Holiday Inn Charleston-Riverview by IHG

Hotels
Holiday Inn Hotels & Resorts
7.4 (1693 reviews)
301 Savannah Highway , Charleston , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient shuttle service
Comfortable beds
Beautiful views
Cons:
Cleanliness issues
Maintenance problems
Limited food options
Noise from nearby traffic

Categories

Cleanliness
6.61
The building was run down and there were issues with cleanliness like mold in the shower.
Service
8.08
Staff was friendly and accommodating, with convenient shuttle service.
Location
8.62
Great location with convenient access to downtown and Folly Beach.
Room Quality
6.57
Older hotel that needs some updates despite comfort and views.
Amenities
7.6
Variety of amenities, but the restaurant options could be improved.
Value for Money
7.06
Good price for location but quality issues may affect perceived value.
Food and Beverage
7.11
Breakfast was acceptable but options were limited with an expensive buffet.
Overall Experience
7.58
Mixed experiences with positive aspects overshadowed by significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:11

Property Description

Rooftop Harborview Restaurant with Stunning City Views
Experience unmatched dining at our rooftop restaurant while taking in breathtaking views of Charleston.

Free Shuttle Service and Convenient Location
Enjoy the convenience of our complimentary shuttle service and the proximity to Charleston International Airport.

Relaxing Outdoor Pool and On-Site Fitness Center
Unwind by the outdoor pool or stay active at our fitness center during your stay at Holiday Inn Charleston-Riverview.

Escape to Charleston and indulge in comfort and convenience at Holiday Inn Charleston-Riverview. Book your stay now for a memorable experience.

Important information:

Note: Guests are no longer permitted on the balconies. The balconies are permanently locked.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 1693 reviews
Cleanliness: 6.61
Service: 8.08
Location: 8.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 7.58
B
Bijo solo_traveller us
3
2026-05-28 via Nuitee
L
Laurie couple us
3
Very disappointing.
Pros:

It was located convenient to the hospital (we were in town visiting a patient).

Cons:

The room was very rundown. Paint was peeling, paint splatters on the bench, flooring coming up in spots. The air conditioner was so loud!! On top of the AC unit itself being loud, a piece was broken, so there was a continuous rattle anytime it was on.
We were not given enough towels. There was no clock on the nightstand.

2026-05-28 via Nuitee
Решетник extended_group us
1
Pros:

The room was not clean when we arrived. The toilet had hair on it, and the bathtub was also full of hair. We informed the front desk, and they said someone would come to clean it, but nobody ever came. Very disappointing experience and poor customer service.

2026-05-27 via Nuitee
J
Jimena couple ar
9
Pros:

La habitacion es comoda, las vistas del restaurante para el desayuno son inmejorables, el shuttle que te lleva y trae de vuelta desde el dowtown es un excelente servicio.

2026-05-26 via Nuitee
S
sunshinesmiles71 couple us
9
Overall we were very pleased 🦋 This was a "run away" just had to see some sand and 🌴trip 💜
Pros:

The bed was AMAZING!! The softest hotel bed we have ever slept in! We didn't have the breakfast at the restaurant. We did have dinner the night before. The food was delicious 😋
Our server was an absolute dream!! Honestly, I don't think we got her name...lol

Cons:

The restaurant only provided one cut of steak. The only other option for an entree was a burger. The only issues we had with the room were the bathroom and the outer room (sink) are rather small. The door to the outer room and the bathroom are very close. You would definitely hit someone if they were on the other side...lol. The lighting in the the room connecting the bathroom wasn't very bright.

2026-05-26 via Nuitee
R
Richard solo_traveller us
8
2026-05-25 via Nuitee
L
Laura extended_group us
10
Best location and price for your stay in Charleston
Pros:

An affordable hotel with the best location, Shuttle service to make up for not being downtown and large clean rooms. It was a perfect hotel for us to enjoy Charleston without paying premium prices.

2026-05-24 via Nuitee
J
Jeffrey solo_traveller us
10
2026-05-22 via Nuitee
D
Deshpandefarmsagro solo_traveller in
3
Absolutely not worth the price
Pros:

Nothing much to like for the price

Cons:

Rooms are congested and balconies don't open

2026-05-21 via Nuitee
D
Donald solo_traveller us
7
2026-05-21 via Nuitee
J
Joan solo_traveller us
8
Cargos extras
Pros:

El edificio

Cons:

El precio
Cuando yo reserve por booking el precio era de $705 por 2 cuartos y cuando llega al hotel me cobraron $804 trate de comunicarme con booking y me transfieren al hotel y el hotel siempre me deja esperando por el encargado que me pueda ayudar
Esta engañado booking o el hotel con el cargo extra

2026-05-21 via Nuitee
R
Raina solo_traveller us
8
Hotel Motel Holiday Inn
Pros:

The room was clean and it was within a 30 minute drive to the beach and restaurants

Cons:

Trying to get out of the parking lot was difficult and I had a customer service issue that no one called me back about and I ended up having to call the line five times

2026-05-20 via Nuitee
S
Sierra couple us
7
Pros:

Loved the location and the shuttle to the downtown area. The staff were incredibly helpful and friendly, they even had a list of local recommendations. The room and bathroom were adequate.

Cons:

The whole property is in a slight state of disrepair, from the parking lots to the elevators and lobby.

2026-05-19 via Nuitee
W
william couple us
8
Pros:

Was everything I expected

2026-05-17 via Nuitee
D
Deborah solo_traveller us
4
Pros:

The lounge was a good place for drinks n breakfast. Would have liked it to be open longer

Cons:

Was expecting a more updated room especially for the price

2026-05-17 via Nuitee
S
Sollee couple us
10
staff let us do a late check out very friendly
Pros:

Buffet was awsome thank you

Cons:

Checked into a dirty room but staff quickly relocated us. Gave us some free vouchers was very sorry for the inconvenience.

2026-05-14 via Nuitee
S
Shilen couple us
7
Pros:

The view from the restaurant of the river is simply breathtaking.

Cons:

Customer service. Air conditioning was loud.

2026-05-13 via Nuitee
G
Guide16538233691 Family
10
Good Breakfast
Pros:

Alvaro was very welcoming at breakfast and the food was good at a decent price.

2026-05-12 via Tripadvisor
X
xinxiu couple us
8
2026-05-12 via Nuitee
D
derekdZ5829IU Couples
10
Surprised with Staff and the View
Pros:

What an experience, the Manager was kind and greated us at the door, staff were attentive. The manager was even able to speak to us in 3 Languages. We are from Canada so French was a surprise and FANTASTIC. ALVERO rocks !!!!

2026-05-11 via Tripadvisor