo_traveller us
7
Nice, clean, friendly, accommodating staff, great views, but too much outside noise.
Pros:

The staff were very friendly, accommodating, helpful and nice. It was neat and clean. The bed was comfortable. The food was very good.

Cons:

There was too much outside noise with it being between 2 highways. The pool was 4 floors outdoor below where we were staying and there was people outside there talking till 4 in the morning which made it difficult to sleep.

2026-07-06 via Nuitee
S
Stacy couple us
7
2026-07-06 via Nuitee
A
Amia extended_group us
6
Not worth the money.
Pros:

The staff were welcoming and accommodating mood.

Cons:

The hotel itself feels very outdated. The smoke alarm beeped all night. The elevators took a while to run. Overall, for $600 for two nights, I was not impressed with this stay.

2026-07-06 via Nuitee
G
Georgette solo_traveller us
10
2026-07-06 via Nuitee
J
Jason couple us
10
2026-07-05 via Nuitee
S
Sheila couple us
10
2026-07-05 via Nuitee
A
Abegail family_with_children us
7
It was too expensive for what we had.
Pros:

It had a good view of the city

Cons:

It was old. It good have upgraded it’s elevators. The breakfast food was okey. The restaurant floor smelled dirty

2026-07-04 via Nuitee
H
Heather couple us
7
2026-07-03 via Nuitee
S
Stacey family_with_children us
6
The stay was decent and my baby and niece enjoyed themselves.
Pros:

The front staff was amazing and the cleanliness.

Cons:

I didn’t like the balcony door not opening and the fridge not really being a fridge but more so like chiller based off what was advised.

2026-07-02 via Nuitee
S
Sally solo_traveller us
7
The employees at the front desk are nice and professional but I wouldn’t say they are warm or welcoming or friendly.
Pros:

The room was large, and the restaurant was nice. My server Jo was super friendly and efficient!

Cons:

The ice machine on my floor did not work (8th floor). An employee told me to go to the third floor because she wasn’t sure others would work. This told me she knew the machine was not working for some time. I texted the front desk and was told maintenance would be called. It was not fixed by the time I left. Summer in Charleston is very hot. Why isn’t someone doing something about the hotel ice machines?

2026-06-30 via Nuitee
S
SCOTT family_with_children us
8
Would stay again.
Pros:

Pleasantly surprised for the shuttle service to and from the downtown historical area of charleston. Used it to and from 4 times. Really took the pressure off driving ourselves. Loved the view and great service in the rooftop restaurant/bar. Breakfast was great.

Cons:

Busy traffic getting in and out of this location.

2026-06-27 via Nuitee
D
David solo_traveller gb
10
2026-06-26 via Nuitee
G
Gail couple us
8
Have stayed here 3 times. Always clean and comfortable. Restaurant food was really awful this time!
Pros:

Love the free shuttle. Room was clean and comfy.

Cons:

Handicap accessible room, but had a bath tub instead of walk in shower. Tub was incredibly slippery! Teeny tiny waste basket in bathroom.

2026-06-25 via Nuitee